CHEVROLET EXPRESS CARGO 2021 User Guide

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
10 Keys, Doors, and Windows
3. Insert the new battery, positive sidefacing down. Replace with a CR2032 or
equivalent battery.
4. Snap the transmitter back together.
Remote Vehicle Start
This vehicle may have a remote start
feature. This feature allows you to start the
engine from outside the vehicle. It may also
start the vehicle's heating or air conditioning
systems. See Climate Control Systems 0119.
Laws in some local communities may restrict
the use of remote starters. For example,
some laws may require a person using
remote start to have the vehicle in view
when doing so. Check local regulations for
any requirements on remote starting of
vehicles.
Do not use the remote start feature if the
vehicle is low on fuel. The vehicle may run
out of fuel.
The RKE transmitter range may be less while
the vehicle is running.
Other conditions can affect the performance
of the transmitter. See Remote Keyless Entry
(RKE) System 08.
/:This button will be on the RKE
transmitter if the vehicle has remote start.
To start the engine using the remote start
feature:
1. Press and release
Qon the transmitter.
2. Immediately press and hold
/until the
turn signal lamps flash. If you cannot see
the lamps, press and hold
/for at least
four seconds.
When the engine starts, the parking
lamps will turn on and remain on while
the engine is running. The doors will be
locked.
The engine will continue to run for
10 minutes. After 30 seconds, repeat the
steps if a 10-minute extension is desired.
Remote start can be extended only once.
After entering the vehicle during a remote
start, turn the ignition on to drive the
vehicle.
A maximum of two remote starts or a start
with an extension are allowed between
ignition cycles. If the remote start procedure is used again
before the first 10-minute time frame has
ended, the first 10 minutes will immediately
expire and the second 10-minute time frame
will start.
After the engine has been remote started
two times or a start with an extension, the
ignition must be turned on and then off
before the remote start procedure can be
used again.
To cancel a remote start do any of the
following:
.Press and hold/until the parking lamps
turn off.
.Turn on the hazard warning flashers.
.Turn the ignition on and then off.
The remote vehicle start feature will not
operate if:
.The key is in the ignition.
.The hood is open.
.The hazard warning flashers are on.
.There is an emission control system
malfunction. See Malfunction Indicator
Lamp (Check Engine Light) 076.
.The engine coolant temperature is
too high.
.The oil pressure is low.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Keys, Doors, and Windows 11
.The vehicle is not in park.
.Two remote starts or a start with an
extension have already been provided.
To turn on or off, see Vehicle Personalization
0 86.
Door Locks
{Warning
.Passengers, especially children, can
easily open the doors and fall out of a
moving vehicle. When a door is locked,
the handle will not open it. The
chance of being thrown out of the
vehicle in a crash is increased if the
doors are not locked. So, all
passengers should wear seat belts
properly and the doors should be
locked whenever the vehicle is driven.
.Young children who get into unlocked
vehicles may be unable to get out.
A child can be overcome by extreme
heat and can suffer permanent injuries
or even death from heat stroke.
Always lock the vehicle whenever
leaving it.
(Continued)
Warning (Continued)
.Outsiders can easily enter through an
unlocked door when you slow down
or stop the vehicle. Locking the doors
can help prevent this from happening.
To lock the door from the inside, slide the
manual lever on the door down. To unlock
the door, slide the manual lever up.
From the outside, use the key.
If the vehicle is equipped with Keyless Entry,
seeRemote Keyless Entry (RKE) System
Operation 08.
Power Door Locks
If equipped, pressTto lock or unlock the
doors.
When a door is locked, the inside door
handle will not work.
Cargo Door Relocking
If the cargo door is open when the lock
button is pressed on the door or the
RKE transmitter, all doors will lock except
the cargo door. The cargo door will lock
immediately when it is closed or when the
delayed locking feature functions.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
12 Keys, Doors, and Windows
Delayed Locking
When locking the doors with the power lock
switch and a door open, the doors will lock
five seconds after the last door is closed. The
horn chirps to signal that the delayed
locking feature is in use.
Pressing
eorQon the RKE transmitter
will override the delayed locking feature and
immediately lock all the doors.
This feature will not operate if the key is in
the ignition.
This feature can be programmed using the
Driver Information Center (DIC). See “DELAY
DOOR LOCK” inVehicle Personalization 086.
Automatic Door Locks
The vehicle may have an automatic lock/
unlock feature. This feature can be
programmed using the Driver Information
Center (DIC). See Vehicle Personalization
0 86.
Lockout Protection
This feature protects you from locking the
key in the vehicle when the key is in the
ignition and a door is open. If the power lock switch is pressed when
either the driver, passenger, or rear door is
open, all the doors will lock and then the
driver door will unlock. This feature does not
include the side cargo door.
If the vehicle has an ambulance package,
this feature is disabled.
Safety Locks
Security locks are located on the front
portion of the 60/40 side swing-out door or
the side sliding door.
60/40 Swing-Out Side Door - Passenger Side.
For the 60/40 side swing-out door, move the
button to the left for the passenger side
door to engage the security feature. Move the button to the right for the
passenger side door to return the door locks
to normal operation.
Side Sliding Door
For the side sliding door, move the button
up to engage the security feature. Move the
button down to return the door locks to
normal operation.
Safety Locks
Security locks are located on the front
portion of the 60/40 side swing-out door or
the side sliding door.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Keys, Doors, and Windows 13
60/40 Swing-Out Side Door—Passenger Side
For the 60/40 side swing-out door, move the
button to the left for the passenger side
door to engage the security feature.
Move the button to the right for the
passenger side door to return the door locks
to normal operation.Side Sliding Door
For the side sliding door, move the button
up to engage the security feature. Move the
button down to return the door locks to
normal operation.
Doors
Side Door (60/40 Swing-Out)
To open the front portion of a 60/40 door
from the outside, pull out on the handle and
open the door.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
14 Keys, Doors, and Windows
To open the front portion of a 60/40 door
from the inside, pull the handle toward you
and push the door open.
To open the rear portion of a 60/40 door
from the outside, pull the handle on the
side of the rear door and pull the door
toward you.
To close the 60/40 side doors, close the rear
door first. Then close the front door. Check
to make sure that both doors are
completely closed.
The swing-out doors have a check strap
assembly in the door frame to keep the
door from opening beyond 90 degrees.
To open the door beyond 90 degrees, close
the door partially, pull the check strap
toward you and then open the door. When
the door is closed, the check strap will
automatically re-engage.Sliding Door
To open the sliding side door from the
outside, pull the handle toward the rear of
the vehicle and slide the door open.
To close the sliding side door from the
outside, use the handle to slide the door
toward the front of the vehicle.
When the door is closed, it will be flush with
the side of the body.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Keys, Doors, and Windows 15
To open the sliding side door from the
inside, pull the handle toward the rear of
the vehicle. Then, slide the door toward the
rear of the vehicle.
To close the sliding side door from the
inside, grasp the handle and slide the door
toward the front of the vehicle.
Make sure the door is completely closed
before driving away.
Rear Doors
{Warning
Unlocked doors can be dangerous.
.Passengers, especially children, can
easily open the doors and fall out of a
moving vehicle. The doors can be
unlocked and opened while the vehicle
is moving. The chance of being thrown
out of the vehicle in a crash is
increased if the doors are not locked.
So, all passengers should wear seat
belts properly and the doors should be
locked whenever the vehicle is driven.
.Young children who get into unlocked
vehicles may be unable to get out.
A child can be overcome by extreme
heat and can suffer permanent injuries
or even death from heat stroke.
Always lock the vehicle whenever
leaving it.
.Outsiders can easily enter through an
unlocked door when you slow down
or stop the vehicle. Locking the doors
can help prevent this from happening.To open the rear doors from the outside,
pull the handle toward you to open the
passenger side rear door first.
To open the driver side rear door, pull the
latch release at the inside edge of the door.
To close the rear doors, close the driver side
rear door first. Then close the passenger side
rear door. Check to make sure both doors
are completely closed.
Vehicle Security
This vehicle has theft-deterrent features;
however, they do not make the vehicle
impossible to steal.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
16 Keys, Doors, and Windows
Vehicle Alarm System
This vehicle has an anti-theft alarm system.
Arming the Alarm System
1. Close the side door/rear doors and thehood. Turn off the vehicle.
2. Lock the vehicle in one of two ways:
.Use the RKE transmitter.
.With a door open, press the
inside
Q.
3. After 30 seconds the alarm system will arm. Pressing
Qon the RKE transmitter
a second time will bypass the 30-second
delay and immediately arm the alarm
system.
The vehicle alarm system will not arm if the
doors are locked with the key or the manual
door lock.
The alarm will also be activated if a
passenger door, side door, rear door, or the
hood is opened without first disarming the
system. When the alarm is activated, the
turn signals flash and the horn sounds for
about 30 seconds. The alarm system will
then re-arm to monitor for the next
unauthorized event.
Disarming the Alarm System
To disarm the alarm system or turn off the
alarm if it has been activated:
.PressKon the RKE transmitter.
.Start the vehicle.
To avoid setting off the alarm by accident:
.Lock the vehicle after all occupants have
left the vehicle and all doors are closed.
.Always unlock a door with the RKE
transmitter.
Unlocking the driver door with the key will
not disarm the system or turn off the alarm.
How to Detect a Tamper Condition
IfKis pressed and the horn chirps and the
lights flash three times, the alarm was
activated while the alarm system was
armed.
If the alarm system has been activated, and
allowed to complete an event
(approximately one minute), a message will
appear on the Driver Information Center
(DIC) the next time the vehicle is started.
Theft Alarm Notification
To enable e-mail or text notification, see
“Theft Alarm Notification” in OnStarSecurity
0 278.
Testing the Alarm
To test the alarm:
1. Lower the driver window and open the driver door.
2. Press
Qon the RKE transmitter.
3. Close the door and wait for a few seconds.
4. Reach in through the open window, unlock the door with the manual door
lock, and open the door.
This should set off the alarm.
If the alarm does not sound when it
should but the lamps flash, check to see
if the horn works. The horn fuse may be
blown. To replace the fuse, see Fuses and
Circuit Breakers 0205.
Immobilizer
See Radio Frequency Statement 0273.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Keys, Doors, and Windows 17
Immobilizer Operation
This vehicle is equipped with the
PASS-Key®III+ (Personalized Automotive
Security System) theft-deterrent system.
PASS-Key III+ is a passive theft deterrent
system.
The system is automatically armed when
the key is removed from the ignition.
You do not have to manually arm or disarm
the system.
The security light will come on if there is a
problem with arming or disarming the
theft-deterrent system.
If the engine does not start and the security
light comes on, the key may have a
damaged transponder. Turn the ignition off
and try again.
If the engine still does not start, and the
key appears to be undamaged, try another
ignition key. If the engine still does not
start with the other key, the vehicle needs
service. If the vehicle does start, the first
key may be faulty. See your dealer or a
locksmith who can service the PASS-Key III+
to have a new key made. It is possible for the PASS-Key III+ decoder to
learn the transponder value of a new or
replacement key. Up to eight keys may be
programmed for the vehicle. This procedure
is for learning additional keys only. If all the
currently programmed keys are lost or do
not operate, you must see your dealer or a
locksmith who can service PASS-Key III+ to
have keys made and programmed to the
system.
See your dealer or a locksmith who can
service PASS-Key III+ to get a new key blank
that is cut exactly as the ignition key that
operates the system.
To program the new key:
1. Verify the new key has
1stamped
on it.
2. Insert the original, already programmed key into the ignition lock cylinder and
start the engine. If the engine will not
start, see your dealer for service.
3. After the engine has started, turn the ignition off and remove the key.
4. Insert the key to be programmed and turn the ignition on within 10 seconds of
removing the previous key. The security message will turn off once
the key has been programmed. It may
not be apparent that the security
message went on due to how quickly
the key is programmed.
5. Repeat Steps 1–4 if additional keys are to be programmed.
If you lose or damage a PASS-Key III+ key,
see your dealer or a locksmith who can
service PASS-Key III+ to have a new
key made.
Do not leave the key or device that disarms
or deactivates the theft-deterrent system in
the vehicle.Exterior Mirrors
Convex Mirrors
{Warning
A convex mirror can make things, like
other vehicles, look farther away than
they really are. If you cut too sharply
into the next lane, you could hit a vehicle
that is driving next to you. Check the
inside mirror or glance over your
shoulder before changing lanes.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
18 Keys, Doors, and Windows
If equipped, the lower portion of the driver
and passenger side mirror is convex.
A convex mirror's surface is curved so more
can be seen from the driver seat. The
convex mirror can be adjusted manually to
the driver preferred position for better
vision.
Manual Mirrors
Adjust the mirrors by moving the mirror up
and down and left and right.
The mirrors can be manually folded
in or out.
On the lower portion of each mirror is an
auxiliary convex mirror. A convex mirror's
surface is curved so you can see more from
the driver seat. The auxiliary convex mirrors
can be adjusted manually by moving the
mirror.
Trailer-Tow Mirrors
Vehicles with towing mirrors can be
adjusted manually for a clear view of the
objects behind you.
On the lower portion of each mirror there is
an auxiliary convex mirror that can be
adjusted manually to provide an extended
field of view.
The mirrors can be manually folded
in or out.
Power Mirrors
If equipped with power mirrors, select each
mirror by turning the knob clockwise for the
passenger side mirror or counterclockwise
for the driver side mirror. The center
position is neutral.
Adjust the mirror angle by moving the knob
in the desired direction. The auxiliary convex
mirrors can only be adjusted manually.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Keys, Doors, and Windows 19
Folding Mirrors
Manual Folding Mirrors
The mirrors can be folded inward toward
the vehicle to prevent damage when going
through an automatic car wash. Push the
mirror outward to return it to the original
position.
Side Blind Zone Alert
The vehicle may have Side Blind Zone Alert.
SeeSide Blind Zone Alert (SBZA) 0155.
Heated Mirrors
For vehicles with heated mirrors:
1:Press to heat the mirrors.
An indicator light in the button lights when
the outside heated mirrors are activated.
See “Rear Window Defogger” underClimate
Control Systems 0119.
Interior Mirrors
Interior Rearview Mirrors
Adjust the rearview mirror for a clear view
of the area behind the vehicle. Do not spray glass cleaner directly on the
mirror. Use a soft towel dampened with
water.
Manual Rearview Mirror
Push the tab forward for daytime use and
pull it rearward for nighttime use to avoid
glare of the headlamps from behind.
Backup Video Manual Mirror
If equipped, this manual dimming mirror
provides a camera view of the area behind
the vehicle. The video display feature comes
on when the vehicle is shifted in R (Reverse),
and turns off when the vehicle is shifted out
of R (Reverse).
Troubleshooting
If the vehicle is in R (Reverse) and a blue
screen is displayed in the mirror and then
the display shuts off, see your dealer for
service.
See
Rear Vision Camera (RVC) 0152.
Windows
{
Warning
Never leave a child, a helpless adult, or a
pet alone in a vehicle, especially with the
windows closed in warm or hot weather.
They can be overcome by the extreme
heat and suffer permanent injuries or
even death from heat stroke.
Manual Windows
Operate the manual windows by turning the
hand crank on each door to raise or lower
the side door windows.