CHEVROLET EXPRESS 2014 Owners Manual

Black plate (18,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
7-18 Infotainment System
To connect an iPod, connect one
end of the USB cable that came
with the iPod to the iPod’s dock
connector and connect the other
end to the USB port on the
instrument panel. If the vehicle is on
and the USB connection works,“OK
to disconnect” and a GM logo may
appear on the iPod, and iPod
appears on the radio display. The
iPod music appears on the radio
display and begins playing.
The iPod charges while it is
connected to the vehicle if the
vehicle is in the ACC/ACCESSORY
or ON/RUN position. When the
vehicle is turned off, the iPod
automatically powers off and will not
charge or draw power from the
vehicle's battery.
If you have an older iPod model that
is not supported, it can still be used
by connecting it to the auxiliary
input jack using a standard 3.5 mm
(1/8 in) stereo cable. See “Using the
Auxiliary Input Jack” previously in
this section.Using the Radio to Control a
USB Storage Device or iPod
The radio can control a USB
storage device or an iPod using the
radio buttons and knobs, and
display song information on the
radio display.
f(Tune): Turn to select files.
©SEEK:Press to go to the start of
the track, if more than 10 seconds
have played. Press and hold or
press multiple times to continue
moving backward through tracks.
¨SEEK: Press to go to the next
track. Press and hold or press
multiple times to continue moving
forward through tracks.
sREV (Reverse): Press and hold
to reverse playback quickly. Sound
is heard at a reduced volume.
Release
sREV to resume playing.
The elapsed time of the file
displays.
\FWD (Fast Forward): Press
and hold to advance playback
quickly. Sound is heard at a reduced
volume. Release
\FWD to
resume playing. The elapsed time of
the file displays.
4(Information): Press to display
additional information about the
selected track.
Using Softkeys to Control a
USB Storage Device or iPod
The five softkeys below the radio
display are used to control the
functions listed below.
To use the softkeys:
1. Press the first or fifth softkey below the radio display to
display the functions listed
below, or press the softkey
below the function if it is
currently displayed.
2. Press the softkey below the tab with the function on it to use that
function.

Black plate (19,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
Infotainment System 7-19
j(Pause):Press the softkey
below
jto pause the track. The tab
appears raised when pause is being
used. Press the softkey below
j
again to resume playback.
Back: Press the softkey below the
Back tab to go back to the main
display screen on an iPod, or the
root directory on a USB storage
device.
c(Folder View): Press the
softkey below
cto view the
contents of the current folder on the
USB drive. To browse and select
files:
1. Press the softkey below
c.
2. Turn
fto scroll through the list
of folders.
3. Press
fto select the desired
folder. If there is more then one
folder, repeat Steps 1 and 2 until
the desired folder is reached.
4. Turn
fto scroll through the files
in the selected folder. 5. Press
fto select the desired file
to be played.
To skip through large lists, the five
softkeys can be used to navigate in
the following order:
.First softkey, first item in the list.
.Second softkey, 1% through the
list each time the softkey is
pressed.
.Third softkey, 5% through the list
each time the softkey is pressed.
.Fourth softkey, 10% through the
list each time the softkey is
pressed.
.Fifth softkey, end of the list.
h(Music Navigator): Press the
softkey below
hto view and
select a file on an iPod, using the
iPod's menu system. Files are
sorted by:
.Playlists
.Artists
.Albums
.Genres
.Songs
.Composers
To select files:
1. Press the softkey below
h.
2. Turn
fto scroll through the list
of menus.
3. Press
fto select the
desired menu.
4. Turn
fto scroll through the
folders or files in the
selected menu.
5. Press
fto select the desired file
to be played.
To skip through large lists, the five
softkeys can be used to navigate in
the following order:
.First softkey, first item in the list.
.Second softkey, 1% through the
list each time the softkey is
pressed.

Black plate (20,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
7-20 Infotainment System
.Third softkey, 5% through the list
each time the softkey is pressed.
.Fourth softkey, 10% through the
list each time the softkey is
pressed.
.Fifth softkey, end of the list.
Repeat Functionality
To use Repeat:
Press the softkey below
"or'
to select between Repeat All and
Repeat Track.
"(Repeat All): Press the softkey
below
"to repeat all tracks. The
tab appears lowered when Repeat
All is being used. This is the default
mode when a USB storage device
or iPod is first connected.
'(Repeat Track): Press the
softkey below
'to repeat one
track. The tab appears raised when
Repeat Track is being used. Shuffle Functionality
To use Shuffle:
Press the softkey below
>,2,
C, or=to select between
Shuffle Off, Shuffle All Songs/
Shuffle Songs, Shuffle Album,
or Shuffle Folder.
>(Shuffle Off): Press the
softkey below
2to turn shuffle
off. This is the default mode when a
USB storage device or iPod is first
connected.
2(Shuffle All Songs/Shuffle
Songs): Press the softkey below
=orCto shuffle all songs on
the USB storage device or iPod.
C(Shuffle Album): Press the
softkey below
>to shuffle all
songs in the current album on
an iPod.
=(Shuffle Folder): Press the
softkey below
>to shuffle all
songs in the current folder on a USB
storage device.
Phone
Bluetooth
For vehicles equipped with
Bluetooth capability, the system can
interact with many cell phones,
allowing:
.Placement and receipt of calls in
a hands-free mode.
.Sharing of the cell phone’s
address book or contact list with
the vehicle.
To minimize driver distraction,
before driving, and with the vehicle
parked:
.Become familiar with the
features of the cell phone.
Organize the phone book and
contact lists clearly and delete
duplicate or rarely used entries.
If possible, program speed dial
or other shortcuts.
.Review the controls and
operation of the infotainment
system.

Black plate (21,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
Infotainment System 7-21
.Pair cell phone(s) to the vehicle.
The system may not work with
all cell phones. See“Pairing”in
this section for more information.
.If the cell phone has voice
dialing capability, learn to use
that feature to access the
address book or contact list. See
“Voice Pass-Thru” in this section
for more information.
.See “Storing and Deleting Phone
Numbers” in this section for
more information.
{Warning
When using a cell phone, it can
be distracting to look too long or
too often at the screen of the
phone or the infotainment system.
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving. A Bluetooth system can use a
Bluetooth-capable cell phone with a
Hands-Free Profile to make and
receive phone calls. The system
can be used while the key is in the
ON/RUN or ACC/ACCESSORY
position. The range of the Bluetooth
system can be up to 9.1 m (30 ft).
Not all phones support all functions,
and not all phones work with the
in-vehicle Bluetooth system. See
www.gm.com/bluetooth for more
information on compatible phones.
Voice Recognition
The Bluetooth system uses voice
recognition to interpret voice
commands to dial phone numbers
and name tags.
For additional information, say
“Help”
while you are in a voice
recognition menu.
Noise: Keep interior noise levels to
a minimum. The system may not
recognize voice commands if there
is too much background noise. When to Speak:
A short tone
sounds after the system responds
indicating when it is waiting for a
voice command. Wait until the tone
and then speak.
How to Speak: Speak clearly in a
calm and natural voice.
Audio System
When using the in-vehicle Bluetooth
system, sound comes through the
vehicle's front audio system
speakers and overrides the audio
system. Use the audio system
volume knob, during a call, to
change the volume level. The
adjusted volume level remains in
memory for later calls. To prevent
missed calls, a minimum volume
level is used if the volume is turned
down too low.
Bluetooth Controls
Use the buttons on the steering
wheel to operate the in-vehicle
Bluetooth system. See Steering
Wheel Controls on page 5-2.

Black plate (22,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
7-22 Infotainment System
b/g(Push to Talk):Press to
answer incoming calls, confirm
system information, and start
speech recognition.
c/x(End): Press to end a call,
reject a call, or cancel an operation.
Pairing
A Bluetooth-enabled cell phone
must be paired to the Bluetooth
system and then connected to the
vehicle before it can be used. See
the cell phone manufacturer's user
guide for Bluetooth functions before
pairing the cell phone. If a Bluetooth
phone is not connected, calls will be
made using OnStar Hands-Free
Calling, if equipped. See OnStar,
if equipped.
Pairing Information
.A Bluetooth phone with MP3
capability cannot be paired to
the vehicle as a phone and an
MP3 player at the same time.
.Up to five cell phones can be
paired to the Bluetooth system.
.The pairing process is disabled
when the vehicle is moving.
.Pairing only needs to be
completed once, unless the
pairing information on the cell
phone changes or the cell phone
is deleted from the system.
.Only one paired cell phone can
be connected to the Bluetooth
system at a time.
.If multiple paired cell phones are
within range of the system, the
system connects to the first
available paired cell phone in the
order that they were first paired
to the system. To connect to a
different paired phone, see
“Connecting to a Different
Phone” later in this section.
Pairing a Phone
1. Press and hold
b/gfor
two seconds.
2. Say “Bluetooth.” This command
can be skipped. 3. Say
“Pair.”The system responds
with instructions and a four-digit
Personal Identification Number
(PIN). The PIN is used in Step 5.
4. Start the pairing process on the cell phone that you want to pair.
For help with this process, see
the cell phone manufacturer's
user guide.
5. Locate the device named “Your
Vehicle” in the list on the cell
phone. Follow the instructions
on the cell phone to enter the
PIN provided in Step 3. After the
PIN is successfully entered, the
system prompts you to provide a
name for the paired cell phone.
This name will be used to
indicate which phones are
paired and connected to the
vehicle. The system responds
with “ has been
successfully paired” after the
pairing process is complete.
6. Repeat Steps 1–5 to pair additional phones.

Black plate (23,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
Infotainment System 7-23
Listing All Paired and Connected
Phones
The system can list all cell phones
paired to it. If a paired cell phone is
also connected to the vehicle, the
system responds with“is connected”
after that phone name.
1. Press and hold
b/gfor
two seconds.
2. Say “Bluetooth.”
3. Say “List.”
Deleting a Paired Phone
If the phone name you want to
delete is unknown, see “Listing All
Paired and Connected Phones.”
1. Press and hold
b/gfor
two seconds.
2. Say “Bluetooth.”
3. Say “Delete.” The system asks
which phone to delete.
4. Say the name of the phone you want to delete. Connecting to a Different Phone
To connect to a different cell phone,
the Bluetooth system looks for the
next available cell phone in the
order in which all the available cell
phones were paired. Depending on
which cell phone you want to
connect to, you may have to use
this command several times.
1. Press and hold
b/gfor
two seconds.
2. Say “Bluetooth.”
3. Say “Change phone.”
.If another cell phone is
found, the response will be
“ is now
connected.”
.If another cell phone is not
found, the original phone
remains connected.
Storing and Deleting Phone
Numbers
The system can store up to
30 phone numbers as name tags in
the Hands-Free Directory that is
shared between the Bluetooth and
OnStar systems, if equipped.
The following commands are used
to delete and store phone numbers.
Store:This command will store a
phone number, or a group of
numbers as a name tag.
Digit Store: This command allows
a phone number to be stored as a
name tag by entering the digits one
at a time.
Delete: This command is used to
delete individual name tags.
Delete All Name Tags: This
command deletes all stored name
tags in the Hands-Free Calling
Directory and the OnStar
Turn-by-Turn Destinations Directory,
if equipped.

Black plate (24,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
7-24 Infotainment System
Using the“Store”Command
1. Press and hold
b/gfor
two seconds.
2. Say “Store.”
3. Say the phone number or group of numbers you want to store all
at once with no pauses, then
follow the directions given by the
system to save a name tag for
this number.
Using the “Digit Store” Command
If an unwanted number is
recognized by the system, say
“Clear” at any time to clear the last
number.
To hear all of the numbers
recognized by the system, say
“Verify” at any time.
1. Press and hold
b/gfor
two seconds.
2. Say “Digit Store.”
3. Say each digit, one at a time, that you want to store. After
each digit is entered, the system repeats back the digit it heard
followed by a tone. After the last
digit has been entered, say
“Store,”
and then follow the
directions given by the system to
save a name tag for this number.
Using the “Delete”Command
1. Press and hold
b/gfor
two seconds.
2. Say “Delete.”
3. Say the name tag you want to delete.
Using the “Delete All Name Tags”
Command
This command deletes all stored
name tags in the Hands-Free
Calling Directory and the OnStar
Turn-by-Turn Destinations Directory,
if equipped.
To delete all name tags:
1. Press and hold
b/gfor
two seconds.
2. Say “Delete all name tags.”
Listing Stored Numbers
The list command will list all stored
numbers and name tags.
Using the “List”Command
1. Press and hold
b/gfor
two seconds.
2. Say “Directory.”
3. Say “Hands-Free Calling.”
4. Say “List.”
Making a Call
Calls can be made using the
following commands.
Dial or Call: The dial or call
command can be used
interchangeably to dial a phone
number or a stored name tag.
Digit Dial: This command allows a
phone number to be dialed by
entering the digits one at a time.
Re-dial: This command is used to
dial the last number used on the cell
phone.

Black plate (25,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
Infotainment System 7-25
Using the“Dial”or“Call”
Command
1. Press and hold
b/gfor
two seconds.
2. Say “Dial”or“Call.”
3. Say the entire number without pausing, or say the name tag.
Once connected, the person called
will be heard through the audio
speakers.
Calling 911 Emergency
1. Press and hold
b/gfor
two seconds.
2. Say “Dial”or“Call.”
3. Say “911.”
4. Say “Dial”or“Call.”
Once connected, the person called
will be heard through the audio
speakers. Using the
“Digit Dial” Command
The digit dial command allows a
phone number to be dialed by
entering the digits one at a time.
After each digit is entered, the
system repeats back the digit it
heard followed by a tone.
If an unwanted number is
recognized by the system, say
“Clear” at any time to clear the last
number.
To hear all of the numbers
recognized by the system, say
“Verify” at any time.
1. Press and hold
b/gfor
two seconds.
2. Say “Digit Dial.”
3. Say each digit, one at a time, that you want to dial. After each
digit is entered, the system
repeats back the digit it heard
followed by a tone. After the last
digit has been entered,
say “Dial.” Once connected, the person called
will be heard through the audio
speakers.
Using the
“Re-dial”Command
1. Press and hold
b/gfor
two seconds.
2. After the tone, say “Re-dial.”
Once connected, the person called
will be heard through the audio
speakers.
Receiving a Call
When an incoming call is received,
the audio system mutes and a ring
tone is heard in the vehicle.
.Pressb/gto answer the call.
.Pressc/xto ignore a call.

Black plate (26,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
7-26 Infotainment System
Call Waiting
Call waiting must be supported on
the cell phone and enabled by the
wireless service carrier.
.Pressb/gto answer an
incoming call when another call
is active. The original call is
placed on hold.
.Pressb/gagain to return to
the original call.
.To ignore the incoming call, no
action is required.
.Pressc/xto disconnect the
current call and switch to the call
on hold.
Three-Way Calling
Three-way calling must be
supported on the cell phone and
enabled by the wireless service
carrier.
1. While on a call, press
b/g.
2. Say “Three-way call.” 3. Use the dial or call command to
dial the number of the third party
to be called.
4. Once the call is connected, press
b/gto link all callers
together.
Ending a Call
Pressc/xto end a call.
Muting a Call
During a call, all sounds from inside
the vehicle can be muted so that the
person on the other end of the call
cannot hear them.
.To mute a call, pressb/g, and
then say “Mute call.”
.To cancel mute, pressb/g,
and then say “Un-mute call.”
Transferring a Call
Audio can be transferred between
the Bluetooth system and the cell
phone. The cell phone must be paired and
connected with the Bluetooth
system before a call can be
transferred. The connection process
can take up to two minutes after the
ignition is turned to ON/RUN.
Transferring Audio from the
Bluetooth System to a Cell Phone
During a call with the audio in the
vehicle:
1. Press
b/g.
2. Say “Transfer Call.”
Transferring Audio to the
Bluetooth System from a Cell
Phone
During a call with the audio on the
cell phone, press
b/g. The audio
transfers to the vehicle. If the audio
does not transfer to the vehicle, use
the audio transfer feature on the cell
phone. See your cell phone
manufacturer's user guide for more
information.

Black plate (27,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
Infotainment System 7-27
Voice Pass-Thru
Voice pass-thru allows access to the
voice recognition commands on the
cell phone. See your cell phone
manufacturer's user guide to see if
the cell phone supports this feature.
To access contacts stored in the cell
phone:
1. Press and hold
b/gfor
two seconds.
2. Say “Bluetooth.” This command
can be skipped.
3. Say “Voice.” The system
responds “OK, accessing
.”
The cell phone's normal prompt
messages will go through their cycle
according to the phone's operating
instructions.
Dual Tone Multi-Frequency
(DTMF) Tones
The Bluetooth system can send
numbers and the numbers stored as
name tags during a call. You can
use this feature when calling a
menu-driven phone system.
Account numbers can also be
stored for use.
Sending a Number or Name Tag
During a Call
1. Press
b/g. The system
responds “Ready,”followed by
a tone.
2. Say “Dial.”
3. Say the number or name tag to send.
Clearing the System
Unless information is deleted out of
the in-vehicle Bluetooth system, it
will be retained indefinitely. This
includes all saved name tags in the
phone book and phone pairing
information. For information on how
to delete this information, see the
previous section “Deleting a Paired
Phone” and the previous sections
on deleting name tags.
Other Information
The Bluetooth®word mark and
logos are owned by the Bluetooth®
SIG, Inc. and any use of such marks
by General Motors is under license.
Other trademarks and trade names
are those of their respective owners.
See Radio Frequency Statement on
page 13-12.