flat tire CHEVROLET EXPRESS 2020 Get To Know Guide

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
312 Service and Maintenance
of leaking, blown seals,
or damage, and can advise
when service is needed.
Tires
Tires need to be properly inflated,
rotated, and balanced. Maintaining
the tires can save money and fuel,
and can reduce the risk of tire
failure.
. Signs that the tires need to be
replaced include three or more
visible treadwear indicators; cord
or fabric showing through the
rubber; cracks or cuts in the
tread or sidewall; or a bulge or
split in the tire.
. Trained dealer technicians can
inspect and recommend the right
tires. Your dealer can also
provide tire/wheel balancing
services to ensure smooth
vehicle operation at all speeds.
Your dealer sells and services
name brand tires. Vehicle Care
To help keep the vehicle looking like
new, vehicle care products are
available from your dealer. For
information on how to clean and
protect the vehicle’s interior and
exterior, see
Interior Care 0299 and
Exterior Care 0294.
Wheel Alignment
Wheel alignment is critical for
ensuring that the tires deliver
optimal wear and performance.
. Signs that the alignment may
need to be adjusted include
pulling, improper vehicle
handling, or unusual tire wear.
. Your dealer has the required
equipment to ensure proper
wheel alignment.
Windshield
For safety, appearance, and the
best viewing, keep the windshield
clean and clear.
. Signs of damage include
scratches, cracks, and chips. .
Trained dealer technicians can
inspect the windshield and
recommend proper replacement
if needed.
Wiper Blades
Wiper blades need to be cleaned
and kept in good condition to
provide a clear view.
. Signs of wear include streaking,
skipping across the windshield,
and worn or split rubber.
. Trained dealer technicians can
check the wiper blades and
replace them when needed.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
326 Customer Information
.Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 500 miles.
Services Not Included in
Roadside Assistance
.
Impound towing caused by
violation of any laws
. Legal fines
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 liters. If available,
diesel fuel delivery may be restricted. Propane and other
fuels are not provided through
this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 km from where your trip was
started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Once authorization has been
received, the Roadside
Assistance advisor will help to
make arrangements and explain
how to receive payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original receipt
to Roadside Assistance.
Mechanical failures may be
covered, however any cost for

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
336 OnStar
Or
.Give OnStar Turn-by-Turn
Navigation voice commands.
. Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of
the vehicle's key operating
systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available 24/
7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert. .
Get assistance in severe
weather or other crisis situations
and find evacuation routes.
OnStar Services
Emergency
Emergency Services require an
active safety and security plan. With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
344 Index
IndexA
Accessories andModifications . . . . . . . . . . . . . . . . . . 216
Accessory Power . . . . . . . . . . . . . . . 167
Add-On Electrical Equipment . . . 213
Additional Information OnStar . . . . . . . . . . . . . . . . . . . . . . . 337
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . 310
Air Cleaner/Filter, Engine . . . . . . . 229
Air Conditioning . . . . . . . . . . . 144, 146
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 149
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 54
How Does an Airbag
Restrain? . . . . . . . . . . . . . . . . . . . . . 49
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 48
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . . . 49
When Should an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 48
Where Are the Airbags? . . . . . . . . 46
Airbags
Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . 54
Light On-Off . . . . . . . . . . . . . . . . . . . . 91
On-Off Light . . . . . . . . . . . . . . . . . . . . 91 Airbags (cont'd)
On-Off Switch . . . . . . . . . . . . . . . . . . 50
Readiness Light . . . . . . . . . . . . . . . . 90
Servicing Airbag-Equipped
Vehicles . . . . . . . . . . . . . . . . . . . . . . . 53
System Check . . . . . . . . . . . . . . . . . . 43
Alarm
Vehicle Security . . . . . . . . . . . . . . . . 19
Alert Side Blind Zone (SBZA) . . . . . . 188
All-Season Tires . . . . . . . . . . . . . . . . 256
AM-FM Radio . . . . . . . . . . . . . . . . . . . 123
Antenna Multi-band . . . . . . . . . . . . . . . . . . . . 126
Antilock Brake System (ABS) . . . 176 Warning Light . . . . . . . . . . . . . . . . . . . 95
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . 294
Interior . . . . . . . . . . . . . . . . . . . . . . . . 299
Ashtrays . . . . . . . . . . . . . . . . . . . . . . . . . 85
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . . 325
Audio Theft-Deterrent Feature . . . . . . . .118
Audio Players CD . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Automatic Door Locks . . . . . . . . . . . . . . . . . . . . . 14

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Index 347
Driving (cont'd)Loss of Control . . . . . . . . . . . . . . . 154
Off-Road Recovery . . . . . . . . . . . 154
Vehicle Load Limits . . . . . . . . . . . 158
Wet Roads . . . . . . . . . . . . . . . . . . . 155
Winter . . . . . . . . . . . . . . . . . . . . . . . . 156
Dual Tire
Rotation . . . . . . . . . . . . . . . . . . . . . . 270
E
E85 or FlexFuel . . . . . . . . . . . . . . . . 193
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 213
Electrical System Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 249
Floor Console Fuse Block . . . . 253
Fuses and Circuit Breakers . . . 249
Overload . . . . . . . . . . . . . . . . . . . . . 248
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . 336
Engine
Air Cleaner/Filter . . . . . . . . . . . . . 229
Check Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . . . 93
Compartment Overview . . . . . . . 218
Coolant Heater . . . . . . . . . . . . . . . 167
Coolant Temperature Gauge . . . . 89 Engine (cont'd)
Cooling System . . . . . . . . . . . . . . . 230
Drive Belt Routing . . . . . . . . . . . . 320
Exhaust . . . . . . . . . . . . . . . . . . . . . . 170
Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . 236
Oil Life System . . . . . . . . . . . . . . . 224
Oil Pressure Gauge . . . . . . . . . . . . 88
Oil Pressure Light . . . . . . . . . . . . . . 97
Overheating . . . . . . . . . . . . . . . . . . 235
Power Messages . . . . . . . . . . . . . 104
Running While Parked . . . . . . . . 171
Starting . . . . . . . . . . . . . . . . . . . . . . . 165
Enhanced Technology Glass . . . . 24
Entry Lighting . . . . . . . . . . . . . . . . . . . 115
Entry/Exit Lighting . . . . . . . . . . . . . . 115
Equipment, Towing . . . . . . . . . . . . . 208
Event Data Recorders . . . . . . . . . . 333
Exit Lighting . . . . . . . . . . . . . . . . . . . . 115
Extender, Seat Belt . . . . . . . . . . . . . . 42
Exterior Lamp Controls . . . . . . . . . 110
Exterior Lamps Off Reminder . . . 111
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . . . 116
F
FanEngine . . . . . . . . . . . . . . . . . . . . . . . . 236
Fast Idle System . . . . . . . . . . . . . . . . 166 Filter,
Engine Air Cleaner . . . . . . . . . . . 229
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 111
Flashers, Hazard Warning . . . . . . 113
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 276 Changing . . . . . . . . . . . . . . . . . . . . . 278
FlexFuel
E85 . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 302
Fluid Automatic
Transmission . . . . . . . . . . . 225, 228
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 239
Power Steering . . . . . . . . . . . . . . . 237
Washer . . . . . . . . . . . . . . . . . . . . . . . 237
Folding Mirrors . . . . . . . . . . . . . . . . . . 22
Forward Collision Alert
(FCA) System . . . . . . . . . . . . . . . . . 186
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . 331
Front Seats
Adjustment . . . . . . . . . . . . . . . . . . . . . 27
Front Storage . . . . . . . . . . . . . . . . . . . . 76
Front Turn Signal Bulb Replacement . . . . . . . . . . . . 245
Fuel Additives . . . . . . . . . . . . . . . . . . . . . 192
Economy, Driving for Better . . . 151

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Index 353
Tires (cont'd)If a Tire Goes Flat . . . . . . . . . . . . 276
Inspection . . . . . . . . . . . . . . . . . . . . 268
Pressure . . . . . . . . . . . . . . . . . . . . . . 263
Pressure Light . . . . . . . . . . . . . . . . . . 97
Pressure Monitor Operation . . 265
Pressure Monitor System . . . . . 264
Rotation . . . . . . . . . . . . . . . . . . . . . . 268
Sidewall Labeling . . . . . . . . . . . . . 257
Terminology and Definitions . . 260
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . . . 273
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . . . 274
Wheel Replacement . . . . . . . . . . 275
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 270
Winter . . . . . . . . . . . . . . . . . . . . . . . . 256
Top Tier Fuel . . . . . . . . . . . . . . . . . . . 191
Tow/Haul Mode . . . . . . . . . . . . . . . . . 175
Tow/Haul Mode Light . . . . . . . . . . . . 96
Towing Driving Characteristics . . . . . . . . 196
Equipment . . . . . . . . . . . . . . . . . . . . 208
General Information . . . . . . . . . . 196
Recreational Vehicle . . . . . . . . . . 292
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 201
Trailer Sway Control (TSC) . . . .211 Towing (cont'd)
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 291
Traction Control System(TCS)/StabiliTrak Light . . . . . . . . 97
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . . 178
Trailer Sway Control (TSC) . . . . . . . . . . .211
Tow Mirrors . . . . . . . . . . . . . . . . . . . . . 21
Towing . . . . . . . . . . . . . . . . . . . . . . . . 201
Transmission
Automatic . . . . . . . . . . . . . . . . . . . . . 171
Fluid, Automatic . . . . . . . . . 225, 228
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . . . 327
Trip Odometer . . . . . . . . . . . . . . . . . . . 87
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 113
U
Uniform Tire Quality Grading . . . 273
Using This Manual . . . . . . . . . . . . . . . . 2
V
VehicleAlarm System . . . . . . . . . . . . . . . . . . 19
Canadian Owners . . . . . . . . . . . . . . . 2
Control . . . . . . . . . . . . . . . . . . . . . . . 153 Vehicle (cont'd)
Identification Number (VIN) . . . 317
Load Limits . . . . . . . . . . . . . . . . . . . 158
Messages . . . . . . . . . . . . . . . . . . . . 104
Personalization . . . . . . . . . . . . . . . 105
Remote Start . . . . . . . . . . . . . . . . . . . 12
Security . . . . . . . . . . . . . . . . . . . . . . . . 19
Speed Messages . . . . . . . . . . . . . 104
Towing . . . . . . . . . . . . . . . . . . . . . . . . 291
Vehicle Ahead Indicator . . . . . . . . . 96
Vehicle Care Tire Pressure . . . . . . . . . . . . . . . . . 263
Vehicle Data Recording and Privacy . . . . . . . . . . . . . . . . . . . . . . . . 333
Ventilation, Air . . . . . . . . . . . . . . . . . . 149
Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Voltmeter Gauge . . . . . . . . . . . . . . . . 90
W
Warning Brake System Light . . . . . . . . . . . . . 94
Caution and Danger . . . . . . . . . . . . . 2
Lane Departure (LDW) . . . . . . . 190
Warning Lights, Gauges, and Indicators . . . . . . . . . . . . . . . . . . . . . . 85
Warnings
Hazard Flashers . . . . . . . . . . . . . . .113
Washer Fluid . . . . . . . . . . . . . . . . . . . 237