key CHEVROLET EXPRESS CARGO VAN 2013 1.G Workshop Manual

Black plate (20,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
7-20 Infotainment System
4. Turnfto scroll through the files
in the selected folder.
5. Press
fto select the desired file
to be played.
To skip through large lists, the five
softkeys can be used to navigate in
the following order:
.First softkey, first item in the list.
.Second softkey, 1% through the
list each time the softkey is
pressed.
.Third softkey, 5% through the list
each time the softkey is pressed.
.Fourth softkey, 10% through the
list each time the softkey is
pressed.
.Fifth softkey, end of the list.
h(Music Navigator): Press the
softkey below
hto view and
select a file on an iPod, using the
iPod's menu system. Files are
sorted by:
.Playlists
.Artists
.Albums
.Genres
.Songs
.Composers
To select files:
1. Press the softkey below
h.
2. Turn
fto scroll through the list
of menus.
3. Press
fto select the
desired menu.
4. Turn
fto scroll through the
folders or files in the
selected menu.
5. Press
fto select the desired file
to be played.
To skip through large lists, the five
softkeys can be used to navigate in
the following order:
.First softkey, first item in the list.
.Second softkey, 1% through the
list each time the softkey is
pressed.
.Third softkey, 5% through the list
each time the softkey is pressed.
.Fourth softkey, 10% through the
list each time the softkey is
pressed.
.Fifth softkey, end of the list.
Repeat Functionality
To use Repeat:
Press the softkey below
"or'
to select between Repeat All and
Repeat Track.
"(Repeat All): Press the softkey
below
"to repeat all tracks. The
tab appears lowered when Repeat
All is being used. This is the default
mode when a USB storage device
or iPod is first connected.
'(Repeat Track): Press the
softkey below
'to repeat one
track. The tab appears raised when
Repeat Track is being used.

Black plate (21,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
Infotainment System 7-21
Shuffle Functionality
To use Shuffle:
Press the softkey below
>,2,
C, or=to select between
Shuffle Off, Shuffle All Songs/
Shuffle Songs, Shuffle Album,
or Shuffle Folder.
>(Shuffle Off): Press the
softkey below
2to turn shuffle
off. This is the default mode when a
USB storage device or iPod is first
connected.
2(Shuffle All Songs/Shuffle
Songs): Press the softkey below
=orCto shuffle all songs on
the USB storage device or iPod.
C(Shuffle Album): Press the
softkey below
>to shuffle all
songs in the current album on
an iPod.
=(Shuffle Folder): Press the
softkey below
>to shuffle all
songs in the current folder on a USB
storage device.
Phone
Bluetooth
For vehicles equipped with
Bluetooth capability, the system can
interact with many cell phones,
allowing:
.Placement and receipt of calls in
a hands-free mode.
.Sharing of the cell phone’s
address book or contact list with
the vehicle.
To minimize driver distraction,
before driving, and with the vehicle
parked:
.Become familiar with the
features of the cell phone.
Organize the phone book and
contact lists clearly and delete
duplicate or rarely used entries.
If possible, program speed dial
or other shortcuts.
.Review the controls and
operation of the infotainment
system.
.Pair cell phone(s) to the vehicle.
The system may not work with
all cell phones. See “Pairing”in
this section for more information.
.If the cell phone has voice
dialing capability, learn to use
that feature to access the
address book or contact list. See
“Voice Pass-Thru” in this section
for more information.
.See “Storing and Deleting Phone
Numbers” in this section for
more information.
{WARNING
When using a cell phone, it can
be distracting to look too long or
too often at the screen of the
phone or the infotainment
(navigation) system. Taking your
eyes off the road too long or too
often could cause a crash
resulting in injury or death. Focus
your attention on driving.

Black plate (22,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
7-22 Infotainment System
A Bluetooth system can use a
Bluetooth-capable cell phone with a
Hands-Free Profile to make and
receive phone calls. The system
can be used while the key is in the
ON/RUN or ACC/ACCESSORY
position. The range of the Bluetooth
system can be up to 9.1 m (30 ft).
Not all phones support all functions,
and not all phones work with the
in-vehicle Bluetooth system. See
www.gm.com/bluetooth for more
information on compatible phones.
Voice Recognition
The Bluetooth system uses voice
recognition to interpret voice
commands to dial phone numbers
and name tags.
For additional information, say
“Help”while you are in a voice
recognition menu.
Noise: Keep interior noise levels to
a minimum. The system may not
recognize voice commands if there
is too much background noise. When to Speak:
A short tone
sounds after the system responds
indicating when it is waiting for a
voice command. Wait until the tone
and then speak.
How to Speak: Speak clearly in a
calm and natural voice.
Audio System
When using the in-vehicle Bluetooth
system, sound comes through the
vehicle's front audio system
speakers and overrides the audio
system. Use the audio system
volume knob, during a call, to
change the volume level. The
adjusted volume level remains in
memory for later calls. To prevent
missed calls, a minimum volume
level is used if the volume is turned
down too low.
Bluetooth Controls
Use the buttons on the steering
wheel to operate the in-vehicle
Bluetooth system. See Steering
Wheel Controls on page 5‑2.
b/g(Push to Talk): Press to
answer incoming calls, confirm
system information, and start
speech recognition.
c/x(End): Press to end a call,
reject a call, or cancel an operation.
Pairing
A Bluetooth-enabled cell phone
must be paired to the Bluetooth
system and then connected to the
vehicle before it can be used. See
the cell phone manufacturer's user
guide for Bluetooth functions before
pairing the cell phone. If a Bluetooth
phone is not connected, calls will be
made using OnStar Hands-Free
Calling, if equipped. See OnStar
Overview on page 14‑1.
Pairing Information
.A Bluetooth phone with MP3
capability cannot be paired to
the vehicle as a phone and an
MP3 player at the same time.
.Up to five cell phones can be
paired to the Bluetooth system.

Black plate (16,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
9-16 Driving and Operating
{WARNING
Turning off the vehicle while
moving may cause loss of power
assist in the brake and steering
systems and disable the airbags.
While driving, only shut the
vehicle off in an emergency.
If the vehicle cannot be pulled over,
and must be shut off while driving,
turn the ignition to ACC/
ACCESSORY.
Notice: Using a tool to force the
key to turn in the ignition could
cause damage to the switch or
break the key. Use the correct
key, make sure it is all the way in,
and turn it only with your hand.
If the key cannot be turned by
hand, see your dealer.
2 (ACC/ACCESSORY): This is the
position in which you can operate
things like the radio and the
windshield wipers when the engine
is off. 3 (ON/RUN):
This position can be
used to operate the electrical
accessories and to display some
instrument cluster warning and
indicator lights. This position can
also be used for service and
diagnostics, and to verify the proper
operation of the malfunction
indicator lamp as may be required
for emission inspection purposes.
The switch stays in this position
when the engine is running.
If you leave the key in the ACC/
ACCESSORY or ON/RUN position
with the engine off, the battery could
be drained. You may not be able to
start the vehicle if the battery is
allowed to drain for an extended
period of time.
4 (START): This is the position that
starts the engine. When the engine
starts, release the key. The ignition
switch returns to ON/RUN for
driving. A warning tone will sound when the
driver door is opened, the ignition is
in ACC/ACCESSORY or LOCK/OFF
and the key is in the ignition.
Starting the Engine
If the vehicle has a diesel engine,
see the Duramax diesel
supplement.
To place the transmission in the
proper gear:
Move the shift lever to P (Park) or
N (Neutral). The engine will not start
in any other position. To restart the
engine when the vehicle is already
moving, use N (Neutral) only.

Black plate (17,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
Driving and Operating 9-17
Starting Procedure
1. With your foot off the acceleratorpedal, turn the ignition key to
START. When the engine starts,
let go of the key. The idle speed
will go down as your engine gets
warm. Do not race the engine
immediately after starting it.
Operate the engine and
transmission gently to allow the
oil to warm up and lubricate all
moving parts.
The vehicle has a
Computer-Controlled Cranking
System. This feature assists in
starting the engine and protects
components. If the ignition key is
turned to the START position,
and then released when the
engine begins cranking, the
engine will continue cranking for
a few seconds or until the
vehicle starts. If the engine does
not start and the key is held in
START for many seconds,
cranking will be stopped after
15 seconds to prevent cranking
motor damage. To prevent gear damage, this system also
prevents cranking if the engine
is already running. Engine
cranking can be stopped by
turning the ignition switch to the
ACC/ACCESSORY or LOCK/
OFF position.
When the Low Fuel warning
lamp is on and the FUEL LEVEL
LOW message is displayed in
the Driver Information Center
(DIC), the Computer-Controlled
Cranking System is disabled to
prevent possible vehicle
component damage. When this
happens, hold the ignition switch
in the START position to
continue engine cranking.
Notice: Cranking the engine for
long periods of time, by returning
the key to the START position
immediately after cranking has
ended, can overheat and damage
the cranking motor, and drain the
battery. Wait at least 15 seconds
between each try, to let the
cranking motor cool down. 2. If the engine does not start after
5-10 seconds, especially in very
cold weather (below −18°C or
0°F), it could be flooded with too
much gasoline. Try pushing the
accelerator pedal all the way to
the floor and holding it there as
you hold the key in START for
up to 15 seconds. Wait at least
15 seconds between each try, to
allow the cranking motor to cool
down. When the engine starts,
let go of the key and accelerator.
If the vehicle starts briefly but
then stops again, do the same
thing. This clears the extra
gasoline from the engine. Do not
race the engine immediately
after starting it. Operate the
engine and transmission gently
until the oil warms up and
lubricates all moving parts.

Black plate (19,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
Driving and Operating 9-19
To Use the Engine Coolant
Heater
1. Turn off the engine.
2. Open the hood and unwrap theelectrical cord.
The cord for the engine coolant
heater is located on the driver
side of the engine compartment
and is attached to the hose for
the power steering reservoir.
3. Plug it into a normal, grounded 110-volt AC outlet.
{WARNING
Plugging the cord into an
ungrounded outlet could cause an
electrical shock. Also, the wrong
kind of extension cord could
overheat and cause a fire. You
could be seriously injured. Plug
the cord into a properly grounded
three-prong 110-volt AC outlet.
(Continued)
WARNING (CONTINUED)
If the cord will not reach, use a
heavy-duty three-prong extension
cord rated for at least 15 amps.
4. Before starting the engine, be sure to unplug and store the
cord as it was before to keep it
away from moving engine parts
and prevent damage.
The length of time the heater should
remain plugged in depends on
several factors. Ask a dealer in the
area where you will be parking the
vehicle for the best advice on this.
Retained Accessory
Power (RAP)
These vehicle accessories can be
used for up to 10 minutes after the
engine is turned off:
.Audio System
.Power Windows (if equipped) These features will work when the
ignition key is in ON/RUN or ACC/
ACCESSORY. Once the key is
turned from ON/RUN to LOCK/OFF,
power to the radio and power
windows will continue to work
10 minutes or until the driver door is
opened.
Shifting Into Park
1. Hold the brake pedal down, then
set the parking brake.
2. Move the shift lever into the P (Park) position by pulling the
shift lever toward you and
moving it up as far as it will go.
3. Turn the ignition key to LOCK/OFF.
4. Remove the key and take it with you. If you can leave the vehicle
with the ignition key in your
hand, the vehicle is in P (Park).

Black plate (20,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
9-20 Driving and Operating
Leaving the Vehicle with the
Engine Running
{WARNING
It can be dangerous to leave the
vehicle with the engine running.
It could overheat and catch fire.
It is dangerous to get out of the
vehicle if the shift lever is not fully
in P (Park) with the parking brake
firmly set. The vehicle can roll.
Do not leave the vehicle when the
engine is running. If you have left
the engine running, the vehicle
can move suddenly. You or others
could be injured. To be sure the
vehicle will not move, even when
you are on fairly level ground,
always set the parking brake and
move the shift lever to P (Park).
SeeShifting Into Park on
page 9‑19. If you are towing a
trailer, see Driving Characteristics
and Towing Tips on page 9‑47. If you have to leave the vehicle with
the engine running, be sure the
vehicle is in P (Park) and the
parking brake is firmly set. After the
shift lever is moved into P (Park),
hold the regular brake pedal down.
Then, see if you can move the shift
lever away from P (Park) without
first pulling it toward you. If you can,
it means that the shift lever was not
fully locked into P (Park).
Torque Lock
If you are parking on a hill and you
do not shift the transmission into
P (Park) properly, the weight of the
vehicle can put too much force on
the parking pawl in the
transmission. It might be difficult to
pull the shift lever out of P (Park).
This is called torque lock. To
prevent torque lock, set the parking
brake and then shift into P (Park)
properly before you leave the driver
seat. To find out how, see
Shifting
Into Park on page 9‑19. When you are ready to drive, move
the shift lever out of P (Park) before
releasing the parking brake.
If torque lock does occur, you might
need to have another vehicle push
yours a little uphill to take some of
the pressure from the parking pawl
in the transmission. Then you
should be able to pull the shift lever
out of P (Park).
Shifting out of Park
The vehicle has an automatic
transmission shift lock control
system. You have to fully apply the
brakes before you can shift from
P (Park) when the ignition is in ON/
RUN or ACC/ACCESSORY. See
Automatic Transmission (Six Speed)
on page 9‑22
orAutomatic
Transmission (Four Speed) on
page 9‑26.
The shift lock control system is
designed to do the following:
.Prevent the ignition key from
being removed unless the shift
lever is in P (Park).

Black plate (24,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
9-24 Driving and Operating
.Going about 55 km/h (35 mph) or
more, push the accelerator all
the way down.
By doing this, the vehicle shifts
down to the next gear and has
more power.
D (Drive) can be used when towing
a trailer, carrying a heavy load or
driving on steep hills. You might
want to shift the transmission to a
lower gear selection if the
transmission shifts too often.
Downshifting the transmission in
slippery road conditions could result
in skidding. See “Skidding”under
Loss of Control on page 9‑5.
The vehicle has a shift stabilization
feature that adjusts the transmission
shifting to the current driving
conditions in order to reduce rapid
upshifts and downshifts. This shift
stabilization feature is designed to
determine, before making an
upshift, if the engine is able to
maintain vehicle speed by analyzing
things such as vehicle speed,
throttle position, and vehicle load. If the shift stabilization feature
determines that a current vehicle
speed cannot be maintained, the
transmission does not upshift and
instead holds the current gear.
In some cases, this could appear to
be a delayed shift, however the
transmission is operating normally.
The transmission uses adaptive
shift controls. Adaptive shift controls
continually compares key shift
parameters to pre-programmed
ideal shifts stored in the
transmissions computer. The
transmission constantly makes
adjustments to improve vehicle
performance according to how the
vehicle is being used, such as with
a heavy load or when temperature
changes. During this adaptive shift
control process, shifting might feel
different as the transmission
determines the best settings.
The shift quality of a new vehicle
may not be ideal because the
Adaptive Shift Control process may
not have determined the best
settings for a particular shift or
condition. Shift quality will improve
with continued driving.
When temperatures are very cold,
the transmission's gear shifting
could be delayed providing more
stable shifts until the engine warms
up. Shifts could be more noticeable
with a cold transmission. This
difference in shifting is normal.
M (Manual Mode):
This position
lets drivers select the range of gears
appropriate for current driving
conditions. If the vehicle has this
feature, see “Range Selection
Mode” underManual Mode on
page 9‑28.
3 (Third): This position is also used
for normal driving. It reduces vehicle
speed more than D (Drive) without
using the brakes. You might choose
3 (Third) instead of D (Drive) when
driving on hilly, winding roads, when
towing a trailer, so there is less
shifting between gears and when

Black plate (25,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
Driving and Operating 9-25
going down a steep hill. See“Range
Selection Mode” underManual
Mode on page 9‑28.
2 (Second): This position reduces
vehicle speed even more than
3 (Third) without using the brakes.
You can use 2 (Second) on hills.
It can help control vehicle speed as
you go down steep mountain roads,
but then you would also want to use
the brakes off and on. See “Range
Selection Mode” underManual
Mode on page 9‑28.
If you manually select 2 (Second) in
an automatic transmission, the
transmission will start in
second gear. You can use this
feature for reducing the speed of the
rear wheels when you are trying to
start the vehicle from a stop on
slippery road surfaces. 1 (First):
This position reduces
vehicle speed without using the
brakes. You can use it for major/
severe downgrades where the
vehicle would otherwise accelerate
due to steepness of grade. When
you shift to 1 (First) it provides the
lowest gear appropriate to current
road speed and continues to
downshift as the vehicle slows,
eventually downshifting to 1 (First)
gear. The transmission can be held
in 1 (First) gear using Range
Selection Mode or the shift lever.
See “Range Selection Mode” under
Manual Mode on page 9‑28.
Notice: Spinning the tires or
holding the vehicle in one place
on a hill using only the
accelerator pedal may damage
the transmission. The repair will
not be covered by the vehicle
warranty. If you are stuck, do not
spin the tires. When stopping on
a hill, use the brakes to hold the
vehicle in place.Normal Mode Grade Braking
Vehicles with a 6-Speed automatic
transmission have Normal Mode
Grade Braking that is enabled when
the vehicle is started, but is not
enabled in Range Selection Mode.
It assists in maintaining desired
vehicle speeds when driving on
downhill grades by using the engine
and transmission to slow the
vehicle. The first time the system
activates for each ignition key cycle,
a DIC message will be displayed.
See Transmission Messages on
page 5‑37.
To disable or enable Normal Mode
Grade Braking within the current
ignition key cycle, press and hold
the Tow/Haul button for
three seconds. A DIC message
displays. See Transmission
Messages on page 5‑37.
For other forms of grade braking,
see Tow/Haul Mode on page 9‑29
and Cruise Control on page 9‑34.

Black plate (29,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
Driving and Operating 9-29
Tow/Haul Mode
Vehicles with an automatic
transmission have a Tow/Haul
Mode. The Tow/Haul Mode adjusts
the transmission shift pattern to
reduce shift cycling, providing
increased performance, vehicle
control, and transmission cooling
when towing or hauling heavy loads.Turn the Tow/Haul Mode on and off
by pressing the button on the
instrument panel. When Tow/Haul is
on, a light on the instrument cluster
will come on.
See
Tow/Haul Mode Light on
page 5‑21 for more information.
Also see “Tow/Haul Mode” under
Towing Equipment on page 9‑54.
Tow/Haul Mode Grade Braking
(6-Speed Automatic
Transmission)
Tow/Haul Mode Grade Braking is
only enabled while the Tow/Haul
Mode is selected and the vehicle is
not in the Range Selection Mode.
See “Tow/Haul Mode” listed
previously and Manual Mode on
page 9‑28. Tow/Haul Mode Grade
Braking assists in maintaining
desired vehicle speeds when driving
on downhill grades by using the
engine and transmission to slow the
vehicle. To disable or enable Tow/Haul
Grade Braking within the current
ignition key cycle, press and
hold the Tow/Haul button for
three seconds. A DIC message will
be displayed. See
Transmission
Messages on page 5‑37.
See Towing Equipment on
page 9‑54.
For other forms of grade braking,
see Automatic Transmission (Six
Speed) on page 9‑22 orAutomatic
Transmission (Four Speed) on
page 9‑26 andCruise Control on
page 9‑34.