navigation system CHEVROLET EXPRESS 2014 Owners Manual

Black plate (1,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
In Brief 1-1
In Brief
Instrument Panel
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information
Initial Drive Information . . . . . . . . 1-4
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . 1-4
Remote Vehicle Start . . . . . . . . . 1-4
Door Locks . . . . . . . . . . . . . . . . . . . 1-5
Windows . . . . . . . . . . . . . . . . . . . . . . 1-5
Seat Adjustment . . . . . . . . . . . . . . 1-6
Safety Belts . . . . . . . . . . . . . . . . . . . 1-7
Airbag On-Off Switch . . . . . . . . . 1-8
Mirror Adjustment . . . . . . . . . . . . . 1-8
Steering Wheel Adjustment . . . 1-9
Interior Lighting . . . . . . . . . . . . . . 1-10
Exterior Lighting . . . . . . . . . . . . . 1-11
Windshield Wiper/Washer . . . . 1-11
Climate Controls . . . . . . . . . . . . . 1-12
Transmission . . . . . . . . . . . . . . . . 1-13
Vehicle Features
Radio(s) . . . . . . . . . . . . . . . . . . . . . 1-14
Satellite Radio . . . . . . . . . . . . . . . 1-15
Portable Audio Devices . . . . . . 1-16
Bluetooth
®. . . . . . . . . . . . . . . . . . . 1-16 Steering Wheel Controls . . . . . 1-16
Cruise Control . . . . . . . . . . . . . . . 1-17
Navigation System . . . . . . . . . . . 1-17
Rear Vision
Camera (RVC) . . . . . . . . . . . . . 1-18
Parking Assist . . . . . . . . . . . . . . . 1-18
Power Outlets . . . . . . . . . . . . . . . 1-18
Performance and Maintenance
Traction Control/Electronic Stability Control . . . . . . . . . . . . 1-18
Tire Pressure Monitor . . . . . . . . 1-19
Engine Oil Life System . . . . . . 1-19
E85 or FlexFuel . . . . . . . . . . . . . . 1-20
Driving for Better Fuel Economy . . . . . . . . . . . . . . . . . . . 1-20
Roadside Assistance
Program . . . . . . . . . . . . . . . . . . . . 1-20
OnStar
®. . . . . . . . . . . . . . . . . . . . . 1-20

Black plate (17,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
In Brief 1-17
c/x:Press to go to the
previous favorite radio station, track
on a CD, or folder on an iPod
®or
USB device. Also press to reject an
incoming call, or end a current call.
b/g: Press to silence the vehicle
speakers only. Press again to turn
the sound on. Press and hold longer
than two seconds to interact with
OnStar
®or Bluetooth systems,
if equipped.
+
e: Press to increase volume.
−
e: Press to decrease volume.
SRCE: Press to switch between
the radio and CD, and for equipped
vehicles, the front auxiliary.
¨: Press to seek the next radio
station, the next track while sourced
to the CD, or to select tracks and
folders on an iPod
®or USB device.
For more information, see Steering
Wheel Controls on page 5-2.
Cruise Control
If equipped with cruise control, use
the following buttons:
I: Press to turn cruise control on
or off. The white indicator comes on
in the instrument cluster when
cruise control is turned on.
+RES: If there is a set speed in
memory, press briefly to resume to a
previously set speed, or press and
hold to accelerate. If cruise control
is already active, use to increase
vehicle speed. SET−:
Press briefly to set the
speed and activate cruise control.
If cruise control is already active,
use to decrease vehicle speed.
[: Press to disengage cruise
control without erasing the set
speed from memory.
See Cruise Control on page 9-32.
Navigation System
If the vehicle has a navigation
system, there is a separate
infotainment manual that includes
information on the radio, audio
players, and navigation system.
The navigation system provides
detailed maps of most major
freeways and roads. After a
destination has been set, the
system provides turn-by-turn
instructions for reaching the
destination. In addition, the system
can help locate a variety of points of
interest (POIs), such as banks,
airports, restaurants, and more.

Black plate (18,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
1-18 In Brief
Rear Vision
Camera (RVC)
If equipped, the RVC displays a
view of the area behind the vehicle
when the vehicle is shifted into
R (Reverse). The display will appear
on either the inside rearview mirror
or navigation screen, if equipped.
To clean the camera lens, located
above the license plate, rinse it with
water and wipe it with a soft cloth.
SeeRear Vision Camera (RVC) on
page 9-36.
Parking Assist
If equipped, this system uses
sensors on the rear bumper to
assist with parking and avoiding
objects while in R (Reverse).
It operates at speeds less than
8 km/h (5 mph). Rear Parking Assist
(RPA) uses audible beeps to
provide distance and system
information. Keep the sensors on the vehicle's
rear bumper clean to ensure proper
operation.
See
Parking Assist on page 9-35.
Power Outlets
The accessory power outlets can be
used to plug in electrical equipment,
such as a cell phone or an MP3
player.
The vehicle may have two
accessory power outlets on the
instrument panel.
Remove the cover to access and
replace when not in use.
SeePower Outlets on page 5-7.
Performance and
Maintenance
Traction Control/
Electronic Stability
Control
The vehicle may have a traction
control system that limits wheel spin
and the StabiliTrak system that
assists with directional control of the
vehicle in difficult driving conditions.
Both systems turn on automatically
every time the vehicle is started.

Black plate (20,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
1-20 In Brief
E85 or FlexFuel
Vehicles with a yellow fuel cap can
use either unleaded gasoline or
ethanol fuel containing up to 85%
ethanol (E85). SeeE85 or FlexFuel
on page 9-41. For all other vehicles,
use only the unleaded gasoline
described under Fuel on page 9-39.
Driving for Better Fuel
Economy
Driving habits can affect fuel
mileage. Here are some driving tips
to get the best fuel economy
possible.
.Avoid fast starts and accelerate
smoothly.
.Brake gradually and avoid
abrupt stops.
.Avoid idling the engine for long
periods of time.
.When road and weather
conditions are appropriate, use
cruise control.
.Always follow posted speed
limits or drive more slowly when
conditions require.
.Keep vehicle tires properly
inflated.
.Combine several trips into a
single trip.
.Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
.Follow recommended scheduled
maintenance.
Roadside Assistance
Program
U.S.: 1-800-243-8872
TTY Users (U.S. Only):
1-888-889-2438
Canada: 1-800-268-6800
New Chevrolet owners are
automatically enrolled in the
Roadside Assistance Program.
SeeRoadside Assistance Program
on page 13-5.
OnStar®
This vehicle may be equipped with a
comprehensive, in-vehicle system
that can connect to a live OnStar
Advisor for Emergency, Security,
Navigation, Connection, and
Diagnostic Services. OnStar
services may require a paid
subscription. See OnStar Overview
on page 14-1.

Black plate (1,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
Infotainment System 7-1
Infotainment
System
Introduction
Infotainment . . . . . . . . . . . . . . . . . . . 7-1
Theft-Deterrent Feature . . . . . . . 7-2
Overview (AM-FM Radio) . . . . . 7-2
Overview (Radio withCD/MP3) . . . . . . . . . . . . . . . . . . . . 7-4
Operation . . . . . . . . . . . . . . . . . . . . . 7-5
Radio
AM-FM Radio . . . . . . . . . . . . . . . . . 7-7
Satellite Radio . . . . . . . . . . . . . . . . 7-8
Radio Reception . . . . . . . . . . . . . . 7-9
Fixed Mast Antenna (Multi-Band) . . . . . . . . . . . . . . . . 7-10
Fixed Mast Antenna (Care) . . . . . . . . . . . . . 7-10
Audio Players
CD Player . . . . . . . . . . . . . . . . . . . . 7-11
Auxiliary Devices . . . . . . . . . . . . 7-16
Phone
Bluetooth . . . . . . . . . . . . . . . . . . . . 7-20
Introduction
Infotainment
Base radio information is included in
this manual. See the navigation
manual for information on other
available infotainment systems.
Read the following pages to
become familiar with these features.
{Warning
Taking your eyes off the road for
too long or too often while using
any infotainment feature can
cause a crash. You or others
could be injured or killed. Do not
give extended attention to
infotainment tasks while driving.
Limit your glances at the vehicle
displays and focus your attention
on driving. Use voice commands
whenever possible. The infotainment system has built-in
features intended to help avoid
distraction by disabling some
functions when driving. These
functions may gray out when they
are unavailable. Many infotainment
features are also available through
the instrument cluster and steering
wheel controls.
Before driving:
.Become familiar with the
operation, faceplate buttons, and
screen buttons.
.Set up the audio by presetting
favorite stations, setting the
tone, and adjusting the
speakers.
.Set up phone numbers in
advance so they can be called
easily by pressing a single
button or by using a single voice
command if equipped with
Bluetooth phone capability.
See Defensive Driving on page 9-2.

Black plate (10,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
7-10 Infotainment System
AM
The range for most AM stations is
greater than for FM, especially at
night. The longer range can cause
station frequencies to interfere with
each other. For better radio
reception, most AM radio stations
boost the power levels during the
day, and then reduce these levels
during the night. Static can also
occur when things like storms and
power lines interfere with radio
reception. When this happens, try
reducing the treble on the radio.
FM Stereo
FM stereo gives the best sound, but
FM signals reach only about 16 to
65 km (10 to 40 mi). Tall buildings or
hills can interfere with FM signals,
causing the sound to fade in
and out.
Cellular Phone Usage
Cellular phone usage may cause
interference with the radio. This
interference may occur when
making or receiving phone calls,charging the phone's battery,
or simply having the phone on. This
interference causes an increased
level of static while listening to the
radio. If static is received while
listening to the radio, unplug the
cellular phone and turn it off.
Fixed Mast Antenna
(Multi-Band)
The multi-band antenna is on the
roof of the vehicle. The antenna is
used for the Navigation System,
OnStar
®and the SiriusXM®Satellite
Radio Service System if the vehicle
has these features. Tall buildings,
hills, trees, heavy foliage, tunnels,
bridges, and garages will affect
reception. Keep the antenna clear of
obstructions for clear reception.
Make sure there is sufficient
clearance when entering garages or
parking structures.
Fixed Mast
Antenna (Care)
The fixed mast antenna can
withstand most car washes without
being damaged as long as it is
securely attached to the base. If the
mast becomes slightly bent,
straighten it out by hand. If the mast
is badly bent, replace it.
Make sure there is sufficient
clearance when entering garages or
parking structures.
Occasionally check to make sure
the antenna is tightened to its base.
If tightening is required, tighten
by hand.

Black plate (2,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
9-2 Driving and Operating
Driving Information
Distracted Driving
Distraction comes in many forms
and can take your focus from the
task of driving. Exercise good
judgment and do not let other
activities divert your attention away
from the road. Many local
governments have enacted laws
regarding driver distraction. Become
familiar with the local laws in
your area.
To avoid distracted driving, always
keep your eyes on the road, hands
on the wheel, and mind on the drive.
.Do not use a phone in
demanding driving situations.
Use a hands-free method to
place or receive necessary
phone calls.
.Watch the road. Do not read,
take notes, or look up
information on phones or other
electronic devices.
.Designate a front seat
passenger to handle potential
distractions.
.Become familiar with vehicle
features before driving, such as
programming favorite radio
stations and adjusting climate
control and seat settings.
Program all trip information into
any navigation device prior to
driving.
.Wait until the vehicle is parked
to retrieve items that have fallen
to the floor.
.Stop or park the vehicle to tend
to children.
.Keep pets in an appropriate
carrier or restraint.
.Avoid stressful conversations
while driving, whether with a
passenger or on a cell phone.
{Warning
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.
Refer to the infotainment section for
more information on using that
system and the navigation system,
if equipped, including pairing and
using a cell phone.
Defensive Driving
Defensive driving means “always
expect the unexpected.” The first
step in driving defensively is to wear
the safety belt. See Safety Belts on
page 3-8.
.Assume that other road users
(pedestrians, bicyclists, and
other drivers) are going to be
careless and make mistakes.
Anticipate what they might do
and be ready.

Black plate (36,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
9-36 Driving and Operating
.A trailer is attached to the
vehicle, or a bicycle or an object
hanging out of the rear door
during the current or last drive
cycle. RPA will return to normal
operation after it is determined
the object is removed. This
could take a few drive cycles.
.A tow bar is attached to the
vehicle.
Other conditions may affect system
performance, such as vibrations
from a jackhammer or the
compression of air brakes on a very
large truck.
Rear Vision
Camera (RVC)
If available, the RVC system is
designed to help the driver when
backing up by displaying a view of
the area behind the vehicle.
{Warning
The RVC system does not display
children, pedestrians, bicyclists,
crossing traffic, animals, or any
other object located outside the
camera's field of view, below the
bumper, or under the vehicle.
Perceived distances may be
different from actual distances.
Do not back the vehicle using
only the RVC screen. Failure to
use proper care before backing
may result in injury, death,
or vehicle damage. Always check
behind and around the vehicle
before backing.
Vehicles without Navigation
System
When the vehicle is on and shifted
into R (Reverse), the video image
appears on the inside rearview
mirror. The video image disappears
after the vehicle is shifted out of
R (Reverse).
Vehicles with Navigation
System
When the vehicle is shifted into
R (Reverse), the video image
appears on the navigation screen.
After a delay, the navigation screen
displays the previous screen after
the vehicle is shifted out of
R (Reverse).
The delay that is received after
shifting out of R (Reverse) is
approximately 10 seconds. Return to
the previous screen sooner by
performing one of the following:
.Press a hard key on the
navigation system.
.Shift into P (Park).
.Reach a vehicle speed of
8 km/h (5 mph).
Symbols and Guidelines
The navigation system may have a
feature that allows for viewing
parking assist symbols and/or
guidelines on the navigation
screen while using the RVC.

Black plate (37,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
Driving and Operating 9-37
The Rear Park Assist (RPA) system
must not be disabled to use the
caution symbols. If RPA has been
disabled and the symbols have
been turned on, the Rear Parking
Assist Symbols Unavailable error
message may display. SeeParking
Assist on page 9-35.
The symbols appear near objects
detected by the RPA system. The
symbol may cover the object when
viewing the navigation screen. The
guideline overlay can help the driver
align the vehicle when backing into
a parking spot.
To turn the symbols or guidelines on
or off:
1. Shift into P (Park).
2. Press MENU to enter the configure menu options. Turn
the Multifunction knob until the
Display feature is highlighted
and press the Multifunction
knob; or press the Display
screen button. 3. Select the Rear Camera Options
screen button. The Rear Camera
Options screen displays.
4. Touch the Symbols or Guidelines screen button. The
screen button will be highlighted
when the feature is on.
RVC Location
The camera is above the license
plate.
This shows the field of view that the
camera provides.
1. View displayed by the
camera
1. View displayed by thecamera
2. Corners of the rear bumper

Black plate (1,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
Customer Information 13-1
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . 13-1
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . 13-3
Customer Assistance for Text Telephone (TTY) Users . . . . . 13-4
Online Owner Center . . . . . . . . 13-4
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 13-5
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 13-5
Scheduling Service Appointments . . . . . . . . . . . . . . 13-7
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 13-7
Collision Damage Repair . . . . 13-9
Service Publications Ordering Information . . . . . . 13-11
Radio Frequency Identification (RFID) . . . . . . . 13-12
Radio Frequency Statement . . . . . . . . . . . . . . . . . 13-12
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . 13-13
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . 13-13
Reporting Safety Defects to General Motors . . . . . . . . . . . 13-14
Vehicle Data Recording and
Privacy
Vehicle Data Recording . . . . 13-14
OnStar®. . . . . . . . . . . . . . . . . . . . 13-15
Navigation System (U.S. and Canada) . . . . . . . . . . . . . . . . . . 13-15
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Chevrolet. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE: Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.