tow CHEVROLET EXPRESS CARGO VAN 2008 1.G Repair Manual

Towing and Road Service Exclusions
Specifically excluded from Roadside Assistance
coverage are towing or services for vehicles operated
on a non-public roadway or highway, fines, impound
towing caused by a violation of local, Municipal, State,
Provincial, or Federal law, and mounting, dismounting or
changing of snow tires, chains, or other traction devices.
Roadside Assistance is not part of or included in the
coverage provided by the New Vehicle Limited Warranty.
Chevrolet and General Motors of Canada Limited
reserve the right to make any changes or discontinue the
Roadside Assistance program at any time without
notification.
Scheduling Service Appointments
When your vehicle requires warranty service, contact
your dealer/retailer and request an appointment.
By scheduling a service appointment and advising your
service consultant of your transportation needs, your
dealer/retailer can help minimize your inconvenience.
If your vehicle cannot be scheduled into the service
department immediately, keep driving it until it can be
scheduled for service, unless, of course, the problem is
safety-related. If it is, please call your dealership/retailer,
let them know this, and ask for instructions.If the dealer/retailer requests that you simply drop the
vehicle off for service, you are urged to do so as early
in the work day as possible to allow for the same
day repair.
Courtesy Transportation
To enhance your ownership experience, we and our
participating dealers are proud to offer Courtesy
Transportation, a customer support program for vehicles
with the Bumper to Bumper (Base Warranty Coverage
period in Canada) and extended powertrain warranty in
both the U.S. and Canada.
Several courtesy transportation options are available to
assist in reducing your inconvenience when warranty
repairs are required.
Courtesy Transportation is not a part of the New Vehicle
Limited Warranty. A separate booklet entitled “Warranty
and Owner Assistance Information” furnished with
each new vehicle provides detailed warranty coverage
information.
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Insuring Your Vehicle
Protect your investment in your GM vehicle with
comprehensive and collision insurance coverage. There
are significant differences in the quality of coverage
afforded by various insurance policy terms. Many
insurance policies provide reduced protection to your GM
vehicle by limiting compensation for damage repairs by
using aftermarket collision parts. Some insurance
companies will not specify aftermarket collision parts.
When purchasing insurance, we recommend that you
assure your vehicle will be repaired with GM original
equipment collision parts. If such insurance coverage is
not available from your current insurance carrier,
consider switching to another insurance carrier.
If your vehicle is leased, the leasing company may
require you to have insurance that assures repairs with
Genuine GM Original Equipment Manufacturer (OEM)
parts or Genuine Manufacturer replacement parts. Read
your lease carefully, as you may be charged at the
end of your lease for poor quality repairs.
If a Crash Occurs
Here is what to do if you are involved in a crash.
•Try to relax and then check to make sure you are
all right. If you are uninjured, make sure that no one
else in your vehicle, or the other vehicle, is injured.
•If there has been an injury, call emergency services
for help. Do not leave the scene of a crash until all
matters have been taken care of. Move your vehicle
only if its position puts you in danger or you are
instructed to move it by a police officer.
•Give only the necessary and requested information
to police and other parties involved in the crash. Do
not discuss your personal condition, mental frame of
mind, or anything unrelated to the crash. This will
help guard against post-crash legal action.
•If you need roadside assistance, call GM Roadside
Assistance. SeeRoadside Assistance Program on
page 7-6for more information.
•If your vehicle cannot be driven, know where the
towing service will be taking it. Get a card from the
tow truck operator or write down the driver’s name,
the service’s name, and the phone number.
•Remove any valuables from your vehicle before it is
towed away. Make sure this includes your insurance
information and registration if you keep these items
in your vehicle.
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•Gather the important information you will need from
the other driver. Things like name, address, phone
number, driver’s license number, vehicle license
plate, vehicle make, model and model year, Vehicle
Identification Number (VIN), insurance company and
policy number, and a general description of the
damage to the other vehicle.
•If possible, call your insurance company from the
scene of the crash. They will walk you through the
information they will need. If they ask for a police
report, phone or go to the police department
headquarters the next day and you can get a copy of
the report for a nominal fee. In some states/provinces
with “no fault” insurance laws, a report may not be
necessary. This is especially true if there are no
injuries and both vehicles are drivable.
•Choose a reputable collision repair facility for your
vehicle. Whether you select a dealer/retailer or a
private collision repair facility to fix the damage,
make sure you are comfortable with them.
Remember, you will have to feel comfortable with
their work for a long time.
•Once you have an estimate, read it carefully and
make sure you understand what work will be
performed on your vehicle. If you have a question,
ask for an explanation. Reputable shops welcome
this opportunity.
Managing the Vehicle Damage Repair
Process
In the event that your vehicle requires damage repairs,
GM recommends that you take an active role in its
repair. If you have a pre-determined repair facility of
choice, take your vehicle there, or have it towed there.
Specify to the facility that any required replacement
collision parts be original equipment parts, either new
Genuine GM parts or recycled original GM parts.
Remember, recycled parts will not be covered by your
GM vehicle warranty.
Insurance pays the bill for the repair, but you must live
with the repair. Depending on your policy limits, your
insurance company may initially value the repair using
aftermarket parts. Discuss this with your repair
professional, and insist on Genuine GM parts.
Remember if your vehicle is leased you may be
obligated to have the vehicle repaired with Genuine GM
parts, even if your insurance coverage does not pay
the full cost.
If another party’s insurance company is paying for the
repairs, you are not obligated to accept a repair
valuation based on that insurance company’s collision
policy repair limits, as you have no contractual limits with
that company. In such cases, you can have control of
the repair and parts choices as long as cost stays within
reasonable limits.
7-13

Light (cont.)
StabiliTrak®Indicator....................................3-36
Tire Pressure..............................................3-37
Tow/Haul Mode...........................................3-43
Lighting
Entry/Exit...................................................3-17
Lights
Exterior Lamps............................................3-14
Flash-to-Pass............................................... 3-9
High/Low Beam Changer................................ 3-9
On Reminder..............................................3-15
Loading Your Vehicle.......................................4-20
Locking Rear Axle............................................ 4-5
Lockout Protection............................................ 2-9
Locks
Automatic Door Lock..................................... 2-8
Automatic Door Unlock.................................. 2-8
Cargo Door Relocking.................................... 2-7
Delayed Locking........................................... 2-7
Door........................................................... 2-6
Lockout Protection......................................... 2-9
Power Door.................................................. 2-7
Programmable Automatic Door Locks............... 2-7
Rear Door Security Locks............................... 2-8
Loss of Control...............................................4-11M
Maintenance Schedule
Additional Required Services........................... 6-6
At Each Fuel Fill.........................................6-10
At Least Once a Month................................6-10
At Least Once a Year..................................6-11
At the First 100, 1,000 and 6,000 Miles
(160, 1 600 and 10 000km).......................6-10
Introduction.................................................. 6-2
Maintenance Footnotes.................................. 6-8
Maintenance Record....................................6-17
Maintenance Replacement Parts....................6-15
Maintenance Requirements............................. 6-2
Owner Checks and Services........................... 6-9
Recommended Fluids and Lubricants.............6-13
Scheduled Maintenance................................. 6-4
Using.......................................................... 6-3
Your Vehicle and the Environment................... 6-2
Malfunction Indicator Light................................3-38
Manual Seats................................................... 1-2
Manual, Using.................................................... iii
Manual Windows............................................2-14
Message
DIC Warnings and Messages........................3-52
Mirrors
Manual Rearview Mirror................................2-33
Outside Camper-Type Mirrors........................2-33
Outside Convex Mirror.................................2-34
7

Power
Door Locks.................................................. 2-7
Retained Accessory (RAP)............................2-21
Seat............................................................ 1-3
Steering Fluid.............................................5-35
Windows....................................................2-14
Privacy..........................................................7-16
Event Data Recorders..................................7-17
Navigation System.......................................7-18
OnStar.......................................................7-18
Radio Frequency Identification.......................7-18
Programmable Automatic Door Locks.................. 2-7
R
Radiator Pressure Cap....................................5-27
Radio Frequency Identification (RFID), Privacy....7-18
Radios..........................................................3-66
Radio(s)........................................................3-70
Radios
Reception...................................................3-88
Setting the Clock.........................................3-68
Theft-Deterrent............................................3-86
Reading Lamps..............................................3-17
Rear Air Conditioning and Heating System.........3-23
Rear Axle......................................................5-47
Locking........................................................ 4-5
Rear Door Security Locks.................................. 2-8
Rear Doors....................................................2-12Rear Heating System......................................3-22
Rear Seat Operation......................................... 1-6
Rearview Mirrors.............................................2-33
Reclining Seatbacks.......................................... 1-3
Recommended Fluids and Lubricants.................6-13
Recreational Vehicle Towing.............................4-26
Remote Keyless Entry (RKE) System.................. 2-3
Remote Keyless Entry (RKE) System,
Operation..................................................... 2-4
Removing the Flat Tire and Installing the
Spare Tire..................................................5-86
Removing the Spare Tire and Tools...................5-83
Replacement Bulbs.........................................5-54
Replacement Parts, Maintenance......................6-15
Reporting Safety Defects
Canadian Government..................................7-14
General Motors...........................................7-14
United States Government............................7-14
Restraint System Check
Checking the Restraint Systems....................1-75
Replacing Restraint System Parts After
a Crash..................................................1-76
Retained Accessory Power (RAP)......................2-21
Roadside
Assistance Program....................................... 7-6
Rocking Your Vehicle to Get it Out....................4-20
Routing, Engine Drive Belt...............................6-16
Running the Engine While Parked.....................2-32
9

T
Taillamps.......................................................5-53
Theft-Deterrent, Radio.....................................3-86
Theft-Deterrent Systems...................................2-17
PASS-Key
®III+...........................................2-18
PASS-Key®III+ Operation.............................2-18
Tilt Wheel........................................................ 3-6
Time, Setting..................................................3-68
Tire
Pressure Light.............................................3-37
Tires.............................................................5-56
Aluminum Wheels, Cleaning........................5-104
Buying New Tires........................................5-74
Chains.......................................................5-80
Changing a Flat Tire....................................5-82
Cleaning...................................................5-105
Different Size..............................................5-75
Dual Tire Operation.....................................5-65
If a Tire Goes Flat.......................................5-81
Inflation - Tire Pressure................................5-64
Inspection and Rotation................................5-71
Installing the Spare Tire................................5-86
Pressure Monitor Operation...........................5-67
Pressure Monitor System..............................5-66
Removing the Flat Tire.................................5-86Tires (cont.)
Removing the Spare Tire and Tools...............5-83
Secondary Latch System..............................5-93
Spare Tire..................................................5-99
Storing a Flat or Spare Tire and Tools............5-97
Tire Sidewall Labeling..................................5-56
Tire Terminology and Definitions....................5-61
Uniform Tire Quality Grading.........................5-76
Wheel Alignment and Tire Balance.................5-78
Wheel Replacement.....................................5-78
When It Is Time for New Tires......................5-73
Tow/Haul Mode...............................................2-27
Tow/Haul Mode Light.......................................3-43
Towing
Recreational Vehicle.....................................4-26
Towing a Trailer..........................................4-28
Your Vehicle...............................................4-25
Traction
StabiliTrak
®System....................................... 4-5
Transmission
Fluid, Automatic...........................................5-21
Transmission Operation, Automatic....................2-24
Trip Odometer................................................3-27
Turn and Lane-Change Signals.......................... 3-8
Turn Signal/Multifunction Lever........................... 3-7
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