immobilizer CHEVROLET EXPRESS CARGO 2021 Owner's Manual

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
6 Keys, Doors, and Windows
Keys, Doors, and
Windows
Keys and Locks
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Remote Keyless Entry (RKE) System . . . . . 8
Remote Keyless Entry (RKE) SystemOperation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Remote Vehicle Start . . . . . . . . . . . . . . . . . . . 10
Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Power Door Locks . . . . . . . . . . . . . . . . . . . . . . . 11
Cargo Door Relocking . . . . . . . . . . . . . . . . . . . 11
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . 12
Automatic Door Locks . . . . . . . . . . . . . . . . . . . 12
Lockout Protection . . . . . . . . . . . . . . . . . . . . . . 12
Safety Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Safety Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Doors
Side Door (60/40 Swing-Out) . . . . . . . . . . . 13
Sliding Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Rear Doors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Vehicle Security
Vehicle Security . . . . . . . . . . . . . . . . . . . . . . . . . 15
Vehicle Alarm System . . . . . . . . . . . . . . . . . . 16
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Immobilizer Operation . . . . . . . . . . . . . . . . . . 17
Exterior Mirrors
Convex Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . 17
Manual Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . 18
Trailer-Tow Mirrors . . . . . . . . . . . . . . . . . . . . . 18
Power Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Folding Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . 19
Heated Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . 19
Interior Mirrors
Interior Rearview Mirrors . . . . . . . . . . . . . . . 19
Manual Rearview Mirror . . . . . . . . . . . . . . . . 19
Windows
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Manual Windows . . . . . . . . . . . . . . . . . . . . . . . 19
Power Windows . . . . . . . . . . . . . . . . . . . . . . . . 20
Swing-Out Windows . . . . . . . . . . . . . . . . . . . . 20
Enhanced Technology Glass . . . . . . . . . . . . . 21
Rear Windows . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Keys and Locks
Keys
{Warning
Leaving children in a vehicle with the
ignition key is dangerous and children or
others could be seriously injured or killed.
They could operate the power windows
or other controls or make the vehicle
move. The windows will function with
the keys in the ignition, and children or
others could be caught in the path of a
closing window. Do not leave children in
a vehicle with the ignition key.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
16 Keys, Doors, and Windows
Vehicle Alarm System
This vehicle has an anti-theft alarm system.
Arming the Alarm System
1. Close the side door/rear doors and thehood. Turn off the vehicle.
2. Lock the vehicle in one of two ways:
.Use the RKE transmitter.
.With a door open, press the
inside
Q.
3. After 30 seconds the alarm system will arm. Pressing
Qon the RKE transmitter
a second time will bypass the 30-second
delay and immediately arm the alarm
system.
The vehicle alarm system will not arm if the
doors are locked with the key or the manual
door lock.
The alarm will also be activated if a
passenger door, side door, rear door, or the
hood is opened without first disarming the
system. When the alarm is activated, the
turn signals flash and the horn sounds for
about 30 seconds. The alarm system will
then re-arm to monitor for the next
unauthorized event.
Disarming the Alarm System
To disarm the alarm system or turn off the
alarm if it has been activated:
.PressKon the RKE transmitter.
.Start the vehicle.
To avoid setting off the alarm by accident:
.Lock the vehicle after all occupants have
left the vehicle and all doors are closed.
.Always unlock a door with the RKE
transmitter.
Unlocking the driver door with the key will
not disarm the system or turn off the alarm.
How to Detect a Tamper Condition
IfKis pressed and the horn chirps and the
lights flash three times, the alarm was
activated while the alarm system was
armed.
If the alarm system has been activated, and
allowed to complete an event
(approximately one minute), a message will
appear on the Driver Information Center
(DIC) the next time the vehicle is started.
Theft Alarm Notification
To enable e-mail or text notification, see
“Theft Alarm Notification” in OnStarSecurity
0 278.
Testing the Alarm
To test the alarm:
1. Lower the driver window and open the driver door.
2. Press
Qon the RKE transmitter.
3. Close the door and wait for a few seconds.
4. Reach in through the open window, unlock the door with the manual door
lock, and open the door.
This should set off the alarm.
If the alarm does not sound when it
should but the lamps flash, check to see
if the horn works. The horn fuse may be
blown. To replace the fuse, see Fuses and
Circuit Breakers 0205.
Immobilizer
See Radio Frequency Statement 0273.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
Keys, Doors, and Windows 17
Immobilizer Operation
This vehicle is equipped with the
PASS-Key®III+ (Personalized Automotive
Security System) theft-deterrent system.
PASS-Key III+ is a passive theft deterrent
system.
The system is automatically armed when
the key is removed from the ignition.
You do not have to manually arm or disarm
the system.
The security light will come on if there is a
problem with arming or disarming the
theft-deterrent system.
If the engine does not start and the security
light comes on, the key may have a
damaged transponder. Turn the ignition off
and try again.
If the engine still does not start, and the
key appears to be undamaged, try another
ignition key. If the engine still does not
start with the other key, the vehicle needs
service. If the vehicle does start, the first
key may be faulty. See your dealer or a
locksmith who can service the PASS-Key III+
to have a new key made. It is possible for the PASS-Key III+ decoder to
learn the transponder value of a new or
replacement key. Up to eight keys may be
programmed for the vehicle. This procedure
is for learning additional keys only. If all the
currently programmed keys are lost or do
not operate, you must see your dealer or a
locksmith who can service PASS-Key III+ to
have keys made and programmed to the
system.
See your dealer or a locksmith who can
service PASS-Key III+ to get a new key blank
that is cut exactly as the ignition key that
operates the system.
To program the new key:
1. Verify the new key has
1stamped
on it.
2. Insert the original, already programmed key into the ignition lock cylinder and
start the engine. If the engine will not
start, see your dealer for service.
3. After the engine has started, turn the ignition off and remove the key.
4. Insert the key to be programmed and turn the ignition on within 10 seconds of
removing the previous key. The security message will turn off once
the key has been programmed. It may
not be apparent that the security
message went on due to how quickly
the key is programmed.
5. Repeat Steps 1–4 if additional keys are to be programmed.
If you lose or damage a PASS-Key III+ key,
see your dealer or a locksmith who can
service PASS-Key III+ to have a new
key made.
Do not leave the key or device that disarms
or deactivates the theft-deterrent system in
the vehicle.Exterior Mirrors
Convex Mirrors
{Warning
A convex mirror can make things, like
other vehicles, look farther away than
they really are. If you cut too sharply
into the next lane, you could hit a vehicle
that is driving next to you. Check the
inside mirror or glance over your
shoulder before changing lanes.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
Instruments and Controls 81
Security Light
The security light should come on briefly as
the engine is started. If it does not come on,
have the vehicle serviced by your dealer.
If the system is working normally, the
indicator light turns off.
If the light stays on and the engine does
not start, there could be a problem with the
theft-deterrent system. SeeImmobilizer
Operation 017.
High-Beam On Light
This light comes on when the high-beam
headlamps are in use. See
Headlamp High/Low-Beam Changer
0 91.
Cruise Control Light
This light comes on when the cruise control
is set.
This light goes out when the cruise control
is canceled. See Cruise Control0149.
Information Displays
Driver Information Center (DIC)
This vehicle has a DIC.
All messages will appear in the DIC display
at the bottom of the instrument cluster.
The DIC comes on when the ignition is on.
After a short delay, the DIC will display the
information that was last displayed before
the engine was turned off. The DIC displays trip, fuel, and vehicle
system information, and warning messages
if a system problem is detected.
If the vehicle has these features, the DIC
also displays the compass direction and the
outside air temperature when viewing the
trip and fuel information. The compass
direction appears on the top right corner of
the DIC display. The outside air temperature
automatically appears in the bottom right
corner of the DIC display. If there is a
problem with the system that controls the
temperature display, the numbers will be
replaced with dashes. If this occurs, have the
vehicle serviced by your dealer.
If the vehicle has a diesel engine, see the
Duramax diesel supplement.
DIC Operation and Displays
The DIC has different displays which can be
accessed by pressing the DIC buttons on the
instrument panel, next to the instrument
cluster.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
Index 289
General Information (cont'd)Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Glass, Enhanced Technology . . . . . . . . . . . . . . . 21
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Hazard Warning Flashers . . . . . . . . . . . . . . . . . 92
Head Restraints . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Automatic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Bulb Replacement . . . . . . . . . . . . . . . . . . . . . . 202
Daytime Running Lamps (DRL) . . . . . . . . . . 91
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
High-Beam On Light . . . . . . . . . . . . . . . . . . . . 81
High/Low Beam Changer . . . . . . . . . . . . . . . 91
Heated Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Heater Engine Coolant . . . . . . . . . . . . . . . . . . . . . . . . 139
Heating . . . . . . . . . . . . . . . . . . . . . . . . . . 119, 121, 122
High-Beam On Light . . . . . . . . . . . . . . . . . . . . . . .81
Hill and Mountain Roads . . . . . . . . . . . . . . . . 130
Hill Start Assist (HSA) . . . . . . . . . . . . . . . . . . . . .147
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 How to Wear Seat Belts Properly . . . . . . . . . 29
HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119, 121, 122
I
Idle System
Fast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Ignition Positions . . . . . . . . . . . . . . . . . . . . . . . . . 135
Ignition Transmission Lock Check . . . . . . . . 201
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Indicator
Vehicle Ahead . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Infants and Young Children, Restraints . . . . 47
Information
Publication Ordering . . . . . . . . . . . . . . . . . . . 273
Infotainment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Infotainment System . . . . . . . . . . . . . . . . . . . . 276
Instrument Cluster . . . . . . . . . . . . . . . . . . . . . . . . . 71
Instrument Panel Overview . . . . . . . . . . . . . . . . 4
Interior Rearview Mirrors . . . . . . . . . . . . . . . . . .19
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
J
Jump Starting - North America . . . . . . . . . . . 237
K
Keyless Entry Remote (RKE) System . . . . . . . . . . . . . . . . . . . . 8
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
L
Labeling, Tire Sidewall . . . . . . . . . . . . . . . . . . . . 213
Lamps
Daytime Running (DRL) . . . . . . . . . . . . . . . . . 91
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Exterior Controls . . . . . . . . . . . . . . . . . . . . . . . . 90
Exterior Lamps Off Reminder . . . . . . . . . . . 90
Exterior Lighting Battery Saver . . . . . . . . . 95
License Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Malfunction Indicator (CheckEngine) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Reading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Taillamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Lamps, Bulb Replacement . . . . . . . . . . . . . . . . 202
Lane Departure Warning (LDW) . . . . . . . . . . . 157
Lane Departure Warning Light . . . . . . . . . . . . 79
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . . . . . . . . . 31
LATCH System Replacing Parts after a Crash . . . . . . . . . . . 58
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Lighter, Cigarette . . . . . . . . . . . . . . . . . . . . . . . . . 70
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Illumination Control . . . . . . . . . . . . . . . . . . . . 93
Lights Airbag On-Off . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
Index 293
Signals, Turn and Lane-Change . . . . . . . . . . . . 93
Sliding Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Special Application Services . . . . . . . . . . . . . . 255
Specifications and Capacities . . . . . . . . . . . . . 261
Speedometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
StabiliTrakOFF Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Start Assist, Hill . . . . . . . . . . . . . . . . . . . . . . . . . . .147
Start Vehicle, Remote . . . . . . . . . . . . . . . . . . . . . 10
Starter Switch Check . . . . . . . . . . . . . . . . . . . . . 200
Starting the Engine . . . . . . . . . . . . . . . . . . . . . . . 137
Steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127 Fluid, Power . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Wheel Adjustment . . . . . . . . . . . . . . . . . . . . . . 65
Wheel Controls . . . . . . . . . . . . . . . . . . . . . . . . . 66
Storage Areas
Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Storage Compartments . . . . . . . . . . . . . . . . . . . 63
Stuck Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Swing-out Windows . . . . . . . . . . . . . . . . . . . . . . 20
Switches Airbag On-Off . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
System Forward Collision Alert (FCA) . . . . . . . . . . . 154
Infotainment . . . . . . . . . . . . . . . . . . . . . . . 96, 276
Noise Control . . . . . . . . . . . . . . . . . . . . . . . . . . 199 Systems
Driver Assistance . . . . . . . . . . . . . . . . . . . . . . 150
T
Taillamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Text Telephone (TTY) Users . . . . . . . . . . . . . . 267
Theft-Deterrent Systems . . . . . . . . . . . . . . . . . . . 17
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212 All-Season . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
Buying New Tires . . . . . . . . . . . . . . . . . . . . . . 223
Chains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Changing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Designations . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Different Size . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Full-Size Spare . . . . . . . . . . . . . . . . . . . . . . . . . 236
If a Tire Goes Flat . . . . . . . . . . . . . . . . . . . . . 227
Inspection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Pressure Light . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Pressure Monitor Operation . . . . . . . . . . . 218
Pressure Monitor System . . . . . . . . . . . . . . 218
Rotation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Sidewall Labeling . . . . . . . . . . . . . . . . . . . . . . 213
Terminology and Definitions . . . . . . . . . . . 215
Uniform Tire Quality Grading . . . . . . . . . . 225
Wheel Alignment and Tire Balance . . . . 226 Tires (cont'd)
Wheel Replacement . . . . . . . . . . . . . . . . . . . . 226
When It Is Time for New Tires . . . . . . . . . 223
Winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Top Tier Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Tow/Haul Mode . . . . . . . . . . . . . . . . . . . . . . . . . .145
Tow/Haul Mode Light . . . . . . . . . . . . . . . . . . . . 78
Towing Driving Characteristics . . . . . . . . . . . . . . . . . 160
Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
General Information . . . . . . . . . . . . . . . . . . . 160
Recreational Vehicle . . . . . . . . . . . . . . . . . . . 240
Trailer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Trailer Sway Control (TSC) . . . . . . . . . . . . . . 175
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
Traction
Control System (TCS)/StabiliTrakLight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147
Trademarks and License Agreements . . . . . . 117
Trailer
Sway Control (TSC) . . . . . . . . . . . . . . . . . . . . . 175
Tow Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164