audio CHEVROLET EXPRESS 2020 Get To Know Guide

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Instruments and Controls 79
Controls
Steering Wheel
Adjustment
For vehicles with a tilt steering
wheel, the lever is located on the
left side of the steering column.
To adjust the steering wheel:1. Pull the lever to move the steering wheel up or down into
a comfortable position.
2. Release the lever to lock the steering wheel in place. Do not adjust the steering wheel
while driving.
Steering Wheel Controls
If equipped, some audio controls
can be adjusted at the steering
wheel.
w:
Press to go to the next favorite
radio station, track on a CD,
or folder on an iPod or USB device.
c/x: Press to go to the
previous favorite radio station, track
on a CD, or folder on an iPod or
USB device. Also press to reject an
incoming call or end a current call. Radio
To select preset or favorite radio
stations:
Press and release
worc/xto
go to the next or previous radio
station stored as a preset or
favorite.
CD
To select tracks on a CD:
Press and release
worc/xto
go to the next or previous track.
Selecting Tracks on an iPod or
USB Device
1. Press and hold
worc/x
while listening to a song until
the contents of the current
folder appear on the
infotainment display.
2. Press and release
worc/
xto scroll up or down the list,
then press and hold
w,
or press
¨to play the
highlighted track.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Infotainment System 117
Infotainment
System
Introduction
Infotainment . . . . . . . . . . . . . . . . . . 117
Theft-Deterrent Feature . . . . . . . 118
Overview (AM-FM Radio) . . . . . 118
Overview (Radio withCD/MP3) . . . . . . . . . . . . . . . . . . . . 120
Operation . . . . . . . . . . . . . . . . . . . . . 121
Radio
AM-FM Radio . . . . . . . . . . . . . . . . 123
Satellite Radio . . . . . . . . . . . . . . . . 124
Radio Reception . . . . . . . . . . . . . . 125
Multi-Band Antenna . . . . . . . . . . 126
Audio Players
Avoiding Untrusted Media Devices . . . . . . . . . . . . . . . . . . . . . 126
CD Player . . . . . . . . . . . . . . . . . . . . 126
Auxiliary Devices . . . . . . . . . . . . . 131
OnStar System
OnStar System . . . . . . . . . . . . . . . 136
Phone
Bluetooth . . . . . . . . . . . . . . . . . . . . . 136
Introduction
Infotainment
Base radio information is included in
this manual. See the infotainment
manual for information on other
available infotainment systems.
Read the following pages to
become familiar with the features.
{Warning
Taking your eyes off the road for
too long or too often while using
any infotainment feature can
cause a crash. You or others
could be injured or killed. Do not
give extended attention to
infotainment tasks while driving.
Limit your glances at the vehicle
displays and focus your attention
on driving. Use voice commands
whenever possible.
The infotainment system has built-in
features intended to help avoid
distraction by disabling some functions when driving. These
functions may gray out when they
are unavailable. Many infotainment
features are also available through
the instrument cluster and steering
wheel controls.
Before driving:
.
Become familiar with the
operation, center stack controls,
and infotainment display
controls.
. Set up the audio by presetting
favorite stations, setting the
tone, and adjusting the
speakers.
. Set up phone numbers in
advance so they can be called
easily by pressing a single
control or by using a single voice
command if equipped with
Bluetooth phone capability.
See Defensive Driving 0152.
To play the infotainment system with
the ignition off, see Retained
Accessory Power (RAP) 0167.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
118 Infotainment System
Active Noise Cancellation (ANC)
If equipped, ANC reduces engine
noise in the vehicle’s interior. ANC
requires the factory-installed audio
system, radio, speakers, amplifier (if
equipped), induction system, and
exhaust system to work properly.
Deactivation is required by your
dealer if related aftermarket
equipment is installed.
Theft-Deterrent Feature
The theft-deterrent feature works by
learning a portion of the Vehicle
Identification Number (VIN) to the
infotainment system. The
infotainment system does not
operate if it is stolen or moved to a
different vehicle.
Overview (AM-FM Radio)
1.4
.Press to show information
on the current station or
track.
2. FAV .Press to scroll through the
favorite pages. 3. MENU
.Press to set the number of
favorite pages.
. Press to select the Speed
Compensation Volume
setting.
. Press to turn Auto Page
Text Information on or off.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Infotainment System 119
4. Buttons 1 - 6.Press to save and select
favorite stations.
5. EQ .Press to adjust the
equalizer.
6.
f
. Press to set the bass,
midrange, treble, fade, and
balance.
. Turn to manually select
radio stations.
7. CAT .Press to display a list of
SXM categories,
if equipped.
8. Auxiliary Input Jack (If Equipped)
.Use to connect external
audio devices.
9. SRCE .Press to scroll through
auxiliary devices, AM, FM,
or SXM if equipped. 10.
\FWD
. Press and hold to fast
forward through a track.
11.
sREV
. Press and hold to go
backward fast through a
track.
12.
P
. Press to turn the
infotainment system on
or off.
. Turn to adjust the volume.
13.
¨SEEK
. Seeks or scans to the next
station.
14.
©SEEK
. Seeks or scans to the
previous station.
15.
H
. Press to set the clock
and date.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
120 Infotainment System
Overview (Radio with CD/MP3)
1.4
.Press to show information
on the current station or
track.
2. FAV .Press to scroll through the
favorite pages. 3. MENU
.Press to set the number of
favorite pages.
. Press to select the Speed
Compensation Volume
setting.
. Press to turn Auto Page
Text Information on or off. 4. Buttons 1 - 6
.Saves and selects favorite
stations.
5. EQ .Press to adjust the
equalizer.
6.
f
. Press to set the bass,
midrange, treble, fade, and
balance.
. Turn to manually select
radio stations.
7. CAT .Press to display a list of
SXM categories,
if equipped.
8.
ZEJECT
. Press to eject the
loaded CD.
9. Auxiliary Input Jack (If Equipped)
.Use to connect external
audio devices.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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122 Infotainment System
Setting the Tone (Bass/Treble)
To adjust the bass or treble:1. Press the
fknob until Bass or
Treble displays.
2. To adjust the setting, do one of the following:
.Turn the
fknob.
. Press
¨SEEK, or©SEEK.
EQ : Press this button to choose
bass and treble equalization
settings designed for different types
of music. Selecting MANUAL,
or changing bass or treble, returns
the EQ to the manual bass and
treble settings.
Unique EQ settings can be saved
for each source.
Adjusting the Speakers
(Balance/Fade)
BAL/FADE : To adjust the balance
or fade:
1. Press the
fknob until the
speaker control tabs display. 2. Highlight the desired speaker
control tab by doing one of the
following:
.Press the
fknob.
. Press the softkey under the
desired tab.
3. Adjust the setting by doing one of the following:
.Turn the
fknob clockwise
or counterclockwise.
. Press
¨SEEK or©SEEK.
. Press
\FWD orsREV.
To quickly adjust all speaker and
tone controls to the middle position,
press the
fknob for more than
two seconds.
If the Rear Seat Audio (RSA) is
turned on, the radio disables FADE
and mutes the rear speakers.
Radio Messages
Calibration Error : The audio
system has been calibrated for the
vehicle from the factory.
If Calibration Error displays, it
means that the radio has not been configured properly for the vehicle
and it must be returned to your
dealer for service.
VIN or NO VIN :
One of these
messages will display when the
TheftLock system has locked up the
radio. Take the vehicle to your
dealer for service.
If any error occurs repeatedly or if
an error cannot be corrected,
contact your dealer.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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126 Infotainment System
FM Stereo
FM stereo gives the best sound, but
FM signals reach only about 16 to
65 km (10 to 40 mi). Tall buildings or
hills can interfere with FM signals,
causing the sound to fade in
and out.
Cellular Phone Usage
Cellular phone usage may cause
interference with the radio. This
interference may occur when
making or receiving phone calls,
charging the phone's battery,
or simply having the phone on. This
interference causes an increased
level of static while listening to the
radio. If static is received while
listening to the radio, unplug the
cellular phone and turn it off.
Multi-Band Antenna
The multi-band antenna is on the
roof of the vehicle. The antenna is
used for the Navigation System,
OnStar and the SiriusXM Satellite
Radio Service System if the vehicle
has these features. Tall buildings,
hills, trees, heavy foliage, tunnels,bridges, and garages will affect
reception. Keep the antenna clear of
obstructions for clear reception.
Make sure there is sufficient
clearance when entering garages or
parking structures.
Audio Players
Avoiding Untrusted Media
Devices
When using media devices such as
CDs, DVDs, Blu-ray Discs, SD
cards, USB devices, and mobile
devices, consider the source.
Untrusted media devices could
contain files that affect system
operation or performance. Avoid use
if the content or origin cannot be
trusted.
CD Player
Care of the CD Player
Do not add any label to a CD.
It could get caught in the CD player.
If a CD is recorded on a personal
computer and a description label is
needed, try labeling the top of the
recorded CD with a marking pen.
The use of CD lens cleaners is not
advised, due to the risk of
contaminating the lens of the CD
optics with lubricants internal to the
CD player mechanism.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Infotainment System 127
Caution
If a label is added to a CD, more
than one CD is inserted into the
slot at a time, or an attempt is
made to play scratched or
damaged CDs, the CD player
could be damaged. While using
the CD player, use only CDs in
good condition without any label,
load one CD at a time, and keep
the CD player and the loading slot
free of foreign materials, liquids,
and debris.
If an error displays, see “CD Player
Messages” later in this section.
Care of CDs
If playing a CD-R, the sound quality
can be reduced due to CD-R or
CD-RW quality, the method of
recording, the quality of the music
that has been recorded, and the
way the CD-R or CD-RW has been
handled. Handle them carefully.
Store CD-Rs or CD-RWs in their
original cases or other protective cases and away from direct sunlight
and dust. The CD player scans the
bottom surface of the disc. If the
surface of a CD is damaged, such
as cracked, broken, or scratched,
the CD does not play properly or not
at all. Do not touch the bottom side
of a CD while handling it; this could
damage the surface. Pick up CDs
by the outer edges or the edge of
the hole and the outer edge.
If the surface of a CD is soiled,
clean it with a soft, lint-free cloth or
dampen a clean, soft cloth in a mild,
neutral detergent solution mixed
with water. Make sure the wiping
process starts from the center to
the edge.
Inserting a CD
Insert a CD partway into the slot,
label side up. The player pulls it in
and the CD should begin playing.
Ejecting a CD
ZEJECT :
Press and release to
eject the disc. Remove the CD
when Remove Disc displays. If the disc is not removed, after several
seconds the disc is automatically
pulled back into the player.
Playing a CD
If the ignition or radio is turned off
with a CD in the player, it stays in
the player. When the ignition or
radio is turned on, the CD starts
playing where it stopped, if it was
the last selected audio source.
When a CD is inserted, the CD
symbol displays on the left side of
the radio display. As each new track
starts to play, the track number
displays.
The CD player can play the smaller
8 cm (3 in) single CDs with an
adapter ring. Full-size CDs and the
smaller CDs are loaded in the same
manner.
CD/AUX :
Press to cycle between
CD or Auxiliary when listening to the
radio. The CD icon and a message
showing the disc and/or track
number will display when a CD is in
the player. Press again and the
system automatically searches for

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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128 Infotainment System
an auxiliary input device; see
Auxiliary Devices0131. If a
portable audio player is not
connected, “No Input Device Found”
displays.
4: Press to display additional text
information related to the current
song. If information is available, the
song title information displays on
the top line of the display and artist
information displays on the bottom
line. When information is not
available, NO INFO displays.
f: Turn to select tracks on the CD
that is currently playing.
©SEEK : Press to go to the start of
the current track if more than
10 seconds on the CD have played.
Press to go to the previous track if
less than 10 seconds on the CD
have played.
Press and hold, or press multiple
times, to continue moving backward
through the tracks on the CD.
¨SEEK : Press to go to the next
track. Press and hold, or press multiple
times, to continue moving forward
through the tracks on the CD.
sREV :
Press and hold to reverse
playback quickly within a track.
\FWD : Press and hold to
advance playback quickly within a
track.
RDM : For Radios with CD/MP3.
Press to listen to tracks in random,
rather than sequential order.
To use random:
1. Press the softkey under the RDM tab until Random Current
Disc displays.
2. Press the softkey again to turn off random play.
MP3-Supported Files
Radios with CD/MP3 have the
capability of playing an MP3 CD-R
or CD-RW disc.
Format
Radios that have the capability of
playing MP3s can play .mp3 or .wma
files that were recorded onto a CD-R or CD-RW disc. The files can
be recorded with the following fixed
bit rates: 32 kbps, 40 kbps, 56 kbps,
64 kbps, 80 kbps, 96 kbps, 112 kbps,
128 kbps, 160 kbps, 192 kbps,
224 kbps, 256 kbps, and 320 kbps or
a variable bit rate.
Compressed Audio or Mixed Mode
Discs
The radio can play discs that
contain both uncompressed CD
audio and MP3 files. If both formats
are on the disc, the radio reads all
MP3 files first, then the
uncompressed CD audio files.
CD-R- or CD-RW-Supported File
and Folder Structure
The radio supports:
.
Up to 50 folders.
. Up to eight folders in depth.
. Up to 50 playlists.
. Up to 255 files.
. Playlists with an .m3u or .wpl
extension.
. Files with an .mp3, .wma, or .cda
file extension.

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Infotainment System 129
Root Directory
The root directory is treated as a
folder. Files are stored in the root
directory when the disc or storage
device does not contain folders.
Files accessed from the root
directory of a CD display as
F1 ROOT.
Empty Folder
Folders that do not contain files are
skipped, and the player advances to
the next folder that contains files.
Order of Play
Compressed audio files are
accessed in the following order:
.Playlists (Px).
. Files stored in the root directory.
. Files stored in folders in the root
directory.
Tracks are played in the following
order:
. Play begins from the first track in
the first playlist and continues
sequentially through all tracks in
each playlist. When the last track of the last playlist has
played, play continues from the
first track of the first playlist.
. Play begins from the first track in
the first folder and continues
sequentially through all tracks in
each folder. When the last track
of the last folder has played,
play continues from the first
track of the first folder.
File System and Naming
The song name that displays is the
song name contained in the ID3 tag.
If the song name is not present in
the ID3 tag, then the radio displays
the file name without the extension
(such as .mp3) as the track name.
Track names longer than 32
characters or four pages are
shortened. The display does not
show parts of words on the last
page of text, and the extension of
the file name is not displayed.
Preprogrammed Playlists
CDs that have preprogrammed
playlists created using WinAmp
®,
MusicMatch®, or RealPlayer®
software can be accessed; however,
there is no playlist-editing capability
using the radio. These playlists are
treated as special folders containing
compressed audio song files.
Playlists that have an .m3u or .pls
file extension and are stored on a
USB device may be supported by
the radio with a USB port.
Playlists can be changed by using
the softkeys below the
S cand
c Ttabs, thefknob, the©SEEK
button, or the
¨SEEK button. An
MP3 CD-R or CD-RW that has been
recorded without using file folders
can be played. If a CD-R or CD-RW
contains more than the maximum of
50 folders, 15 playlists, and
512 folders and files, the player
allows access and navigates up to
the maximum, but all items over the
maximum are not accessible.
Playing an MP3
4: Press to display additional text
information related to the current
song. If information is available, the
song title information displays on
the top line of the display and artist