phone CHEVROLET EXPRESS CARGO VAN 2003 1.G Owners Manual

Adding Equipment to Your Air
Bag-Equipped Vehicle
Q:If I add a push bumper or a bicycle rack to the
front of my vehicle, will it keep the air bags
from working properly?
A:As long as the push bumper or bicycle rack is
attached to your vehicle so that the vehicle's
basic structure isn't changed, it's not likely to keep
the air bags from working properly in a crash.
Q:Is there anything I might add to the front of the
vehicle that could keep the air bags from
working properly?
A:Yes. If you add things that change your vehicle's
frame, bumper system, front end sheet metal or
height, they may keep the air bag system
from working properly. Also, the air bag system
may not work properly if you relocate any of the air
bag sensors. If you have any questions about
this, you should contact Customer Assistance
before you modify your vehicle. The phone
numbers and addresses for Customer Assistance
are in Step Two of the
Customer Satisfaction
Procedure on page 7-2
.
Restraint System Check
Checking Your Restraint Systems
Now and then, make sure the safety belt reminder light
and all your belts, buckles, latch plates, retractors
and anchorages are working properly. Look for any other
loose or damaged safety belt system parts. If you see
anything that might keep a safety belt system from doing
its job, have it repaired.
Torn or frayed safety belts may not protect you in a
crash. They can rip apart under impact forces. If a belt
is torn or frayed, get a new one right away.
Also look for any opened or broken air bag covers, and
have them repaired or replaced. (The air bag system
does not need regular maintenance.)
1-74

Luxury and Leisure Plan
·
All Directions and Connections Plan services
·Personal Concierge
OnStaržPersonal Calling
With OnStaržPersonal Calling, you have a safer way to
stay connected while driving. It's a hands-free wireless
phone that's integrated into your vehicle. You can place
calls nationwide using voice-activated dialing with no
contracts and no additional roaming charges. To ®nd out
more about OnStar
žPersonal Calling, refer to the
OnStaržuser's guide in your vehicle's glove box, or call
OnStaržat 1-888-4-ONSTAR (1-888-466-7827).
OnStaržVirtual Advisor
With OnStaržVirtual Advisor you can listen to the news,
entertainment and informative topics, such as traffic
and weather reports. You are able to listen and reply to
your e-mail through your vehicle's speakers.
Storage Areas
Your front storage compartment is at the center of the
instrument panel extension, by the ¯oor. To open
the compartment, press down on the inside portion of
the handle. The compartment will open automatically.
Storage compartments may also be included on
the inside of each front door.
2-36

Audio System(s)
Notice:Before you add any sound equipment to
your vehicle ± like a tape player, CB radio, mobile
telephone or two-way radio ± be sure you can
add what you want. If you can, it's very important to
do it properly. Added sound equipment may
interfere with the operation of your vehicle's engine,
radio or other systems, and even damage them.
Your vehicle's systems may interfere with the
operation of sound equipment that has been added
improperly.
So, before adding sound equipment, check with
your dealer and be sure to check federal rules
covering mobile radio and telephone units.
Your audio system has been designed to operate easily
and to give years of listening pleasure. You will get
the most enjoyment out of it if you acquaint yourself with
it ®rst. Figure out which radio you have in your vehicle,
®nd out what your audio system can do and how to
operate all of its controls to be sure you're getting the
most out of the advanced engineering that went into it.Your vehicle may have a feature called Retained
Accessory Power (RAP). With RAP, you can play your
audio system even after the ignition is turned off.
See ªRetained Accessory Power (RAP)º underIgnition
Positions on page 2-20.
Setting the Time for Radios without
Radio Data Systems (RDS)
Press and hold the HR or MIN arrow for two seconds.
Then press the HR (down) arrow until the correct hour
appears on the display. Press and hold the MIN (up)
arrow until the correct minute appears on the display. The
time may be set with the ignition on or off.
3-40

RDS Messages
ALERT!:Alert warns of local or national emergencies.
When an alert announcement comes on the current
radio station, ALERT! will appear on the display. You will
hear the announcement, even if the volume is muted
or a cassette tape or compact disc is playing. If the
cassette tape or compact disc player is playing, play will
stop during the announcement. You will not be able
to turn off alert announcements.
ALERT! will not be affected by tests of the emergency
broadcast system. This feature is not supported by
all RDS stations.
INFO (Information):If the current station has a
message, the information symbol will appear on the
display. Press this button to see the message. The
message may display the artist and song title, call in
phone numbers, etc.
If the whole message is not displayed, parts of it will
appear every three seconds. To scroll through the
message at your own speed, press the INFO button
repeatedly. A new group of words will appear on
the display with each press. Once the complete
message has been displayed, the information symbol
will disappear from the display until another new
message is received.The old message can be displayed by pressing the
INFO button until a new message is received or
a different station is tuned to.
When a message is not available from a station, NO
INFO will be displayed.
TRAF (Traffic):If TRAF appears on the display, the
tuned station broadcasts traffic announcements
and when a traffic announcement comes on the tuned
radio station you will hear it.
If the current tuned station does not broadcast traffic
announcements, press this button and the radio
will seek to a station that does. When the radio ®nds a
station that broadcasts tra®ic announcements, it will
stop and TRAF will be displayed. When a traffic
announcement comes on the tuned radio station you
will hear it. If no station is found, NO TRAF will appear
on the display.
If TRAF is on the display you can press the TRAF
button to turn of the traffic announcements.
Your radio will play the traffic announcement even if the
volume is muted or interrupt the play of a cassette
tape or CD if the last tuned station broadcasts traffic
announcements.
3-53

Setting Preset PTYs
The six numbered pushbuttons let you return to your
favorite PTYs. These buttons have factory PTY presets.
You can set up to 12 PTYs (six FM1 and six FM2) by
performing the following steps:
1. Press BAND to select FM1 or FM2.
2. Press the P-TYPE button. P-TYPE and the last
selected PTY will be displayed on the screen.
3. Select a category by turning the P-TYPE knob.
4. Press and hold one of the six numbered
pushbuttons until you hear a beep. Whenever you
press that numbered pushbutton, the PTY you
set will return.
5. Repeat the steps for each pushbutton.
RDS Messages
ALERT!:Alert warns of local or national emergencies.
When an alert announcement comes on the current
radio station, ALERT! will appear on the display. You will
hear the announcement, even if the volume is muted
or a compact disc is playing. If the compact disc player
is playing, play will stop during the announcement.
You will not be able to turn off alert announcements.ALERT! will not be affected by tests of the emergency
broadcast system. This feature is not supported by
all RDS stations.
INFO (Information):If the current station has a
message, INFO will appear on the display. Press this
button to see the message. The message may display
the artist and song title, call in phone numbers, etc.
If the whole message is not displayed, parts of it
will appear every three seconds. To scroll through the
message at your own speed, press the INFO button
repeatedly. A new group of words will appear on
the display with each press. Once the complete
message has been displayed, INFO will disappear from
the display until another new message is received.
The old message can be displayed by pressing
the INFO button until a new message is received or a
different station is tuned to.
3-64

Rear Seat Audio (RSA)
This feature allows rear seat passengers to listen to and
control any of the music sources: radio, cassette
tapes and CDs. However, the rear seat passengers can
only control the music sources that the front seat
passengers are not listening to. For example, rear seat
passengers may listen to a cassette tape or CD
through headphones, while the driver listens to the radio
through the front speakers. The rear seat passengers
have control of the volume for each set of headphones.
Be aware that the front seat audio controls always
have priority over the RSA controls. If the front seat
passengers switch the source for the main radio
to a remote source, the RSA will play the same remote
source.
Primary Radio Controls
The following function is controlled by the knob on the
main radio:
PWR (Power):Push this knob twice to turn RSA off.
Rear Seat Radio Controls
The following functions are controlled by the RSA
system buttons:
PWR (Power):Press this button to turn RSA on or off.
The rear speakers will be muted when the RSA
power is turned on. You may operate the RSA functions
even when the main radio is off.
VOL (Volume):Press this knob lightly so it extends.
Turn the knob to increase or to decrease volume. Push
the knob back into its stored position when you're
not using it. The upper VOL knob controls the upper
headphone and the lower VOL knob controls the lower
headphone.
3-71

Your Driving, the Road, and
Your Vehicle
Defensive Driving
The best advice anyone can give about driving is: Drive
defensively.
Please start with a very important safety device in your
vehicle: Buckle up. See
Safety Belts: They Are for
Everyone on page 1-10.
Defensive driving really means ªbe ready for anything.º
On city streets, rural roads or freeways, it means
ªalways expect the unexpected.º
Assume that pedestrians or other drivers are going to
be careless and make mistakes. Anticipate what
they might do. Be ready for their mistakes.
Rear-end collisions are about the most preventable of
accidents. Yet they are common. Allow enough following
distance. It's the best defensive driving maneuver, in
both city and rural driving. You never know when
the vehicle in front of you is going to brake or turn
suddenly.
Defensive driving requires that a driver concentrate on
the driving task. Anything that distracts from the
driving task Ð such as concentrating on a cellular
telephone call, reading, or reaching for something onthe ¯oor Ð makes proper defensive driving more
difficult and can even cause a collision, with resulting
injury. Ask a passenger to help do things like this, or
pull off the road in a safe place to do them yourself.
These simple defensive driving techniques could save
your life.
Drunken Driving
Death and injury associated with drinking and driving is
a national tragedy. It's the number one contributor to
the highway death toll, claiming thousands of victims
every year.
Alcohol affects four things that anyone needs to drive
a vehicle:
·Judgment
·Muscular Coordination
·Vision
·Attentiveness.
Police records show that almost half of all motor
vehicle-related deaths involve alcohol. In most cases,
these deaths are the result of someone who was
drinking and driving. In recent years, more than
16,000 annual motor vehicle-related deaths have been
associated with the use of alcohol, with more than
300,000 people injured.
4-2

Hydroplaning doesn't happen often. But it can if your
tires do not have much tread or if the pressure in one or
more is low. It can happen if a lot of water is standing
on the road. If you can see re¯ections from trees,
telephone poles or other vehicles, and raindrops
ªdimpleº the water's surface, there could be
hydroplaning.
Hydroplaning usually happens at higher speeds. There
just isn't a hard and fast rule about hydroplaning.
The best advice is to slow down when it is raining.
Driving Through Deep Standing Water
Notice:If you drive too quickly through deep
puddles or standing water, water can come in
through your engine's air intake and badly damage
your engine. Never drive through water that is
slightly lower than the underbody of your vehicle.
If you can't avoid deep puddles or standing
water, drive through them very slowly.
Driving Through Flowing Water
{CAUTION:
Flowing or rushing water creates strong forces.
If you try to drive through ¯owing water, as you
might at a low water crossing, your vehicle can
be carried away. As little as six inches of
¯owing water can carry away a smaller vehicle.
If this happens, you and other vehicle
occupants could drown. Don't ignore police
warning signs, and otherwise be very cautious
about trying to drive through ¯owing water.
Some Other Rainy Weather Tips
·Besides slowing down, allow some extra following
distance. And be especially careful when you
pass another vehicle. Allow yourself more clear
room ahead, and be prepared to have your
view restricted by road spray.
·Have good tires with proper tread depth. SeeTires
on page 5-56
.
4-17

Customer Assistance Information......................7-2
Customer Satisfaction Procedure......................7-2
Online Owner Center......................................7-3
Customer Assistance for Text
Telephone (TTY) Users................................7-4
Customer Assistance Offices............................7-4
GM Mobility Program for Persons with
Disabilities..................................................7-5
Roadside Assistance Program..........................7-5
Courtesy Transportation...................................7-7Reporting Safety Defects..................................7-8
Reporting Safety Defects to the United States
Government...............................................7-8
Reporting Safety Defects to the Canadian
Government...............................................7-9
Reporting Safety Defects to General Motors.......7-9
Service Publications Ordering Information...........7-9
Section 7 Customer Assistance Information
7-1

The BBB Auto Line Program is an out of court program
administered by the Council of Better Business
Bureaus to settle automotive disputes regarding vehicle
repairs or the interpretation of the New Vehicle
Limited Warranty. Although you may be required to
resort to this informal dispute resolution program prior to
®ling a court action, use of the program is free of
charge and your case will generally be heard within
40 days. If you do not agree with the decision given in
your case, you may reject it and proceed with any other
venue for relief available to you.
You may contact the BBB using the toll-free telephone
number or write them at the following address:
BBB Auto Line
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1804
Telephone: 1-800-955-5100
This program is available in all 50 states and the District
of Columbia. Eligibility is limited by vehicle age,
mileage and other factors. General Motors reserves the
right to change eligibility limitations and/or discontinue
its participation in this program.Online Owner Center
The Owner Center is a resource for your GM ownership
needs. You can ®nd your speci®c vehicle information
all in one place.
The Owner Center allows you to:
·Get e-mail service reminders.
·Access information about your speci®c vehicle,
including tips and videos and an electronic
version of this owner's manual. (United States only)
·Keep track of your vehicle's service history and
maintenance schedule.
·Find GM dealers for service nationwide.
·Receive special promotions and privileges only
available to members. (United States only)
Refer to the web for updated information.
To register your vehicle, visit www.MyGMLink.com.
(United States) or My GM Canada within
www.gmcanada.com (Canada).
7-3