service CHEVROLET EXPRESS CARGO VAN 2004 1.G Owner's Guide

Highway Hypnosis
Is there actually such a condition as “highway
hypnosis”? Or is it just plain falling asleep at the wheel?
Call it highway hypnosis, lack of awareness, or
whatever.
There is something about an easy stretch of road with
the same scenery, along with the hum of the tires on the
road, the drone of the engine, and the rush of the
wind against the vehicle that can make you sleepy.
Do not let it happen to you! If it does, your vehicle can
leave the road inless than a second,and you could
crash and be injured.What can you do about highway hypnosis? First, be
aware that it can happen.
Then here are some tips:
Make sure your vehicle is well ventilated, with a
comfortably cool interior.
Keep your eyes moving. Scan the road ahead and
to the sides. Check your mirrors and your
instruments frequently.
If you get sleepy, pull off the road into a rest,
service or parking area and take a nap, get some
exercise, or both. For safety, treat drowsiness
on the highway as an emergency.
4-24

Rocking Your Vehicle To Get It Out
First, turn your steering wheel left and right. That will
clear the area around your front wheels. Then shift back
and forth between REVERSE (R) and a forward gear,
spinning the wheels as little as possible. Release
the accelerator pedal while you shift, and press lightly
on the accelerator pedal when the transmission is
in gear. By slowly spinning your wheels in the forward
and reverse directions, you will cause a rocking
motion that may free your vehicle. If that does not get
you out after a few tries, you may need to be towed out.
If you do need to be towed out, seeTowing Your
Vehicle on page 4-32.
Towing
Towing Your Vehicle
Consult your dealer or a professional towing service if
you need to have your disabled vehicle towed. See
Roadside Assistance Program on page 7-6.
If you want to tow your vehicle behind another vehicle
for recreational purposes (such as behind a motorhome),
see “Recreational Vehicle Towing” following.
Recreational Vehicle Towing
Recreational vehicle towing means towing your vehicle
behind another vehicle — such as behind a motorhome.
The two most common types of recreational vehicle
towing are known as “dinghy towing” (towing your
vehicle with all four wheels on the ground) and “dolly
towing” (towing your vehicle with two wheels on
the ground and two wheels up on a device known
as a “dolly”).
Notice:Towing an all-wheel-drive vehicle with all
four wheels on the ground, or even with only two of
its wheels on the ground, will damage drivetrain
components. Do not tow an all-wheel-drive vehicle if
any of its wheels will be on the ground.
Your vehicle was not designed to be towed with any of
its wheels on the ground. If your vehicle must be
towed, it should be placed on a platform trailer.
4-32

Parking on Hills
{CAUTION:
You really should not park your vehicle, with a
trailer attached, on a hill. If something goes
wrong, your rig could start to move. People
can be injured, and both your vehicle and the
trailer can be damaged.
But if you ever have to park your rig on a hill, here’s
how to do it:
1. Apply your regular brakes, but don’t shift into
PARK (P) yet. Then turn your wheels into the curb if
facing downhill or into traffic if facing uphill.
2. Have someone place chocks under the trailer
wheels.
3. When the wheel chocks are in place, release the
regular brakes until the chocks absorb the load.
4. Reapply the regular brakes. Then apply your
parking brake and then shift to PARK (P).
5. Release the regular brakes.
When You Are Ready to Leave After
Parking on a Hill
1. Apply your regular brakes and hold the pedal down
while you:
start your engine,
shift into a gear, and
release the parking brake.
2. Let up on the brake pedal.
3. Drive slowly until the trailer is clear of the chocks.
4. Stop and have someone pick up and store the
chocks.
Maintenance When Trailer Towing
Your vehicle will need service more often when you’re
pulling a trailer. See the Maintenance Schedule for more
on this. Things that are especially important in trailer
operation are automatic transmission uid (don’t overll),
engine oil, axle lubricant, belt, cooling system and
brake system. Each of these is covered in this manual,
and the Index will help you nd them quickly. If
you’re trailering, it’s a good idea to review these sections
before you start your trip.
Check periodically to see that all hitch nuts and bolts
are tight.
4-50

Service............................................................5-3
Doing Your Own Service Work.........................5-4
Adding Equipment to the Outside of
Your Vehicle..............................................5-4
Fuel................................................................5-5
Gasoline Octane............................................5-5
Gasoline Specications....................................5-5
California Fuel...............................................5-6
Additives.......................................................5-6
Fuels in Foreign Countries...............................5-7
Filling Your Tank............................................5-8
Filling a Portable Fuel Container.......................5-9
Checking Things Under
the Hood....................................................5-10
Hood Release..............................................5-10
Engine Compartment Overview.......................5-12
Engine Oil...................................................5-13
Engine Air Cleaner/Filter................................5-18
Automatic Transmission Fluid.........................5-19
Engine Coolant.............................................5-22
Radiator Pressure Cap..................................5-25
Engine Overheating.......................................5-26
Cooling System............................................5-28Engine Fan Noise.........................................5-36
Power Steering Fluid.....................................5-36
Windshield Washer Fluid................................5-38
Brakes........................................................5-39
Battery........................................................5-42
Jump Starting...............................................5-43
All-Wheel Drive..............................................5-48
Rear Axle.......................................................5-49
Front Axle......................................................5-50
Noise Control System.....................................5-51
Tampering with Noise Control System
Prohibited.................................................5-51
Bulb Replacement..........................................5-52
Halogen Bulbs..............................................5-52
Headlamps..................................................5-52
Front Turn Signal, Sidemarker and
Parking Lamps..........................................5-54
Taillamps.....................................................5-54
Replacement Bulbs.......................................5-56
Windshield Wiper Blade Replacement..............5-56
Section 5 Service and Appearance Care
5-1

Tires..............................................................5-58
Ination - Tire Pressure.................................5-66
Dual Tire Operation.......................................5-67
Tire Inspection and Rotation...........................5-68
When It Is Time for New Tires.......................5-69
Buying New Tires.........................................5-70
Uniform Tire Quality Grading..........................5-71
Wheel Alignment and Tire Balance..................5-72
Wheel Replacement......................................5-72
Tire Chains..................................................5-74
If a Tire Goes Flat........................................5-75
Changing a Flat Tire.....................................5-76
Appearance Care............................................5-92
Cleaning the Inside of Your Vehicle.................5-92
Care of Safety Belts......................................5-95
Weatherstrips...............................................5-95Cleaning the Outside of Your Vehicle..............5-95
Sheet Metal Damage.....................................5-98
Finish Damage.............................................5-98
Underbody Maintenance................................5-98
Chemical Paint Spotting.................................5-98
Vehicle Care/Appearance Materials..................5-99
Vehicle Identication.....................................5-100
Vehicle Identication Number (VIN)................5-100
Service Parts Identication Label...................5-100
Electrical System..........................................5-101
Add-On Electrical Equipment.........................5-101
Headlamp Wiring........................................5-101
Windshield Wiper Fuses...............................5-101
Fuses and Circuit Breakers..........................5-102
Capacities and Specications........................5-106
Section 5 Service and Appearance Care
5-2

Service
Your dealer knows your vehicle best and wants you to
be happy with it. We hope you will go to your dealer
for all your service needs. You will get genuine GM parts
and GM-trained and supported service people.
We hope you will want to keep your GM vehicle all GM.
Genuine GM parts have one of these marks:
California Proposition 65 Warning
Most motor vehicles, including this one, contain and/or
emit chemicals known to the State of California to
cause cancer and birth defects or other reproductive
harm. Engine exhaust, many parts and systems
(including some inside the vehicle), many uids, and
some component wear by-products contain and/or emit
these chemicals.
5-3

Doing Your Own Service Work
If you want to do some of your own service work, you
will want to use the proper service manual. It tells
you much more about how to service your vehicle than
this manual can. To order the proper service manual,
seeService Publications Ordering Information on
page 7-12.
Your vehicle may have an air bag system. If it does,
seeServicing Your Air Bag-Equipped Vehicle on
page 1-80before attempting to do your own
service work.
You should keep a record with all parts receipts and list
the mileage and the date of any service work you
perform. SeeMaintenance Record on page 6-16.
{CAUTION:
You can be injured and your vehicle could be
damaged if you try to do service work on a
vehicle without knowing enough about it.
CAUTION: (Continued)
CAUTION: (Continued)

Be sure you have sufficient knowledge,
experience, the proper replacement parts
and tools before you attempt any vehicle
maintenance task.
Be sure to use the proper nuts, bolts and
other fasteners. “English” and “metric”
fasteners can be easily confused. If you
use the wrong fasteners, parts can later
break or fall off. You could be hurt.
Adding Equipment to the Outside of
Your Vehicle
Things you might add to the outside of your vehicle can
affect the airow around it. This may cause wind
noise and affect windshield washer performance. Check
with your dealer before adding equipment to the
outside of your vehicle.
5-4

Fuel
Use of the recommended fuel is an important part of the
proper maintenance of your vehicle.
Gasoline Octane
Use regular unleaded gasoline with a posted octane
of 87 or higher. If the octane is less than 87, you may
get a heavy knocking noise when you drive. If this
occurs, use a gasoline rated at 87 octane or higher as
soon as possible. Otherwise, you might damage
your engine. A little pinging noise when you accelerate
or drive uphill is considered normal. This does not
indicate a problem exists or that a higher-octane fuel is
necessary. If you are using 87 octane or higher-octane
fuel and hear heavy knocking, your engine needs
service.
Gasoline Specications
It is recommended that gasoline meet specications
which were developed by automobile manufacturers
around the world and contained in the World-Wide Fuel
Charter which is available from the Alliance of
Automobile Manufacturers at
www.autoalliance.org/fuel_charter.htm. Gasoline
meeting these specications could provide improved
driveability and emission control system performance
compared to other gasoline.
In Canada, look for the
“Auto Makers’ Choice”
label on the pump.
Canada Only
5-5

Notice:Your vehicle was not designed for fuel that
contains methanol. Do not use fuel containing
methanol. It can corrode metal parts in your fuel
system and also damage the plastic and rubber
parts. That damage would not be covered under
your warranty.
Some gasolines that are not reformulated for low
emissions may contain an octane-enhancing additive
called methylcyclopentadienyl manganese tricarbonyl
(MMT); ask the attendant where you buy gasoline
whether the fuel contains MMT. General Motors does
not recommend the use of such gasolines. Fuels
containing MMT can reduce the life of spark plugs and
the performance of the emission control system may
be affected. The malfunction indicator lamp may turn on.
If this occurs, return to your authorized GM dealer for
service.Fuels in Foreign Countries
If you plan on driving in another country outside the
United States or Canada, the proper fuel may be hard
to nd. Never use leaded gasoline or any other fuel
not recommended in the previous text on fuel. Costly
repairs caused by use of improper fuel would not
be covered by your warranty.
To check the fuel availability, ask an auto club, or
contact a major oil company that does business in the
country where you will be driving.
5-7

Notice:Use only engine oil identied as meeting GM
Standard GM6094M and showing the American
Petroleum Institute Certied For Gasoline Engines
starburst symbol. Failure to use the recommended oil
can result in engine damage not covered by your
warranty.
GM Goodwrench
®oil meets all the requirements for
your vehicle.
If you are in an area of extreme cold, where the
temperature falls below−20°F (−29°C), it is
recommended that you use either an SAE 5W-30
synthetic oil or an SAE 0W-30 oil. Both will provide
easier cold starting and better protection for your engine
at extremely low temperatures.
Engine Oil Additives
Do not add anything to your oil. The recommended oils
with the starburst symbol that meet GM Standard
GM6094M are all you will need for good performance
and engine protection.
When to Change Engine Oil (GM Oil
Life System)
Your vehicle has a computer system that lets you know
when to change the engine oil and lter. This is based on
engine revolutions and engine temperature, and not on
mileage. Based on driving conditions, the mileage at
which an oil change will be indicated can vary
considerably. For the oil life system to work properly, you
must reset the system every time the oil is changed.
When the system has calculated that oil life has been
diminished, it will indicate that an oil change is
necessary. A Change Engine Oil light will come on.
Change your oil as soon as possible within the next two
times you stop for fuel. It is possible that, if you are
driving under the best conditions, the oil life system may
not indicate that an oil change is necessary for over a
year. However, your engine oil and lter must be
changed at least once a year and at this time the system
must be reset. Your dealer has GM-trained service
people who will perform this work using genuine GM
parts and reset the system. It is also important to check
your oil regularly and keep it at the proper level.
If the system is ever reset accidentally, you must change
your oil at 3,000 miles (5 000 km) since your last oil
change. Remember to reset the oil life system whenever
the oil is changed.
5-16