Infotainment CHEVROLET EQUINOX 2018 Service Manual

Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
10446639) - 2018 - CRC - 8/18/17
Infotainment System 187
Switching a Call to the Cell Phone
(Private Mode)
To switch the call from the cell
phone to hands-free:1. Touch
0.
2. Touch
0again to switch back
to hands-free.
Turning the Microphone On
and Off
Touch
3to turn the microphone on
or off.
Calling by Redial
To call by using redial:
. Press
ion the steering wheel
controls to display the redial
guidance screen.
. Touch
5on the screen.
Redialing is not possible when there
is no call history. Taking Calls
When a phone call comes through
the connected Bluetooth cell phone,
the audio system will be muted or
paused and the phone will ring with
the relevant information displayed.
Press
ion the steering wheel
controls, or touch
5on the screen.
To decline the call, press
ion the
steering wheel controls or touch
Reject on the screen.
Using the Contacts Menu
1. Touch contacts on the phone screen.
2. Touch
QorRto scroll through
the list.
3. Touch the phone book entry to call.
4. If there is more than one number associated with the
name, touch the number
to dial. Searching for Contacts Entries
1. Touch contacts on the phone screen.
2. Touch
9on the contacts
screen.
3. Use the keypad to input the name to search. For details,
see “Searching for a Name”
following.
4. Touch the phone book entry to call.
5. If there is more than one number associated with the
name, touch the number
to dial.
When the Bluetooth device and
infotainment system are
successfully paired, the phone book
will download. Some phones may
not download automatically. If this
happens, connect it again or
proceed with the phone book
download on the phone.

Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
10446639) - 2018 - CRC - 8/18/17
188 Infotainment System
Searching for a Name
Select characters by using the
keypad on the phone book screen.
As characters are selected, the
names that include those characters
will display on the phone book
screen. As more characters of the
name are entered, the list of
possible names is shortened.
To search for the name Alex:1. Touch (abc) to select the first character.
2. Touch (jkl) three times to select the second character.
3. Touch (def) two times to select the third character.
4. Touch (wxy) two times to select the fourth character.
Making a Call from Call History 1. Touch Call History on the phone screen.
2. Touch one of the following for:
.
WAll calls history.
.
[Dialed calls. .
YMissed calls.
.
XReceived calls.
3. Select the contact entry to call.
Making a Call with Speed Dial
Numbers
Touch and hold the speed dial
number using the keypad on the
phone screen.
Only speed dial numbers already
stored on the cell phone can be
used for speed dial calls. Up to
two-digit speed dial numbers are
supported.
For two-digit speed dial numbers,
touch and hold the second digit to
make a call to the speed dial
number.
Trademarks and
License Agreements
FCC Information
See Radio Frequency Statement
0 399.
Bluetooth
®
The Bluetooth word mark and logos
are owned by the Bluetooth®SIG,
Inc. and any use of such marks by
General Motors is under license.
Other trademarks and trade names
are those of their respective owners.
“Made for iPod” and“Made for
iPhone” mean that an electronic
accessory has been designed to
connect specifically to iPod or
iPhone and has been certified by
the developer to meet Apple
performance standards.

Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
10446639) - 2018 - CRC - 8/18/17
Infotainment System 189
iPod and iPhone are trademarks of
Apple Computer, Inc., registered in
the U.S. and other countries.
Fees and Taxes: Subscription fee,
taxes, one time activation fee, and
other fees may apply. Subscription
fee is consumer only. All fees and
programming subject to change.
Subscriptions subject to Customer
Agreement available at
www.siriusxm.com or
www.siriusxm.ca. SiriusXM
®service
only available in the 48 contiguous
United States and Canada.
In Canada: Some deterioration of
service may occur in extreme
northern latitudes. This is beyond
the control of SiriusXM
®Satellite
Radio. It is prohibited to copy, decompile,
disassemble, reverse engineer,
hack, manipulate, or otherwise
make available any technology or
software incorporated in receivers
compatible with the SiriusXM
Satellite Radio System or that
support the SiriusXM website, the
Online Service or any of its content.
Furthermore, the AMBER voice
compression software included in
this product is protected by
intellectual property rights including
patent rights, copyrights, and trade
secrets of Digital Voice
Systems, Inc.
General Requirements:
1. A License Agreement from SiriusXM is required for any
product that incorporates
SiriusXM Technology and/or for
use of any of the SiriusXM
marks to be manufactured,
distributed, or marketed in the
SiriusXM Service Area.
2. For products to be distributed, marketed, and/or sold in
Canada, a separate agreement is required with Canadian
Satellite Radio Inc. (operating
as SiriusXM Canada).
FreeType 2
Portions of this software are
copyright
®2007-2012 The
FreeType Project
(www.freetype.org). All rights
reserved.
Libjpeg
The navigation software is based in
part on the work of the independent
JPEG Group.

Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
10446639) - 2018 - CRC - 8/18/17
200 Driving and Operating
same as a vehicle with a lower
center of gravity, like a car, in similar
situations.
Safe driver behavior and
understanding of the environment
can help avoid a rollover crash in
any type of vehicle, including utility
vehicles.
Distracted Driving
Distraction comes in many forms
and can take your focus from the
task of driving. Exercise good
judgment and do not let other
activities divert your attention away
from the road. Many local
governments have enacted laws
regarding driver distraction. Become
familiar with the local laws in
your area.
To avoid distracted driving, keep
your eyes on the road, keep your
hands on the steering wheel, and
focus your attention on driving..
Do not use a phone in
demanding driving situations.
Use a hands-free method to
place or receive necessary
phone calls.
. Watch the road. Do not read,
take notes, or look up
information on phones or other
electronic devices.
. Designate a front seat
passenger to handle potential
distractions.
. Become familiar with vehicle
features before driving, such as
programming favorite radio
stations and adjusting climate
control and seat settings.
Program all trip information into
any navigation device prior to
driving.
. Wait until the vehicle is parked
to retrieve items that have fallen
to the floor.
. Stop or park the vehicle to tend
to children.
. Keep pets in an appropriate
carrier or restraint. .
Avoid stressful conversations
while driving, whether with a
passenger or on a cell phone.
{Warning
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.
Refer to the infotainment section for
more information on using that
system and the navigation system,
if equipped, including pairing and
using a cell phone.
Defensive Driving
Defensive driving means “always
expect the unexpected.” The first
step in driving defensively is to wear
the seat belt. See Seat Belts071.
. Assume that other road users
(pedestrians, bicyclists, and
other drivers) are going to be
careless and make mistakes.
Anticipate what they might do
and be ready.

Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
10446639) - 2018 - CRC - 8/18/17
Driving and Operating 221
{Warning
Improper use of the heater cord
or an extension cord can damage
the cord and may result in
overheating and fire.. Plug the cord into a
three-prong electrical utility
receptacle that is protected
by a ground fault detection
function. An ungrounded
outlet could cause an
electric shock.
. Use a weatherproof,
heavy-duty, 15 amp-rated
extension cord if needed.
Failure to use the
recommended extension
cord in good operating
condition, or using a
damaged heater or
extension cord, could make
it overheat and cause a fire,
property damage, electric
shock, and injury.
(Continued)
Warning (Continued)
.Do not operate the vehicle
with the heater cord
permanently attached to the
vehicle. Possible heater
cord and thermostat
damage could occur.
. While in use, do not let the
heater cord touch vehicle
parts or sharp edges. Never
close the hood on the
heater cord.
. Before starting the vehicle,
unplug the cord, reattach
the cover to the plug, and
securely fasten the cord.
Keep the cord away from
any moving parts.
The length of time the heater should
remain plugged in depends on
several factors. Ask a dealer in the
area where you will be parking the
vehicle for the best advice on this.
Retained Accessory
Power (RAP)
Some vehicle accessories may be
used after the ignition is turned off.
The power windows and sunroof,
if equipped, will continue to work for
up to 10 minutes or until any door is
opened.
The infotainment system will
continue to work for 10 minutes,
until the driver door is opened,
or until the ignition is turned on or
placed in ACC/ACCESSORY.
Shifting Into Park
{Warning
It can be dangerous to get out of
the vehicle if the shift lever is not
fully in P (Park) with the parking
brake firmly set. The vehicle can
roll. If you have left the engine
running, the vehicle can move
suddenly. You or others could be
injured. To be sure the vehicle will (Continued)

Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
10446639) - 2018 - CRC - 8/18/17
Driving and Operating 245
Warning (Continued)
.Work if the area surrounding
the detection sensor is
damaged or not properly
repaired.
Complete attention is always
required while driving, and you
should be ready to take action
and apply the brakes and/or steer
the vehicle to avoid crashes.
Audible or Safety Alert Seat
Some driver assistance features
alert the driver of obstacles by
beeping. To change the volume of
the warning chime, see “Comfort
and Convenience” underVehicle
Personalization 0145.
If equipped with the Safety Alert
Seat, the driver seat cushion may
provide a vibrating pulse alert
instead of beeping. To change this,
see “Collision/Detection Systems”
under Vehicle Personalization
0 145.
Assistance Systems for
Parking or Backing
If equipped, the Rear Vision Camera
(RVC), Rear Parking Assist (RPA),
and Rear Cross Traffic Alert (RCTA)
may help the driver park or avoid
objects. Always check around the
vehicle when parking or backing.
Rear Vision Camera (RVC)
When the vehicle is shifted into
R (Reverse), the RVC displays an
image of the area behind the vehicle
in the infotainment display. The
previous screen displays when the
vehicle is shifted out of R (Reverse)
after a short delay. To return to the
previous screen sooner, press any
button on the infotainment system,
shift into P (Park), or reach a vehicle
speed of approximately 12 km/h
(8 mph). The RVC is above the
license plate.
1. View Displayed by the
Camera
1. View Displayed by theCamera
2. Corners of the Rear Bumper

Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
10446639) - 2018 - CRC - 8/18/17
248 Driving and Operating
Rear Cross Traffic Alert (RCTA)
If equipped, RCTA shows a red
warning triangle with a left or right
pointing arrow on the infotainment
display to warn of traffic coming
from the left or right. This system
detects objects coming from up to
20 m (65 ft) from the left or right side
of the vehicle. When an object is
detected, three beeps sound from
the left or right, depending on the
direction of the detected vehicle.
Use caution while backing up when
towing a trailer, as the RCTA
detection zones that extend out
from the back of the vehicle do not
move further back when a trailer is
towed.
Turning the Features On or Off
RPA can be turned on and off
through vehicle personalization. See
Vehicle Personalization0145.
Turn off RPA when towing a trailer.
To turn the rear parking assist
symbols or guidance lines on or off,
see “Rear Camera” underVehicle
Personalization 0145. On some models, select the guidance lines
button on the infotainment display to
turn them on or off.
RCTA can also be turned on or off
through vehicle personalization. see
“Collision/Detection Systems”
under
Vehicle Personalization 0145.
Assistance Systems for
Driving
If equipped, when driving the
vehicle in a forward gear, Forward
Collision Alert (FCA), Lane
Departure Warning (LDW), Lane
Keep Assist (LKA), Side Blind Zone
Alert (SBZA), Lane Change Alert
(LCA), and/or Forward Automatic
Braking (FAB) can help to avoid a
crash or reduce crash damage.
Forward Collision Alert
(FCA) System
If equipped, the FCA system may
help to avoid or reduce the harm
caused by front-end crashes. When
approaching a vehicle ahead too
quickly, FCA provides a red flashing
alert on the windshield and rapidly beeps or pulses the driver seat.
FCA also lights an amber visual
alert if following another vehicle
much too closely.
FCA detects vehicles within a
distance of approximately 60 m
(197 ft) and operates at speeds
above 8 km/h (5 mph).
{Warning
FCA is a warning system and
does not apply the brakes. When
approaching a slower-moving or
stopped vehicle ahead too rapidly,
or when following a vehicle too
closely, FCA may not provide a
warning with enough time to help
avoid a crash. It also may not
provide any warning at all. FCA
does not warn of pedestrians,
animals, signs, guardrails,
bridges, construction barrels,
or other objects. Be ready to take
action and apply the brakes. See
Defensive Driving
0200.

Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
10446639) - 2018 - CRC - 8/18/17
Customer Information 389
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . 389
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . 391
Customer Assistance for Text Telephone (TTY) Users . . . . . 392
Online Owner Center . . . . . . . . . 392
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 393
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 393
Scheduling Service Appointments . . . . . . . . . . . . . . . 395
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 395
Collision Damage Repair . . . . . 396
Service Publications Ordering Information . . . . . . . . . . . . . . . . . . 398
Radio Frequency Statement . . . . . . . . . . . . . . . . . . . 399
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . . . 400
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . . . 400
Reporting Safety Defects to General Motors . . . . . . . . . . . . . 401
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . 401
Event Data Recorders . . . . . . . . 401
OnStar . . . . . . . . . . . . . . . . . . . . . . . 402
Infotainment System . . . . . . . . . . 402
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Chevrolet. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.

Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
10446639) - 2018 - CRC - 8/18/17
402 Customer Information
These data can help provide a
better understanding of the
circumstances in which crashes and
injuries occur.
Note
EDR data are recorded by your
vehicle only if a non-trivial crash
situation occurs; no data are
recorded by the EDR under normal
driving conditions and no personal
data (e.g., name, gender, age, and
crash location) are recorded.
However, other parties, such as law
enforcement, could combine the
EDR data with the type of
personally identifying data routinely
acquired during a crash
investigation.
To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such as
law enforcement, that have the
special equipment, can read the
information if they have access to
the vehicle or the EDR.GM will not access these data or
share it with others except: with the
consent of the vehicle owner or,
if the vehicle is leased, with the
consent of the lessee; in response
to an official request by police or
similar government office; as part of
GM's defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or may
be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner.
OnStar
If the vehicle is equipped with
OnStar and has an active service
plan, additional data may be
collected through the OnStar
system. This includes information
about the vehicle’s operation;
collisions involving the vehicle; the
use of the vehicle and its features;
and, in certain situations, the
location and approximate GPS
speed of the vehicle. Refer to theOnStar Terms and Conditions and
Privacy Statement on the OnStar
website.
See
OnStar Additional Information
0 409.
Infotainment System
If the vehicle is equipped with a
navigation system as part of the
infotainment system, use of the
system may result in the storage of
destinations, addresses, telephone
numbers, and other trip information.
See the infotainment manual for
information on stored data and for
deletion instructions.

Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
10446639) - 2018 - CRC - 8/18/17
404 OnStar
Press=to:
. Open the OnStar app on the
infotainment display. See the
infotainment manual for
information on how to use the
OnStar app.
Or
. Make a call, end a call,
or answer an incoming call.
. Give OnStar Hands-Free Calling
voice commands.
. Give OnStar Turn-by-Turn
Navigation voice commands.
. Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an
Advisor to:
. Verify account information or
update contact information. .
Get driving directions.
. Receive a Diagnostic check of
the vehicle's key operating
systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available
24/7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.
OnStar Services
Emergency
Emergency Services require an
active, OnStar service plan
(excludes Basic Plan). With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.