child restraint CHEVROLET EXPRESS 2021 Owners Manual

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15555951) - 2022 - CRC - 1/27/22
2 Introduction
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
USA
Using this Manual
To quickly locate information about the
vehicle, use the Index in the back of the
manual. It is an alphabetical list of what is
in the manual and the page number where
it can be found.
Danger, Warning, and Caution
Warning messages found on vehicle labels
and in this manual describe hazards and
what to do to avoid or reduce them.
{Danger
Danger indicates a hazard with a high
level of risk which will result in serious
injury or death.
{Warning
Warning indicates a hazard that could
result in injury or death.
Caution
Caution indicates a hazard that could
result in property or vehicle damage.
A circle with a slash through it is a safety
symbol which means“Do not,” “Do not do
this,” or“Do not let this happen.”
Symbols
The vehicle has components and labels that
use symbols instead of text. Symbols are
shown along with the text describing the
operation or information relating to a
specific component, control, message, gauge,
or indicator.
M:Shown when the owner’s manual has
additional instructions or information.
*: Shown when the service manual has
additional instructions or information.
0: Shown when there is more information
on another page — “see page.” Vehicle Symbol Chart
Here are some additional symbols that may
be found on the vehicle and what they
mean. See the features in this manual for
information.
u:
Air Conditioning System
G:Air Conditioning Refrigerant Oil
9:Airbag Readiness Light
!:Antilock Brake System (ABS)
$:Brake System Warning Light
9:Dispose of Used Components Properly
P:Do Not Apply High Pressure Water
B:Engine Coolant Temperature
_:Flame/Fire Prohibited
H: Flammable
[:Forward Collision Alert
R:Fuse Block Cover Lock Location
+:Fuses
j:ISOFIX/LATCH System Child Restraints

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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22 Seats and Restraints
Seats and Restraints
Head Restraints
Head Restraints . . . . . . . . . . . . . . . . . . . . . . . . . 22
Front Seats
Seat Adjustment . . . . . . . . . . . . . . . . . . . . . . . . 22
Power Seat Adjustment . . . . . . . . . . . . . . . . . 23
Reclining Seatbacks . . . . . . . . . . . . . . . . . . . . . 23
Rear Seats
Rear Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Seat Belts
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
How to Wear Seat Belts Properly . . . . . . 29
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . . . . . . 31
Seat Belt Use During Pregnancy . . . . . . . . 35
Seat Belt Extender . . . . . . . . . . . . . . . . . . . . . . 35
Safety System Check . . . . . . . . . . . . . . . . . . . 36
Seat Belt Care . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Replacing Seat Belt System Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Airbag System
Airbag System . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Where Are the Airbags? . . . . . . . . . . . . . . . . 39
When Should an Airbag Inflate? . . . . . . . . 40
What Makes an Airbag Inflate? . . . . . . . . . 41
How Does an Airbag Restrain? . . . . . . . . . . 41 What Will You See after an Airbag
Inflates? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Airbag On-Off Switch . . . . . . . . . . . . . . . . . . . 42
Servicing the Airbag-Equipped Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Adding Equipment to the Airbag-Equipped Vehicle . . . . . . . . . . . . . . 45
Airbag System Check . . . . . . . . . . . . . . . . . . . 45
Replacing Airbag System Parts after a Crash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Child Restraints
Older Children . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Infants and Young Children . . . . . . . . . . . . . 47
Child Restraint Systems . . . . . . . . . . . . . . . . 49
Where to Put the Restraint . . . . . . . . . . . . . 51
Lower Anchors and Tethers for Children(LATCH System) . . . . . . . . . . . . . . . . . . . . . . . 53
Replacing LATCH System Parts After a Crash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Securing Child Restraints (With the Seat Belt in the Rear Seat) . . . . . . . . . . . . . . . . . 59
Securing Child Restraints (With the Seat Belt in the Front Seat) . . . . . . . . . . . . . . . . 61
Head Restraints
On vehicles with factory installed seats, the
front seats have built-in head restraints that
are not adjustable in the outboard seating
positions.
Front Seats
Seat Adjustment
{Warning
You can lose control of the vehicle if you
try to adjust a driver seat while the
vehicle is moving. Adjust the driver seat
only when the vehicle is not moving.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Seats and Restraints 23
To adjust the seat:1. Lift the bar under the front edge of the seat cushion to unlock the seat.
2. Slide the seat to the desired position and release the bar.
3. Try to move the seat back and forth to be sure the seat is locked in place.
Power Seat Adjustment
{Warning
The power seats will work with the
ignition off. Children could operate the
power seats and be injured. Never leave
children alone in the vehicle.
To adjust a power seat, if available, use the
controls on the front of the seat:
.Move the center knob to the right or left
to move the seat forward or rearward.
.Move the center knob up or down to
raise or lower the seat.
.Move the right or left lever up or down
to raise or lower the front or rear of the
seat cushion.
Reclining Seatbacks
{Warning
If either seatback is not locked, it could
move forward in a sudden stop or crash.
That could cause injury to the person
sitting there. Always push and pull on
the seatbacks to be sure they are locked.
To recline the seatback:
1. Lift the lever on the inboard side of the seat.
2. Move the seatback to the desired position, and then release the lever to
lock the seatback in place.

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Seats and Restraints 29
Also, in nearly all states and in all
Canadian provinces, the law requires
wearing seat belts.
How to Wear Seat Belts Properly
Follow these rules for everyone's protection.
There are additional things to know about
seat belts and children, including smaller
children and infants. If a child will be riding
in the vehicle, seeOlder Children046 or
Infants and Young Children 047. Review
and follow the rules for children in addition
to the following rules.
It is very important for all occupants to
buckle up. Statistics show that unbelted
people are hurt more often in crashes than
those who are wearing seat belts.
There are important things to know about
wearing a seat belt properly.
.Sit up straight and always keep your feet
on the floor in front of you (if possible).
.Wear the lap part of the belt low and
snug on the hips, just touching the
thighs. In a crash, this applies force to the
strong pelvic bones and you would be
less likely to slide under the lap belt.
If you slid under it, the belt would apply
force on your abdomen. This could cause
serious or even fatal injuries.
.Wear the shoulder belt over the shoulder
and across the chest. These parts of the
body are best able to take belt
restraining forces. The shoulder belt locks
if there is a sudden stop or crash.
{Warning
You can be seriously injured, or even
killed, by not wearing your seat belt
properly.

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Seats and Restraints 31
{Warning
You can be seriously injured or killed if
the shoulder belt is worn behind your
back, under your legs, or wrapped around
your neck. The shoulder belt can tighten
but cannot be loosened if it is locked. The
shoulder belt locks when it is pulled all
the way out of the retractor. It unlocks
when the shoulder belt is allowed to go
all the way back into the retractor, but it
cannot do this if it is wrapped around
you. You may have to cut the seat belt if
it is locked and tightened around you.
Lap-Shoulder Belt
All seating positions in the vehicle have a
lap-shoulder belt. If you are using a rear
seating position with a detachable seat belt
and the seat belt is not attached, see
“Reinstalling the Rear Seats”underRear
Seats 024 for instructions on reconnecting
the seat belt to the mini-buckle. The following instructions explain how to
wear a lap-shoulder belt properly.
1. Adjust the seat, if the seat is adjustable, so you can sit up straight. To see how,
see “Seats” in the Index.
2. Pick up the latch plate and pull the belt across you. Do not let it get twisted.
The lap-shoulder belt may lock if you
pull the belt across you very quickly.
If this happens, let the belt go back
slightly to unlock it. Then pull the belt
across you more slowly.
If the shoulder portion of a passenger
belt is pulled out all the way, the child
restraint locking feature may be
engaged. See Child Restraint Systems
0 49. If this occurs, let the belt go back
all the way and start again. If the
locking feature stays engaged after
letting the belt go back to stowed
position on the seat, move the seat
rearward or recline the seat until the
shoulder belt retractor lock releases.
3. Push the latch plate into the buckle until it clicks.
Pull up on the latch plate to make sure
it is secure. If the belt is not long
enough, see Seat Belt Extender 035.
Position the release button on the buckle
so that the seat belt could be quickly
unbuckled if necessary.
4. If equipped with a shoulder belt height adjuster, move it to the height that is
right for you. See “Seat belt Height
Adjuster” later in this section for
instructions on use and important safety
information.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Seats and Restraints 33
Squeeze both sides of the release button
and pull outward. Then move the height
adjuster up or down to the desired position
and release the button.
After the adjuster is set to the desired
position, try to move it up or down without
squeezing the release button to make sure it
has locked into position.
Seat Belt Pretensioners
If the vehicle has seat-mounted side impact
airbags and roof-rail airbags, it also has seat
belt pretensioners for the front outboard
occupants.
Although the seat belt pretensioners cannot
be seen, they are part of the seat belt
assembly. They can help tighten the seat
belts during the early stages of a moderate
to severe frontal, near frontal, or rear crash
if the threshold conditions for pretensioner
activation are met. And, if the vehicle has
roof-rail airbags, seat belt pretensioners can
help tighten the seat belts in a side crash or
a rollover event.Pretensioners work only once. If the
pretensioners activate in a crash, the
pretensioners and probably other parts of
the vehicle’s seat belt system will need to
be replaced. See
Replacing Seat Belt System
Parts after a Crash 036.
Do not sit on the outboard seat belt while
entering or exiting the vehicle or at any
time while sitting in the seat. Sitting on the
seat belt can damage the webbing and
hardware.
Rear Seat Belt Comfort Guides
This vehicle may have rear seat belt comfort
guides. The guides may provide added seat
belt comfort for older children who have
outgrown booster seats and for some adults.
When installed and properly adjusted, the
comfort guide positions the shoulder belt
away from the neck and head.The comfort guides for the right rear
outboard seating positions of
three-passenger bench seats are stored in a
pocket on the side of the seatback.
Adjustable comfort guides are available
through your dealer for the left rear
outboard seating positions of the
three-passenger bench seats and for the

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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36 Seats and Restraints
But if a seat belt is not long enough, your
dealer will order you an extender. Only a
GM dealer issued extender should be used.
When you go in to order it, take the
heaviest coat you will wear, so the extender
will be long enough for you. To help avoid
personal injury, do not let someone else use
it, and use it only for the seat it is made to
fit. The extender has been designed for
adults. Never use it for securing child
restraints. For more information on the
proper use and fit of seat belt extenders see
the instruction sheet that comes with the
extender.
Safety System Check
Periodically check the seat belt reminder,
seat belts, buckles, latch plates, retractors,
shoulder belt height adjusters (if equipped),
and seat belt anchorages to make sure they
are all in working order. Look for any other
loose or damaged seat belt system parts
that might keep a seat belt system from
performing properly. See your dealer to
have it repaired. Torn, frayed, or twisted
seat belts may not protect you in a crash.
Torn or frayed seat belts can rip apart under
impact forces. If a belt is torn or frayed,
have it replaced immediately. If a belt is
twisted, it may be possible to untwist byreversing the latch plate on the webbing.
If the twist cannot be corrected, ask your
dealer to fix it.
Make sure the seat belt reminder light is
working. See
Seat Belt Reminders 075.
Keep seat belts clean and dry. See Seat Belt
Care 036.
Seat Belt Care
Keep belts clean and dry.
Seat belts should be properly cared for and
maintained.
Seat belt hardware should be kept dry and
free of dust or debris. As necessary, exterior
hard surfaces and seat belt webbing may be
lightly cleaned with mild soap and water.
Ensure there is not excessive dust or debris
in the mechanism. If dust or debris exists in
the system please see the dealer. Parts may
need to be replaced to ensure proper
functionality of the system.
{Warning
Do not bleach or dye seat belt webbing.
It may severely weaken the webbing. In
a crash, they might not be able to
(Continued)
Warning (Continued)
provide adequate protection. Clean and
rinse seat belt webbing only with mild
soap and lukewarm water. Allow the
webbing to dry.
Replacing Seat Belt System Parts
after a Crash
{Warning
A crash can damage the seat belt system
in the vehicle. A damaged seat belt
system may not properly protect the
person using it, resulting in serious injury
or even death in a crash. To help make
sure the seat belt systems are working
properly after a crash, have them
inspected and any necessary
replacements made as soon as possible.
After a minor crash, replacement of seat
belts may not be necessary. But the seat
belt assemblies that were used during any
crash may have been stressed or damaged.
See your dealer to have the seat belt
assemblies inspected or replaced.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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38 Seats and Restraints
Airbags are designed to supplement the
protection provided by seat belts. Even
though today’s airbags are also designed to
help reduce the risk of injury from the force
of an inflating airbag, all airbags must
inflate very quickly to do their job.
Here are the most important things to know
about the airbag system:
{Warning
You can be severely injured or killed in a
crash if you are not wearing your seat
belt, even with airbags. Airbags are
designed to work with seat belts, not
replace them. Also, airbags are not
designed to inflate in every crash. In
some crashes seat belts are the only
restraint. SeeWhen Should an Airbag
Inflate? 040.
Wearing your seat belt during a crash
helps reduce your chance of hitting
things inside the vehicle or being ejected
from it. Airbags are “supplemental
restraints” to the seat belts. Everyone in
the vehicle should wear a seat belt
properly, whether or not there is an
airbag for that person.
{Warning
Because airbags inflate with great force
and faster than the blink of an eye,
anyone who is up against, or very close
to, any airbag when it inflates can be
seriously injured or killed. Do not sit
unnecessarily close to any airbag, as you
would be if sitting on the edge of the
seat or leaning forward. Seat belts help
keep you in position before and during a
crash. Always wear a seat belt, even with
airbags. The driver should sit as far back
as possible while still maintaining control
of the vehicle. The seat belts and the
front outboard passenger airbags are
most effective when you are sitting well
back and upright in the seat with both
feet on the floor.
Occupants should not lean on or sleep
against the door or side windows in
seating positions with seat-mounted side
impact airbags and/or roof-rail airbags.
{Warning
Children who are up against, or very
close to, any airbag when it inflates can
be seriously injured or killed. Always
secure children properly in the vehicle. To
read how, see Older Children 046 or
Infants and Young Children 047.
There is an airbag readiness light on the
instrument panel, which shows the airbag
symbol.
The system checks the airbag electrical
system for malfunctions. The light tells you
if there is an electrical problem. See Airbag
Readiness Light 075.

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Seats and Restraints 43
United States
Canada and MexicoThis switch should only be turned to the
OFF position if the person in the front
outboard passenger position is a member of
a passenger risk group identified by the
national government as follows:
Infant. An infant (less than 1 year old) must
ride in the front seat because:
.My vehicle has no rear seat;
.My vehicle has a rear seat too small to
accommodate a rear-facing infant seat; or
.The infant has a medical condition which,
according to the infant's physician, makes
it necessary for the infant to ride in the
front seat so that the driver can
constantly monitor the child's condition.
Child age 1 to 12. A child age 1 to 12 must ride
in the front seat because:
.My vehicle has no rear seat;
.Although children ages 1 to 12 ride in the
rear seat(s) whenever possible, children
ages 1 to 12 sometimes must ride in the
front because no space is available in the
rear seat(s) of my vehicle; or
.The child has a medical condition which,
according to the child's physician, makes
it necessary for the child to ride in the
front seat so that the driver can
constantly monitor the child's condition. Medical Condition. A passenger has a
medical condition which, according to his or
her physician:
.Causes the passenger airbag to pose a
special risk for the passenger; and
.Makes the potential harm from the
passenger airbag in a crash greater than
the potential harm from turning off the
airbag and allowing the passenger, even if
belted, to hit the instrument panel or
windshield in a crash.
{Warning
If the front outboard passenger frontal
airbag is turned off for a person who is
not in a risk group identified by the
national government, that person will not
have the extra protection of an airbag. In
a crash, the airbag will not be able to
inflate and help protect the person sitting
there. Do not turn off the front outboard
passenger frontal airbag unless the
person sitting there is in a risk group.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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46 Seats and Restraints
Caution (Continued)
broken airbag coverings, have the airbag
covering and/or airbag module replaced.
For the location of the airbags, seeWhere
Are the Airbags? 039. See your dealer
for service.
Replacing Airbag System Parts
after a Crash
{Warning
A crash can damage the airbag systems
in the vehicle. A damaged airbag system
may not properly protect you and your
passenger(s) in a crash, resulting in
serious injury or even death. To help
make sure the airbag systems are
working properly after a crash, have
them inspected and any necessary
replacements made as soon as possible.
If an airbag inflates, you will need to
replace airbag system parts. See your dealer
for service. If the airbag readiness light stays on after
the vehicle is started or comes on when you
are driving, the airbag system may not work
properly. Have the vehicle serviced right
away. See
Airbag Readiness Light 075.
Child Restraints
Older Children
Older children who have outgrown booster
seats should wear the vehicle’s seat belts.
The manufacturer instructions that come
with the booster seat state the weight and
height limitations for that booster. Use a
booster seat with a lap-shoulder belt until
the child passes the fit test below:
.Sit all the way back on the seat. Do the
knees bend at the seat edge? If yes,
continue. If no, return to the booster seat.
.Buckle the lap-shoulder belt. Does the
shoulder belt rest on the shoulder? If yes,
continue. If no, try using the rear seat
belt comfort guide, if available. See “Rear
Seat Belt Comfort Guides” under
Lap-Shoulder Belt 031. If a comfort guide
is not available, or if the shoulder belt
still does not rest on the shoulder, then
return to the booster seat.
.Does the lap belt fit low and snug on the
hips, touching the thighs? If yes, continue.
If no, return to the booster seat.
.Can proper seat belt fit be maintained for
the length of the trip? If yes, continue.
If no, return to the booster seat.
Q: What is the proper way to wear seat belts?
A: An older child should wear a lap-shoulder
belt and get the additional restraint a
shoulder belt can provide. The shoulder
belt should not cross the face or neck.
The lap belt should fit snugly below the
hips, just touching the top of the thighs.
This applies belt force to the child's
pelvic bones in a crash. It should never