ESP CHEVROLET EXPRESS 2012 Owners Manual

Black plate (5,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
Keys, Doors, and Windows 2-5
3. Immediately press and hold/
until the turn signal lamps flash.
If you cannot see the vehicle's
lamps, press and hold for at
least four seconds.
When the engine starts, the
parking lamps will turn on and
remain on while the engine is
running. The doors will be
locked. The airbag readiness
light will be on during a remote
start. It should turn off when the
ignition is turned to ON/RUN.
SeeAirbag Readiness Light on
page 5-14 for more information.
The engine will continue to run
for 10 minutes. Repeat the steps
for a 10-minute time extension.
Remote start can be extended
only once.
After entering the vehicle during a
remote start, insert and turn the key
to ON/RUN to drive the vehicle.
The maximum number of remote
starts between ignition cycles with
the key is two. If the remote start procedure is used
again before the first 10 minute time
frame has ended, the first
10 minutes will immediately expire
and the second 10 minute time
frame will start.
After the engine has been remote
started two times, the ignition switch
must be turned to ON/RUN and then
back to LOCK/OFF using the key
before the remote start procedure
can be used again.
To cancel a remote start do any of
the following:
.Aim the RKE transmitter at the
vehicle and press
/until the
parking lamps turn off.
.Turn on the hazard warning
flashers.
.Turn the ignition on and then
back off.
The remote vehicle start feature will
not operate if:
.The key is in the ignition.
.The hood is open.
.The hazard warning flashers
are on.
.There is an emission control
system malfunction. See
Malfunction Indicator Lamp on
page 5-17.
.The engine coolant temperature
is too high.
.The oil pressure is low.
.Two remote vehicle starts have
already been provided.
Door Locks
{Warning
Unlocked doors can be
dangerous.
.Passengers, especially
children, can easily open the
doors and fall out of a moving
vehicle. When a door is
locked, the handle will not
open it. The chance of being
thrown out of the vehicle in a (Continued)

Black plate (10,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
2-10 Keys, Doors, and Windows
Rear Doors
{Warning
Unlocked doors can be
dangerous.
.Passengers, especially
children, can easily open the
doors and fall out of a moving
vehicle. When a door is
locked, the handle will not
open it. The chance of being
thrown out of the vehicle in a
crash is increased if the
doors are not locked. So, all
passengers should wear
safety belts properly and the
doors should be locked
whenever the vehicle is
driven.
.Young children who get into
unlocked vehicles may be
unable to get out. A child can
be overcome by extreme heat
and can suffer permanent(Continued)
Warning (Continued)
injuries or even death from
heat stroke. Always lock the
vehicle whenever leaving it.
.Outsiders can easily enter
through an unlocked door
when you slow down or stop
the vehicle. Locking the doors
can help prevent this from
happening.
To open the rear doors from the
outside, pull the handle toward you
to open the passenger side rear
door first.
To open the driver side rear door,
pull the latch release at the inside
edge of the door.
To close the rear doors, close the
driver side rear door first. Then
close the passenger side rear door.
Check to make sure both doors are
completely closed.

Black plate (14,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
2-14 Keys, Doors, and Windows
Windows
{Warning
Never leave a child, a helpless
adult, or a pet alone in a vehicle,
especially with the windows
closed in warm or hot weather.
They can be overcome by the
extreme heat and suffer
permanent injuries or even death
from heat stroke.
Manual Windows
Operate the manual windows by
turning the hand crank on each door
to raise or lower the side door
windows.
Power Windows
{Warning
Children could be seriously
injured or killed if caught in the
path of a closing window. Never
leave keys in a vehicle with
children. SeeKeys on page 2-1.
If the vehicle has power windows,
the controls are on each of the front
doors.
The driver door has a switch for the
passenger window also. The power
windows will work when the ignition
has been turned to ON/RUN or
ACC/ACCESSORY, or when
Retained Accessory Power (RAP) is
active. SeeRetained Accessory
Power (RAP) on page 9-19.
Press the switch to lower the
window.
Pull up on the front edge of the
switch to raise the window.

Black plate (39,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
Instruments and Controls 5-39
PressUuntil the LANGUAGE
screen appears on the DIC display.
Press
Vonce to access the settings
for this feature. Then press
Uto
scroll through the following settings:
ENGLISH (default): All messages
will appear in English.
FRANCAIS: All messages will
appear in French.
ESPANOL: All messages will
appear in Spanish.
ARABIC: All messages will appear
in Arabic.
NO CHANGE: No change will be
made to this feature. The current
setting will remain.
To select a setting, press
Vwhile
the desired setting is displayed on
the DIC. A beep will sound once a
language has been selected.
AUTO DOOR LOCK
This feature allows you to select
when the doors will
automatically lock. Press
Uuntil AUTO DOOR LOCK
appears on the DIC display.
Press
Vonce to access the settings
for this feature. Then press
Uto
scroll through the following settings:
SHIFT OUT OF PARK (default):
The doors will automatically lock
when the vehicle is shifted out of
P (Park).
AT VEHICLE SPEED: The doors
will automatically lock when the
vehicle speed is above 13 km/h
(8 mph) for three seconds.
NO CHANGE: No change will be
made to this feature. The current
setting will remain.
To select a setting, press
Vwhile
the desired setting is displayed on
the DIC.
AUTO DOOR UNLOCK
This feature allows you to select
whether or not to turn off the
automatic door unlocking feature. It also allows you to select which
doors and when the doors will
automatically unlock.
Press
Uuntil AUTO DOOR
UNLOCK appears on the DIC
display. Press
Vonce to access
the settings for this feature. Then
press
Uto scroll through the
following settings:
OFF: None of the doors will
automatically unlock.
DRIVER AT KEY OUT: Only the
driver door will unlock when the key
is taken out of the ignition.
DRIVER IN PARK: Only the driver
door will unlock when the vehicle is
shifted into P (Park).
ALL AT KEY OUT: All of the doors
will unlock when the key is taken
out of the ignition.
ALL IN PARK (default): All of the
doors will unlock when the vehicle is
shifted into P (Park).

Black plate (10,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
7-10 Infotainment System
AM
The range for most AM stations is
greater than for FM, especially at
night. The longer range can cause
station frequencies to interfere with
each other. For better radio
reception, most AM radio stations
boost the power levels during the
day, and then reduce these levels
during the night. Static can also
occur when things like storms and
power lines interfere with radio
reception. When this happens, try
reducing the treble on the radio.
FM Stereo
FM stereo gives the best sound, but
FM signals reach only about 16 to
65 km (10 to 40 mi). Tall buildings or
hills can interfere with FM signals,
causing the sound to fade in
and out.
Cellular Phone Usage
Cellular phone usage may cause
interference with the radio. This
interference may occur when
making or receiving phone calls,charging the phone's battery,
or simply having the phone on. This
interference causes an increased
level of static while listening to the
radio. If static is received while
listening to the radio, unplug the
cellular phone and turn it off.
Fixed Mast Antenna
(Multi-Band)
The multi-band antenna is on the
roof of the vehicle. The antenna is
used for the Navigation System,
OnStar
®and the SiriusXM®Satellite
Radio Service System if the vehicle
has these features. Tall buildings,
hills, trees, heavy foliage, tunnels,
bridges, and garages will affect
reception. Keep the antenna clear of
obstructions for clear reception.
Make sure there is sufficient
clearance when entering garages or
parking structures.
Fixed Mast
Antenna (Care)
The fixed mast antenna can
withstand most car washes without
being damaged as long as it is
securely attached to the base. If the
mast becomes slightly bent,
straighten it out by hand. If the mast
is badly bent, replace it.
Make sure there is sufficient
clearance when entering garages or
parking structures.
Occasionally check to make sure
the antenna is tightened to its base.
If tightening is required, tighten
by hand.

Black plate (21,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
Infotainment System 7-21
.Pair cell phone(s) to the vehicle.
The system may not work with
all cell phones. See“Pairing”in
this section for more information.
.If the cell phone has voice
dialing capability, learn to use
that feature to access the
address book or contact list. See
“Voice Pass-Thru” in this section
for more information.
.See “Storing and Deleting Phone
Numbers” in this section for
more information.
{Warning
When using a cell phone, it can
be distracting to look too long or
too often at the screen of the
phone or the infotainment system.
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving. A Bluetooth system can use a
Bluetooth-capable cell phone with a
Hands-Free Profile to make and
receive phone calls. The system
can be used while the key is in the
ON/RUN or ACC/ACCESSORY
position. The range of the Bluetooth
system can be up to 9.1 m (30 ft).
Not all phones support all functions,
and not all phones work with the
in-vehicle Bluetooth system. See
www.gm.com/bluetooth for more
information on compatible phones.
Voice Recognition
The Bluetooth system uses voice
recognition to interpret voice
commands to dial phone numbers
and name tags.
For additional information, say
“Help”
while you are in a voice
recognition menu.
Noise: Keep interior noise levels to
a minimum. The system may not
recognize voice commands if there
is too much background noise. When to Speak:
A short tone
sounds after the system responds
indicating when it is waiting for a
voice command. Wait until the tone
and then speak.
How to Speak: Speak clearly in a
calm and natural voice.
Audio System
When using the in-vehicle Bluetooth
system, sound comes through the
vehicle's front audio system
speakers and overrides the audio
system. Use the audio system
volume knob, during a call, to
change the volume level. The
adjusted volume level remains in
memory for later calls. To prevent
missed calls, a minimum volume
level is used if the volume is turned
down too low.
Bluetooth Controls
Use the buttons on the steering
wheel to operate the in-vehicle
Bluetooth system. See Steering
Wheel Controls on page 5-2.

Black plate (22,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
7-22 Infotainment System
b/g(Push to Talk):Press to
answer incoming calls, confirm
system information, and start
speech recognition.
c/x(End): Press to end a call,
reject a call, or cancel an operation.
Pairing
A Bluetooth-enabled cell phone
must be paired to the Bluetooth
system and then connected to the
vehicle before it can be used. See
the cell phone manufacturer's user
guide for Bluetooth functions before
pairing the cell phone. If a Bluetooth
phone is not connected, calls will be
made using OnStar Hands-Free
Calling, if equipped. See OnStar,
if equipped.
Pairing Information
.A Bluetooth phone with MP3
capability cannot be paired to
the vehicle as a phone and an
MP3 player at the same time.
.Up to five cell phones can be
paired to the Bluetooth system.
.The pairing process is disabled
when the vehicle is moving.
.Pairing only needs to be
completed once, unless the
pairing information on the cell
phone changes or the cell phone
is deleted from the system.
.Only one paired cell phone can
be connected to the Bluetooth
system at a time.
.If multiple paired cell phones are
within range of the system, the
system connects to the first
available paired cell phone in the
order that they were first paired
to the system. To connect to a
different paired phone, see
“Connecting to a Different
Phone” later in this section.
Pairing a Phone
1. Press and hold
b/gfor
two seconds.
2. Say “Bluetooth.” This command
can be skipped. 3. Say
“Pair.”The system responds
with instructions and a four-digit
Personal Identification Number
(PIN). The PIN is used in Step 5.
4. Start the pairing process on the cell phone that you want to pair.
For help with this process, see
the cell phone manufacturer's
user guide.
5. Locate the device named “Your
Vehicle” in the list on the cell
phone. Follow the instructions
on the cell phone to enter the
PIN provided in Step 3. After the
PIN is successfully entered, the
system prompts you to provide a
name for the paired cell phone.
This name will be used to
indicate which phones are
paired and connected to the
vehicle. The system responds
with “ has been
successfully paired” after the
pairing process is complete.
6. Repeat Steps 1–5 to pair additional phones.

Black plate (23,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
Infotainment System 7-23
Listing All Paired and Connected
Phones
The system can list all cell phones
paired to it. If a paired cell phone is
also connected to the vehicle, the
system responds with“is connected”
after that phone name.
1. Press and hold
b/gfor
two seconds.
2. Say “Bluetooth.”
3. Say “List.”
Deleting a Paired Phone
If the phone name you want to
delete is unknown, see “Listing All
Paired and Connected Phones.”
1. Press and hold
b/gfor
two seconds.
2. Say “Bluetooth.”
3. Say “Delete.” The system asks
which phone to delete.
4. Say the name of the phone you want to delete. Connecting to a Different Phone
To connect to a different cell phone,
the Bluetooth system looks for the
next available cell phone in the
order in which all the available cell
phones were paired. Depending on
which cell phone you want to
connect to, you may have to use
this command several times.
1. Press and hold
b/gfor
two seconds.
2. Say “Bluetooth.”
3. Say “Change phone.”
.If another cell phone is
found, the response will be
“ is now
connected.”
.If another cell phone is not
found, the original phone
remains connected.
Storing and Deleting Phone
Numbers
The system can store up to
30 phone numbers as name tags in
the Hands-Free Directory that is
shared between the Bluetooth and
OnStar systems, if equipped.
The following commands are used
to delete and store phone numbers.
Store:This command will store a
phone number, or a group of
numbers as a name tag.
Digit Store: This command allows
a phone number to be stored as a
name tag by entering the digits one
at a time.
Delete: This command is used to
delete individual name tags.
Delete All Name Tags: This
command deletes all stored name
tags in the Hands-Free Calling
Directory and the OnStar
Turn-by-Turn Destinations Directory,
if equipped.

Black plate (27,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
Infotainment System 7-27
Voice Pass-Thru
Voice pass-thru allows access to the
voice recognition commands on the
cell phone. See your cell phone
manufacturer's user guide to see if
the cell phone supports this feature.
To access contacts stored in the cell
phone:
1. Press and hold
b/gfor
two seconds.
2. Say “Bluetooth.” This command
can be skipped.
3. Say “Voice.” The system
responds “OK, accessing
.”
The cell phone's normal prompt
messages will go through their cycle
according to the phone's operating
instructions.
Dual Tone Multi-Frequency
(DTMF) Tones
The Bluetooth system can send
numbers and the numbers stored as
name tags during a call. You can
use this feature when calling a
menu-driven phone system.
Account numbers can also be
stored for use.
Sending a Number or Name Tag
During a Call
1. Press
b/g. The system
responds “Ready,”followed by
a tone.
2. Say “Dial.”
3. Say the number or name tag to send.
Clearing the System
Unless information is deleted out of
the in-vehicle Bluetooth system, it
will be retained indefinitely. This
includes all saved name tags in the
phone book and phone pairing
information. For information on how
to delete this information, see the
previous section “Deleting a Paired
Phone” and the previous sections
on deleting name tags.
Other Information
The Bluetooth®word mark and
logos are owned by the Bluetooth®
SIG, Inc. and any use of such marks
by General Motors is under license.
Other trademarks and trade names
are those of their respective owners.
See Radio Frequency Statement on
page 13-12.

Black plate (5,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
Driving and Operating 9-5
3. Turn the steering wheel to gostraight down the roadway.
Loss of Control
Skidding
There are three types of skids that
correspond to the vehicle's three
control systems:
.Braking Skid —wheels are not
rolling.
.Steering or Cornering Skid —
too much speed or steering in a
curve causes tires to slip and
lose cornering force.
.Acceleration Skid —too much
throttle causes the driving
wheels to spin.
Defensive drivers avoid most skids
by taking reasonable care suited to
existing conditions, and by not
overdriving those conditions. But
skids are always possible. If the vehicle starts to slide, follow
these suggestions:
.Ease your foot off the
accelerator pedal and steer the
way you want the vehicle to go.
The vehicle may straighten out.
Be ready for a second skid if it
occurs.
.Slow down and adjust your
driving according to weather
conditions. Stopping distance
can be longer and vehicle
control can be affected when
traction is reduced by water,
snow, ice, gravel, or other
material on the road. Learn to
recognize warning clues
—such
as enough water, ice, or packed
snow on the road to make a
mirrored surface —and slow
down when you have any doubt.
.Try to avoid sudden steering,
acceleration, or braking,
including reducing vehicle speed
by shifting to a lower gear. Any
sudden changes could cause
the tires to slide. Remember: Antilock brakes help
avoid only the braking skid.
Driving on Wet Roads
Rain and wet roads can reduce
vehicle traction and affect your
ability to stop and accelerate.
Always drive slower in these types
of driving conditions and avoid
driving through large puddles and
deep‐standing or flowing water.
{Warning
Wet brakes can cause crashes.
They might not work as well in a
quick stop and could cause
pulling to one side. You could
lose control of the vehicle.
After driving through a large
puddle of water or a car/vehicle
wash, lightly apply the brake
pedal until the brakes work
normally.
(Continued)