tire type CHEVROLET EXPRESS CARGO VAN 2016 1.G User Guide
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Page 292 of 379

Black plate (59,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
Vehicle Care 10-59
Buying New Tires
GM has developed and matched
specific tires for the vehicle. The
original equipment tires installed
were designed to meet General
Motors Tire Performance Criteria
Specification (TPC Spec)
system rating. When
replacement tires are needed,
GM strongly recommends
buying tires with the same TPC
Spec rating.
GM's exclusive TPC Spec
system considers over a dozen
critical specifications that impact
the overall performance of the
vehicle, including brake system
performance, ride and handling,
traction control, and tire
pressure monitoring
performance. GM's TPC Spec
number is molded onto the tire's
sidewall near the tire size. If the
tires have an all-season tread
design, the TPC Spec numberwill be followed by MS for mud
and snow. See
Tire Sidewall
Labeling on page 10-43 for
additional information.
GM recommends replacing worn
tires in complete sets of four (six
for dual rear wheels). Uniform
tread depth on all tires will help
to maintain the performance of
the vehicle. Braking and
handling performance may be
adversely affected if all the tires
are not replaced at the same
time. If proper rotation and
maintenance have been done,
all four tires (six for dual rear
wheels) should wear out at
about the same time. See Tire
Rotation on page 10-56 for
information on proper tire
rotation. However, if it is
necessary to replace only one
axle set of worn tires, place the
new tires on the rear axle (two
for single rear wheels, four for
dual rear wheels).{Warning
Tires could explode during
improper service. Attempting
to mount or dismount a tire
could cause injury or death.
Only your dealer or authorized
tire service center should
mount or dismount the tires.
{Warning
Mixing tires of different sizes,
brands, or types may cause
loss of control of the vehicle,
resulting in a crash or other
vehicle damage. Use the
correct size, brand, and type
of tires on all wheels.
This vehicle may have a
different size spare than the
road tires originally installed
on the vehicle. When new, the
(Continued)
Page 347 of 379

Black plate (6,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
13-6 Customer Information
.Model, year, color, and license
plate number of the vehicle.
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
.Description of the problem.
Coverage
Services are provided up to 5 years/
160 000 km (100,000 mi), whichever
comes first.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
Chevrolet reserve the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.General Motors North America and
Chevrolet reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock-Out Service:
Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
.Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
Services Not Included in
Roadside Assistance
.Impound towing caused by
violation of any laws.
.Legal fines.
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.