relay CHEVROLET EXPRESS 2023 Owners Manual
[x] Cancel search | Manufacturer: CHEVROLET, Model Year: 2023, Model line: EXPRESS, Model: CHEVROLET EXPRESS 2023Pages: 283, PDF Size: 16.23 MB
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Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16547501) - 2023 - CRC - 6/10/22
Vehicle Care 199
The vehicle may not be equipped with all of
the fuses, relays, and features shown.Fuses Usage
1 ABS Motor Fuses Usage
2 ABS Module Fuses Usage
3 Right Trailer Stoplamp/ Turn Signal Lamp
4 –
5 –
6 Fuel System Control Module/Ignition
7 Body Control Module 5
8 Body Control Module 7
9 Body Control Module 4
10 Instrument Cluster 11 Trailer Wiring
12 –
13 Interior Rear Vision Camera Module
14 Windshield Washer
16 Horn 17 Transmission
18 A/C
19 Engine Control Module Battery
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Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Vehicle Care 201
FusesUsage
73 Lighter/Data Link Connector
74 Front Blower 75 Engine Control Module
76 –
77 O2 Sensor 1
78 Engine Control Module/ Powertrain Signal 1
79 Ignition Coils/Injectors –Even Relays
Usage
15 Run/Crank
37 –
38 Fuel Pump
39 Crank
40 A/C Compressor 48 –
49 Powertrain 50 –
57 –
60 – Auxiliary Fuse Block
This component is near the fuse block in the
engine compartment
Fuses Usage
MR-1 Upfitter 1
MR-2 Upfitter 2
MR-3 Upfitter Power Control
Relays Usage
MR Rel 1 Upfitter 1
MR Rel 2 Upfitter 2
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202 Vehicle Care
Floor Console Fuse Block
The floor console fuse block is under the driver seat.
The vehicle may not be equipped with all of
the fuses, relays, and features shown.Mini-Fuses Usage
F1 –
F2 Steering Wheel Sensor
F3 Auxiliary Parking Lamps
F4 Front Parking Lamps F5 Trailer Parking Lamps
F6 Upfitter/Parking Lamps F7 Right Rear Parking Lamp
F8 Left Rear Parking Lamp
F9 Outside View Mirror Switch/Front Camera
Module
F10 Airbag/Automatic Occupant Sensing
F11 –/OnStar
F12 –
F13 HVAC 2
F14 HVAC 1 F15 Reflected LED Display
F16 Upfitter Aux 1/Gas Ambulance
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Vehicle Care 203
Mini-FusesUsage
F17 Heated Outside Mirrors
F18 Rear Window Defogger
F19 Compass
F20 Radio/Chime/SiriusXM Satellite Radio
F21 Remote Function Actuator/Tire Pressure
Monitor
F22 Ignition Switch/Discrete Logic Ignition Sensor/
Pass Key 3
F23 Instrument Cluster
F24 –
F25 HVAC Control
F26 Auxiliary/Trailer Reverse Lamps
F27 Reverse Tail Lamps
F28 Upfitter 2/Gas Ambulance
F29 Rear Blower
F30 Upfitter/Courtesy Lamps Mini-Fuses
Usage
F31 Front Door Lock
F32 Rear Door Lock
F33 Cargo Door Unlock
F34 Front Passenger Door Unlock
F35 Rear Passenger Door Unlock
F36 Driver Door Unlock F37 –
F38 –
Relays Usage
K1 Run
K2 –
K3 Parking Lamps
K4 Upfitter 2 K5 Rear Window Defogger
K6 Retained Accessory Power Circuit Breakers Usage
CB1 Power Seats
CB2 Power Windows
Wheels and Tires
Tires
Every new GM vehicle has high-quality
tires made by a leading tire
manufacturer. See the warranty manual
for information regarding the tire
warranty and where to get service. For
additional information refer to the tire
manufacturer.
{Warning
.Poorly maintained and improperly
used tires are dangerous.
.Overloading the tires can cause
overheating as a result of too
much flexing. There could be a
blowout and a serious crash. See
Vehicle Load Limits 0126.
(Continued)
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254 Customer Information
disputes regarding vehicle repairs or the
interpretation of the New Vehicle Limited
Warranty. Although you may be required to
resort to this informal dispute resolution
program prior to filing a court action, use of
the program is free of charge and your case
will generally be heard within 40 days.
If you do not agree with the decision given
in your case, you may reject it and proceed
with any other venue for relief available
to you.
You may contact the BBB AUTO LINE
Program using the toll-free telephone
number or write them at the following
address:
BBB AUTO LINE a Division of
BBB National Programs, Inc.
1676 International Drive
Suite 550
McLean, VA 22102
Telephone: 1-800-955-5100
www.bbbautoline.org
This program is available in all 50 states and
the District of Columbia. Eligibility is limited
by vehicle age, mileage, and other factors.
General Motors reserves the right to change
eligibility limitations and/or discontinue its
participation in this program.STEP THREE
—Canadian Owners : In the
event that you do not feel your concerns
have been addressed after following the
procedure outlined in Steps One and Two,
General Motors of Canada Company wants
you to be aware of its participation in a
no-charge Mediation/Arbitration Program.
General Motors of Canada Company has
committed to binding arbitration of owner
disputes involving factory-related vehicle
service claims. The program provides for the
review of the facts involved by an impartial
third party arbiter, and may include an
informal hearing before the arbiter. The
program is designed so that the entire
dispute settlement process, from the time
you file your complaint to the final decision,
should be completed in about 70 days. We
believe our impartial program offers
advantages over courts in most jurisdictions
because it is informal, quick, and free of
charge.
For further information concerning eligibility
in the Canadian Motor Vehicle Arbitration
Plan (CAMVAP), call toll-free 1-800-207-0685,
or call the General Motors Customer Care
Centre, 1-800-263-3777 (English),
1-800-263-7854 (French), or write to: The Mediation/Arbitration Program
c/o Customer Care Centre
General Motors of Canada Company
500 Wentworth Street W
Oshawa, ON L1J 0C5
Your inquiry should be accompanied by the
Vehicle Identification Number (VIN).
Customer Assistance Offices
Chevrolet is committed to assisting
customers. Visit us online at
www.chevrolet.com/support (U.S.) or
www.my.chevrolet.ca (Canada) to chat with
us or find answers to commonly asked
questions, tips, vehicle how-to instructions,
and available support.
Need more help? Use the phone numbers or
mailing addresses below for additional
assistance.
United States and Puerto Rico
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
1-800-222-1020
TTY: Dial 711 relay service and contact
1-800-833-2438
Roadside Assistance: 1-800-243-8872
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Customer Information 255
Canada
Customer Care Centre
General Motors of Canada Company
500 Wentworth Street W
Oshawa, ON L1J 0C5
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text Telephone devices
(TTYs))
Roadside Assistance: 1-800-268-6800
Overseas
Please contact the local General Motors
Business Unit.
Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of
hearing, or speech-impaired and/or who use
Text Telephones (TTYs), Chevrolet is able to
assist. Please dial the national 711 relay
service and contact 1-800-833-2438. TTY users
in Canada can dial 1-800-263-3830.
Online Account
Create a Chevrolet Account (U.S.) at
chevrolet.com
Learn more about your vehicle features,
shop for and manage your connected
services and OnStar plans, and access
diagnostic information specific to your
vehicle.
Membership Benefits
E:Download owner’s manuals and view
vehicle-specific how-to videos.
G: View maintenance schedules, alerts, and
Vehicle Diagnostic Information. Schedule
service appointments.
I: View service records from your
dealership and add your own.
D: Select a preferred dealer and view
locations, maps, phone numbers, and hours.
r: Track your vehicle’s warranty
information.
J: View active recalls by Vehicle
Identification Number (VIN). See Vehicle
Identification Number (VIN) 0249.
H:Manage your profile and payment
information. View your GM Rewards Card
earnings and My Chevrolet Rewards points.
F: Chat with online help representatives.
Visit chevrolet.com and create an account
today.
Chevrolet Owner Centre (Canada)
mychevrolet.ca
Visit the Chevrolet Owner Centre at
mychevrolet.ca (English) or my.chevrolet.ca
(French) to access similar benefits to the
U.S. site.
GM Mobility Reimbursement
Program
This program is available to qualified
applicants for cost reimbursement, up to
certain limits, of eligible aftermarket
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256 Customer Information
adaptive equipment required for the vehicle,
such as hand controls or a wheelchair/
scooter lift for the vehicle.
To learn about the GM Mobility program,
see www.gmmobility.com or call the GM
Mobility Assistance Center at 1-800-323-9935.
Text Telephone (TTY) users, please dial the
national 711 relay service and contact
1-800-323-9935.
General Motors of Canada also has a
Mobility program. See www.gm.ca, or call
1-800-GM-DRIVE (800-463-7483) for details.
TTY users call 1-800-263-3830.
Roadside Assistance Program
For U.S.-purchased vehicles, call
1-800-243-8872. (Text Telephone (TTY):
1-888-889-2438.)
For Canadian-purchased vehicles, call
1-800-268-6800.
Service is available 24 hours a day, 365 days
a year.
Calling for Assistance
When calling Roadside Assistance, have the
following information ready:
.Your name, home address, and home
telephone number
.Telephone number of your location
.Location of the vehicle
.Model, year, color, and license plate
number of the vehicle
.Odometer reading and Vehicle
Identification Number (VIN)
.Description of the problem
Coverage
Services are provided for the duration of the
vehicle’s powertrain warranty.
In the U.S., anyone driving the vehicle is
covered. In Canada, a person driving the
vehicle without permission from the owner
is not covered.
Roadside Assistance is not a part of the New
Vehicle Limited Warranty. General Motors
North America and Chevrolet reserve the
right to make any changes or discontinue
the Roadside Assistance program at any
time without notification.
General Motors North America and Chevrolet
reserve the right to limit services or
payment to an owner or driver if they
decide the claims are made too often, or the
same type of claim is made many times.
Services Provided
.Emergency Fuel Delivery:Delivery of
enough fuel for the vehicle to get to the
nearest service station.
.Lock-Out Service: Service to unlock the
vehicle if you are locked out. A remote
unlock may be available if you have
OnStar. For security reasons, the driver
must present identification before this
service is given.
.Emergency Tow from a Public Road or
Highway: Tow to the nearest Chevrolet
dealer for warranty service, or if the
vehicle was in a crash and cannot be
driven. Assistance is not given when the
vehicle is stuck in the sand, mud,
or snow.
.Flat Tire Change: Service to change a flat
tire with the spare tire. The spare tire,
if equipped, must be in good condition
and properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not covered
by the warranty.
.Battery Jump Start: Service to jump start
a dead battery.
.Trip Interruption Benefits and Assistance:
If your trip is interrupted due to a
warranty event, incidental expenses may
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OnStar 265
Or
.Give OnStar Turn-by-Turn Navigation voice
commands.
.Obtain and customize the Wi-Fi hotspot
name or SSID and password, if equipped.
Press
Qto connect to an Advisor to:
.Verify account information or update
contact information.
.Get driving directions.
.Receive a Diagnostic check of the vehicle's
key operating systems.
.Receive Roadside Assistance.
.Manage Wi-Fi Settings, if equipped.
Press
>to get a priority connection to an
OnStar Advisor available 24/7 to:
.Get help for an emergency.
.Be a Good Samaritan or respond to an
AMBER Alert.
.Get assistance in severe weather or other
crisis situations and find evacuation
routes.
OnStar Services
Emergency
Emergency Services require an active safety
and security plan. With Automatic Crash
Response, built-in sensors can automatically
alert a specially trained OnStar Advisor who
is immediately connected in to the vehicle
to help.
Press
>for a priority connection to an
OnStar Advisor who can contact emergency
service providers, direct them to your exact
location, and relay important information.
With OnStar Crisis Assist, specially trained
Advisors are available 24 hours a day, 7 days
a week, to provide a central point of
contact, assistance, and information during a
crisis.
With Roadside Assistance, Advisors can
locate a nearby service provider to help with
a flat tire, a battery jump, or an empty
gas tank.
Security
If equipped, OnStar provides these services:
.With Stolen Vehicle Assistance, OnStar
Advisors can use GPS to pinpoint the
vehicle and help authorities quickly
recover it.
.With Remote Ignition Block, if equipped,
OnStar can block the vehicle from being
restarted.
.With Stolen Vehicle Slowdown,
if equipped, OnStar can work with law
enforcement to gradually slow the
vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked and the
vehicle alarm sounds, a notification by text,
e-mail, or phone call will be sent. If the
vehicle is stolen, an OnStar Advisor can work
with authorities to recover the vehicle.