key CHEVROLET EXPRESS 2019 Owner's Manual

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . 2
In Brief . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Keys, Doors, and Windows . . . . . 25
Seats and Restraints . . . . . . . . . . . 43
Storage . . . . . . . . . . . . . . . . . . . . . . . . . 91
Instruments and Controls . . . . . . . 93
Lighting . . . . . . . . . . . . . . . . . . . . . . . 125
Infotainment System . . . . . . . . . . 132
Climate Controls . . . . . . . . . . . . . . 159
Driving and Operating . . . . . . . . . 165
Vehicle Care . . . . . . . . . . . . . . . . . . 228
Service and Maintenance . . . . . 317
Technical Data . . . . . . . . . . . . . . . . 331
Customer Information . . . . . . . . . 335
Reporting Safety Defects . . . . . . 346
OnStar . . . . . . . . . . . . . . . . . . . . . . . . 349
Connected Services . . . . . . . . . . . 357
Index . . . . . . . . . . . . . . . . . . . . 361

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
In Brief 5
In Brief
Instrument Panel
Instrument Panel . . . . . . . . . . . . . . . . 6
Initial Drive Information
Initial Drive Information . . . . . . . . . . 8
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . . . 8
Remote Vehicle Start . . . . . . . . . . . 8
Door Locks . . . . . . . . . . . . . . . . . . . . . 9
Windows . . . . . . . . . . . . . . . . . . . . . . . . 9
Seat Adjustment . . . . . . . . . . . . . . . 10
Seat Belts . . . . . . . . . . . . . . . . . . . . . . 11
Airbag On-Off Switch . . . . . . . . . . 11
Mirror Adjustment . . . . . . . . . . . . . . 12
Steering Wheel Adjustment . . . . 12
Interior Lighting . . . . . . . . . . . . . . . . 13
Exterior Lighting . . . . . . . . . . . . . . . 14
Windshield Wiper/Washer . . . . . . 14
Climate Controls . . . . . . . . . . . . . . . 15
Transmission . . . . . . . . . . . . . . . . . . 16
Vehicle Features
Infotainment System . . . . . . . . . . . 17
Radio(s) . . . . . . . . . . . . . . . . . . . . . . . 17
Satellite Radio . . . . . . . . . . . . . . . . . 18
Portable Audio Devices . . . . . . . . 18
Bluetooth . . . . . . . . . . . . . . . . . . . . . . 19 Steering Wheel Controls . . . . . . . 19
Cruise Control . . . . . . . . . . . . . . . . . 20
Forward Collision Alert (FCA)
System . . . . . . . . . . . . . . . . . . . . . . . 20
Lane Departure
Warning (LDW) . . . . . . . . . . . . . . . 20
Side Blind Zone Alert (SBZA) . . . . . . . . . . . . . . . . . . 20
Rear Vision Camera (RVC) . . . . 21
Park Assist . . . . . . . . . . . . . . . . . . . . 21
Power Outlets . . . . . . . . . . . . . . . . . 21
Performance and Maintenance
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . 21
Tire Pressure Monitor . . . . . . . . . . 22
Fuel (Gasoline) . . . . . . . . . . . . . . . . 22
Fuel (Diesel) . . . . . . . . . . . . . . . . . . . 22
E85 or FlexFuel . . . . . . . . . . . . . . . . 23
Engine Oil Life System . . . . . . . . 23
Driving for Better Fuel Economy . . . . . . . . . . . . . . . . . . . . . 23
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . 24

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
8 In Brief
Initial Drive
Information
This section provides a brief
overview about some of the
important features that may or may
not be on your specific vehicle.
For more detailed information, refer
to each of the features which can be
found later in this owner’s manual.
Remote Keyless Entry
(RKE) System
If equipped, the Remote Keyless
Entry (RKE) transmitter is used to
remotely lock and unlock the doors
from up to 60 m (197 ft) away from
the vehicle.
RKE Transmitter with Remote
Start Shown
Q:Press to lock all doors.
Lock and unlock feedback can be
personalized. See Vehicle
Personalization 0120.
K:Press to unlock the driver door.
Press
Kagain within five seconds
to unlock all remaining doors.
j: Press to unlock only the cargo
doors.
L: Press and release to locate
the vehicle. Press
Land hold for
more than two seconds to sound the panic alarm. Press
Lagain to
cancel the panic alarm or turn the
ignition on.
See Keys 025 and Remote Keyless
Entry (RKE) System Operation 027.
Remote Vehicle Start
If equipped, the engine can be
started from outside of the vehicle.
Starting the Vehicle
1. Press and releaseQon the
RKE transmitter.
2. Immediately press and hold
/
for at least four seconds or until
the turn signal lamps flash.
Start the vehicle normally after
entering.
When the vehicle starts, the parking
lamps will turn on.
Remote start can be extended.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
In Brief 9
Canceling a Remote Start
To cancel a remote start, do one of
the following:
.Press and hold
/until the
parking lamps turn off.
. Turn on the hazard warning
flashers.
. Turn the vehicle on and then off.
See Remote Vehicle Start 029.
Door Locks
Manual Door Locks
Lock and unlock the door from the
outside using the key or the Remote
Keyless Entry (RKE) transmitter,
if equipped. From the inside, slide
the manual lever on the door up
or down.
See Door Locks 030.
Power Door Locks
If equipped, pressTto lock or
unlock the doors.
See Power Door Locks 031.
Windows
Manual Windows
Turn the hand crank on each door
to raise or lower the side door
windows.
See Manual Windows 040.
Power Windows
If equipped, power windows work
when the ignition is on, in ACC/
ACCESSORY, or when Retained
Accessory Power (RAP) is active.
See Retained Accessory Power
(RAP) 0180.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
In Brief 11
To return the seatback to the upright
position:1. Lift the lever fully without applying pressure to the
seatback, and the seatback will
return to the upright position.
2. Push and pull on the seatback to make sure it is locked.
See Reclining Seatbacks 045.
Seat Belts
Refer to the following sections for
important information on how to use
seat belts properly:
.
Seat Belts 050
. How to Wear Seat Belts Properly
051
. Lap-Shoulder Belt 053
. Lower Anchors and Tethers for
Children (LATCH System) 079
Airbag On-Off Switch
If the instrument panel has one of
the switches pictured in the
following illustrations, the vehicle
has an airbag on-off switch that you
can use to manually turn on or off
the front outboard passenger airbag.United States
Canada and Mexico
To operate the airbag on-off switch,
use the vehicle key.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
18 In Brief
FM-RDS station or MP3 song.
A choice of additional information
such as Channel, Song, Artist, and
CAT (category) can display.
Continue pressing to highlight the
desired tab, or press the softkey
under any one of the tabs and the
information about that tab displays.
For more information about these
and other radio features, see
Infotainment0132.
Storing a Favorite Station
Depending on which radio the
vehicle has, radio stations are
stored as either favorites or presets.
For vehicles with a FAV button, a
maximum of 36 stations can be
stored as favorites using the six
softkeys below the radio station
frequency tabs and by using the
radio FAV button. Press FAV to go
through up to six pages of favorites,
each having six favorite stations
available per page. Each page of
favorites can contain any
combination of AM stations, FM
stations, and XM channels. For more information on storing a
favorite station, see
Operation
0 136.
Setting the Clock
1. With the radio on, pressHand
the HR, MIN, MM, DD, and
YYYY (hour, minute, month,
day, and year) display.
2. Press the softkey under any one of the tabs to be changed.
3. Press
©SEEK or¨SEEK,s
REV or\FWD, or turnf
clockwise or counterclockwise
to increase or decrease the
time or date.
For more information on setting the
clock, see Clock098.
Satellite Radio
SiriusXM is a satellite radio service
based in the 48 contiguous United
States and 10 Canadian provinces.
SiriusXM satellite radio has a wide
variety of programming and
commercial-free music, coast to
coast, and in digital-quality sound. A fee is required to receive the
SiriusXM service.
For more information, refer to:
.
www.siriusxm.com or call
1-888-601-6296 (U.S.)
. www.siriusxm.ca or call
1-877-438-9677 (Canada)
See Satellite Radio 0139.
Portable Audio Devices
This vehicle may have an auxiliary
input on the center stack and a USB
port on the instrument panel.
External devices such as an iPod,
laptop computer, MP3 player,
or USB storage device can be
connected to the auxiliary port using
a 3.5 mm (1/8 in) input cable or the
USB port depending on the audio
system.
See "Using the Auxiliary Input Jack"
and "Using the USB Port" in
Auxiliary Devices 0146.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
Keys, Doors, and Windows 25
Keys, Doors, and
Windows
Keys and Locks
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . . 27
Remote Keyless Entry (RKE) System Operation . . . . . . . . . . . . 27
Remote Vehicle Start . . . . . . . . . . 29
Door Locks . . . . . . . . . . . . . . . . . . . . 30
Power Door Locks . . . . . . . . . . . . . 31
Cargo Door Relocking . . . . . . . . . 31
Delayed Locking . . . . . . . . . . . . . . . 32
Automatic Door Locks . . . . . . . . . 32
Lockout Protection . . . . . . . . . . . . . 32
Safety Locks . . . . . . . . . . . . . . . . . . . 32
Doors
Side Door (60/40 Swing-Out) . . . . . . . . . . . . . . . . . . . 33
Sliding Door . . . . . . . . . . . . . . . . . . . 34
Rear Doors . . . . . . . . . . . . . . . . . . . . 35
Vehicle Security
Vehicle Security . . . . . . . . . . . . . . . . 36
Vehicle Alarm System . . . . . . . . . 36
Immobilizer . . . . . . . . . . . . . . . . . . . . 37
Immobilizer Operation . . . . . . . . . 37
Exterior Mirrors
Convex Mirrors . . . . . . . . . . . . . . . . 38
Manual Mirrors . . . . . . . . . . . . . . . . . 38
Trailer-Tow Mirrors . . . . . . . . . . . . . 38
Power Mirrors . . . . . . . . . . . . . . . . . . 39
Folding Mirrors . . . . . . . . . . . . . . . . . 39
Heated Mirrors . . . . . . . . . . . . . . . . . 39
Interior Mirrors
Interior Rearview Mirrors . . . . . . . 39
Manual Rearview Mirror . . . . . . . . 39
Windows
Windows . . . . . . . . . . . . . . . . . . . . . . . 40
Manual Windows . . . . . . . . . . . . . . 40
Power Windows . . . . . . . . . . . . . . . 40
Swing-Out Windows . . . . . . . . . . . 41
Enhanced Technology Glass . . . 42
Rear Windows . . . . . . . . . . . . . . . . . 42
Sun Visors . . . . . . . . . . . . . . . . . . . . . 42
Keys and Locks
Keys
{Warning
Leaving children in a vehicle with
the ignition key is dangerous and
children or others could be
seriously injured or killed. They
could operate the power windows
or other controls or make the
vehicle move. The windows will
function with the keys in the
ignition, and children or others
could be caught in the path of a
closing window. Do not leave
children in a vehicle with the
ignition key.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
26 Keys, Doors, and Windows
{Warning
If the key is unintentionally
rotated while the vehicle is
running, the ignition could be
moved out of the RUN position.
This could be caused by heavy
items hanging from the key ring,
or by large or long items attached
to the key ring that could be
contacted by the driver or
steering wheel. If the ignition
moves out of the RUN position,
the engine will shut off, braking
and steering power assist may be(Continued)
Warning (Continued)
impacted, and airbags may not
deploy. To reduce the risk of
unintentional rotation of the
ignition key, do not change the
way the ignition key and Remote
Keyless Entry (RKE) transmitter,
if equipped, are connected to the
provided key rings.
The ignition key and key rings, and
RKE transmitter, if equipped, are
designed to work together as a
system to reduce the risk of
unintentionally moving the key out
of the RUN position. The ignition
key has a small hole to allow
attachment of the provided key ring.
It is important that any replacement
ignition keys have a small hole. See
your dealer if a replacement key is
required.
The combination and size of the
rings that came with your keys were
specifically selected for your
vehicle. The rings are connected to
the key like two links of a chain to reduce the risk of unintentionally
moving the key out of the RUN
position. Do not add any additional
items to the ring attached to the
ignition key. Attach additional items
only to the second ring, and limit
added items to a few essential keys
or small, light items no larger than
an RKE transmitter.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
Keys, Doors, and Windows 27
Interference from radio-frequency
identification (RFID) tags may
prevent the key from starting the
vehicle. Keep RFID tags away from
the key when starting the vehicle.
The key is used for the ignition and
all door locks.
The key has a bar-coded key tag
that the dealer or qualified locksmith
can use to make new keys. Store
this information in a safe place, not
in the vehicle.
See your dealer if a replacement
key or additional key is needed.If it becomes difficult to turn a key,
inspect the key blade for debris.
Periodically clean with a brush
or pick.
If locked out of the vehicle, see
Roadside Assistance Program
0
339.
With an active OnStar or connected
service plan, an OnStar Advisor
may remotely unlock the vehicle.
See OnStar Overview 0349.Remote Keyless Entry
(RKE) System
See Radio Frequency Statement
0 345.
If there is a decrease in the Remote
Keyless Entry (RKE) operating
range:
. Check the distance. The
transmitter may be too far from
the vehicle.
. Check the location. Other
vehicles or objects may be
blocking the signal. .
Check the transmitter's battery.
See “Battery Replacement” later
in this section.
. If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Remote Keyless Entry
(RKE) System Operation
If equipped, the RKE transmitter
functions work up to 60 m (197 ft)
away from the vehicle.
Other conditions can affect the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System 027.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
28 Keys, Doors, and Windows
With Remote Start, WithoutSimilar
Q:Press once to lock all doors.
If enabled through the Driver
Information Center (DIC), the
parking lamps flash once to indicate
locking has occurred.
The horn may chirp when
Qis
pressed again within five seconds.
See Vehicle Personalization 0120.
K:Press to unlock the driver door.
If
Kis pressed again within
five seconds, all remaining doors
unlock. The interior lamps come on and
stay on for 20 seconds or until the
ignition is turned on. If enabled
through the DIC, the parking lamps
flash twice to indicate unlocking has
occurred. See
Vehicle
Personalization 0120.
j:Press to unlock only the cargo
doors.
/: If equipped, pressQand then
press and hold
/for at least
four seconds or until the turn signal
lamps flash to start the engine from
outside the vehicle using the RKE
transmitter. See Remote Vehicle
Start 029. To turn on or off, see
Vehicle Personalization 0120.
L:Press and release to initiate
vehicle locator. The turn signal
lamps flash and the horn sounds
three times.
Press and hold
Lfor more than
two seconds to sound the panic
alarm. The turn signal lamps flash
and the horn sounds repeatedly for
30 seconds. The alarm turns off when the ignition is turned on or
L
is pressed again. The ignition must
be off for the panic alarm to work.
If equipped with an RKE transmitter
and OnStar, refer to
“Theft Alarm
Notification" in OnStar Security
0 351.
Programming Transmitters to
the Vehicle
Only RKE transmitters programmed
to the vehicle will work. If a
transmitter is lost or stolen, a
replacement can be purchased and
programmed through your dealer.
When the replacement transmitter is
programmed to the vehicle, all
remaining transmitters must also be
programmed. Any lost or stolen
transmitters no longer work once the
new transmitter is programmed.
Each vehicle can have up to
four transmitters programmed to it.
Battery Replacement
Replace the battery if the DIC
displays REPLACE BATTERY IN
REMOTE KEY.