tow CHEVROLET EXPRESS 2020 Get To Know Guide

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
6 Introduction
1.Air Vents 0149.
2. Driver Information Center (DIC) Buttons (Out of View). See
Driver Information Center (DIC)
099.
3. Turn Signal Lever. See Turn
and Lane-Change Signals
0 113.
Windshield Wiper/Washer 080.
4. Horn 080.
5. Hazard Warning Flashers
0113.
6. Instrument Cluster 086.
7. Shift Lever. See Automatic
Transmission 0171.
Manual Mode 0174 (If
Equipped).
8. Climate Control Systems
0144.
9. Infotainment 0117.
10. Power Outlets 083.
11. USB Port (If Equipped). See Auxiliary Devices 0131. 12. Power Outlet 110/120 Volt
Alternating Current. See Power
Outlets 083.
13. Rear Heating System 0146 (If
Equipped).
Lane Departure Warning
(LDW) 0190 (If Equipped).
Forward Collision Alert (FCA)
System 0186 (If Equipped).
14. Passenger Airbag On-Off Switch (If Equipped). See
Airbag On-Off Switch 050.
15. Traction Control/Electronic
Stability Control 0178.
16. Tow/Haul Mode Button (If Equipped). See Tow/Haul
Mode 0175.
17. Steering Wheel Controls 079
(If Equipped).
18. Steering Wheel Adjustment
079 (Out of View), (If
Equipped).
19. Parking Brake Release. See Parking Brake 0177.
20. Cruise Control 0180 (If
Equipped). Fast Idle System
0166 (If
Equipped).
21. Parking Brake 0177.
22. Data Link Connector (DLC) (Out of View). See Malfunction
Indicator Lamp (Check Engine
Light) 093.
23. Instrument Panel Illumination
Control 0114.
Dome Lamp Override. See
Dome Lamps 0114.
24. Exterior Lamp Controls 0110.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Keys, Doors, and Windows 7
Keys, Doors, and
Windows
Keys and Locks
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . . . 9
Remote Keyless Entry (RKE) System Operation . . . . . . . . . . . . . 9
Remote Vehicle Start . . . . . . . . . . 12
Door Locks . . . . . . . . . . . . . . . . . . . . 13
Power Door Locks . . . . . . . . . . . . . 14
Cargo Door Relocking . . . . . . . . . 14
Delayed Locking . . . . . . . . . . . . . . . 14
Automatic Door Locks . . . . . . . . . 14
Lockout Protection . . . . . . . . . . . . . 14
Safety Locks . . . . . . . . . . . . . . . . . . . 14
Safety Locks . . . . . . . . . . . . . . . . . . . 15
Doors
Side Door (60/40 Swing-Out) . . . . . . . . . . . . . . . . . . . 16
Sliding Door . . . . . . . . . . . . . . . . . . . 17
Rear Doors . . . . . . . . . . . . . . . . . . . . 18
Vehicle Security
Vehicle Security . . . . . . . . . . . . . . . . 19
Vehicle Alarm System . . . . . . . . . 19
Immobilizer . . . . . . . . . . . . . . . . . . . . 20 Immobilizer Operation . . . . . . . . . 20
Exterior Mirrors
Convex Mirrors . . . . . . . . . . . . . . . . 21
Manual Mirrors . . . . . . . . . . . . . . . . . 21
Trailer-Tow Mirrors . . . . . . . . . . . . . 21
Power Mirrors . . . . . . . . . . . . . . . . . . 22
Folding Mirrors . . . . . . . . . . . . . . . . . 22
Heated Mirrors . . . . . . . . . . . . . . . . . 22
Interior Mirrors
Interior Rearview Mirrors . . . . . . . 22
Manual Rearview Mirror . . . . . . . . 22
Windows
Windows . . . . . . . . . . . . . . . . . . . . . . . 23
Manual Windows . . . . . . . . . . . . . . 23
Power Windows . . . . . . . . . . . . . . . 23
Swing-Out Windows . . . . . . . . . . . 24
Enhanced Technology Glass . . . 24
Rear Windows . . . . . . . . . . . . . . . . . 25
Sun Visors . . . . . . . . . . . . . . . . . . . . . 25
Keys and Locks
Keys
{Warning
Leaving children in a vehicle with
the ignition key is dangerous and
children or others could be
seriously injured or killed. They
could operate the power windows
or other controls or make the
vehicle move. The windows will
function with the keys in the
ignition, and children or others
could be caught in the path of a
closing window. Do not leave
children in a vehicle with the
ignition key.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
16 Keys, Doors, and Windows
Side Sliding Door
For the side sliding door, move the
button up to engage the security
feature. Move the button down to
return the door locks to normal
operation.
Doors
Side Door (60/40
Swing-Out)
To open the front portion of a 60/
40 door from the outside, pull out on
the handle and open the door.
To open the front portion of a 60/
40 door from the inside, pull the
handle toward you and push the
door open.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Keys, Doors, and Windows 17
To open the rear portion of a 60/
40 door from the outside, pull the
handle on the side of the rear door
and pull the door toward you.
To close the 60/40 side doors, close
the rear door first. Then close the
front door. Check to make sure that
both doors are completely closed.
The swing-out doors have a check
strap assembly in the door frame to
keep the door from opening beyond
90 degrees.
To open the door beyond
90 degrees, close the door partially,
pull the check strap toward you and
then open the door. When the door
is closed, the check strap will
automatically re-engage.Sliding Door
To open the sliding side door from
the outside, pull the handle toward
the rear of the vehicle and slide the
door open.
To close the sliding side door from
the outside, use the handle to slide
the door toward the front of the
vehicle.
When the door is closed, it will be
flush with the side of the body.
To open the sliding side door from
the inside, pull the handle toward
the rear of the vehicle. Then, slide
the door toward the rear of the
vehicle.
To close the sliding side door from
the inside, grasp the handle and
slide the door toward the front of the
vehicle.
Make sure the door is completely
closed before driving away.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
18 Keys, Doors, and Windows
Rear Doors
{Warning
Unlocked doors can be
dangerous.. Passengers, especially
children, can easily open
the doors and fall out of a
moving vehicle. The doors
can be unlocked and
opened while the vehicle is
moving. The chance of
being thrown out of the
vehicle in a crash is
increased if the doors are
not locked. So, all
passengers should wear
seat belts properly and the
doors should be locked
whenever the vehicle is
driven.
. Young children who get into
unlocked vehicles may be
unable to get out. A child
can be overcome by
extreme heat and can suffer
(Continued)
Warning (Continued)
permanent injuries or even
death from heat stroke.
Always lock the vehicle
whenever leaving it.
. Outsiders can easily enter
through an unlocked door
when you slow down or stop
the vehicle. Locking the
doors can help prevent this
from happening.
To open the rear doors from the
outside, pull the handle toward you
to open the passenger side rear
door first.
To open the driver side rear door,
pull the latch release at the inside
edge of the door.
To close the rear doors, close the
driver side rear door first. Then
close the passenger side rear door.
Check to make sure both doors are
completely closed.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Keys, Doors, and Windows 21
3. After the engine has started,turn the ignition off and remove
the key.
4. Insert the key to be programmed and turn the
ignition on within 10 seconds of
removing the previous key.
The security message will turn
off once the key has been
programmed. It may not be
apparent that the security
message went on due to how
quickly the key is programmed.
5. Repeat Steps 1–4 if additional keys are to be programmed.
If you lose or damage a
PASS-Key III+ key, see your dealer
or a locksmith who can service
PASS-Key III+ to have a new
key made.
Do not leave the key or device that
disarms or deactivates the
theft-deterrent system in the vehicle.Exterior Mirrors
Convex Mirrors
{Warning
A convex mirror can make things,
like other vehicles, look farther
away than they really are. If you
cut too sharply into the next lane,
you could hit a vehicle that is
driving next to you. Check the
inside mirror or glance over your
shoulder before changing lanes.
If equipped, the lower portion of the
driver and passenger side mirror is
convex. A convex mirror's surface is
curved so more can be seen from
the driver seat. The convex mirror
can be adjusted manually to the
driver preferred position for better
vision.
Manual Mirrors
Adjust the mirrors by moving the
mirror up and down and left and
right. The mirrors can be manually folded
in or out.
On the lower portion of each mirror
is an auxiliary convex mirror.
A convex mirror's surface is curved
so you can see more from the driver
seat. The auxiliary convex mirrors
can be adjusted manually by
moving the mirror.
Trailer-Tow Mirrors
Vehicles with towing mirrors can be
adjusted manually for a clear view
of the objects behind you.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
22 Keys, Doors, and Windows
On the lower portion of each mirror
there is an auxiliary convex mirror
that can be adjusted manually to
provide an extended field of view.
The mirrors can be manually folded
in or out.
Power Mirrors
If equipped with power mirrors,
select each mirror by turning the
knob clockwise for the passenger
side mirror or counterclockwise for
the driver side mirror. The center
position is neutral.Adjust the mirror angle by moving
the knob in the desired direction.
The auxiliary convex mirrors can
only be adjusted manually.
Folding Mirrors
Manual Folding Mirrors
The mirrors can be folded inward
toward the vehicle to prevent
damage when going through an
automatic car wash. Push the mirror
outward to return it to the original
position.
Side Blind Zone Alert
The vehicle may have Side Blind
Zone Alert. See
Side Blind Zone
Alert (SBZA) 0188.
Heated Mirrors
For vehicles with heated mirrors:
1:Press to heat the mirrors.
An indicator light in the button lights
when the outside heated mirrors are
activated.
See “Rear Window Defogger” under
Climate Control Systems 0144.
Interior Mirrors
Interior Rearview Mirrors
Adjust the rearview mirror for a clear
view of the area behind the vehicle.
Do not spray glass cleaner directly
on the mirror. Use a soft towel
dampened with water.
Manual Rearview Mirror
Push the tab forward for daytime
use and pull it rearward for
nighttime use to avoid glare of the
headlamps from behind.
Backup Video Manual Mirror
If equipped, this manual dimming
mirror provides a camera view of
the area behind the vehicle. The
video display feature comes on
when the vehicle is shifted in
R (Reverse), and turns off when the
vehicle is shifted out of R (Reverse).

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
24 Keys, Doors, and Windows
If equipped, power windows work
when the ignition is on, in ACC/
ACCESSORY, or when Retained
Accessory Power (RAP) is active.
SeeRetained Accessory Power
(RAP) 0167.
Using the window switch, press to
open or pull to close the window.
The windows may be temporarily
disabled if they are used repeatedly
within a short time.
Express-Down
The driver window switch has an
express-down feature that allows
the window to be lowered without
holding the switch. Press fully and release the switch marked AUTO to
activate the express-down mode.
This mode can be canceled at any
time by pulling up on the switch. To
open the window part way, lightly
tap the switch until the window is at
the desired position.
Swing-Out Windows
Side Swing-Out Window
To open the side door swing-out
window, pull up on the latch at the
edge of the window. Swing the
window out and push down on the
latch to lock the window into place. To close the window, pull the latch
toward you and push down on the
latch to lock it.
Rear Swing‐Out Windows
The vehicle also has rear swing‐out
windows. The rear swing-out
windows work the same way as the
side swing‐out window, but the latch
is located at the bottom edge of the
window.
Enhanced Technology
Glass
The vehicle may be equipped with
Enhanced Technology Glass (ETG).
ETG is part of the overall occupant

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Seats and Restraints 31
3. If equipped, release the pinfrom the lock ring by pushing
down on the top of the ring and
lifting the lock tab from the ring.
4. Pull the pin handle up to disengage the pin from the
retaining clip, and then pull the
pin out.
5. Repeat this procedure for the other pins.
6. Pull the seat rearward about 5 cm (2 in), and then lift the
seat from the floor rails.
7. Remove the seat from the vehicle.8. For the second and third rowseats, stow the seat belt latch
by attaching the clip on the
seat belt latch to the trim just
inside the side door.
For the last row of seats, stow
the seat belt latch plate on the
clip at the window trim. Roll the
mini-latch into the seat belt
webbing and then hook the
seat belt latch plate on the clip.
Reinstalling the Rear Seats
{Warning
A seat that is not locked into
place properly can move around
in a collision or sudden stop.
People in the vehicle could be
injured. Be sure to lock the seat
into place properly when
installing it.
{Warning
A seat belt that is improperly
routed, not properly attached,
or twisted will not provide the
protection needed in a crash. The
person wearing the belt could be
seriously injured. After raising the
rear seatback, always check to be
sure that the seat belts are
properly routed and attached, and
are not twisted.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Seats and Restraints 37
1. Adjust the seat, if the seat isadjustable, so you can sit up
straight. To see how, see
“Seats” in the Index.
2. Pick up the latch plate and pull the belt across you. Do not let it
get twisted.
The lap-shoulder belt may lock
if you pull the belt across you
very quickly. If this happens, let
the belt go back slightly to
unlock it. Then pull the belt
across you more slowly.
If the shoulder portion of a
passenger belt is pulled out all
the way, the child restraint
locking feature may be
engaged. See Child Restraint
Systems 059. If this occurs, let
the belt go back all the way
and start again. If the locking
feature stays engaged after
letting the belt go back to
stowed position on the seat,
move the seat rearward or
recline the seat until the
shoulder belt retractor lock
releases.
3. Push the latch plate into the buckle until it clicks.
Pull up on the latch plate to
make sure it is secure. If the
belt is not long enough, see
Seat Belt Extender 042.
Position the release button on
the buckle so that the seat belt
could be quickly unbuckled if
necessary.
4. If equipped with a shoulder belt height adjuster, move it to the
height that is right for you.
See “Seat belt Height Adjuster” later in this section for
instructions on use and
important safety information.
5. To make the lap part tight, pull
up on the shoulder belt.
It may be necessary to pull
stitching on the seat belt
through the latch plate to fully
tighten the lap belt on smaller
occupants.