warning CHEVROLET EXPRESS 2020 Get To Know Guide

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
188 Driving and Operating
Tailgating Alert
The vehicle ahead indicator will
display amber if following a detected
vehicle ahead much too closely.
Selecting the Alert Timing
The Collision Alert button is on the
center stack. Press
[to set the
alert timing to far, medium, near,
or off. The first button press shows
the current control setting on the
DIC. Additional button presses will
change this setting. The chosen
setting will remain until it is changed
and will affect both the Collision
Alert and the Tailgating Alert
features. The timing of both alerts
will vary based on vehicle speed.
The faster the vehicle speed, the
farther away the alert will occur.
Consider traffic and weather
conditions when selecting the alert timing. The range of selectable alert
timings may not be appropriate for
all drivers and driving conditions.
Unnecessary Alerts
FCA may provide unnecessary
alerts to turning vehicles, vehicles in
other lanes, objects that are not
vehicles, or shadows. These alerts
are normal operation and the
vehicle does not need service.
Cleaning the System
If the FCA system does not seem to
operate properly, cleaning the
outside of the windshield area in
front of the camera sensor may
correct the issue.
Side Blind Zone
Alert (SBZA)
If equipped, the SBZA system is a
lane-changing aid that assists
drivers with avoiding crashes that
occur with moving vehicles in the
side blind zone (or spot) areas. The
SBZA warning display will light up in
the corresponding outside side
mirror and will flash if the turn signal
is on.
{Warning
SBZA does not alert the driver to
vehicles rapidly approaching
outside of the side blind zones,
pedestrians, bicyclists,
or animals. It may not provide
alerts when changing lanes under
all driving conditions. Failure to
use proper care when changing
lanes may result in injury, death,
or vehicle damage. Before
making a lane change, always
check mirrors, glance over your
shoulder, and use the turn
signals.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Driving and Operating 189
SBZA Detection Zones
The SBZA sensor covers a zone of
approximately one lane over from
both sides of the vehicle, or 3.5 m
(11 ft). The height of the zone is
approximately between 0.5 m (1.5 ft)
and 2 m (6 ft) off the ground. This
zone starts at approximately the
middle of the vehicle and goes back
8 m (26 ft).
How the System Works
The SBZA symbol lights up in the
side mirrors when the system
detects a moving vehicle in the next
lane over that is in the side blind
zone. This indicates it may beunsafe to change lanes. Before
making a lane change, check the
SBZA display, check mirrors, glance
over your shoulder, and use the turn
signals.
Left Side Mirror
DisplayRight Side Mirror Display
When the vehicle is started, both
outside mirror SBZA displays will
briefly come on to indicate the
system is operating. When the
vehicle is in a forward gear, the left
or right side mirror display will light
up if a moving vehicle is detected in
that blind zone. If the turn signal is
activated in the same direction of a
detected vehicle, this display will
flash as an extra warning not to
change lanes.
SBZA can be disabled through the
Driver Information Center (DIC). See
Driver Information Center (DIC)
0 99. If SBZA is disabled by the
driver, the SBZA mirror displays will
not light up.
When the System Does Not
Seem to Work Properly
SBZA displays may not come on
when passing a vehicle quickly, for
a stopped vehicle, or when towing a
trailer. The SBZA detection zones
that extend back from the side of
the vehicle do not move further back
when a trailer is towed. Use caution
while changing lanes when towing a
trailer. SBZA may alert to objects
attached to the vehicle, such as a
trailer, bicycle, or object extending
out to either side of the vehicle. This
is normal system operation; the
vehicle does not need service.
SBZA may not always alert the
driver to vehicles in the side blind
zone, especially in wet conditions.
The system does not need to be
serviced. The system may light up
due to guardrails, signs, trees,
shrubs, and other non-moving

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
190 Driving and Operating
objects. This is normal system
operation; the vehicle does not need
service.
SBZA may not operate when the
SBZA sensors in the left or right
corners of the rear bumper are
covered with mud, dirt, snow, ice,
or slush, or in heavy rainstorms. For
cleaning instructions, see "Washing
the Vehicle" underExterior Care
0 294. If the DIC displays the
system unavailable message after
cleaning both sides of the vehicle
toward the rear corners of the
vehicle, see your dealer.
If the SBZA displays do not light up
when vehicles are in the blind zone
and the system is clean, the system
may need service. Take the vehicle
to your dealer.
Radio Frequency Information
See Radio Frequency Statement
0 331.
Lane Departure
Warning (LDW)
If equipped, LDW may help avoid
crashes due to unintentional lane
departures. LDW uses a camera
sensor to detect the lane markings
at speeds of 56 km/h (35 mph) or
greater. It may provide an alert if the
vehicle is crossing a lane without
using a turn signal in that direction.
LDW light will not alert if the turn
signal is active in the direction of
lane departure, or if LDW detects
that you are accelerating, braking or
actively steering.
{Warning
The LDW system does not steer
the vehicle. The LDW system
may not:
. Provide enough time to
avoid a crash.
. Detect lane markings under
poor weather or visibility
conditions. This can occur if
(Continued)
Warning (Continued)
the windshield or
headlamps are blocked by
dirt, snow, or ice; if they are
not in proper condition; or if
the sun shines directly into
the camera.
. Detect road edges.
. Detect lanes on winding or
hilly roads.
If LDW only detects lane
markings on one side of the road,
it will only warn you when
departing the lane on the side
where it has detected a lane
marking. Always keep your
attention on the road and
maintain proper vehicle position
within the lane, or vehicle
damage, injury, or death could
occur. Always keep the
windshield, headlamps, and
camera sensors clean and in
good repair. Do not use LDW in
bad weather conditions.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
194 Driving and Operating
Filling the Tank
If the vehicle has a diesel engine,
see the Duramax diesel
supplement.
An arrow on the fuel gauge
indicates which side of the vehicle
the fuel door is on. SeeFuel Gauge
0 87.
{Warning
Fuel vapors and fuel fires burn
violently and can cause injury or
death.
Follow these guidelines to help
avoid injuries to you and others:
. Read and follow all the
instructions on the fuel
pump island.
. Turn off the engine when
refueling.
. Keep sparks, flames, and
smoking materials away
from fuel.
(Continued)
Warning (Continued)
.Do not leave the fuel pump
unattended.
. Avoid using electronic
devices while refueling.
. Do not re-enter the vehicle
while pumping fuel.
. Keep children away from
the fuel pump and never let
children pump fuel.
. Before touching the fill
nozzle, touch a metallic
object to discharge static
electricity from your body.
. Fuel can spray out if the fuel
cap is opened too quickly.
This spray can happen if the
tank is nearly full, and is
more likely in hot weather.
Open the fuel cap slowly
and wait for any hiss noise
to stop, then unscrew the
cap all the way.
Turn the fuel cap counterclockwise
to remove. When refueling, hang the
fuel cap from the hook on the fuel
door. Fully insert and latch the fill
nozzle, begin fueling.
{Warning
Overfilling the fuel tank by more
than three clicks of a standard fill
nozzle may cause:
. Vehicle performance issues,
including engine stalling and
damage to the fuel system.
. Fuel spills.
(Continued)

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Driving and Operating 195
Warning (Continued)
.Under certain conditions,
fuel fires.
Be careful not to spill fuel. Wait
five seconds after you have finished
pumping before removing the fill
nozzle. Clean fuel from painted
surfaces as soon as possible. See
Exterior Care 0294. Reinstall the
cap by turning it clockwise until it
clicks. Push the fuel door closed.
{Warning
If a fire starts while you are
refueling, do not remove the fill
nozzle. Shut off the flow of fuel by
shutting off the pump or by
notifying the station attendant.
Leave the area immediately.
Caution
If a new fuel cap is needed, get
the right type of cap from your
dealer. The wrong type of fuel cap
may not fit properly, may turn on
the malfunction indicator lamp,
and could damage the fuel
system and emissions system.
See Malfunction Indicator Lamp
(Check Engine Light) 093.
Filling a Portable Fuel
Container
{Warning
Never fill a portable fuel container
while it is in the vehicle. Static
electricity discharge from the
container can ignite the fuel
vapor. You or others could be
badly burned and the vehicle
could be damaged. To help avoid
injury to you and others:
(Continued)
Warning (Continued)
.Dispense fuel only into
approved containers.
. Do not fill a container while
it is inside a vehicle, in a
vehicle's trunk, in a pickup
bed, or on any surface other
than the ground.
. Bring the fill nozzle in
contact with the inside of
the fill opening before
operating the nozzle.
Maintain contact until filling
is complete.
. Keep sparks, flames, and
smoking materials away
from fuel.
. Do not use electronic
devices while pumping fuel.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
196 Driving and Operating
Trailer Towing
General Towing
Information
Only use towing equipment that has
been designed for the vehicle.
Contact your dealer or trailering
dealer for assistance with preparing
the vehicle to tow a trailer. Read the
entire section before towing a trailer.
To tow a disabled vehicle, see
Towing the Vehicle0291. To tow
the vehicle behind another vehicle
such as a motor home, see
Recreational Vehicle Towing 0292.
Driving Characteristics
and Towing Tips
{Warning
You can lose control when towing
a trailer if the correct equipment is
not used or the vehicle is not
driven properly. For example,
if the trailer is too heavy or the
(Continued)
Warning (Continued)
trailer brakes are inadequate for
the load, the vehicle may not stop
as expected. You and others
could be seriously injured. The
vehicle may also be damaged,
and the repairs would not be
covered by the vehicle warranty.
Pull a trailer only if all the steps in
this section have been followed.
Ask your dealer for advice and
information about towing a trailer
with the vehicle.
Driving with a Trailer
Trailering is different than just
driving the vehicle by itself.
Trailering means changes in
handling, acceleration, braking,
durability, and fuel economy.
Successful, safe trailering takes
correct equipment, and it has to be
used properly.
The following information has many
time-tested, important trailering tips
and safety rules. Many of these are important for your safety and that of
your passengers. Read this section
carefully before pulling a trailer.
When towing a trailer:
.
Become familiar with and follow
all state and local laws that
apply to trailer towing. These
requirements vary from state to
state.
. State laws may require the use
of extended side view mirrors.
Even if not required, you should
install extended side view
mirrors if your visibility is limited
or restricted while towing.
. Do not tow a trailer during the
first 800 km (500 mi) of vehicle
use to prevent damage to the
engine, axle, or other parts.
. It is recommended to perform
the first oil change before heavy
towing.
. During the first 800 km (500 mi)
of trailer towing, do not drive
over 80 km/h (50 mph) and do
not make starts at full throttle.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Driving and Operating 197
.Vehicles can tow in D (Drive).
Tow/Haul Mode is recommended
for heavier trailers. See Tow/
Haul Mode 0175. If the
transmission downshifts too
often, a lower gear may be
selected using Manual Mode.
See Manual Mode 0174.
If equipped, the following driver
assistance features should be
turned off when towing a trailer:
. Adaptive Cruise Control (ACC)
. Super Cruise Control
. Lane Keep Assist (LKA)
. Park Assist
. Automatic Parking Assist (APA)
. Reverse Automatic
Braking (RAB)
If equipped, the following driver
assistance features should be
turned to alert or off when towing a
trailer:
. Automatic Emergency
Braking (AEB)
. Intelligent Brake Assist (IBA)
. Front Pedestrian Braking (FPB) If equipped with Lane Change Alert
(LCA), the LCA detection zones that
extend back from the side of the
vehicle do not move further back
when a trailer is towed. Use caution
while changing lanes when towing a
trailer.
If equipped with Rear Cross Traffic
Alert (RCTA), use caution while
backing up when towing a trailer, as
the RCTA detection zones that
extend out from the back of the
vehicle do not move further back
when a trailer is towed.
{Warning
To prevent serious injury or death
from carbon monoxide (CO),
when towing a trailer:
. Do not drive with the
liftgate, trunk/hatch,
or rear-most window open.
. Fully open the air outlets on
or under the instrument
panel.
(Continued)
Warning (Continued)
.Adjust the climate control
system to a setting that
brings in only outside air.
See “Climate Control
Systems” in the Index.
For more information about
carbon monoxide, see Engine
Exhaust 0170.
Towing a trailer requires experience.
The combination of the vehicle and
trailer is longer and not as
responsive as the vehicle itself. Get
used to the handling and braking of
the combination by driving on a
level road surface before driving on
public roads.
The trailer structure, the tires, and
the brakes must be all be rated to
carry the intended cargo.
Inadequate trailer equipment can
cause the combination to operate in
an unexpected or unsafe manner.
Before driving, inspect all trailer
hitch parts and attachments, safety
chains, electrical connectors, lamps,

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Driving and Operating 199
The vehicle can tow in D (Drive).
Shift the transmission to a lower
gear if the transmission shifts too
often under heavy loads and/or hilly
conditions.
When towing at higher altitudes,
engine coolant will boil at a lower
temperature than at lower altitudes.
If the engine is turned off
immediately after towing at high
altitude on steep uphill grades, the
vehicle could show signs similar to
engine overheating. To avoid this,
let the engine run, preferably on
level ground, with the transmission
in P (Park) for a few minutes before
turning the engine off. If the
overheat warning comes on, see
Engine Overheating0235.
Parking on Hills
{Warning
To prevent serious injury or death,
always park your vehicle and
trailer on a level surface when
possible. When parking your vehicle and your
trailer on a hill:
1. Press the brake pedal, but do not shift into P (Park) yet. Turn
the wheels into the curb if
facing downhill or into traffic if
facing uphill.
2. Have someone place chocks under the trailer wheels.
3. When the wheel chocks are in place, gradually release the
brake pedal to allow the chocks
to absorb the load of the trailer.
4. Reapply the brake pedal. Then apply the parking brake and
shift into P (Park).
5. Release the brake pedal.
Leaving After Parking on a Hill
1. Apply and hold the brake pedal.
.Start the engine.
. Shift into a gear.
. Release the parking brake.
2. Let up on the brake pedal. 3. Drive slowly until the trailer is
clear of the chocks.
4. Stop and have someone pick up and store the chocks
Launching and Retrieving
a Boat
Backing the Trailer into the Water
{Warning
.Have all passengers get out
of the vehicle before
backing onto the sloped part
of the ramp. Lower the
driver and passenger side
windows before backing
onto the ramp. This will
provide a means of escape
in the unlikely event the
vehicle slides into the water.
. If the boat launch surface is
slippery, have the driver
remain in the vehicle with
the brake pedal applied
while the boat is being
launched. The boat launch
(Continued)

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
200 Driving and Operating
Warning (Continued)
can be especially slippery at
low tide when part of the
ramp was previously
submerged at high tide. Do
not back onto the ramp to
launch the boat if you are
not sure the vehicle can
maintain traction.
. Do not move the vehicle if
someone is in the path of
the trailer. Some parts of the
trailer might be underwater
and not visible to people
who are assisting in
launching the boat.
Disconnect the wiring to the trailer
before backing the trailer into the
water to prevent damage to the
electrical circuits on the trailer.
Reconnect the wiring to the trailer
after removing the trailer from the
water. If the trailer has electric
brakes that can function when the
trailer is submerged, it might help to leave the electrical trailer connector
attached to maintain trailer brake
functionality while on the boat ramp.
To back the trailer into the water:
1. Slowly back down the boat ramp until the boat is floating,
but no further than necessary.
2. Press and hold the brake pedal, but do not shift into
P (Park) yet.
3. Have someone place chocks under the front wheels of the
vehicle.
4. Gradually release the brake pedal to allow the chocks to
absorb the load of the trailer.
5. Reapply the brake pedal. Then apply the parking brake and
shift into P (Park).
6. Release the brake pedal.
Pulling the Trailer from the Water
To pull the trailer from the water: 1. Press and hold the brake pedal. 2. Start the engine and shift into
a gear.
3. Release the parking brake.
4. Let up on the brake pedal.
5. Drive slowly until the tires are clear of the chocks.
6. Stop and have someone pick up and store the chocks.
7. Slowly pull the trailer from the water.
Caution
If the vehicle tires begin to spin
and the vehicle begins to slide
toward the water, remove your
foot from the accelerator pedal
and apply the brake pedal. Seek
help to have the vehicle towed up
the ramp.
Maintenance when Trailer
Towing
The vehicle needs service more
often when used to tow trailers. See
Maintenance Schedule 0305. It is

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Driving and Operating 201
especially important to check the
automatic transmission fluid, engine
oil, axle lubricant, belts, cooling
system, and brake system before
and during each trip.
Check periodically that all nuts and
bolts on the trailer hitch are tight.
Engine Cooling when Trailer
Towing
The cooling system may temporarily
overheat during severe operating
conditions. SeeEngine Overheating
0 235.
Trailer Towing
If equipped with a diesel engine,
see the Duramax diesel
supplement.
Caution
Towing a trailer improperly can
damage the vehicle and result in
costly repairs not covered by the
vehicle warranty. To tow a trailer
correctly, follow the directions in
(Continued)
Caution (Continued)
this section and see your dealer
for important information about
towing a trailer with the vehicle.
Trailering is different than just
driving the vehicle by itself.
Trailering means changes in
handling, acceleration, braking,
durability, and fuel economy.
Successful, safe trailering takes
correct equipment, and it has to be
used properly.
The following information has many
time-tested, important trailering tips
and safety rules. Many of these are
important for your safety and that of
your passengers. Read this section
carefully before pulling a trailer.
Trailer Weight
{Warning
Never exceed the towing capacity
for your vehicle. Safe trailering requires monitoring
the weight, speed, altitude, road
grades, outside temperature,
dimensions of the front of the trailer,
and how frequently the vehicle is
used to tow a trailer.
Trailering Weight Ratings
When towing a trailer, the combined
weight of the vehicle, vehicle
contents, trailer, and trailer contents
must be below all of the maximum
weight ratings for the vehicle,
including:
.
GCWR: Gross Combined Weight
Rating
. GVWR: Gross Vehicle Weight
Rating
. Maximum Trailer Weight Rating
. GAWR-RR: Gross Axle Weight
Rating-Rear
. Maximum Trailer Tongue Weight
Rating
See “Weight-Distributing Hitch
Adjustment” underTowing
Equipment 0208 to determine if
equalizer bars are required to obtain
the maximum trailer weight rating.