climate control CHEVROLET EXPRESS 2020 Get To Know Guide

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . 2
Keys, Doors, and Windows . . . . . . 7
Seats and Restraints . . . . . . . . . . . 26
Storage . . . . . . . . . . . . . . . . . . . . . . . . . 76
Instruments and Controls . . . . . . . 78
Lighting . . . . . . . . . . . . . . . . . . . . . . . 110
Infotainment System . . . . . . . . . . . 117
Climate Controls . . . . . . . . . . . . . . 144
Driving and Operating . . . . . . . . . 150
Vehicle Care . . . . . . . . . . . . . . . . . . 214
Service and Maintenance . . . . . 303
Technical Data . . . . . . . . . . . . . . . . 317
Customer Information . . . . . . . . . 321
Reporting Safety Defects . . . . . . 331
OnStar . . . . . . . . . . . . . . . . . . . . . . . . 335
Connected Services . . . . . . . . . . . 341
Index . . . . . . . . . . . . . . . . . . . . 344

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
6 Introduction
1.Air Vents 0149.
2. Driver Information Center (DIC) Buttons (Out of View). See
Driver Information Center (DIC)
099.
3. Turn Signal Lever. See Turn
and Lane-Change Signals
0 113.
Windshield Wiper/Washer 080.
4. Horn 080.
5. Hazard Warning Flashers
0113.
6. Instrument Cluster 086.
7. Shift Lever. See Automatic
Transmission 0171.
Manual Mode 0174 (If
Equipped).
8. Climate Control Systems
0144.
9. Infotainment 0117.
10. Power Outlets 083.
11. USB Port (If Equipped). See Auxiliary Devices 0131. 12. Power Outlet 110/120 Volt
Alternating Current. See Power
Outlets 083.
13. Rear Heating System 0146 (If
Equipped).
Lane Departure Warning
(LDW) 0190 (If Equipped).
Forward Collision Alert (FCA)
System 0186 (If Equipped).
14. Passenger Airbag On-Off Switch (If Equipped). See
Airbag On-Off Switch 050.
15. Traction Control/Electronic
Stability Control 0178.
16. Tow/Haul Mode Button (If Equipped). See Tow/Haul
Mode 0175.
17. Steering Wheel Controls 079
(If Equipped).
18. Steering Wheel Adjustment
079 (Out of View), (If
Equipped).
19. Parking Brake Release. See Parking Brake 0177.
20. Cruise Control 0180 (If
Equipped). Fast Idle System
0166 (If
Equipped).
21. Parking Brake 0177.
22. Data Link Connector (DLC) (Out of View). See Malfunction
Indicator Lamp (Check Engine
Light) 093.
23. Instrument Panel Illumination
Control 0114.
Dome Lamp Override. See
Dome Lamps 0114.
24. Exterior Lamp Controls 0110.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
12 Keys, Doors, and Windows
3. Insert the new battery, positiveside facing down. Replace with
a CR2032 or equivalent
battery.
4. Snap the transmitter back together.
Remote Vehicle Start
This vehicle may have a remote
start feature. This feature allows you
to start the engine from outside the
vehicle. It may also start the
vehicle's heating or air conditioning
systems. See Climate Control
Systems 0144.
Laws in some local communities
may restrict the use of remote
starters. For example, some laws
may require a person using remote
start to have the vehicle in view
when doing so. Check local
regulations for any requirements on
remote starting of vehicles.
Do not use the remote start feature
if the vehicle is low on fuel. The
vehicle may run out of fuel.
The RKE transmitter range may be
less while the vehicle is running. Other conditions can affect the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System
09.
/:This button will be on the RKE
transmitter if the vehicle has remote
start.
To start the engine using the remote
start feature:
1. Press and release
Qon the
transmitter.
2. Immediately press and hold
/
until the turn signal lamps
flash. If you cannot see the
lamps, press and hold
/for at
least four seconds.
When the engine starts, the
parking lamps will turn on and
remain on while the engine is
running. The doors will be
locked.
The engine will continue to run
for 10 minutes. After
30 seconds, repeat the steps if
a 10-minute extension is
desired. Remote start can be
extended only once. After entering the vehicle during a
remote start, turn the ignition on to
drive the vehicle.
A maximum of two remote starts or
a start with an extension are
allowed between ignition cycles.
If the remote start procedure is used
again before the first 10-minute time
frame has ended, the first
10 minutes will immediately expire
and the second 10-minute time
frame will start.
After the engine has been remote
started two times or a start with an
extension, the ignition must be
turned on and then off before the
remote start procedure can be used
again.
To cancel a remote start do any of
the following:
.
Press and hold
/until the
parking lamps turn off.
. Turn on the hazard warning
flashers.
. Turn the ignition on and then off.
The remote vehicle start feature will
not operate if:

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
22 Keys, Doors, and Windows
On the lower portion of each mirror
there is an auxiliary convex mirror
that can be adjusted manually to
provide an extended field of view.
The mirrors can be manually folded
in or out.
Power Mirrors
If equipped with power mirrors,
select each mirror by turning the
knob clockwise for the passenger
side mirror or counterclockwise for
the driver side mirror. The center
position is neutral.Adjust the mirror angle by moving
the knob in the desired direction.
The auxiliary convex mirrors can
only be adjusted manually.
Folding Mirrors
Manual Folding Mirrors
The mirrors can be folded inward
toward the vehicle to prevent
damage when going through an
automatic car wash. Push the mirror
outward to return it to the original
position.
Side Blind Zone Alert
The vehicle may have Side Blind
Zone Alert. See
Side Blind Zone
Alert (SBZA) 0188.
Heated Mirrors
For vehicles with heated mirrors:
1:Press to heat the mirrors.
An indicator light in the button lights
when the outside heated mirrors are
activated.
See “Rear Window Defogger” under
Climate Control Systems 0144.
Interior Mirrors
Interior Rearview Mirrors
Adjust the rearview mirror for a clear
view of the area behind the vehicle.
Do not spray glass cleaner directly
on the mirror. Use a soft towel
dampened with water.
Manual Rearview Mirror
Push the tab forward for daytime
use and pull it rearward for
nighttime use to avoid glare of the
headlamps from behind.
Backup Video Manual Mirror
If equipped, this manual dimming
mirror provides a camera view of
the area behind the vehicle. The
video display feature comes on
when the vehicle is shifted in
R (Reverse), and turns off when the
vehicle is shifted out of R (Reverse).

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
82 Instruments and Controls
2. Find the vehicle's currentlocation and variance zone
number on the map.
Zones 1 through 15 are
available.
3. Press
Vto scroll through and
select the appropriate
variance zone.
4. Press
3until the vehicle
heading, for example, N for
North, is displayed in the DIC.
5. If calibration is necessary, calibrate the compass. See
“Compass Calibration
Procedure” following. Compass Calibration
The compass can be manually
calibrated. Only calibrate the
compass in a magnetically clean
and safe location, such as an open
parking lot, where driving the
vehicle in circles is not a danger.
It is suggested to calibrate away
from tall buildings, utility wires,
manhole covers, or other industrial
structures, if possible.
If CAL should ever appear in the
DIC display, the compass should be
calibrated.
If the DIC display does not show a
heading, for example, N for North,
or the heading does not change
after making turns, there may be a
strong magnetic field interfering with
the compass. Such interference
may be caused by a magnetic CB or
cell phone antenna mount, a
magnetic emergency light, magnetic
note pad holder, or any other
magnetic item. Turn off the vehicle,
move the magnetic item, then turn
on the vehicle and calibrate the
compass.
To calibrate the compass, use the
following procedure:
Compass Calibration Procedure
1. Before calibrating the compass, make sure the compass zone
is set to the variance zone in
which the vehicle is located.
See “Compass Variance (Zone)
Procedure” earlier in this
section.
Do not operate any switches
such as window, climate
controls, seats, etc. during the
calibration procedure.
2. Press
Tuntil PRESSVTO
CALIBRATE COMPASS
displays.
3. Press
Vto start the compass
calibration.
4. The DIC will display CALIBRATING: DRIVE IN
CIRCLES. Drive the vehicle in
tight circles at less than 8 km/h
(5 mph) to complete the
calibration. The DIC will display
CALIBRATION COMPLETE for
a few seconds when the

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
116 Lighting
A high electrical load occurs when
several of the following are on, such
as: headlamps, high beams, fog
lamps, rear window defogger,
climate control fan at high speed,
heated seats, engine cooling fans,
trailer loads, and loads plugged into
accessory power outlets.
EPM works to prevent excessive
discharge of the battery. It does this
by balancing the generator's output
and the vehicle's electrical needs.
It can increase engine idle speed to
generate more power, whenever
needed. It can temporarily reduce
the power demands of some
accessories.
Normally, these actions occur in
steps or levels, without being
noticeable. In rare cases at the
highest levels of corrective action,
this action may be noticeable to the
driver. If so, a Driver Information
Center (DIC) message might be
displayed, such as SERVICE
BATTERY CHARGING SYSTEM.
If this messages displays, it isrecommended that the driver reduce
the electrical loads as much as
possible.
Battery Power Protection
This feature shuts off the dome
lamps if they are left on for more
than 10 minutes when the ignition is
off. This helps to prevent the battery
from running down.
Exterior Lighting Battery
Saver
The exterior lamps turn off about
10 minutes after the ignition is
turned off, if the parking lamps or
headlamps have been manually left
on. This protects against draining
the battery. To restart the 10-minute
timer, turn the exterior lamp control
to the
Oposition and then back to
the
;or2position.
To keep the lamps on for more than
10 minutes, the ignition must be on
or in ACC/ACCESSORY.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
144 Climate Controls
Climate Controls
Climate Control Systems
Climate Control Systems . . . . . 144
Rear Heating System . . . . . . . . . 146
Rear Climate ControlSystem . . . . . . . . . . . . . . . . . . . . . . 146
Air Vents
Air Vents . . . . . . . . . . . . . . . . . . . . . 149
Maintenance
Service . . . . . . . . . . . . . . . . . . . . . . . 149
Climate Control Systems
The heating, cooling, and ventilation for the vehicle can be controlled with
this system.
Vehicles without Air Conditioning
1. Fan Control
2. Temperature Control
3. Air Delivery Mode Control
9: Turn the knob clockwise or
counterclockwise to increase or
decrease the fan speed.
9: Turns the system off. Temperature Control :
Turn the
knob clockwise or counterclockwise
to increase or decrease the
temperature inside the vehicle.
Air Delivery Mode Control : Turn
the knob clockwise or
counterclockwise to change the
current airflow mode.H: Air is directed to the instrument
panel outlets.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Climate Controls 145
):Air is divided between the
instrument panel and floor outlets,
with some air directed toward the
windshield.
6: Air is directed to the floor
outlets with some air directed to the
windshield and side windows.
-: This mode clears the windows
of fog or moisture. Outside air is
directed to the floor and defroster
outlets. Adjust the temperature knob
for warmer or cooler air. The air
conditioning compressor might turn
on in this setting to dehumidify
the air.
1: This mode clears the
windshield of fog or frost more
quickly. Air is directed to the
windshield, with some to the floor
outlets and front side windows. The
air conditioning compressor might
turn on in this setting to dehumidify
the air.
Do not drive the vehicle until all the
windows are clear.
Vehicles with Air Conditioning
1. Fan Control
2. Temperature Control
3. Air Delivery Mode Control
4. Rear Window Defogger (If Equipped)
On hot days, open the windows to
let hot inside air escape; then close
them. This helps to reduce the time
needed for the vehicle to cool down
and the system operates more
efficiently.
#: Cools and dehumidifies the air
inside of the vehicle.
V: Cools the air inside the vehicle
faster, by recirculating the inside air.
Rear Window Defogger
If equipped with a rear window
defogger, a warming grid is used to
remove fog or frost from the rear
window.
1: Press to turn the rear window
defogger on or off. An indicator light
on the button comes on to show that
the rear window defogger is on.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
146 Climate Controls
The defogger only works when the
ignition is on. The defogger turns off
if the ignition is turned off or to ACC/
ACCESSORY.
Heated Mirrors: If equipped with
heated outside mirrors, the mirrors
heat to help clear fog or frost from
the surface of the mirror when
1is
pressed. See Heated Mirrors 022.
Do not drive the vehicle until all the
windows are clear.
Caution
Do not use a razor blade or sharp
object to clear the inside rear
window. Do not adhere anything
to the defogger grid lines in the
rear glass. These actions may
damage the rear defogger.
Repairs would not be covered by
the vehicle warranty.
Rear Heating System
If equipped, the rear heating system
lets you adjust the amount of air
flowing into the rear of the vehicle,
from the front seating area. This
feature works with the main climate
control system in the vehicle.
AUX : The thumbwheel for this
system is on the instrument panel
below the audio system.
9: Turn the thumbwheel up or
down to increase or decrease the
amount of heated air sent to the
rear seating area.
Q: This position supplies the most
amount of heat to the rear
seating area.
c: This position supplies half the
amount of heat to the rear
seating area.
R: This position supplies the least
amount of heat to the rear
seating area.
9: This turns the rear heating
system off.
Rear Climate Control
System
If equipped with a rear heating and
air conditioning system, it controls
the temperature, fan speed, and air
delivery for the rear seat
passengers only. The front climate
control panel is in the overhead
console between the driver and
front passenger.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Climate Controls 147
Front Climate Control Panel
1. Fan Control
2. Air Delivery Mode Control
3. Temperature Control Use this control panel to maintain a
separate temperature setting. Adjust
the direction of the airflow or adjust
the fan speed for the rear seat
passenger(s).
When the fan knob is in the AUX
position, the rear climate control
panel can be used to adjust the
climate settings in the rear
seating area.