radio CHEVROLET EXPRESS CARGO 2021 Owner's Manual

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 1/4/21
Introduction 5
1.Air Vents 0124.
2. Driver Information Center (DIC) Buttons (Out of View). See Driver Information
Center (DIC) 081.
3. Turn Signal Lever. See Turn and
Lane-Change Signals 093.
Windshield Wiper/Washer 067.
4. Horn 067.
5. Hazard Warning Flashers 092.
6. Instrument Cluster 071.
7. Shift Lever. See Automatic Transmission
0 142.
Manual Mode 0144 (If Equipped).
8. Climate Control Systems 0119.
9. Infotainment. See Overview (AM-FM
Radio) 097 or
Overview (Radio with CD/MP3) 099.
10. Power Outlets 069.
11. USB Port (If Equipped). See Auxiliary
Devices 0108. 12. Power Outlet 110/120 Volt Alternating
Current. See Power Outlets 069.
13. Rear Heating System 0121 (If Equipped).
Lane Departure Warning (LDW) 0157 (If
Equipped).
Forward Collision Alert (FCA) System
0 154 (If Equipped).
14. Passenger Airbag On-Off Switch (If Equipped). See Airbag On-Off Switch
0 42.
15. Traction Control/Electronic Stability
Control 0147.
16. Tow/Haul Mode Button (If Equipped). See Tow/Haul Mode 0145.
17. Steering Wheel Controls 066 (If
Equipped).
18. Steering Wheel Adjustment 065 (Out of
View), (If Equipped).
19. Parking Brake Release. See Parking Brake
0 146. 20.
Cruise Control 0149 (If Equipped).
Fast Idle System 0138 (If Equipped).
21. Parking Brake 0146.
22. Data Link Connector (DLC) (Out of View). SeeMalfunction Indicator Lamp (Check
Engine Light) 076.
23. Instrument Panel Illumination Control
093.
Dome Lamp Override. See Dome Lamps
0 94.
24. Exterior Lamp Controls 090.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
Keys, Doors, and Windows 7
{Warning
If the key is unintentionally rotated while
the vehicle is running, the ignition could
be moved out of the RUN position. This
could be caused by heavy items hanging
from the key ring, or by large or long
items attached to the key ring that could
be contacted by the driver or steering
wheel. If the ignition moves out of the
RUN position, the engine will shut off,
braking and steering power assist may be
impacted, and airbags may not deploy.
To reduce the risk of unintentional
rotation of the ignition key, do not
change the way the ignition key and
Remote Keyless Entry (RKE) transmitter,
if equipped, are connected to the
provided key rings.
The ignition key and key rings, and RKE
transmitter, if equipped, are designed to
work together as a system to reduce the
risk of unintentionally moving the key out
of the RUN position. The ignition key has a
small hole to allow attachment of the
provided key ring. It is important that any replacement ignition keys have a small hole.
See your dealer if a replacement key is
required.
The combination and size of the rings that
came with your keys were specifically
selected for your vehicle. The rings are
connected to the key like two links of a
chain to reduce the risk of unintentionally
moving the key out of the RUN position. Do
not add any additional items to the ring
attached to the ignition key. Attach
additional items only to the second ring,
and limit added items to a few essential
keys or small, light items no larger than an
RKE transmitter.
Interference from radio-frequency
identification (RFID) tags may prevent the
key from starting the vehicle. Keep RFID
tags away from the key when starting the
vehicle.
The key is used for the ignition, and all
locks.
See your dealer if a replacement key or
additional key is needed.
If it becomes difficult to turn a key, inspect
the key blade for debris. Periodically clean
with a brush or pick.
If locked out of the vehicle, see
Roadside
Assistance Program 0268.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
8 Keys, Doors, and Windows
With an active OnStar or connected service
plan, an OnStar Advisor may remotely
unlock the vehicle. SeeOnStar Overview
0 277.
Remote Keyless Entry (RKE)
System
See Radio Frequency Statement 0273.
If there is a decrease in the Remote Keyless
Entry (RKE) operating range:
.Check the distance. The transmitter may
be too far from the vehicle.
.Check the location. Other vehicles or
objects may be blocking the signal.
.Check the transmitter's battery. See
“Battery Replacement” later in this
section.
.If the transmitter is still not working
correctly, see your dealer or a qualified
technician for service.
Remote Keyless Entry (RKE)
System Operation
If equipped, the RKE transmitter functions
work up to 60 m (197 ft) away from the
vehicle. Other conditions can affect the performance
of the transmitter. See
Remote Keyless Entry
(RKE) System 08.
With Remote Start, Without Similar
Q:Press once to lock all doors. If enabled
through the Driver Information Center (DIC),
the parking lamps flash once to indicate
locking has occurred.
The horn may chirp when
Qis pressed
again within five seconds. See Vehicle
Personalization 086.
K:Press to unlock the driver door. IfKis
pressed again within five seconds, all
remaining doors unlock. The interior lamps come on and stay on for
20 seconds or until the ignition is turned on.
If enabled through the DIC, the parking
lamps flash twice to indicate unlocking has
occurred. See
Vehicle Personalization 086.
j:Press to unlock only the cargo doors.
/:If equipped, pressQand then press
and hold
/for at least four seconds or
until the turn signal lamps flash to start the
engine from outside the vehicle using the
RKE transmitter. See Remote Vehicle Start
0 10. To turn on or off, see Vehicle
Personalization 086.
L:Press and release to initiate vehicle
locator. The turn signal lamps flash and the
horn sounds three times.
Press and hold
Lfor more than
two seconds to sound the panic alarm. The
turn signal lamps flash and the horn sounds
repeatedly for 30 seconds. The alarm turns
off when the ignition is turned on or
Lis
pressed again. The ignition must be off for
the panic alarm to work.
If equipped with an RKE transmitter and
OnStar, refer to “Theft Alarm Notification" in
OnStar Security 0278.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
16 Keys, Doors, and Windows
Vehicle Alarm System
This vehicle has an anti-theft alarm system.
Arming the Alarm System
1. Close the side door/rear doors and thehood. Turn off the vehicle.
2. Lock the vehicle in one of two ways:
.Use the RKE transmitter.
.With a door open, press the
inside
Q.
3. After 30 seconds the alarm system will arm. Pressing
Qon the RKE transmitter
a second time will bypass the 30-second
delay and immediately arm the alarm
system.
The vehicle alarm system will not arm if the
doors are locked with the key or the manual
door lock.
The alarm will also be activated if a
passenger door, side door, rear door, or the
hood is opened without first disarming the
system. When the alarm is activated, the
turn signals flash and the horn sounds for
about 30 seconds. The alarm system will
then re-arm to monitor for the next
unauthorized event.
Disarming the Alarm System
To disarm the alarm system or turn off the
alarm if it has been activated:
.PressKon the RKE transmitter.
.Start the vehicle.
To avoid setting off the alarm by accident:
.Lock the vehicle after all occupants have
left the vehicle and all doors are closed.
.Always unlock a door with the RKE
transmitter.
Unlocking the driver door with the key will
not disarm the system or turn off the alarm.
How to Detect a Tamper Condition
IfKis pressed and the horn chirps and the
lights flash three times, the alarm was
activated while the alarm system was
armed.
If the alarm system has been activated, and
allowed to complete an event
(approximately one minute), a message will
appear on the Driver Information Center
(DIC) the next time the vehicle is started.
Theft Alarm Notification
To enable e-mail or text notification, see
“Theft Alarm Notification” in OnStarSecurity
0 278.
Testing the Alarm
To test the alarm:
1. Lower the driver window and open the driver door.
2. Press
Qon the RKE transmitter.
3. Close the door and wait for a few seconds.
4. Reach in through the open window, unlock the door with the manual door
lock, and open the door.
This should set off the alarm.
If the alarm does not sound when it
should but the lamps flash, check to see
if the horn works. The horn fuse may be
blown. To replace the fuse, see Fuses and
Circuit Breakers 0205.
Immobilizer
See Radio Frequency Statement 0273.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
66 Instruments and Controls
Steering Wheel Controls
If equipped, some audio controls can be
adjusted at the steering wheel.
w:Press to go to the next favorite radio
station, track on a CD, or folder on an iPod
or USB device.
c/x: Press to go to the previous
favorite radio station, track on a CD,
or folder on an iPod or USB device. Also
press to reject an incoming call or end a
current call. Radio
To select preset or favorite radio stations:
Press and release
worc/xto go to
the next or previous radio station stored as
a preset or favorite.
CD
To select tracks on a CD:
Press and release
worc/xto go to
the next or previous track.
Selecting Tracks on an iPod or USB Device
1. Press and hold
worc/xwhile
listening to a song until the contents of
the current folder appear on the
infotainment display.
2. Press and release
worc/xto
scroll up or down the list, then press and
hold
w, or press¨to play the
highlighted track.
Navigating Folders on an iPod or USB Device
1. Press and hold
worc/xwhile
listening to a song until the contents of
the current folder appear on the
infotainment display.
2. Press and hold
c/xto go back to
the previous folder list. 3. Press and release
worc/xto
scroll up or down the list.
.To select a folder, press and holdw
, or press¨when the folder is
highlighted.
.To go back further in the folder list,
press and hold
c/x.
b/g: Press to silence the vehicle
speakers only. Press again to turn the
sound on.
For vehicles with Bluetooth or OnStar
systems, press and hold for longer than
two seconds to interact with those systems.
See Bluetooth 0112 and
OnStar Overview 0277, if equipped.
SRCE : Press to switch between the radio
and CD, and for equipped vehicles, the front
auxiliary.
¨: Press to go to the next radio station
while in AM, FM, or SiriusXM, if equipped.
If equipped with a CD player or USB port:
Press
¨to go to the next track or chapter
while sourced to the CD.
Press
¨to select a track or a folder when
navigating folders on an iPod or USB device.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
Instruments and Controls 69
Clock
Setting the Time or Date
1. With the radio on, pressHand the HR,
MIN, MM, DD, and YYYY (hour, minute,
month, day, and year) display.
2. Press the softkey under any one of the tabs to be changed. Every time the
softkey is pressed again, the time or the
date if selected, increases by one.
Another way to increase the time or
date is to press
¨SEEK or\FWD
(forward).
3. To decrease, press
©SEEK orsREV.
Turn the
fknob, on the upper right side
of the radio, to adjust the selected
setting.
Changing the Time or Date Default Settings
1. With the radio on, press
Hand then the
softkey under the forward arrow that is
currently displayed on the infotainment
display until the time 12H (hour) and 24H
(hour), and the date MM/DD (month and
day) and DD/MM (day and month) are
displayed.
2. Press the softkey under the desired option. 3. Press
Hagain to apply the selected
default, or let the screen time out.
Power Outlets
Power Outlets 12 Volt Direct Current
The accessory power outlets can be used to
plug in electrical equipment, such as a cell
phone or an MP3 player.
The vehicle may have two accessory power
outlets on the instrument panel.
Remove the cover to access and replace
when not in use.
Certain power accessory plugs may not be
compatible to the accessory power outlet
and could overload vehicle or adapter fuses.
If a problem is experienced, see your dealer.
{Warning
Power is always supplied to the outlets.
Do not leave electrical equipment
plugged in when the vehicle is not in use
because the vehicle could catch fire and
cause injury or death.
Caution
Leaving electrical equipment plugged in
for an extended period of time while the
vehicle is off will drain the battery.
Always unplug electrical equipment when
not in use and do not plug in equipment
that exceeds the maximum 20 amp
rating.
When adding electrical equipment, be sure
to follow the proper installation instructions
included with the equipment. See Add-On
Electrical Equipment 0176.
Caution
Hanging heavy equipment from the
power outlet can cause damage not
covered by the vehicle warranty. The
power outlets are designed for accessory
power plugs only, such as cell phone
charge cords.
Power Outlet 110/120 Volt Alternating
Current
This power outlet can be used to plug in
electrical equipment that uses a maximum
limit of 150 watts.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
76 Instruments and Controls
Charging System Light
The charging system light comes on briefly
when the ignition is turned on, but the
engine is not running, as a check to show
the light is working. It should go out when
the engine is started.
If the light stays on, or comes on while
driving, there may be a problem with the
electrical charging system. Have it checked
by your dealer. Driving while this light is on
could drain the battery.
When this light comes on, or is flashing, the
Driver Information Center (DIC) also displays
a message.
If a short distance must be driven with the
light on, be sure to turn off all accessories,
such as the radio and air conditioner. Find a
safe place to stop the vehicle.
Malfunction Indicator Lamp
(Check Engine Light)
This light is part of the vehicle’s emission
control on-board diagnostic system. If this
light is on while the engine is running, a
malfunction has been detected and the
vehicle may require service. The light should
come on to show that it is working when
the ignition is on and the engine is not
running. SeeIgnition Positions 0135.
Malfunctions are often indicated by the
system before any problem is noticeable.
Being aware of the light and seeking service
promptly when it comes on may prevent
damage.
Caution
If the vehicle is driven continually with
this light on, the emission control system
may not work as well, the fuel economy
may be lower, and the vehicle may not
(Continued)
Caution (Continued)
run smoothly. This could lead to costly
repairs that might not be covered by the
vehicle warranty.
Caution
Modifications to the engine, transmission,
exhaust, intake, or fuel system, or the
use of replacement tires that do not
meet the original tire specifications, can
cause this light to come on. This could
lead to costly repairs not covered by the
vehicle warranty. This could also affect
the vehicle’s ability to pass an Emissions
Inspection/Maintenance test. See
Accessories and Modifications 0178.
If the light is flashing : A malfunction has
been detected that could damage the
emission control system and increase vehicle
emissions. Diagnosis and service may be
required.
To help prevent damage, reduce vehicle
speed and avoid hard accelerations and
uphill grades. If towing a trailer, reduce the
amount of cargo being hauled as soon as
possible.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
Lighting 91
the auto mode, the headlamps turn off once
the ignition is off or may remain on until
the headlamp delay ends, if enabled in the
Driver Information Center (DIC). See“Exit
Lighting” underVehicle Personalization 086.
Headlamp High/Low-Beam
Changer
2 3:Push the turn signal lever all the
way away from you to change the
headlamps from low to high beam. Then
release it.
Push the turn signal lever all the way from
you again or pull the turn signal lever all
the way toward you and release it to
change the headlamps back to low beam.
This instrument cluster light comes on when
the high-beam headlamps are on.
Flash-to-Pass
This feature is used to signal to the vehicle
ahead that you want to pass. If the headlamps are off or in the low‐beam
position, pull the turn signal lever toward
you to momentarily switch to high beams.
Release the lever to turn the high-beam
headlamps off.
Daytime Running Lamps (DRL)
DRL can make it easier for others to see the
front of the vehicle during the day. Fully
functional DRL are required on all vehicles
first sold in Canada.
The DRL system comes on in daylight when
the following conditions are met:
.The ignition is on.
.The exterior lamp control is in the AUTO
position.
.The shift lever is not in P (Park).
.The light sensor determines it is daytime.
When the DRL are on, the taillamps,
sidemarker, instrument panel lights, and
other lamps will not be on.
The automatic headlamp system
automatically switches from DRL to the
headlamps depending on the darkness of
the surroundings. To turn off the DRL, turn the exterior lamp
control to
Oand then release it. For
vehicles first sold in Canada, the DRL can
only be turned off when the vehicle is
parked.
Automatic Headlamp System
When it is dark enough outside and the
headlamp switch is in AUTO, the automatic
headlamp system turns on the headlamps,
along with the taillamps, sidemarker lamps,
parking lamps, and the instrument panel
lights. The radio lights will also be dim.
To turn off the automatic headlamp system,
turn the exterior lamp control to the off
position and then release. For vehicles first
sold in Canada, the transmission must be in
the P (Park) position, before the automatic
headlamp system can be turned off.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
96 Infotainment System
Infotainment System
Introduction
Infotainment . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Theft-Deterrent Feature . . . . . . . . . . . . . . . . 97
Overview (AM-FM Radio) . . . . . . . . . . . . . . . 97
Overview (Radio with CD/MP3) . . . . . . . . . 99
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Radio
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Satellite Radio . . . . . . . . . . . . . . . . . . . . . . . . . 102
Radio Reception . . . . . . . . . . . . . . . . . . . . . . . 103
Fixed Mast Antenna . . . . . . . . . . . . . . . . . . . 103
Multi-Band Antenna . . . . . . . . . . . . . . . . . . . 104
Audio Players
Avoiding Untrusted Media Devices . . . . 104
CD Player . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Auxiliary Devices . . . . . . . . . . . . . . . . . . . . . . 108
OnStar System
OnStar System . . . . . . . . . . . . . . . . . . . . . . . . . 112
Phone
Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Trademarks and License Agreements
Trademarks and License Agreements . . . 117
Introduction
Infotainment
Read the following pages to become familiar
with the features.
{Warning
Taking your eyes off the road for too
long or too often while using any
infotainment feature can cause a crash.
You or others could be injured or killed.
Do not give extended attention to
infotainment tasks while driving. Limit
your glances at the vehicle displays and
focus your attention on driving. Use voice
commands whenever possible.
The infotainment system has built-in
features intended to help avoid distraction
by disabling some functions when driving.
Many infotainment features are also
available through the instrument cluster and
steering wheel controls. Before driving:
.Become familiar with the operation,
center stack controls, and infotainment
controls.
.Set up the audio by presetting favorite
stations, setting the tone, and adjusting
the speakers.
.Set up phone numbers in advance so they
can be called easily by pressing a single
control or by using a single voice
command if equipped with Bluetooth
phone capability.
See Defensive Driving 0126.
To play the infotainment system with the
ignition off, see Retained Accessory Power
(RAP) 0138.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
Infotainment System 97
Active Noise Cancellation (ANC)
If equipped, ANC reduces engine noise in the
vehicle’s interior. ANC requires the
factory-installed audio system, radio,
speakers, amplifier (if equipped), induction
system, and exhaust system to work
properly. Deactivation is required by your
dealer if related aftermarket equipment is
installed.
Theft-Deterrent Feature
The theft-deterrent feature works by
learning a portion of the Vehicle
Identification Number (VIN) to the
infotainment system. The infotainment
system does not operate if it is stolen or
moved to a different vehicle.
Overview (AM-FM Radio)
1.4
.Press to show information on the
current station or track.
2. FAV
.Press to scroll through the favorite
pages. 3. MENU
.Press to set the number of favorite
pages.
.Press to select the Speed
Compensation Volume setting.
.Press to turn Auto Page Text
Information on or off.