door lock CHEVROLET EXPRESS 2020 Get To Know Guide

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
20 Keys, Doors, and Windows
2. PressQon the RKE
transmitter.
3. Close the door and wait for a few seconds.
4. Reach in through the open window, unlock the door with
the manual door lock, and
open the door.
This should set off the alarm.
If the alarm does not sound
when it should but the lamps
flash, check to see if the horn
works. The horn fuse may be
blown. To replace the fuse, see
Fuses and Circuit Breakers
0249.
Immobilizer
See Radio Frequency Statement
0 331.
Immobilizer Operation
This vehicle is equipped with the
PASS-Key®III+ (Personalized
Automotive Security System) theft-deterrent system. PASS-Key III
+ is a passive theft deterrent
system.
The system is automatically armed
when the key is removed from the
ignition.
You do not have to manually arm or
disarm the system.
The security light will come on if
there is a problem with arming or
disarming the theft-deterrent
system.
If the engine does not start and the
security light comes on, the key may
have a damaged transponder. Turn
the ignition off and try again.
If the engine still does not start, and
the key appears to be undamaged,
try another ignition key. If the engine
still does not start with the other key,
the vehicle needs service. If the
vehicle does start, the first key may
be faulty. See your dealer or a
locksmith who can service the
PASS-Key III+ to have a new
key made.
It is possible for the PASS-Key III+
decoder to learn the transponder
value of a new or replacement key.
Up to eight keys may be
programmed for the vehicle. This
procedure is for learning additional
keys only. If all the currently
programmed keys are lost or do not
operate, you must see your dealer
or a locksmith who can service
PASS-Key III+ to have keys made
and programmed to the system.
See your dealer or a locksmith who
can service PASS-Key III+ to get a
new key blank that is cut exactly as
the ignition key that operates the
system.
To program the new key:
1. Verify the new key has
1
stamped on it.
2. Insert the original, already programmed key into the
ignition lock cylinder and start
the engine. If the engine will
not start, see your dealer for
service.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Keys, Doors, and Windows 21
3. After the engine has started,turn the ignition off and remove
the key.
4. Insert the key to be programmed and turn the
ignition on within 10 seconds of
removing the previous key.
The security message will turn
off once the key has been
programmed. It may not be
apparent that the security
message went on due to how
quickly the key is programmed.
5. Repeat Steps 1–4 if additional keys are to be programmed.
If you lose or damage a
PASS-Key III+ key, see your dealer
or a locksmith who can service
PASS-Key III+ to have a new
key made.
Do not leave the key or device that
disarms or deactivates the
theft-deterrent system in the vehicle.Exterior Mirrors
Convex Mirrors
{Warning
A convex mirror can make things,
like other vehicles, look farther
away than they really are. If you
cut too sharply into the next lane,
you could hit a vehicle that is
driving next to you. Check the
inside mirror or glance over your
shoulder before changing lanes.
If equipped, the lower portion of the
driver and passenger side mirror is
convex. A convex mirror's surface is
curved so more can be seen from
the driver seat. The convex mirror
can be adjusted manually to the
driver preferred position for better
vision.
Manual Mirrors
Adjust the mirrors by moving the
mirror up and down and left and
right. The mirrors can be manually folded
in or out.
On the lower portion of each mirror
is an auxiliary convex mirror.
A convex mirror's surface is curved
so you can see more from the driver
seat. The auxiliary convex mirrors
can be adjusted manually by
moving the mirror.
Trailer-Tow Mirrors
Vehicles with towing mirrors can be
adjusted manually for a clear view
of the objects behind you.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
22 Keys, Doors, and Windows
On the lower portion of each mirror
there is an auxiliary convex mirror
that can be adjusted manually to
provide an extended field of view.
The mirrors can be manually folded
in or out.
Power Mirrors
If equipped with power mirrors,
select each mirror by turning the
knob clockwise for the passenger
side mirror or counterclockwise for
the driver side mirror. The center
position is neutral.Adjust the mirror angle by moving
the knob in the desired direction.
The auxiliary convex mirrors can
only be adjusted manually.
Folding Mirrors
Manual Folding Mirrors
The mirrors can be folded inward
toward the vehicle to prevent
damage when going through an
automatic car wash. Push the mirror
outward to return it to the original
position.
Side Blind Zone Alert
The vehicle may have Side Blind
Zone Alert. See
Side Blind Zone
Alert (SBZA) 0188.
Heated Mirrors
For vehicles with heated mirrors:
1:Press to heat the mirrors.
An indicator light in the button lights
when the outside heated mirrors are
activated.
See “Rear Window Defogger” under
Climate Control Systems 0144.
Interior Mirrors
Interior Rearview Mirrors
Adjust the rearview mirror for a clear
view of the area behind the vehicle.
Do not spray glass cleaner directly
on the mirror. Use a soft towel
dampened with water.
Manual Rearview Mirror
Push the tab forward for daytime
use and pull it rearward for
nighttime use to avoid glare of the
headlamps from behind.
Backup Video Manual Mirror
If equipped, this manual dimming
mirror provides a camera view of
the area behind the vehicle. The
video display feature comes on
when the vehicle is shifted in
R (Reverse), and turns off when the
vehicle is shifted out of R (Reverse).

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
24 Keys, Doors, and Windows
If equipped, power windows work
when the ignition is on, in ACC/
ACCESSORY, or when Retained
Accessory Power (RAP) is active.
SeeRetained Accessory Power
(RAP) 0167.
Using the window switch, press to
open or pull to close the window.
The windows may be temporarily
disabled if they are used repeatedly
within a short time.
Express-Down
The driver window switch has an
express-down feature that allows
the window to be lowered without
holding the switch. Press fully and release the switch marked AUTO to
activate the express-down mode.
This mode can be canceled at any
time by pulling up on the switch. To
open the window part way, lightly
tap the switch until the window is at
the desired position.
Swing-Out Windows
Side Swing-Out Window
To open the side door swing-out
window, pull up on the latch at the
edge of the window. Swing the
window out and push down on the
latch to lock the window into place. To close the window, pull the latch
toward you and push down on the
latch to lock it.
Rear Swing‐Out Windows
The vehicle also has rear swing‐out
windows. The rear swing-out
windows work the same way as the
side swing‐out window, but the latch
is located at the bottom edge of the
window.
Enhanced Technology
Glass
The vehicle may be equipped with
Enhanced Technology Glass (ETG).
ETG is part of the overall occupant

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Keys, Doors, and Windows 25
protection system on cargo vans
with five seating positions and
passenger vans. ETG may help
keep passengers sitting next to
these fixed windows from being
ejected through the glass in some,
but not all crashes. Even with this
glass, seat belts must still be worn
at all times.
Use only ETG glass approved for
the vehicle for replacement when
damaged. Cargo vans with five
seating positions and passenger
vans will have ETG glass in the
rear-most side windows and
laminated glass in the forward
window of the sliding door,
if equipped. Long wheelbase cargo
vans that do not have five seating
positions may also have ETG in the
rear-most side windows.Rear Windows
Rear Side Door Windows
(Cargo Van Only)
{Warning
The vehicle may have a partition
behind the front seats or vertical
metal panels on the inside of the
rear side door windows. These
are part of the occupant
protection system. Do not
remove them.
Sun Visors
To block out glare, swing down the
sun visors. You can also swing them
to the side.
Visor Vanity Mirror
The vehicle may have visor vanity
mirrors, with or without lamps. Lift
the mirror cover to turn the lamps
on, if equipped.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Seats and Restraints 31
3. If equipped, release the pinfrom the lock ring by pushing
down on the top of the ring and
lifting the lock tab from the ring.
4. Pull the pin handle up to disengage the pin from the
retaining clip, and then pull the
pin out.
5. Repeat this procedure for the other pins.
6. Pull the seat rearward about 5 cm (2 in), and then lift the
seat from the floor rails.
7. Remove the seat from the vehicle.8. For the second and third rowseats, stow the seat belt latch
by attaching the clip on the
seat belt latch to the trim just
inside the side door.
For the last row of seats, stow
the seat belt latch plate on the
clip at the window trim. Roll the
mini-latch into the seat belt
webbing and then hook the
seat belt latch plate on the clip.
Reinstalling the Rear Seats
{Warning
A seat that is not locked into
place properly can move around
in a collision or sudden stop.
People in the vehicle could be
injured. Be sure to lock the seat
into place properly when
installing it.
{Warning
A seat belt that is improperly
routed, not properly attached,
or twisted will not provide the
protection needed in a crash. The
person wearing the belt could be
seriously injured. After raising the
rear seatback, always check to be
sure that the seat belts are
properly routed and attached, and
are not twisted.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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38 Seats and Restraints
To unlatch the belt, push the button
on the buckle. The belt should
return to its stowed position. Slide
the latch plate up the seat belt
webbing when the seat belt is not in
use. The latch plate should rest on
the stitching on the seat belt, near
the guide loop on the side wall.
Always stow the seat belt slowly.
If the seat belt webbing returns
quickly to the stowed position, the
retractor may lock and cannot be
pulled out. If this happens, pull the
seat belt straight out firmly to unlock
the webbing, and then release it.
If the webbing is still locked in the
retractor, see your dealer.Before a door is closed, be sure the
seat belt is out of the way. If a door
is slammed against a seat belt,
damage can occur to both the seat
belt and the vehicle.
Seat Belt Height Adjuster
The vehicle has a seat belt height
adjuster for the driver and front
outboard passenger positions.
Adjust the height so the shoulder
portion of the belt is on the shoulder
and not falling off of it. The belt
should be close to, but not
contacting, the neck. Improper
shoulder belt height adjustment
could reduce the effectiveness of
the seat belt in a crash. See
How to
Wear Seat Belts Properly 034.
Squeeze both sides of the release
button and pull outward. Then move
the height adjuster up or down to
the desired position and release the
button.
After the adjuster is set to the
desired position, try to move it up or
down without squeezing the release
button to make sure it has locked
into position.
Seat Belt Pretensioners
If the vehicle has seat-mounted side
impact airbags and roof-rail airbags,
it also has seat belt pretensioners
for the front outboard occupants.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Seats and Restraints 47
Driver Side Shown, PassengerSide Similar
If the vehicle has a single seating
row and it has roof-rail airbags for
the driver and front outboard
passenger, the roof-rail airbags are
in the ceiling above the side
windows.Driver Side Shown, Passenger Side Similar
If the vehicle has two seating rows,
roof-rail airbags for the driver, front
outboard passenger, and second
row outboard passengers are in the
ceiling above the side windows.
If the vehicle has three or more
seating rows, roof-rail airbags for
the driver, front outboard passenger,
and second and third row outboard
passengers are in the ceiling above
the side windows.
{Warning
If something is between an
occupant and an airbag, the
airbag might not inflate properly
or it might force the object into
that person causing severe injury
or even death. The path of an
inflating airbag must be kept
clear. Do not put anything
between an occupant and an
airbag, and do not attach or put
anything on the steering wheel
hub or on or near any other
airbag covering.
Do not use seat accessories that
block the inflation path of a
seat-mounted side impact airbag.
Never secure anything to the roof
of a vehicle with roof-rail airbags
by routing a rope or tie‐down
through any door or window
opening. If you do, the path of an
inflating roof-rail airbag will be
blocked.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Seats and Restraints 49
How Does an Airbag
Restrain?
In moderate to severe frontal or
near frontal collisions, even belted
occupants can contact the steering
wheel or the instrument panel. In
moderate to severe side collisions,
even belted occupants can contact
the inside of the vehicle.
Airbags supplement the protection
provided by seat belts by
distributing the force of the impact
more evenly over the
occupant's body.
Rollover capable roof-rail airbags
are designed to help contain the
head and chest of occupants in the
outboard seating positions in the
first, second, and third rows,
if equipped. The rollover capable
roof-rail airbags are designed to
help reduce the risk of full or partial
ejection in rollover events, although
no system can prevent all such
ejections.
But airbags would not help in many
types of collisions, primarily
because the occupant's motion isnot toward those airbags. See
When Should an Airbag Inflate?
0
48.
Airbags should never be regarded
as anything more than a supplement
to seat belts.
What Will You See after
an Airbag Inflates?
After frontal and seat-mounted side
impact airbags (if equipped) inflate,
they quickly deflate, so quickly that
some people may not even realize
the airbags inflated. Roof-rail
airbags (if equipped) may still be at
least partially inflated for some time
after they inflate. Some components
of the airbag module may be hot for
several minutes. For location of the
airbags, see Where Are the
Airbags? 046.
The parts of the airbag that come
into contact with you may be warm,
but not too hot to touch. There may
be some smoke and dust coming
from the vents in the deflated
airbags. Airbag inflation does not
prevent the driver from seeing out of the windshield or being able to steer
the vehicle, nor does it prevent
people from leaving the vehicle.
{Warning
When an airbag inflates, there
may be dust in the air. This dust
could cause breathing problems
for people with a history of
asthma or other breathing trouble.
To avoid this, everyone in the
vehicle should get out as soon as
it is safe to do so. If you have
breathing problems but cannot
get out of the vehicle after an
airbag inflates, then get fresh air
by opening a window or a door.
If you experience breathing
problems following an airbag
deployment, you should seek
medical attention.
The vehicle has a feature that may
automatically unlock the doors
(if equipped with power door locks),
turn on the interior lamps and
hazard warning flashers, and shut
off the fuel system after the airbags

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
50 Seats and Restraints
inflate. The feature may also
activate, without airbag inflation,
after an event that exceeds a
predetermined threshold. After
turning the ignition off and then on
again, the fuel system will return to
normal operation; the doors can be
locked, the interior lamps can be
turned off, and the hazard warning
flashers can be turned off using the
controls for those features. If any of
these systems are damaged in the
crash they may not operate as
normal.
{Warning
A crash severe enough to inflate
the airbags may have also
damaged important functions in
the vehicle, such as the fuel
system, brake and steering
systems, etc. Even if the vehicle
appears to be drivable after a
moderate crash, there may be
concealed damage that could
make it difficult to safely operate
the vehicle.(Continued)
Warning (Continued)
Use caution if you should attempt
to restart the engine after a crash
has occurred.
In many crashes severe enough to
inflate the airbag, windshields are
broken by vehicle deformation.
Additional windshield breakage may
also occur from the front outboard
passenger airbag.
. Airbags are designed to inflate
only once. After an airbag
inflates, you will need some new
parts for the airbag system.
If you do not get them, the
airbag system will not be there
to help protect you in another
crash. A new system will include
airbag modules and possibly
other parts. The service manual
for the vehicle covers the need
to replace other parts. .
The vehicle has a crash sensing
and diagnostic module which
records information after a
crash. See Vehicle Data
Recording and Privacy 0333
and
Event Data Recorders 0333.
. Let only qualified technicians
work on the airbag systems.
Improper service can mean that
an airbag system will not work
properly. See your dealer for
service.
Airbag On-Off Switch
If the instrument panel has one of
the switches pictured in the
following illustrations, the vehicle
has an airbag on-off switch that you
can use to manually turn on or off
the front outboard passenger airbag.
No other airbag is affected by the
airbag on-off switch.