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Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
196 Driving and Operating
Trailer Towing
General Towing
Information
Only use towing equipment that has
been designed for the vehicle.
Contact your dealer or trailering
dealer for assistance with preparing
the vehicle to tow a trailer. Read the
entire section before towing a trailer.
To tow a disabled vehicle, see
Towing the Vehicle0291. To tow
the vehicle behind another vehicle
such as a motor home, see
Recreational Vehicle Towing 0292.
Driving Characteristics
and Towing Tips
{Warning
You can lose control when towing
a trailer if the correct equipment is
not used or the vehicle is not
driven properly. For example,
if the trailer is too heavy or the
(Continued)
Warning (Continued)
trailer brakes are inadequate for
the load, the vehicle may not stop
as expected. You and others
could be seriously injured. The
vehicle may also be damaged,
and the repairs would not be
covered by the vehicle warranty.
Pull a trailer only if all the steps in
this section have been followed.
Ask your dealer for advice and
information about towing a trailer
with the vehicle.
Driving with a Trailer
Trailering is different than just
driving the vehicle by itself.
Trailering means changes in
handling, acceleration, braking,
durability, and fuel economy.
Successful, safe trailering takes
correct equipment, and it has to be
used properly.
The following information has many
time-tested, important trailering tips
and safety rules. Many of these are important for your safety and that of
your passengers. Read this section
carefully before pulling a trailer.
When towing a trailer:
.
Become familiar with and follow
all state and local laws that
apply to trailer towing. These
requirements vary from state to
state.
. State laws may require the use
of extended side view mirrors.
Even if not required, you should
install extended side view
mirrors if your visibility is limited
or restricted while towing.
. Do not tow a trailer during the
first 800 km (500 mi) of vehicle
use to prevent damage to the
engine, axle, or other parts.
. It is recommended to perform
the first oil change before heavy
towing.
. During the first 800 km (500 mi)
of trailer towing, do not drive
over 80 km/h (50 mph) and do
not make starts at full throttle.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Driving and Operating 199
The vehicle can tow in D (Drive).
Shift the transmission to a lower
gear if the transmission shifts too
often under heavy loads and/or hilly
conditions.
When towing at higher altitudes,
engine coolant will boil at a lower
temperature than at lower altitudes.
If the engine is turned off
immediately after towing at high
altitude on steep uphill grades, the
vehicle could show signs similar to
engine overheating. To avoid this,
let the engine run, preferably on
level ground, with the transmission
in P (Park) for a few minutes before
turning the engine off. If the
overheat warning comes on, see
Engine Overheating0235.
Parking on Hills
{Warning
To prevent serious injury or death,
always park your vehicle and
trailer on a level surface when
possible. When parking your vehicle and your
trailer on a hill:
1. Press the brake pedal, but do not shift into P (Park) yet. Turn
the wheels into the curb if
facing downhill or into traffic if
facing uphill.
2. Have someone place chocks under the trailer wheels.
3. When the wheel chocks are in place, gradually release the
brake pedal to allow the chocks
to absorb the load of the trailer.
4. Reapply the brake pedal. Then apply the parking brake and
shift into P (Park).
5. Release the brake pedal.
Leaving After Parking on a Hill
1. Apply and hold the brake pedal.
.Start the engine.
. Shift into a gear.
. Release the parking brake.
2. Let up on the brake pedal. 3. Drive slowly until the trailer is
clear of the chocks.
4. Stop and have someone pick up and store the chocks
Launching and Retrieving
a Boat
Backing the Trailer into the Water
{Warning
.Have all passengers get out
of the vehicle before
backing onto the sloped part
of the ramp. Lower the
driver and passenger side
windows before backing
onto the ramp. This will
provide a means of escape
in the unlikely event the
vehicle slides into the water.
. If the boat launch surface is
slippery, have the driver
remain in the vehicle with
the brake pedal applied
while the boat is being
launched. The boat launch
(Continued)

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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200 Driving and Operating
Warning (Continued)
can be especially slippery at
low tide when part of the
ramp was previously
submerged at high tide. Do
not back onto the ramp to
launch the boat if you are
not sure the vehicle can
maintain traction.
. Do not move the vehicle if
someone is in the path of
the trailer. Some parts of the
trailer might be underwater
and not visible to people
who are assisting in
launching the boat.
Disconnect the wiring to the trailer
before backing the trailer into the
water to prevent damage to the
electrical circuits on the trailer.
Reconnect the wiring to the trailer
after removing the trailer from the
water. If the trailer has electric
brakes that can function when the
trailer is submerged, it might help to leave the electrical trailer connector
attached to maintain trailer brake
functionality while on the boat ramp.
To back the trailer into the water:
1. Slowly back down the boat ramp until the boat is floating,
but no further than necessary.
2. Press and hold the brake pedal, but do not shift into
P (Park) yet.
3. Have someone place chocks under the front wheels of the
vehicle.
4. Gradually release the brake pedal to allow the chocks to
absorb the load of the trailer.
5. Reapply the brake pedal. Then apply the parking brake and
shift into P (Park).
6. Release the brake pedal.
Pulling the Trailer from the Water
To pull the trailer from the water: 1. Press and hold the brake pedal. 2. Start the engine and shift into
a gear.
3. Release the parking brake.
4. Let up on the brake pedal.
5. Drive slowly until the tires are clear of the chocks.
6. Stop and have someone pick up and store the chocks.
7. Slowly pull the trailer from the water.
Caution
If the vehicle tires begin to spin
and the vehicle begins to slide
toward the water, remove your
foot from the accelerator pedal
and apply the brake pedal. Seek
help to have the vehicle towed up
the ramp.
Maintenance when Trailer
Towing
The vehicle needs service more
often when used to tow trailers. See
Maintenance Schedule 0305. It is

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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214 Vehicle Care
Vehicle Care
General Information
General Information . . . . . . . . . . 215
California Proposition65 Warning . . . . . . . . . . . . . . . . . 215
California Perchlorate Materials Requirements . . . . . 216
Accessories and Modifications . . . . . . . . . . . . . . . . 216
Vehicle Checks
Doing Your OwnService Work . . . . . . . . . . . . . . . 216
Hood . . . . . . . . . . . . . . . . . . . . . . . . . 217
Engine Compartment Overview . . . . . . . . . . . . . . . . . . . . 218
Engine Oil . . . . . . . . . . . . . . . . . . . . 222
Engine Oil Life System . . . . . . . 224
Automatic Transmission Fluid (6-Speed Transmission) . . . . . 225
Automatic Transmission Fluid (8-Speed Transmission) . . . . . 228
Engine Air Cleaner/Filter . . . . . . 229
Cooling System . . . . . . . . . . . . . . 230
Engine Overheating . . . . . . . . . . 235
Engine Fan . . . . . . . . . . . . . . . . . . . 236
Power Steering Fluid . . . . . . . . . 237
Washer Fluid . . . . . . . . . . . . . . . . . 237 Brakes . . . . . . . . . . . . . . . . . . . . . . . 238
Brake Fluid . . . . . . . . . . . . . . . . . . . 239
Battery - North America . . . . . . 240
Rear Axle . . . . . . . . . . . . . . . . . . . . 241
Noise Control System . . . . . . . . 241
Starter Switch Check . . . . . . . . . 242
Automatic Transmission Shift
Lock Control Function
Check . . . . . . . . . . . . . . . . . . . . . . . 243
Ignition Transmission Lock Check . . . . . . . . . . . . . . . . . . . . . . . 243
Park Brake and P (Park) Mechanism Check . . . . . . . . . . 243
Wiper Blade Replacement . . . . 244
Windshield Replacement . . . . . 244
Headlamp Aiming
Front Headlamp Aiming . . . . . . 245
Bulb Replacement
Bulb Replacement . . . . . . . . . . . . 245
Halogen Bulbs . . . . . . . . . . . . . . . . 245
Front Turn Signal, Sidemarker, and Parking Lamps . . . . . . . . . 245
Taillamps . . . . . . . . . . . . . . . . . . . . . 246
Center High-Mounted Stoplamp (CHMSL) . . . . . . . . . 247
License Plate Lamp . . . . . . . . . . 247
Electrical System
Electrical System Overload . . . 248 Fuses and Circuit Breakers . . . 249
Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 249
Floor Console Fuse Block . . . . 253
Wheels and Tires
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 255
All-Season Tires . . . . . . . . . . . . . . 256
Winter Tires . . . . . . . . . . . . . . . . . . 256
Tire Sidewall Labeling . . . . . . . . 257
Tire Designations . . . . . . . . . . . . . 259
Tire Terminology and Definitions . . . . . . . . . . . . . . . . . . 260
Tire Pressure . . . . . . . . . . . . . . . . . 263
Tire Pressure Monitor System . . . . . . . . . . . . . . . . . . . . . . 264
Tire Pressure Monitor
Operation . . . . . . . . . . . . . . . . . . . 265
Tire Inspection . . . . . . . . . . . . . . . . 268
Tire Rotation . . . . . . . . . . . . . . . . . 268
Dual Tire Rotation . . . . . . . . . . . . 270
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 270
Buying New Tires . . . . . . . . . . . . . 271
Different Size Tires and Wheels . . . . . . . . . . . . . . . . . . . . . . 272
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . . . 273
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . . . 274
Wheel Replacement . . . . . . . . . . 275

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
234 Vehicle Care
How to Add Coolant to the
Radiator
{Warning
Steam and scalding liquids from a
hot cooling system are under
pressure. Turning the pressure
cap, even a little, can cause them
to come out at high speed and
you could be burned. Never turn
the cap when the cooling system,
including the pressure cap, is hot.
Wait for the cooling system and
pressure cap to cool.
If coolant is needed, add the proper
mixture directly to the radiator, but
be sure the cooling system is cool
before this is done.
1. Remove the radiator pressure cap when the cooling system,
including the radiator pressure
cap and upper radiator hose, is
no longer hot. Turn the
pressure cap slowly
counterclockwise until it first
stops. Do not press down while
turning the pressure cap.
If a hiss is heard, wait for that
to stop. A hiss means there is
still some pressure left.
2. Keep turning the pressure cap, but now push down as you turn
it. Remove the pressure cap.
3. Fill the radiator with the proper mixture, up to the base of the
filler neck. See Recommended
Fluids and Lubricants 0313 for
more information about the
proper coolant mixture.
4. Remove the coolant recovery tank cap and fill to the COLD
FILL mark.
5. Reinstall the cap back on the coolant recovery tank, but
leave the radiator pressure
cap off.
6. Start the engine and let it run until the upper radiator hose
can be felt getting hot. Watch
out for the engine cooling fan.
7. By this time, the coolant level inside the radiator filler neck
may be lower. If the level is
lower, add more of the proper

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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236 Vehicle Care
If No Steam is Coming from
the Engine Compartment
If an engine overheat warning is
displayed but no steam can be seen
or heard, the problem may not be
too serious. Sometimes the engine
can get a little too hot when the
vehicle:
.Climbs a long hill on a hot day.
. Stops after high-speed driving.
. Idles for long periods in traffic.
. Tows a trailer. See “Driving on
Grades” underTrailer Towing
0 201.
If the overheat warning is displayed
with no sign of steam: 1. Turn the air conditioning off.
2. Turn the heater on to the highest temperature and to the
highest fan speed. Open the
windows as necessary.
3. When it is safe to do so, pull off the road, shift to P (Park) or
N (Neutral) and let the
engine idle. If the engine coolant temperature
gauge is no longer in the overheat
zone or an overheat warning no
longer displays, the vehicle can be
driven. Continue to drive the vehicle
slowly for about 10 minutes. Keep a
safe vehicle distance from the
vehicle in front. If the warning does
not come back on, continue to drive
normally and have the cooling
system checked for proper fill and
function.
If the warning continues, pull over,
stop, and park the vehicle
right away.
If there is still no sign of steam,
push down the accelerator until the
engine speed is about twice as fast
as normal idle speed for at least
three minutes while parked. If the
warning is still on, turn off the
engine until it cools down.
If the decision is made not to lift the
hood, get service help right away.
Engine Fan
The vehicle has a clutched engine
cooling fan. When the clutch is
engaged, the fan spins faster to
provide more air to cool the engine.
In most everyday driving conditions,
the fan is spinning slower and the
clutch is not fully engaged. This
improves fuel economy and reduces
fan noise. Under heavy vehicle
loading, trailer towing, and/or high
outside temperatures, the fan speed
increases as the clutch more fully
engages, so an increase in fan
noise may be heard. This is normal
and should not be mistaken as the
transmission slipping or making
extra shifts. It is merely the cooling
system functioning properly. The fan
will slow down when additional
cooling is not required and the
clutch partially disengages.
This fan noise may be heard when
starting the engine. It will go away
as the fan clutch partially
disengages.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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248 Vehicle Care
2. License Plate BulbAssembly
3. Screws
To replace one of these bulbs:
1. Remove the screws (3) that secure the license plate bulb
assembly (2).
2. Turn the bulb socket (1) counterclockwise and pull the
bulb straight out of the socket.
3. Install the new bulb.
4. Reverse Steps 1 and 2 to reinstall the license plate bulb
assembly.
Electrical System
Electrical System
Overload
The vehicle has fuses and circuit
breakers to protect against an
electrical system overload.
When the current electrical load is
too heavy, the circuit breaker opens
and closes, protecting the circuit
until the current load returns to
normal or the problem is fixed. This
greatly reduces the chance of circuit
overload and fire caused by
electrical problems.
Fuses and circuit breakers protect
power devices in the vehicle.
Replace a bad fuse with a new one
of the identical size and rating.
If there is a problem on the road and
a fuse needs to be replaced, the
same amperage fuse can be
borrowed. Choose some feature of
the vehicle that is not needed to use
and replace it as soon as possible.
Headlamp Wiring
An electrical overload may cause
the lamps to go on and off, or in
some cases to remain off. Have the
headlamp wiring checked right away
if the lamps go on and off or
remain off.
Windshield Wipers
If the wiper motor overheats due to
heavy snow or ice, the windshield
wipers will stop until the motor cools
and will then restart.
Although the circuit is protected
from electrical overload, overload
due to heavy snow or ice may
cause wiper linkage damage.
Always clear ice and heavy snow
from the windshield before using the
windshield wipers.
If the overload is caused by an
electrical problem and not snow or
ice, be sure to get it fixed.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Vehicle Care 251
FusesUsage
19 Engine control module battery
20 Left stop/turn cutaway lamp
21 Left stop/turn trailer lamp
22 Right stop/turn cutaway lamp
23 –
24 Fuel pump
25 Auxiliary power outlet
26 Body control module 3
27 Special equipment option
28 Airbag
29 Steering wheel sensor
30 Engine control module/Ignition Fuses
Usage
31 Transmission control module
Ignition
32 Transmission control module 1
battery
33 Rear parking aid module
34 –
35 –
36 Fuel system control module battery
41 Transmission control module 2,
battery signal
42 Trailer wiring
43 –
44 Starter solenoid
45 Engine control module, powertrain
signal 2
46 DC-AC inverter
47 – Fuses
Usage
51 Left high-beam headlamp
52 Right high-beam headlamp
53 Left low-beam headlamp
54 Right low-beam headlamp
55 Wipers
56 Canister vent solenoid
58 Body control module 2
59 Body control module 1
61 Engine oil solenoid
62 O2 sensor 2
63 –
64 Mass airflow/ Canister vent
65 Ignition coils/ injectors - odd

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Vehicle Care 265
causes the tire to overheat and can
lead to tire failure. Under-inflation
also reduces fuel efficiency and tire
tread life, and may affect the
vehicle's handling and stopping
ability.
Please note that the TPMS is not a
substitute for proper tire
maintenance, and it is the driver's
responsibility to maintain correct tire
pressure, even if under-inflation has
not reached the level to trigger
illumination of the TPMS low tire
pressure telltale.
Your vehicle has also been
equipped with a TPMS malfunction
indicator to indicate when the
system is not operating properly.
The TPMS malfunction indicator is
combined with the low tire pressure
telltale. When the system detects a
malfunction, the telltale will flash for
approximately one minute and then
remain continuously illuminated.
This sequence will continue upon
subsequent vehicle start-ups as
long as the malfunction exists.When the malfunction indicator is
illuminated, the system may not be
able to detect or signal low tire
pressure as intended. TPMS
malfunctions may occur for a variety
of reasons, including the installation
of replacement or alternate tires or
wheels on the vehicle that prevent
the TPMS from functioning properly.
Always check the TPMS malfunction
telltale after replacing one or more
tires or wheels on your vehicle to
ensure that the replacement or
alternate tires and wheels allow the
TPMS to continue to function
properly.
See
Tire Pressure Monitor
Operation 0265.
See Radio Frequency Statement
0 331.
Tire Pressure Monitor
Operation
This vehicle may have a Tire
Pressure Monitor System (TPMS).
The TPMS is designed to warn the
driver when a low tire pressure
condition exists. TPMS sensors are mounted onto each tire and wheel
assembly, excluding the spare tire
and wheel assembly. The TPMS
sensors monitor the air pressure in
the tires and transmit the tire
pressure readings to a receiver
located in the vehicle.
When a low tire pressure condition
is detected, the TPMS illuminates
the low tire pressure warning light
located on the instrument cluster.
If the warning light comes on, stop
as soon as possible and inflate the
tires to the recommended pressure
shown on the Tire and Loading
Information label. See
Vehicle Load
Limits 0158.
A message to check the pressure in
a specific tire displays in the Driver
Information Center (DIC). The low
tire pressure warning light and the
DIC warning message come on at

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Vehicle Care 267
.One or more TPMS sensors are
missing or damaged. The
malfunction light and the DIC
message should go off when the
TPMS sensors are installed and
the sensor matching process is
performed successfully. See
your dealer for service.
. Replacement tires or wheels do
not match the original equipment
tires or wheels. Tires and wheels
other than those recommended
could prevent the TPMS from
functioning properly. See Buying
New Tires 0271.
. Operating electronic devices or
being near facilities using radio
wave frequencies similar to the
TPMS could cause the TPMS
sensors to malfunction.
If the TPMS is not functioning
properly, it cannot detect or signal a
low tire pressure condition. See
your dealer for service if the TPMS
malfunction light and DIC message
come on and stay on.TPMS Sensor Matching
Process
Each TPMS sensor has a unique
identification code. The identification
code needs to be matched to a new
tire/wheel position after rotating the
vehicle’s tires or replacing one or
more of the TPMS sensors. Also,
the TPMS sensor matching process
should be performed after replacing
a spare tire with a road tire
containing the TPMS sensor. The
malfunction light and the DIC
message should go off at the next
ignition cycle. The sensors are
matched to the tire/wheel positions,
using a TPMS relearn tool, in the
following order: driver side front tire,
passenger side front tire, passenger
side rear tire, and driver side rear.
See your dealer for service or to
purchase a relearn tool. A TPMS
relearn tool can also be purchased.
See Tire Pressure Monitor Sensor
Activation Tool at
www.gmtoolsandequipment.com or
call 1-800-GM TOOLS
(1-800-468-6657). There are two minutes to match the
first tire/wheel position, and
five minutes overall to match all four
tire/wheel positions. If it takes
longer, the matching process stops
and must be restarted.
The TPMS sensor matching
process is:
1. Set the parking brake.
2. Turn the ignition on without starting the vehicle. See
Ignition Positions 0163.
3. Press the Remote Keyless Entry (RKE) transmitter's
Q
andKbuttons at the same
time for approximately
five seconds. The horn sounds
twice to signal the receiver is in
relearn mode and TIRE
LEARNING ACTIVE message
displays on the DIC screen.
If the vehicle does not have
RKE, press the Driver
Information Center (DIC)
vehicle information button until
the PRESS VTO RELEARN
TIRE POSITIONS message
displays. The horn sounds