mileage CHEVROLET EXPRESS CARGO VAN 2008 1.G Owners Manual

Speedometer and Odometer
The speedometer lets you see your speed in both miles
per hour (mph) and kilometers per hour (km/h).
The odometer shows how far your vehicle has been
driven, in either miles (used in the United States)
or kilometers (used in Canada).
Your vehicle has a tamper resistant odometer. The
digital odometer will read 999,999 if someone tries to
turn it back.
If your vehicle needs a new odometer installed, it must be
set to the mileage total of the old odometer. If that is not
possible, then it must be set at zero and a label must be
put on the driver’s door to show the old mileage reading
when the new odometer was installed.
Trip Odometer
The trip odometer can tell you how far your vehicle has
been driven since you last set the trip odometer to zero.
Press the reset button, located on the instrument panel
cluster next to the trip odometer display, to toggle
between the trip odometer and the regular odometer.
Holding the reset button for approximately one second
while the trip odometer is displayed will reset it.
To display the odometer reading with the ignition off,
press the reset button.
3-27

Trip Odometers
Press the trip/fuel button until A or B displays. This
display shows the current distance traveled in either
miles (mi) or kilometers (km) since the last reset for each
trip odometer. Both trip odometers can be used at the
same time.
Each trip odometer can be reset to zero separately by
pressing the set/reset button while the desired trip
odometer is displayed.
The trip odometer has a feature called the retro-active
reset. This can be used to set the trip odometer to
the number of miles (kilometers) driven since the ignition
was last turned on. This can be used if the trip
odometer is not reset at the beginning of the trip.
To use the retro-active reset feature, press and hold the
set/reset button for at least four seconds. The trip
odometer will display the number of miles (mi) or
kilometers (km) driven since the ignition was last turned
on and the vehicle was moving. Once the vehicle
begins moving, the trip odometer will accumulate
mileage. For example, if the vehicle was driven 5 miles
(8 km) before it is started again, and then the
retro-active reset feature is activated, the display will
show 5 miles (8 km). As the vehicle begins moving, the
display will then increase to 5.1 miles (8.2 km),
5.2 miles (8.4 km), etc.If the retro-active reset feature is activated after the
vehicle is started, but before it begins moving, the display
will show the number of miles (mi) or kilometers (km) that
were driven during the last ignition cycle.
Fuel Range
Press the trip/fuel button until FUEL RANGE displays.
This display shows the approximate number of
remaining miles (mi) or kilometers (km) the vehicle can
be driven without refueling. The display will show
LOW if the fuel level is low.
The fuel range estimate is based on an average of the
vehicle’s fuel economy over recent driving history
and the amount of fuel remaining in the fuel tank. This
estimate will change if driving conditions change.
For example, if driving in traffic and making frequent
stops, this display may read one number, but if
the vehicle is driven on a freeway, the number may
change even though the same amount of fuel is in the
fuel tank. This is because different driving conditions
produce different fuel economies. Generally, freeway
driving produces better fuel economy than city driving.
If your vehicle is low on fuel, the FUEL LEVEL LOW
message will be displayed. See “FUEL LEVEL LOW”
underDIC Warnings and Messages on page 3-52
for more information.
3-46

If you want to do some of your own service work, you
should use the proper service manual. It tells you much
more about how to service your vehicle than this
manual can. To order the proper service manual, see
Service Publications Ordering Information on page 7-15.
Your vehicle has an airbag system. Before attempting
to do your own service work, seeServicing Your
Airbag-Equipped Vehicle on page 1-73.
You should keep a record with all parts receipts and list
the mileage and the date of any service work you
perform. SeeMaintenance Record on page 6-17.
Adding Equipment to the Outside of
Your Vehicle
Things you might add to the outside of your vehicle can
affect the airflow around it. This can cause wind
noise and can affect fuel economy and windshield
washer performance. Check with your dealer/retailer
before adding equipment to the outside of your vehicle.
Fuel
If your vehicle has a diesel engine, see “Diesel Fuel
Requirements and Fuel System” in the DURAMAX®
Diesel manual.
For vehicles with gasoline engines, please read this.
Gasoline
Use of the recommended fuel is an important part of the
proper maintenance of your vehicle. To help keep the
engine clean and maintain optimum vehicle
performance, we recommend the use of gasoline
advertised as TOP TIER Detergent Gasoline.
The 8th digit of the Vehicle Identification Number (VIN)
shows the code letter or number that identifies your
vehicle’s engine. The VIN is at the top left of the
instrument panel. SeeVehicle Identification Number
(VIN) on page 5-108.
If your vehicle has the 5.3L V8 engine (VIN Code 4),
you can use either regular unleaded gasoline or ethanol
fuel containing up to 85% ethanol (E85); also see
Fuel E85 (85% Ethanol) on page 5-8. In all other
gasoline engines, use only regular unleaded gasoline.
5-5

If you are in an area of extreme cold, where the
temperature falls below−20°F (−29°C), it is
recommended that you use either an SAE 5W-30
synthetic oil or an SAE 0W-30 oil. Both provide easier
cold starting and better protection for the engine at
extremely low temperatures.
Engine Oil Additives
Do not add anything to the oil. The recommended oils
with the starburst symbol that meet GM Standard
GM6094M are all you need for good performance and
engine protection.
Engine Oil Life System
When to Change Engine Oil
Your vehicle has a computer system that lets you know
when to change the engine oil and filter. This is based on
engine revolutions and engine temperature, and not on
mileage. Based on driving conditions, the mileage at
which an oil change will be indicated can vary
considerably. For the oil life system to work properly, you
must reset the system every time the oil is changed.When the system has calculated that oil life has been
diminished, it will indicate that an oil change is
necessary. A CHANGE ENGINE OIL SOON message
will come on. SeeDIC Warnings and Messages on
page 3-52. Change the oil as soon as possible within the
next 600 miles (1 000 km). It is possible that, if you
are driving under the best conditions, the oil life system
might not indicate that an oil change is necessary for
over a year. However, the engine oil and filter must be
changed at least once a year and at this time the
system must be reset. Your dealer/retailer has trained
service people who will perform this work using genuine
parts and reset the system. It is also important to
check the oil regularly and keep it at the proper level.
If the system is ever reset accidentally, you must change
the oil at 3,000 miles (5 000 km) since your last oil
change. Remember to reset the oil life system whenever
the oil is changed.
5-18

At the First 100, 1,000 and 6,000
Miles (160, 1 600 and 10 000 km)
For vehicles with dual wheels, check dual wheel
nut torque. For proper torque, seeCapacities and
Specifications on page 5-116.
At Each Fuel Fill
It is important to perform these underhood checks at
each fuel fill.
Engine Oil Level Check
Notice:It is important to check the engine oil
regularly and keep it at the proper level. Failure to
keep the engine oil at the proper level can cause
damage to the engine not covered by your warranty.
Check the engine oil level and add the proper oil if
necessary. SeeEngine Oil (Gasoline Engine)
on page 5-15.
Engine Coolant Level Check
Check the engine coolant level and add DEX-COOL®
coolant mixture if necessary. SeeEngine Coolant
on page 5-24.
Windshield Washer Fluid Level Check
Check the windshield washer fluid level in the windshield
washer fluid reservoir and add the proper fluid if
necessary.
At Least Once a Month
Tire Ination Check
Inspect your vehicle’s tires and make sure they are
inflated to the correct pressures. Do not forget to check
the spare tire. SeeInflation - Tire Pressure on
page 5-64. Check to make sure the spare tire is stored
securely. SeeChanging a Flat Tire on page 5-82.
Tire Wear Inspection
Tire rotation may be required for high mileage highway
drivers prior to the Engine Oil Life System service
notification. Check the tires for wear and, if necessary,
rotate the tires. SeeTire Inspection and Rotation
on page 5-71.
6-10

Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your
dealer and to Chevrolet. Normally, any concerns with the
sales transaction or the operation of your vehicle will be
resolved by your dealer’s sales or service departments.
Sometimes, however, despite the best intentions of all
concerned, misunderstandings can occur. If your concern
has not been resolved to your satisfaction, the following
steps should be taken:
STEP ONE:Discuss your concern with a member of
dealership management. Normally, concerns can
be quickly resolved at that level. If the matter has
already been reviewed with the sales, service, or parts
manager, contact the owner of the dealership or the
general manager.
STEP TWO:If after contacting a member of dealership
management, it appears your concern cannot be
resolved by the dealership without further help, in the
U.S., contact the Chevrolet Customer Assistance Center
by calling 1-800-222-1020. In Canada, contact General
Motors of Canada Customer Communication Centre by
calling 1-800-263-3777 (English) or 1-800-263-7854
(French).We encourage you to call the toll-free number in order to
give your inquiry prompt attention. Please have the
following information available to give the Customer
Assistance Representative:
•Vehicle Identification Number (VIN). This is available
from the vehicle registration or title, or the plate at the
top left of the instrument panel and visible through
the windshield.
•Dealership name and location.
•Vehicle delivery date and present mileage
(kilometers).
When contacting Chevrolet, please remember that your
concern will likely be resolved at a dealer’s facility.
That is why we suggest you follow Step One first if you
have a concern.
STEP THREE — U.S. Owners:Both General Motors
and your dealer are committed to making sure you are
completely satisfied with your new vehicle. However, if
you continue to remain unsatisfied after following the
procedure outlined in Steps One and Two, you should file
with the Better Business Bureau (BBB) Auto Line
Program to enforce your rights.
The BBB Auto Line Program is an out of court program
administered by the Council of Better Business Bureaus
to settle automotive disputes regarding vehicle repairs or
the interpretation of the New Vehicle Limited Warranty.
Although you may be required to resort to this informal
7-2

dispute resolution program prior to filing a court action,
use of the program is free of charge and your case will
generally be heard within 40 days. If you do not agree
with the decision given in your case, you may reject it and
proceed with any other venue for relief available to you.
You may contact the BBB Auto Line Program using the
toll-free telephone number or write them at the following
address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
This program is available in all 50 states and the District
of Columbia. Eligibility is limited by vehicle age, mileage,
and other factors. General Motors reserves the right to
change eligibility limitations and/or discontinue its
participation in this program.
STEP THREE — Canadian Owners:In the event that
you do not feel your concerns have been addressed
after following the procedure outlined in Steps 1 and 2,
General Motors of Canada Limited wants you to be
aware of its participation in a no-chargeMediation/Arbitration Program. General Motors of
Canada Limited has committed to binding arbitration of
owner disputes involving factory-related vehicle service
claims. The program provides for the review of the facts
involved by an impartial third party arbiter, and may
include an informal hearing before the arbiter. The
program is designed so that the entire dispute settlement
process, from the time you file your complaint to the final
decision, should be completed in about 70 days. We
believe our impartial program offers advantages over
courts in most jurisdictions because it is informal, quick,
and free of charge.
For further information concerning eligibility in the
Canadian Motor Vehicle Arbitration Plan (CAMVAP), call
toll-free 1-800-207-0685. Alternatively, you may call the
General Motors Customer Communication Centre,
1-800-263-3777 (English), 1-800-263-7854 (French), or
you may write to:
The Mediation/Arbitration Program
c/o Customer Communication Centre
General Motors of Canada Limited
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Your inquiry should be accompanied by your Vehicle
Identification Number (VIN).
7-3

Transportation Options
Warranty service can generally be completed while you
wait. However, if you are unable to wait, GM helps
to minimize your inconvenience by providing several
transportation options. Depending on the circumstances,
your dealer can offer you one of the following:
Shuttle Service
Shuttle service is the preferred means of offering
Courtesy Transportation. Dealers may provide you with
shuttle service to get you to your destination with
minimal interruption of your daily schedule. This includes
one-way or round trip shuttle service within reasonable
time and distance parameters of the dealer’s area.
Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight warranty repairs, and
public transportation is used instead of the dealer’s
shuttle service, the expense must be supported by
original receipts and can only be up to the maximum
amount allowed by GM for shuttle service. In addition, for
U.S. customers, should you arrange transportation
through a friend or relative, limited reimbursement for
reasonable fuel expenses may be available. Claim
amounts should reflect actual costs and be supported byoriginal receipts. See your dealer for information
regarding the allowance amounts for reimbursement of
fuel or other transportation costs.
Courtesy Rental Vehicle
Your dealer may arrange to provide you with a courtesy
rental vehicle or reimburse you for a rental vehicle
that you obtain if your vehicle is kept for an overnight
warranty repair. Rental reimbursement will be limited
and must be supported by original receipts. This
requires that you sign and complete a rental agreement
and meet state/provincial, local, and rental vehicle
provider requirements. Requirements vary and may
include minimum age requirements, insurance coverage,
credit card, etc. You are responsible for fuel usage
charges and may also be responsible for taxes, levies,
usage fees, excessive mileage, or rental usage beyond
the completion of the repair.
It may not be possible to provide a like-vehicle as a
courtesy rental.
Additional Program Information
All program options, such as shuttle service, may not be
available at every dealer. Please contact your dealer
for specific information about availability. All Courtesy
Transportation arrangements will be administered by
appropriate dealer personnel.
7-10