odometer CHEVROLET CRUZE LIMITED 2016 2.G Warranty Guide
[x] Cancel search | Manufacturer: CHEVROLET, Model Year: 2016, Model line: CRUZE LIMITED, Model: CHEVROLET CRUZE LIMITED 2016 2.GPages: 49, PDF Size: 0.46 MB
Page 2 of 49

Chevrolet Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S-9159214) - 2016 - crc - 8/17/15
IMPORTANT:This booklet contains important information about the vehicle's warranty coverage. It also explains
owner assistance information and GM's participation in an Alternative Dispute Resolution Program.
Keep this booklet with your vehicle and make it available to a Chevrolet dealer if warranty work is needed. Be
sure to keep it with your vehicle if you sell it so future owners will have the information.
Owner's Name:
Street Address:
City & State:
Vehicle Identification Number (VIN):
Date Vehicle First Delivered or Put In Use:
Odometer Reading on Date Vehicle First Delivered or Put In Use:
© 2015 Chevrolet Motor Division, General Motors LLC. All rights reserved. Printed in the U.S.A. GENERAL MOTORS,
GM, CHEVROLET, and the CHEVROLET emblem are registered trademarks of General Motors LLC.
Part No. 23133526 B Second Printing
Page 15 of 49

Chevrolet Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S-9159214) - 2016 - crc - 8/17/15
10 New Vehicle Limited Warranty
information, refer toThings to Know
About the New Vehicle Limited
Warranty 016. Also refer to the
appropriate emission control system
warranty for possible additional
coverages.
What Is Not Covered
Tire and Wheel Damage or Wear
Normal tire wear or wear-out is not
covered. Tire wear is influenced by
many variables such as road
conditions, driving styles, vehicle
weight, and tire construction.
Uniform tire wear is a normal
condition, and is not considered a
defect. Road hazard damage such
as punctures, cuts, snags, and
breaks resulting from pothole
impact, curb impact, or from other
objects is not covered. Tire wear
due to misalignment beyond the
warranty period is not covered.
Also, damage from improper
inflation, overloading, spinning, as
when stuck in mud or snow, tire
chains, racing, improper mounting
or dismounting, misuse, negligence,
alteration, improper repair, accident,
collision, fire, vandalism, or misapplication is not covered.
Damage to wheels or tire sidewalls
caused by automatic car washes or
cleaning agents is not covered.
Damage Due to Bedliners
Owners of trucks with a bedliner,
whether after-market or factory
installed, should expect that with
normal operation the bedliner will
move. This movement may cause
finish damage. Therefore, any
damage caused by the bedliner is
not covered under the terms of the
New Vehicle Limited Warranty.
The factory spray in bedliner (RPO
CGN) is not covered for a loss of
shine and luster or fading. Refer to
the Owner's Manual for more
information on spray in bedliner
maintenance.
Damage Due to Accident, Misuse,
or Alteration
The New Vehicle Limited Warranty
does not cover damage caused as
the result of any of the following:
.
Collision, fire, theft, freezing,
vandalism, riot, explosion,
or objects striking the vehicle .
Misuse of the vehicle such as
driving over curbs, overloading,
racing, or other competition.
Proper vehicle use is discussed
in the owner manual.
. Alteration, modification,
or tampering to the vehicle,
including, but not limited to the
body, chassis, powertrain,
driveline, software, or other
components after final assembly
by GM.
. Coverages do not apply if the
odometer has been
disconnected, its reading has
been altered, or mileage cannot
be determined.
. Installation of non-GM (General
Motors) parts
. Water or fluid contamination
. Damage resulting from hail,
floods, windstorms, lightning,
and other environmental
conditions
. Alteration of glass parts by
application of tinting films
Page 24 of 49

Chevrolet Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S-9159214) - 2016 - crc - 8/17/15
Things to Know About the New Vehicle Limited Warranty 19
.Does not apply to used vehicles,
GM-owned vehicles, dealer
owned used vehicles, or dealer
demonstrator vehicles.
. Does not apply to vehicles with
more than 1,000 miles on the
odometer even though the
vehicle may not have been
registered for license plates.
Warranty Service —Foreign
Countries
Touring Owner Service
If you are touring in a foreign
country and repairs are needed,
take your vehicle to a GM dealer
which sells and services Chevrolet
vehicles. However, if a Chevrolet
dealer cannot be located,
significantly inconvenienced
customers can take their vehicle to
any GM dealer for repairs.
Important: Repairs made
necessary by the use of improper or
dirty fuels and lubricants are not
covered under the warranty. See
your owner manual for additional
information on fuel requirements
when operating in foreign countries.
Permanent Relocation
This warranty applies to GM
vehicles registered in the United
States and normally operated in the
United States, Canada, or Mexico.
If you have permanently relocated
and established household
residency in another country, GM
may authorize the performance of
repairs under the warranty
authorized for vehicles generally
sold by GM in that country. Contact
an authorized GM dealer in your
country for assistance.
Important: GM warranty coverages
may be void on GM vehicles that
have been imported/exported for
resale.
Original Equipment Alterations
This warranty does not cover any
damage or failure resulting from
modification or alteration to the
vehicle's original equipment as
manufactured or assembled by
General Motors. Examples of the
types of alterations that would not
be covered include cutting, welding, or disconnecting of the vehicle's
original equipment parts and
components.
Additionally, General Motors does
not warranty non-GM parts,
calibrations, and/or software
modifications.
The use of parts,
control module calibrations,
software modifications, and/or any
other alterations not issued through
General Motors will void the
warranty coverage for those
components that are damaged or
otherwise affected by the installation
of the non-GM part, control module
calibration, software modification,
and/or other alteration.
The only exception is that non-GM
parts labeled “Certified to EPA
Standards” are covered by the
Federal Emissions Performance
Warranty.
Recreation Vehicle and Special
Body or Equipment Alterations
Installations or alterations to the
original equipment vehicle or
chassis, as manufactured and
assembled by GM, are not covered
by this warranty. The special body
Page 39 of 49

Chevrolet Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S-9159214) - 2016 - crc - 8/17/15
34 Warranty Information for California Only
California Civil Code Section
1793.2(d) requires that, if GM or its
representatives are unable to repair
a new motor vehicle to conform to
the vehicle's applicable express
warranties after a reasonable
number of attempts, GM shall either
replace the new motor vehicle or
reimburse the buyer the amount
paid or payable by the buyer.
California Civil Code Section
1793.22(b) creates a presumption
that GM has had a reasonable
number of attempts to conform the
vehicle to its applicable express
warranties if, within 18 months from
delivery to the buyer or 18,000 miles
on the vehicle's odometer,
whichever occurs first, one or more
of the following occurs:
.The same nonconformity results
in a condition that is likely to
cause death or serious bodily
injury if the vehicle is driven
AND the nonconformity has
been subject to repair two or
more times by GM or its agents
AND the buyer or lessee has directly notified GM of the need
for the repair of the
nonconformity.
. The same nonconformity has
been subject to repair four or
more times by GM or its agents
AND the buyer has notified GM
of the need for the repair of the
nonconformity.
. The vehicle is out of service by
reason of repair nonconformities
by GM or its agents for a
cumulative total of more than
30 calendar days after delivery
of the vehicle to the buyer.
NOTICE TO GENERAL MOTORS
AS REQUIRED ABOVE SHALL BE
SENT TO THE FOLLOWING
ADDRESS:
General Motors LLC
P.O. Box 33170
Detroit , MI 48232-5170
When you make an inquiry, you will
need to give the year, model, and
mileage of your vehicle and
your VIN.