seats CHEVROLET EXPRESS 2020 Get To Know Guide

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . 2
Keys, Doors, and Windows . . . . . . 7
Seats and Restraints . . . . . . . . . . . 26
Storage . . . . . . . . . . . . . . . . . . . . . . . . . 76
Instruments and Controls . . . . . . . 78
Lighting . . . . . . . . . . . . . . . . . . . . . . . 110
Infotainment System . . . . . . . . . . . 117
Climate Controls . . . . . . . . . . . . . . 144
Driving and Operating . . . . . . . . . 150
Vehicle Care . . . . . . . . . . . . . . . . . . 214
Service and Maintenance . . . . . 303
Technical Data . . . . . . . . . . . . . . . . 317
Customer Information . . . . . . . . . 321
Reporting Safety Defects . . . . . . 331
OnStar . . . . . . . . . . . . . . . . . . . . . . . . 335
Connected Services . . . . . . . . . . . 341
Index . . . . . . . . . . . . . . . . . . . . 344

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Keys, Doors, and Windows 25
protection system on cargo vans
with five seating positions and
passenger vans. ETG may help
keep passengers sitting next to
these fixed windows from being
ejected through the glass in some,
but not all crashes. Even with this
glass, seat belts must still be worn
at all times.
Use only ETG glass approved for
the vehicle for replacement when
damaged. Cargo vans with five
seating positions and passenger
vans will have ETG glass in the
rear-most side windows and
laminated glass in the forward
window of the sliding door,
if equipped. Long wheelbase cargo
vans that do not have five seating
positions may also have ETG in the
rear-most side windows.Rear Windows
Rear Side Door Windows
(Cargo Van Only)
{Warning
The vehicle may have a partition
behind the front seats or vertical
metal panels on the inside of the
rear side door windows. These
are part of the occupant
protection system. Do not
remove them.
Sun Visors
To block out glare, swing down the
sun visors. You can also swing them
to the side.
Visor Vanity Mirror
The vehicle may have visor vanity
mirrors, with or without lamps. Lift
the mirror cover to turn the lamps
on, if equipped.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
26 Seats and Restraints
Seats and
Restraints
Head Restraints
Head Restraints . . . . . . . . . . . . . . . 27
Front Seats
Seat Adjustment . . . . . . . . . . . . . . . 27
Power Seat Adjustment . . . . . . . . 27
Reclining Seatbacks . . . . . . . . . . . 28
Rear Seats
Rear Seats . . . . . . . . . . . . . . . . . . . . 29
Seat Belts
Seat Belts . . . . . . . . . . . . . . . . . . . . . 33
How to Wear Seat BeltsProperly . . . . . . . . . . . . . . . . . . . . . . 34
Lap-Shoulder Belt . . . . . . . . . . . . . 36
Seat Belt Use During Pregnancy . . . . . . . . . . . . . . . . . . . . 41
Seat Belt Extender . . . . . . . . . . . . . 42
Safety System Check . . . . . . . . . . 42
Seat Belt Care . . . . . . . . . . . . . . . . . 42
Replacing Seat Belt System Parts after a Crash . . . . . . . . . . . 43
Airbag System
Airbag System . . . . . . . . . . . . . . . . . 43 Where Are the Airbags? . . . . . . . 46
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . 48
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . 48
How Does an Airbag Restrain? . . . . . . . . . . . . . . . . . . . . . 49
What Will You See after an Airbag Inflates? . . . . . . . . . . . . . . 49
Airbag On-Off Switch . . . . . . . . . . 50
Servicing the Airbag-Equipped Vehicle . . . . . . . . . . . . . . . . . . . . . . . 53
Adding Equipment to the Airbag-Equipped Vehicle . . . . . 54
Airbag System Check . . . . . . . . . . 54
Replacing Airbag System Parts after a Crash . . . . . . . . . . . . . . . . . 55
Child Restraints
Older Children . . . . . . . . . . . . . . . . . 55
Infants and Young Children . . . . 57
Child Restraint Systems . . . . . . . 59
Where to Put the Restraint . . . . . 61
Lower Anchors and Tethers forChildren (LATCH System) . . . . 62
Replacing LATCH System Parts After a Crash . . . . . . . . . . . . . . . . . 70
Securing Child Restraints (With the Seat Belt in the
Rear Seat) . . . . . . . . . . . . . . . . . . . 70 Securing Child Restraints (With
the Seat Belt in the
Front Seat) . . . . . . . . . . . . . . . . . . . 72

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Seats and Restraints 27
Head Restraints
On vehicles with factory installed
seats, the front seats have built-in
head restraints that are not
adjustable in the outboard seating
positions.
Front Seats
Seat Adjustment
{Warning
You can lose control of the
vehicle if you try to adjust a driver
seat while the vehicle is moving.
Adjust the driver seat only when
the vehicle is not moving.
To adjust the seat:1. Lift the bar under the front edge of the seat cushion to
unlock the seat.
2. Slide the seat to the desired position and release the bar.
3. Try to move the seat back and forth to be sure the seat is
locked in place.
Power Seat Adjustment
{Warning
The power seats will work with
the ignition off. Children could
operate the power seats and be
injured. Never leave children
alone in the vehicle.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
28 Seats and Restraints
To adjust a power seat, if available,
use the controls on the front of
the seat:
.Move the center knob to the
right or left to move the seat
forward or rearward.
. Move the center knob up or
down to raise or lower the seat.
. Move the right or left lever up or
down to raise or lower the front
or rear of the seat cushion.
Reclining Seatbacks
{Warning
If either seatback is not locked, it
could move forward in a sudden
stop or crash. That could cause
injury to the person sitting there.
Always push and pull on the
seatbacks to be sure they are
locked.
To recline the seatback:
1. Lift the lever on the inboard side of the seat. 2. Move the seatback to the
desired position, and then
release the lever to lock the
seatback in place.
3. Push and pull on the seatback to make sure it is locked.
To return the seatback to the upright
position: 1. Lift the lever fully without applying pressure to the
seatback, and the seatback will
return to the upright position.
2. Push and pull on the seatback to make sure it is locked.
{Warning
Sitting in a reclined position when
the vehicle is in motion can be
dangerous. Even when buckled
up, the seat belts cannot do
their job.
(Continued)

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Seats and Restraints 29
Warning (Continued)
The shoulder belt will not be
against your body. Instead, it will
be in front of you. In a crash, you
could go into it, receiving neck or
other injuries.
The lap belt could go up over
your abdomen. The belt forces
would be there, not at your pelvic
bones. This could cause serious
internal injuries.
For proper protection when the
vehicle is in motion, have the
seatback upright. Then sit well
back in the seat and wear the
seat belt properly.
Do not have a seatback reclined if
the vehicle is moving.
Rear Seats
Removing the Rear Seat
Disconnect the mini-latch plates for
the lap-shoulder belts on the bench
seat to be removed.
1. To do this, press the tip of akey into the release hole of the
seat belt buckle while pulling
up on the seat belt.
2. Locate the pins. On a three-passenger seat
there are two pins on the
inboard sides of the rear seats.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
30 Seats and Restraints
Carpet Floor Covering
Vinyl Floor CoveringThe left side pin has a gray cap
with a black
“L”marked on it.
Carpet Floor Covering
Vinyl Floor Covering
The right side pin has a
black cap with a white “R”
marked on it.
On a four-passenger seat,
each half of the seat has a set
of pins. The left side has a set
marked “L”, and the right side
has a set marked “R”.
If the vehicle is equipped with a
vinyl floor covering, the pins
are under a flap that has been
cut into the vinyl.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Seats and Restraints 31
3. If equipped, release the pinfrom the lock ring by pushing
down on the top of the ring and
lifting the lock tab from the ring.
4. Pull the pin handle up to disengage the pin from the
retaining clip, and then pull the
pin out.
5. Repeat this procedure for the other pins.
6. Pull the seat rearward about 5 cm (2 in), and then lift the
seat from the floor rails.
7. Remove the seat from the vehicle.8. For the second and third rowseats, stow the seat belt latch
by attaching the clip on the
seat belt latch to the trim just
inside the side door.
For the last row of seats, stow
the seat belt latch plate on the
clip at the window trim. Roll the
mini-latch into the seat belt
webbing and then hook the
seat belt latch plate on the clip.
Reinstalling the Rear Seats
{Warning
A seat that is not locked into
place properly can move around
in a collision or sudden stop.
People in the vehicle could be
injured. Be sure to lock the seat
into place properly when
installing it.
{Warning
A seat belt that is improperly
routed, not properly attached,
or twisted will not provide the
protection needed in a crash. The
person wearing the belt could be
seriously injured. After raising the
rear seatback, always check to be
sure that the seat belts are
properly routed and attached, and
are not twisted.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
32 Seats and Restraints
1. Position the seat into the openslots in both rails. Push the
seat forward in the rail, hooking
both seat bases onto the pins
inside of the rails.
2. Locate the hole in the rail to install the locking pins at the
rear of the seat base. If the
vehicle is equipped with a vinyl
floor covering, pull the flap that
has been cut into the vinyl.
3. Insert the locking pins into the seat base and push the seat to
line up the pins with the base.
On a three-passenger seat, the
pin with the black cap
marked “R”must be installed
on the right side and the pin
with the gray cap marked “L”
must be installed on the
left side.
On a four-passenger seat, the
pins marked “R”must be
installed on the half of the seat
on the right side. The pins
marked “L”must be installed on
the half of the seat on the
left side.
Carpet Floor Covering
Vinyl Floor Covering 4. Push the pin(s) marked
“R”
down until they are in the
retaining clip. If equipped with
a locking ring, ensure the ring
is open, place the pin inside
the ring, and secure the pin
with the lock ring.
5. Pull on the pin to ensure the lock ring is closed.
Carpet Floor Covering

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Seats and Restraints 33
Vinyl Floor Covering
6. Push the pin(s) marked “L”
down until they are in the
retaining clip. If equipped with
a locking ring, ensure the ring
is open, place the pin inside
the ring, and secure the pin
with the lock ring.
7. Pull on the pin to ensure the lock ring is closed.
8. If the vehicle is equipped with a vinyl floor covering, put the
vinyl back to its original
position. 9. Repeat this procedure for the
other seat base.
10. Connect the mini-latch plates for the lap-shoulder belts by
inserting the latch plates into
the mini-buckles attached at
the outboard positions of the
bench seat. Do not twist the
belts.
11. Check that all locking pins are locked into place before
operating the vehicle.
Seat Belts
This section describes how to use
seat belts properly, and some things
not to do.
{Warning
Do not let anyone ride where a
seat belt cannot be worn properly.
In a crash, if you or your
passenger(s) are not wearing
seat belts, injuries can be much
worse than if you are wearing
seat belts. You can be seriously
injured or killed by hitting things
inside the vehicle harder or by
being ejected from the vehicle. In
addition, anyone who is not
buckled up can strike other
passengers in the vehicle.
It is extremely dangerous to ride
in a cargo area, inside or outside
of a vehicle. In a collision,
passengers riding in these areas
are more likely to be seriously
injured or killed. Do not allow
(Continued)