tow CHEVROLET CRUZE LIMITED 2016 2.G Warranty Guide

Chevrolet Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S-9159214) - 2016 - crc - 8/17/15
4 New Vehicle Limited Warranty
GM will provide for repairs to the
vehicle during the warranty period in
accordance with the following terms,
conditions, and limitations.
What Is Covered
Warranty Applies
This warranty is for GM vehicles
registered in the United States and
normally operated in the United
States or Canada, and is provided
to the original and any subsequent
owners of the vehicle during the
warranty period.
Repairs Covered
The warranty covers repairs to
correct any vehicle defect, not slight
noise, vibrations, or other normal
characteristics of the vehicle due to
materials or workmanship occurring
during the warranty period. Needed
repairs will be performed using new,
remanufactured, or refurbished
parts.
No Charge
Warranty repairs, including towing,
parts, and labor, will be made at no
charge.Obtaining Repairs
To obtain warranty repairs, take the
vehicle to a Chevrolet dealer facility
within the warranty period and
request the needed repairs.
Reasonable time must be allowed
for the dealer to perform necessary
repairs.
Warranty Period
The warranty period for all
coverages begins on the date the
vehicle is first delivered or put in
use and ends at the expiration of
the coverage period.
Bumper-to-Bumper Coverage
The complete vehicle is covered for
3 years or 36,000 miles, whichever
comes first, except for other
coverages listed here under
“What
Is Covered” and those items listed
under “What Is Not Covered” later in
this section.
Powertrain Component Warranty
Coverage
Coverage is for the first 5 years or
60,000 miles whichever comes first.
Coverage for 2500 and 3500 series Heavy Duty (HD) Pickups equipped
with a 6.6L Duramax, certain
commercial fleet, and/or government
fleet vehicles is 5 years or
100,000 miles, whichever comes
first. Please refer to your Chevrolet
dealer for details. Exceptions to
coverages are listed here under
“What Is Covered”
and those items
listed under “What Is Not Covered”
later in this section.
Engine Coverage includes: All
internally lubricated parts, engine oil
cooling hoses and lines. Also
included are all actuators and
electrical components internal to the
engine (e.g., Active Fuel
Management Valve Lifter Oil
Manifold) cylinder head, block,
timing gears, timing chain, timing
cover, oil pump/oil pump housing,
OHC carriers, valve covers, oil pan,
seals, gaskets, manifolds, flywheel,
water pump, harmonic balancer,
engine mount, turbocharger, and
supercharger. Timing belts, and
other associated components
required in the timing belt service

Chevrolet Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S-9159214) - 2016 - crc - 8/17/15
New Vehicle Limited Warranty 9
*Some states do not allow the
exclusion or limitation of incidental
or consequential damages, so the
above limitations or exclusion may
not apply to you.
Accessory Coverages
Most GM parts and accessories
sold and permanently installed on a
GM vehicle by a GM Dealer or GM
approved Accessory Distributor/
Installer (ADI) prior to delivery will
be covered under the applicable
portion (Bumper-to-Bumper,
Powertrain, etc.) of the New Vehicle
Limited Warranty. In the event GM
accessories are installed after
vehicle delivery, or are replaced
under the New Vehicle Limited
Warranty, they will be covered, parts
and labor, for the balance of the
applicable portion of the New
Vehicle Limited Warranty, but in no
event less than 12 months/
unlimited miles.
GM accessories sold over the
counter, or those not requiring
installation, will continue to receivethe standard GM Dealer Parts
Warranty of 12 months from the date
of purchase, parts only.
GM Licensed and Integrated
Business Partner (IBP) Accessories
are covered under the
accessory-specific manufacturer's
warranty and are not warranted by
GM or its dealers.
Caution
This warranty excludes:
Any communications device that
becomes unusable or unable to
function as intended due to
unavailability of compatible
wireless service or GPS satellite
signals.
Sheet Metal Coverage
Sheet metal panels are covered
against corrosion and rust-through
as follows:
Corrosion: Body sheet metal
panels are covered against rust for
3 years or 36,000 miles, whichever
comes first. Rust-Through:
Any body sheet
metal panel that rusts through, an
actual hole in the sheet metal, is
covered for up to 6 years or
100,000 miles, whichever comes
first.
Important: Cosmetic or surface
corrosion, resulting from stone chips
or scratches in the paint, for
example, is not included in sheet
metal coverage.
Towing
Towing is covered to the nearest
Chevrolet dealer if your vehicle
cannot be driven because of a
warranted defect.
Diesel Engine Coverage
Coverage is for the first 5 years or
60,000 miles whichever comes first.
Coverage for 2500 and 3500 series
Heavy Duty (HD) Pickups equipped
with a 6.6L Duramax, certain
commercial fleet and/or government
fleet vehicles is 5 years or
100,000 miles, whichever comes
first. Please refer to your Chevrolet
dealer for details. For additional

Chevrolet Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S-9159214) - 2016 - crc - 8/17/15
14 New Vehicle Limited Warranty
Vehicle Limited Warranty" are not
extended or altered because of this
special Hybrid Component
Warranty.
What Is Covered
This warranty covers repairs to
Hybrid specific component defect
related to materials or workmanship
occurring during the 8 year or
160 000 kilometers (100,000 miles)
term for the following:
Towing
During the 8 year or
160 000 kilometers (100,000 miles)
Hybrid warranty period, towing is
covered to the nearest Chevrolet
servicing dealer if your vehicle
cannot be driven because of a
warranted Hybrid specific defect.
Contact the GM Roadside
Assistance Center for towing. Refer
to the Owner's Manual for details.Drive Motor Battery Coverage
Propulsion Battery Warranty
Policy (Chevrolet Volt and
Spark EV)
Like all batteries, the amount of
energy that the high voltage
“propulsion”battery can store will
decrease with time and miles
driven. Depending on use, the
battery may degrade as little as
10% to as much as 40% of capacity
over the warranty period. If there
are questions pertaining to battery
capacity, a dealer service technician
could determine if the vehicle is
within parameters.
Hybrid Battery (Malibu Hybrid)
Content Under Heading: Battery and
Internal Components, Modules,
and Fan
Repair (If Necessary)
Chevrolet has a network of Volt,
Spark EV, and Malibu Hybrid
dealers who are trained to perform
repairs, if your vehicle needs battery
service. Replace (If Necessary)
If warranty repair requires
replacement, the high voltage
battery may be replaced with either
a new or factory refurbished high
voltage battery with an energy
capacity (kWh storage) level at or
within approximately 10% of that of
the original battery at the time of
warranty repair.
Your Electric Propulsion battery
warranty replacement may not
return your vehicle to an
“as new”
condition, but it will make your
vehicles fully operational
appropriate to its age and mileage.
Other Electric/Hybrid Components
High Voltage Wiring, Hybrid
Powertrain and Battery Control
Modules, Air Compressor Control
Module (Except Malibu Hybrid),
Accessory DC Power Control
Module, High Voltage Battery
Disconnect Control Module, Drive
Motor Generator Power Invertor
Module, Battery Charger Control
Module.

Chevrolet Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S-9159214) - 2016 - crc - 8/17/15
18 Things to Know About the New Vehicle Limited Warranty
vehicle preparation. If you find any
paint or appearance concerns,
advise your dealer as soon as
possible. Your owner manual has
instructions regarding the care of
these items.
Vehicle Operation and Care
Considering the investment you
have made in your Chevrolet, we
know you will want to operate and
maintain it properly. We urge you to
follow the maintenance instructions
in your owner manual.
If you have questions on how to
keep your vehicle in good working
condition, see your Chevrolet
dealer, the place many customers
choose to have their maintenance
work done. You can rely on your
Chevrolet dealer to use the proper
parts and repair practices.
Maintenance and Warranty
Service Records
Retain receipts covering
performance of regular
maintenance. Receipts can be very
important if a question arises as towhether a malfunction is caused by
lack of maintenance or a defect in
material or workmanship.
A
“Maintenance Record” is provided
in the maintenance schedule
section of the owner manual for
recording services performed.
The servicing dealer can provide a
copy of any warranty repairs for
your records.
Chemical Paint Spotting
Some weather and atmospheric
conditions can create a chemical
fallout. Airborne pollutants can fall
upon and adhere to painted
surfaces on your vehicle. This
damage can take two forms:
blotchy, ring-shaped discolorations,
and/or small irregular dark spots
etched into the paint surface.
Although no defect in the factory
applied paint causes this, Chevrolet
will repair, at no charge to the
owner, the painted surfaces of new
vehicles damaged by this fallout
condition within 12 months or
12,000 miles of purchase, whichever
comes first.
Warranty Coverage –
Extensions
Time Extensions : The New
Vehicle Limited Warranty will be
extended one day for each day
beyond the first 24 hour period in
which your vehicle is at an
authorized dealer facility for
warranty service. You may be asked
to show the repair orders to verify
the period of time the warranty is to
be extended. Your extension rights
may vary depending on state law.
Mileage Extensions : Prior to
delivery, some mileage is put on
your vehicle during testing at the
assembly plant, during shipping,
and while at the dealer facility. The
dealer records this mileage on the
first page of this warranty booklet at
delivery. For eligible vehicles, this
mileage will be added to the
mileage limits of the warranty
ensuring that you receive full benefit
of the coverage. Mileage extension
eligibility:
. Applies only to new vehicles
held exclusively in new vehicle
inventory.