ECU CHEVROLET EXPRESS CARGO 2021 Owner's Guide

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
Instruments and Controls 85
the tire positions, seeTire Pressure Monitor
System 0218. See Tire Inspection 0221 and
Tire Rotation 0221.
Change Compass Zone
The vehicle may have this feature. To
change the compass zone through the DIC,
see Compass 067.
Calibrate Compass
The vehicle may have this feature. The
compass can be manually calibrated. To
calibrate the compass through the DIC, see
Compass 067.
Blank Display
This display shows no information.
Vehicle Messages
Messages displayed on the DIC indicate the
status of the vehicle or some action that
may be needed to correct a condition.
Multiple messages may appear one after
another.
The messages that do not require
immediate action can be acknowledged and
cleared by pressing
V. The messages that
require immediate action cannot be cleared
until that action is performed. All messages should be taken seriously;
clearing the message does not correct the
problem.
If a SERVICE message appears, see your
dealer.
Follow the instructions given in the
messages. The system displays messages
regarding the following topics:
.Service Messages
.Fluid Levels
.Vehicle Security
.Brakes
.Steering
.Ride Control Systems
.Driver Assistance Systems
.Cruise Control
.Lighting and Bulb Replacement
.Wiper/Washer Systems
.Doors and Windows
.Seat Belts
.Airbag Systems
.Engine and Transmission
.Tire Pressure
.Battery
Engine Power Messages
ENGINE POWER IS REDUCED
This message displays when the vehicle's
propulsion power is reduced. A reduction in
propulsion power can affect the vehicle's
ability to accelerate. If this message is on,
but there is no observed reduction in
performance, proceed to your destination.
Under certain conditions the performance
may be reduced the next time the vehicle is
driven. The vehicle may be driven while this
message is on, but maximum acceleration
and speed may be reduced. Anytime this
message stays on, or displays repeatedly,
the vehicle should be taken to your dealer
for service as soon as possible.
Under certain operating conditions,
propulsion will be disabled. Try restarting
after the ignition has been off for
30 seconds.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
Infotainment System 103
FAV :If equipped with a FAV button, a
maximum of 36 stations can be programmed
as favorites using the six softkeys below the
radio station frequency tabs and by using
the radio favorites page button (FAV
button). Press FAV to go through up to
six pages of favorites, each having
six favorite stations available per page. Each
page of favorites can contain any
combination of AM, FM, or SXM stations.
The balance/fade and tone settings that
were previously adjusted are stored with the
favorite stations.
To store a station as a favorite:
1. Tune to the desired radio station.
2. Press FAV to display the page where the station is to be stored.
3. Press and hold one of the six softkeys until a beep sounds. When that softkey
is pressed and released, the station that
was set returns.
4. Repeat the steps for each softkey radio station to be stored as a favorite.
The number of favorites pages can be set up
using the MENU button. To set up the
number of favorites pages: 1. Press MENU to display the radio setup menu. 2. Press the softkey below the FAV 1-6 tab.
3. Select the desired number of favorites
pages by pressing the softkey below the
displayed page numbers.
4. Press FAV, or let the menu time out, to return to the original main radio screen
showing the radio station frequency tabs
and to begin the process of
programming favorites for the chosen
number of numbered pages.
Radio Reception
Unplug electronic devices from the accessory
power outlets if there is interference or
static in the radio.
FM
FM signals only reach about 16 to 65 km (10
to 40 mi). Although the radio has a built-in
electronic circuit that automatically works to
reduce interference, some static can occur,
especially around tall buildings or hills,
causing the sound to fade in and out.
AM
The range for most AM stations is greater
than for FM, especially at night. The longer
range can cause station frequencies to
interfere with each other. Static can also occur when things like storms and power
lines interfere with radio reception. When
this happens, try reducing the treble on the
radio.
SiriusXM Satellite Radio Service
If equipped, SiriusXM Satellite Radio Service
provides digital radio reception. Tall
buildings or hills can interfere with satellite
radio signals, causing the sound to fade in
and out. In addition, traveling or standing
under heavy foliage, bridges, garages,
or tunnels may cause loss of the SiriusXM
signal for a period of time. Some cellular
services may interfere with SXM reception
causing loss of signal.
Mobile Device Usage
Mobile device usage, such as making or
receiving calls, charging, or just having the
mobile device on may cause static
interference in the radio. Unplug the mobile
device or turn it off if this happens.
Fixed Mast Antenna
The fixed mast antenna will go through
most car washes as long as it is securely
attached. If the antenna becomes slightly
bent, straighten it out by hand. If it is badly
bent, replace it.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
134 Driving and Operating
Example 3
1. Maximum Vehicle Capacity Weight forExample 3 = 453 kg (1,000 lbs)
2. Subtract Occupant Weight @ 91 kg (200 lbs) × 5 = 453 kg (1,000 lbs)
3. Available Cargo Weight = 0 kg (0 lbs)
Refer to the vehicle tire and loading
information label for specific
information about the vehicle's capacity
weight and seating positions. The
combined weight of the driver,
passengers, and cargo should never
exceed the vehicle capacity weight.
Certification/Tire Label
A vehicle specific Certification/Tire label
is attached to the rear edge of the
driver door. The label may show the
size of the vehicle's original tires and
the inflation pressures needed to obtain
the gross weight capacity of the
vehicle. This is called Gross Vehicle
Weight Rating (GVWR). The GVWR
includes the weight of the vehicle, all
occupants, fuel, and cargo.
The Certification/Tire label also may
show the maximum weights for the
front and rear axles, called Gross Axle
Weight Rating (GAWR). To find out the actual loads on the front and rear axles,
you need to go to a weigh station and
weigh the vehicle. Your dealer can help
you with this. Be sure to spread out the
load equally on both sides of the
centerline.
{Warning
Things you put inside the vehicle can
strike and injure people in a sudden
stop or turn, or in a crash.
.Put things in the cargo area of the
vehicle. Try to spread the weight
evenly.
.Never stack heavier things, like
suitcases, inside the vehicle so
that some of them are above the
tops of the seats.
.Do not leave an unsecured child
restraint in the vehicle.
.When you carry something inside
the vehicle, secure it whenever
you can.
.Do not leave a seat folded down
unless you need to.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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140 Driving and Operating
Warning (Continued)
.Before starting the vehicle, unplug the
cord, reattach the cover to the plug,
and securely fasten the cord. Keep the
cord away from any moving parts.
4. Before starting the engine, be sure to unplug and store the cord as it was
before to keep it away from moving
engine parts and prevent damage.
The length of time the heater should remain
plugged in depends on several factors. Ask a
dealer in the area where you will be parking
the vehicle for the best advice on this.
Shifting Into Park
1. Hold the brake pedal down, then set the parking brake.
2. Move the shift lever into the P (Park) position by pulling the shift lever toward
you and moving it up as far as it will go.
3. Push the ignition key in, towards the steering column and then turn the
ignition off. 4. Remove the key and take it with you.
If you can leave the vehicle with the
ignition key in your hand, the vehicle is
in P (Park).
Leaving the Vehicle with the Engine
Running
{Warning
It can be dangerous to leave the vehicle
with the engine running. It could
overheat and catch fire.
It is dangerous to get out of the vehicle
if the shift lever is not fully in P (Park)
with the parking brake firmly set. The
vehicle can roll.
Do not leave the vehicle when the engine
is running. If you have left the engine
running, the vehicle can move suddenly.
You or others could be injured. To be
sure the vehicle will not move, even
when you are on fairly level ground,
always set the parking brake and move
the shift lever to P (Park). See Shifting
Into Park 0140. If you are towing a
trailer, see Driving Characteristics and
Towing Tips 0160. If you have to leave the vehicle with the
engine running, be sure the vehicle is in
P (Park) and the parking brake is firmly set.
After the shift lever is moved into P (Park),
hold the regular brake pedal down. Then,
see if you can move the shift lever away
from P (Park) without first pulling it toward
you. If you can, it means that the shift lever
was not fully locked into P (Park).Torque Lock
If you are parking on a hill and you do not
shift the transmission into P (Park) properly,
the weight of the vehicle can put too much
force on the parking pawl in the
transmission. It might be difficult to pull the
shift lever out of P (Park). This is called
torque lock. To prevent torque lock, set the
parking brake and then shift into P (Park)
properly before you leave the driver seat. To
find out how, see
Shifting Into Park0140.
When you are ready to drive, move the
shift lever out of P (Park) before releasing
the parking brake.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
162 Driving and Operating
The trailer structure, the tires, and the
brakes must be all be rated to carry the
intended cargo. Inadequate trailer
equipment can cause the combination to
operate in an unexpected or unsafe manner.
Before driving, inspect all trailer hitch parts
and attachments, safety chains, electrical
connectors, lamps, tires, and mirrors. See
Towing Equipment0172. If the trailer has
electric brakes, start the combination
moving and then manually apply the trailer
brake controller to check the trailer brakes
work. During the trip, occasionally check
that the cargo and trailer are secure and
that the lamps and any trailer brakes are
working.
Towing with a Stability Control System
When towing, the stability control system
might be heard. The system reacts to
vehicle movement caused by the trailer,
which mainly occurs during cornering. This is
normal when towing heavier trailers.
Following Distance
Stay at least twice as far behind the vehicle
ahead as you would when driving without a
trailer. This can help to avoid heavy braking
and sudden turns.
Passing
More passing distance is needed when
towing a trailer. The combination of the
vehicle and trailer will not accelerate as
quickly and is much longer than the vehicle
alone. It is necessary to go much farther
beyond the passed vehicle before returning
to the lane. Pass on level roadways. Avoid
passing on hills if possible.
Backing Up
Hold the bottom of the steering wheel with
one hand. To move the trailer to the left,
move that hand to the left. To move the
trailer to the right, move that hand to the
right. Always back up slowly and, if possible,
have someone guide you.
Making Turns
Caution
Turn more slowly and make wider arcs
when towing a trailer to prevent damage
to your vehicle. Making very sharp turns
could cause the trailer to contact the
vehicle. Make wider turns than normal when towing,
so trailer will not go over soft shoulders,
over curbs, or strike road signs, trees,
or other objects. Always signal turns well in
advance. Do not steer or brake suddenly.
Driving on Grades
Reduce speed and shift to a lower gear
before starting down a long or steep
downhill grade. If the transmission is not
shifted down, the brakes may overheat and
result in reduced braking efficiency.
The vehicle can tow in D (Drive). Shift the
transmission to a lower gear if the
transmission shifts too often under heavy
loads and/or hilly conditions.
When towing at higher altitudes, engine
coolant will boil at a lower temperature
than at lower altitudes. If the engine is
turned off immediately after towing at high
altitude on steep uphill grades, the vehicle
could show signs similar to engine
overheating. To avoid this, let the engine
run, preferably on level ground, with the
transmission in P (Park) for a few minutes
before turning the engine off. If the
overheat warning comes on, see
Engine
Overheating 0194.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
180 Vehicle Care
2. Go to the front of the vehicle and locatethe secondary release lever under the
front center of the hood. Push the
secondary hood release lever upward to
release.
3. Lift the hood and release the hood proprod from its retainer, in the front of the
engine compartment. Securely insert the
rod end into the slot marked with an
arrow, on the underside of the hood. To close the hood:
1. Before closing the hood, be sure all filler caps are on properly, and all tools are
removed.
2. Lift the hood and remove the hood prop rod from the underside of the hood.
Return the prop rod to its retainer. The
prop rod must click into place when
returning it to the retainer to prevent
hood damage.
3. Lower the hood 20 cm (8 in) above the vehicle and release it. Check to make
sure the hood is latched completely.
Repeat this process with additional force
if necessary.
{Warning
Do not drive the vehicle if the hood is
not latched completely. The hood could
open fully, block your vision, and cause a
crash. You or others could be injured.
Always close the hood completely before
driving.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
190 Vehicle Care
To inspect and replace the filter:1. Remove the eight screws, slide the top cover forward and lift, to gain access to
the air cleaner/filter.
2. Remove the air cleaner/filter from the housing base. Take care to dislodge as
little dirt as possible.
{Warning
If part replacement is necessary, the part
must be replaced with one of the same
part number or with an equivalent part.
Use of a replacement part without the
same fit, form, and function may result
in personal injury or damage to the
vehicle.
3. Clean the air cleaner/filter sealing surface and housing base.
4. Install the engine air cleaner/filter in the housing base.
5. Install the top cover by sliding it into position on the housing base, and secure
using eight screws.
6.6L V8 Engine
To inspect and replace the filter: 1. Remove the six screws, slide the top cover forward and lift, to gain access to
the air cleaner/filter.
2. Remove the air cleaner/filter from the housing base. Take care to dislodge as
little dirt as possible.
{Warning
If part replacement is necessary, the part
must be replaced with one of the same
part number or with an equivalent part.
Use of a replacement part without the
(Continued)
Warning (Continued)
same fit, form, and function may result
in personal injury or damage to the
vehicle.
3. Clean the air cleaner/filter sealing surface and housing base.
4. Install the engine air cleaner/filter in the housing base.
5. Install the top cover by sliding it into position on the housing base, and secure
using six screws.
See Maintenance Schedule 0251 to
determine when to replace the engine air
cleaner/filter.
{Warning
Operating the engine with the air
cleaner/filter off can cause you or others
to be burned. Use caution when working
on the engine. Do not start the engine or
drive the vehicle with the air cleaner/
filter off, as flames may be present if the
engine backfires.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
194 Vehicle Care
3. Fill the radiator with the proper mixture,up to the base of the filler neck. See
Recommended Fluids and Lubricants
0257 for more information about the
proper coolant mixture.
4. Remove the coolant recovery tank cap
and fill to the COLD FILL mark.
5. Reinstall the cap back on the coolant recovery tank, but leave the radiator
pressure cap off.
6. Start the engine and let it run until the upper radiator hose can be felt getting
hot. Watch out for the engine
cooling fan. 7. By this time, the coolant level inside the
radiator filler neck may be lower. If the
level is lower, add more of the proper
mixture through the filler neck until the
level reaches the base of the filler neck.
8. Replace the pressure cap. At any time during this procedure if coolant begins to
flow out of the filler neck, reinstall the
pressure cap.
Caution
If the pressure cap is not tightly installed,
coolant loss and engine damage may
occur. Be sure the cap is properly and
tightly secured.
Engine Overheating
If the vehicle has a diesel engine, see the
Duramax diesel supplement.
Caution
Do not run the engine if there is a leak
in the engine cooling system. This can
cause a loss of all coolant and can
damage the system and vehicle. Have
any leaks fixed right away. The vehicle has an indicator to warn of
engine overheating.
There is an engine coolant temperature
gauge on the vehicle's instrument cluster.
See
Engine Coolant Temperature Gauge 073.
If the decision is made not to lift the hood
when this warning appears, but instead get
service help right away, see Roadside
Assistance Program 0268.
If the decision is made to lift the hood,
make sure the vehicle is parked on a level
surface.
Then check to see if the engine cooling fans
are running. If the engine is overheating, the
fan should be running. If it is not, do not
continue to run the engine and have the
vehicle serviced.
See if the engine cooling fan speed increases
when idle speed is doubled by pushing the
accelerator pedal down. If it does not, the
vehicle needs service. Turn off the engine.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
202 Vehicle Care
2. Push the release lever (2) to disengagethe hook and push the wiper arm (1) out
of the blade assembly (3).
3. Push the new blade assembly securely on the wiper arm until the release lever
clicks into place.
Windshield Replacement
Driver Assistance Systems
If the windshield needs to be replaced and
the vehicle is equipped with a front camera
sensor for the Driver Assistance Systems, a
GM replacement windshield is
recommended. The replacement windshield
must be installed according to GM
specifications for proper alignment. If it is
not, these systems may not work properly,
they may display messages, or they may
not work at all. See your dealer for proper
windshield replacement.
Headlamp Aiming
Front Headlamp Aiming
Headlamp aim has been preset and should
need no further adjustment.
If the vehicle is damaged in a crash, the
headlamp aim may be affected.
If adjustment to the headlamps is necessary,
see your dealer.
Bulb Replacement
For the proper type of replacement bulbs,
or any bulb changing procedure not listed in
this section, contact your dealer.
Caution
Do not replace incandescent bulbs with
aftermarket LED replacement bulbs. This
can cause damage to the vehicle electrical
system.
Halogen Bulbs
{Warning
Halogen bulbs have pressurized gas inside
and can burst if you drop or scratch the
bulb. You or others could be injured. Be
sure to read and follow the instructions
on the bulb package.
Front Turn Signal, Sidemarker,
and Parking Lamps
1. Front Parking and Turn Signal Lamp
2. Front Sidemarker Lamp

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Vehicle Care 205
To replace one of these bulbs:1. Remove the screws (3) that secure the license plate bulb assembly (2).
2. Turn the bulb socket (1) counterclockwise and pull the bulb straight out of the
socket.
3. Install the new bulb.
4. Reverse Steps 1 and 2 to reinstall the license plate bulb assembly.
Electrical System
Electrical System Overload
The vehicle has fuses and circuit breakers to
protect against an electrical system
overload.
When the current electrical load is too
heavy, the circuit breaker opens and closes,
protecting the circuit until the current load
returns to normal or the problem is fixed.
This greatly reduces the chance of circuit
overload and fire caused by electrical
problems. Fuses and circuit breakers protect power
devices in the vehicle.
Replace a bad fuse with a new one of the
identical size and rating.
If there is a problem on the road and a fuse
needs to be replaced, the same amperage
fuse can be borrowed. Choose some feature
of the vehicle that is not needed to use and
replace it as soon as possible.
Headlamp Wiring
An electrical overload may cause the lamps
to go on and off, or in some cases to
remain off. Have the headlamp wiring
checked right away if the lamps go on and
off or remain off.
Windshield Wipers
If the wiper motor overheats due to heavy
snow or ice, the windshield wipers will stop
until the motor cools and will then restart.
Although the circuit is protected from
electrical overload, overload due to heavy
snow or ice may cause wiper linkage
damage. Always clear ice and heavy snow
from the windshield before using the
windshield wipers.
If the overload is caused by an electrical
problem and not snow or ice, be sure to get
it fixed.
Fuses and Circuit Breakers
The wiring circuits in the vehicle are
protected from short circuits by a
combination of fuses and circuit breakers.
This greatly reduces the chance of damage
caused by electrical problems.