phone CHEVROLET EXPRESS CARGO VAN 2017 1.G User Guide

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
Infotainment System 151
Call 1-888-4-ONSTAR(1-888-466-7827) to connect to anOnStar Advisor for assistance. Seewww.onstar.com for a detailedinstruction guide, vehicle availability,details, and system limitations.Services and apps vary by make,model, year, carrier, availability, andconditions. 4G LTE service isavailable in select markets. 4G LTEperformance is based on industryaverages and vehicle systemsdesign. Some services require adata plan.
Phone
Bluetooth
For vehicles equipped withBluetooth capability, the system caninteract with many cell phones,allowing:
.Placement and receipt of calls inahands-freemode.
.Sharing of the cell phone’saddress book or contact list withthe vehicle.
To m i n i m i z e d r i v e r d i s t r a c t i o n ,before driving, and with the vehicleparked:
.Become familiar with thefeatures of the cell phone.Organize the phone book andcontact lists clearly and deleteduplicate or rarely used entries.If possible, program speed dialor other shortcuts.
.Review the controls andoperation of the infotainmentsystem.
.Pair cell phone(s) to the vehicle.The system may not work withall cell phones. See“Pairing”inthis section for more information.
.If the cell phone has voicedialing capability, learn to usethat feature to access theaddress book or contact list. See“Vo i c e P a s s - T h r u”in this sectionfor more information.
.See“Storing and Deleting PhoneNumbers”in this section formore information.
{Warning
When using a cell phone, it can
be distracting to look too long or
too often at the screen of the
phone or the infotainment system.
Ta k i n g y o u r e y e s o f f t h e r o a d t o o
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.
ABluetoothsystemcanuseaBluetooth-capable cell phone with aHands-Free Profile to make andreceive phone calls. The system

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
152 Infotainment System
can be used while the key is in theON/RUN or ACC/ACCESSORYposition. The range of the Bluetoothsystem can be up to 9.1 m (30 ft).Not all phones support all functions,and not all phones work with thein-vehicle Bluetooth system. Seewww.gm.com/bluetooth for moreinformation on compatible phones inU.S. and Canada only.
Voice Recognition
The Bluetooth system uses voicerecognition to interpret voicecommands to dial phone numbersand name tags.
For additional information, say“Help”while you are in a voicerecognition menu.
Noise :Keep interior noise levels toaminimum.Thesystemmaynotrecognize voice commands if thereis too much background noise.
When to Speak :Ashorttonesounds after the system respondsindicating when it is waiting for avoice command. Wait until the toneand then speak.
How to Speak :Speak clearly in acalm and natural voice.
Audio System
When using the in-vehicle Bluetoothsystem, sound comes through thevehicle's front audio systemspeakers and overrides the audiosystem. Use the audio systemvolume knob, during a call, tochange the volume level. Theadjusted volume level remains inmemory for later calls. To preventmissed calls, a minimum volumelevel is used if the volume is turneddown too low.
Bluetooth Controls
Use the buttons on the steeringwheel to operate the in-vehicleBluetooth system. SeeSteeringWheel Controls088.
b/g:Press to answer incomingcalls, confirm system information,and start speech recognition.
c/x:Press to end a call, rejectacall,orcancelanoperation.
Pairing
ABluetooth-enabledcellphonemust be paired to the Bluetoothsystem and then connected to thevehicle before it can be used. Seethe cell phone manufacturer's userguide for Bluetooth functions beforepairing the cell phone. If a Bluetoothphone is not connected, calls will bemade using OnStar Hands-FreeCalling, if equipped. See OnStar,if equipped.
Pairing Information
.ABluetoothphonewithMP3capability cannot be paired tothe vehicle as a phone and anMP3 player at the same time.
.Up to five cell phones can bepaired to the Bluetooth system.
.The pairing process is disabledwhen the vehicle is moving.
.Pairing only needs to becompleted once, unless thepairing information on the cellphone changes or the cell phoneis deleted from the system.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
Infotainment System 153
.Only one paired cell phone canbe connected to the Bluetoothsystem at a time.
.If multiple paired cell phones arewithin range of the system, thesystem connects to the firstavailable paired cell phone in theorder that they were first pairedto the system. To connect to adifferent paired phone, see“Connecting to a DifferentPhone”later in this section.
Pairing a Phone
1. Press and holdb/gfor
two seconds.
2. Say“Bluetooth.”This commandcan be skipped.
3. Say“Pair.”The systemresponds with instructions andafour-digitPersonalIdentification Number (PIN).The PIN is used in Step 5.
4. Start the pairing process on thecell phone that you want topair. For help with this process,see the cell phonemanufacturer's user guide.
5. Locate the device named“Yo u rVehicle”in the list on the cellphone. Follow the instructionson the cell phone to enter thePIN provided in Step 3. Afterthe PIN is successfully entered,the system prompts you toprovide a name for the pairedcell phone. This name will beused to indicate which phonesare paired and connected tothe vehicle. The systemresponds with“has been successfully paired”after the pairing process iscomplete.
6. Repeat Steps 1–5topairadditional phones.
Listing All Paired and ConnectedPhones
The system can list all cell phonespaired to it. If a paired cell phone isalso connected to the vehicle, thesystem responds with“is connected”after that phone name.
1. Press and holdb/gfor
two seconds.
2. Say“Bluetooth.”
3. Say“List.”
Deleting a Paired Phone
If the phone name you want todelete is unknown, see“Listing AllPaired and Connected Phones.”
1. Press and holdb/gfor
two seconds.
2. Say“Bluetooth.”
3. Say“Delete.”The system askswhich phone to delete.
4. Say the name of the phone youwant to delete.
Connecting to a Different Phone
To c o n n e c t t o a d i f f e r e n t c e l l p h o n e ,the Bluetooth system looks for thenext available cell phone in theorder in which all the available cellphones were paired. Depending onwhich cell phone you want toconnect to, you may have to usethis command several times.
1. Press and holdb/gfor
two seconds.
2. Say“Bluetooth.”

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
154 Infotainment System
3. Say“Change phone.”
.If another cell phone isfound, the response will be“ is nowconnected.”
.If another cell phone is notfound, the original phoneremains connected.
Storing and Deleting Phone
Numbers
The system can store up to 30phone numbers as name tags in theHands-Free Directory that is sharedbetween the Bluetooth and OnStarsystems, if equipped.
The following commands are usedto delete and store phone numbers.
Store :This command will store aphone number, or a group ofnumbers as a name tag.
Digit Store :This command allowsaphonenumbertobestoredasaname tag by entering the digits oneat a time.
Delete :This command is used todelete individual name tags.
Delete All Name Tags :Thiscommand deletes all stored nametags in the Hands-Free CallingDirectory and the OnStarTurn-by-Turn Destinations Directory,if equipped.
Using the“Store”Command
1. Press and holdb/gfor
two seconds.
2. Say“Store.”
3. Say the phone number orgroup of numbers you want tostore all at once with nopauses, then follow thedirections given by the systemto save a name tag for thisnumber.
Using the“Digit Store”Command
If an unwanted number isrecognized by the system, say“Clear”at any time to clear the lastnumber.
To h e a r a l l o f t h e n u m b e r srecognized by the system, say“Ve r i f y”at any time.
1. Press and holdb/gfor
two seconds.
2. Say“Digit Store.”
3. Say each digit, one at a time,that you want to store. Aftereach digit is entered, thesystem repeats back the digit itheard followed by a tone. Afterthe last digit has been entered,say“Store,”and then follow thedirections given by the systemto save a name tag for thisnumber.
Using the“Delete”Command
1. Press and holdb/gfor
two seconds.
2. Say“Delete.”
3. Say the name tag you want todelete.
Using the“Delete All Name Tags”Command
This command deletes all storedname tags in the Hands-FreeCalling Directory and the OnStarTurn-by-Turn Destinations Directory,if equipped.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
Infotainment System 155
To d e l e t e a l l n a m e t a g s :
1. Press and holdb/gfor
two seconds.
2. Say“Delete all name tags.”
Listing Stored Numbers
The list command will list all storednumbers and name tags.
Using the“List”Command
1. Press and holdb/gfor
two seconds.
2. Say“Directory.”
3. Say“Hands-Free Calling.”
4. Say“List.”
Making a Call
Calls can be made using thefollowing commands.
Dial or Call :The dial or callcommand can be usedinterchangeably to dial a phonenumber or a stored name tag.
Digit Dial :This command allows aphone number to be dialed byentering the digits one at a time.
Re-dial :This command is used todial the last number used on the cellphone.
Using the“Dial”or“Call”Command
1. Press and holdb/gfor
two seconds.
2. Say“Dial”or“Call.”
3. Say the entire number withoutpausing, or say the name tag.
Once connected, the person calledwill be heard through the audiospeakers.
Calling Emergency
1. Press and holdb/gfor
two seconds. The systemresponds“Ready,”followed byatone.
2. Say“Dial”or“Call.”
3. Say [emergency number].
4. Say“Dial”or“Call.”
Once connected, the person calledwill be heard through the audiospeakers.
Using the“Digit Dial”Command
The digit dial command allows aphone number to be dialed byentering the digits one at a time.After each digit is entered, thesystem repeats back the digit itheard followed by a tone.
If an unwanted number isrecognized by the system, say“Clear”at any time to clear the lastnumber.
To h e a r a l l o f t h e n u m b e r srecognized by the system, say“Ve r i f y”at any time.
1. Press and holdb/gfor
two seconds.
2. Say“Digit Dial.”
3. Say each digit, one at a time,that you want to dial. Aftereach digit is entered, thesystem repeats back the digit itheard followed by a tone. Afterthe last digit has been entered,say“Dial.”
Once connected, the person calledwill be heard through the audiospeakers.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
156 Infotainment System
Using the“Re-dial”Command
1. Press and holdb/gfor
two seconds.
2. After the tone, say“Re-dial.”
Once connected, the person calledwill be heard through the audiospeakers.
Receiving a Call
When an incoming call is received,the audio system mutes and a ringtone is heard in the vehicle.
.Pressb/gto answer the call.
.Pressc/xto ignore a call.
Call Waiting
Call waiting must be supported onthe cell phone and enabled by thewireless service carrier.
.Pressb/gto answer an
incoming call when another callis active. The original call isplaced on hold.
.Pressb/gagain to return to
the original call.
.To i g n o r e t h e i n c o m i n g c a l l , n oaction is required.
.Pressc/xto disconnect the
current call and switch to the callon hold.
Three-Way Calling
Three-way calling must besupported on the cell phone andenabled by the wireless servicecarrier.
1. While on a call, pressb/g.
2. Say“Three-way call.”
3. Use the dial or call commandto dial the number of the thirdparty to be called.
4. Once the call is connected,
pressb/gto link all callers
together.
Ending a Call
Pressc/xto end a call.
Muting a Call
During a call, all sounds from insidethe vehicle can be muted so that theperson on the other end of the callcannot hear them.
.To m u t e a c a l l , p r e s sb/g,and
then say“Mute call.”
.To c a n c e l m u t e , p r e s sb/g,
and then say“Un-mute call.”
Transferring a Call
Audio can be transferred betweenthe Bluetooth system and the cellphone.
The cell phone must be paired andconnected with the Bluetoothsystem before a call can betransferred. The connection processcan take up to two minutes after theignition is turned to ON/RUN.
Transferring Audio from theBluetooth System to a Cell Phone
During a call with the audio in thevehicle:
1. Pressb/g.
2. Say“Transfer Call.”

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
Infotainment System 157
Transferring Audio to theBluetooth System from a CellPhone
During a call with the audio on the
cell phone, pressb/g.Theaudio
transfers to the vehicle. If the audiodoes not transfer to the vehicle, usethe audio transfer feature on the cellphone. See your cell phonemanufacturer's user guide for moreinformation.
Voice Pass-Thru
Voice pass-thru allows access to thevoice recognition commands on thecell phone. See your cell phonemanufacturer's user guide to see ifthe cell phone supports this feature.
To a c c e s s c o n t a c t s s t o r e d i n t h e c e l lphone:
1. Press and holdb/gfor
two seconds.
2. Say“Bluetooth.”This commandcan be skipped.
3. Say“Vo i c e .”The systemresponds“OK, accessing.”
The cell phone's normal promptmessages will go through their cycleaccording to the phone's operatinginstructions.
Dual Tone Multi-Frequency
(DTMF) Tones
The Bluetooth system can sendnumbers and the numbers stored asname tags during a call. You canuse this feature when calling amenu-driven phone system.Account numbers can also bestored for use.
Sending a Number or Name TagDuring a Call
1. Pressb/g.Thesystem
responds“Ready,”followed byatone.
2. Say“Dial.”
3. Say the number or name tagto send.
Clearing the System
Unless information is deleted out ofthe in-vehicle Bluetooth system, itwill be retained indefinitely. Thisincludes all saved name tags in the
phone book and phone pairinginformation. For information on howto delete this information, see theprevious section“Deleting a PairedPhone”and the previous sectionson deleting name tags.
Other Information
The Bluetooth®word mark andlogos are owned by the Bluetooth®
SIG, Inc. and any use of such marksby General Motors is under license.Other trademarks and trade namesare those of their respective owners.
SeeRadio FrequencyStatement0322.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/6/16
Driving and Operating 165
Driving Information
Distracted Driving
Distraction comes in many formsand can take your focus from thetask of driving. Exercise goodjudgment and do not let otheractivities divert your attention awayfrom the road. Many localgovernments have enacted lawsregarding driver distraction. Becomefamiliar with the local laws inyour area.
To a v o i d d i s t r a c t e d d r i v i n g , k e e pyour eyes on the road, keep yourhands on the steering wheel, andfocus your attention on driving.
.Do not use a phone indemanding driving situations.Use a hands-free method toplace or receive necessaryphone calls.
.Watch the road. Do not read,take notes, or look upinformation on phones or otherelectronic devices.
.Designate a front seatpassenger to handle potentialdistractions.
.Become familiar with vehiclefeatures before driving, such asprogramming favorite radiostations and adjusting climatecontrol and seat settings.Program all trip information intoany navigation device prior todriving.
.Wait until the vehicle is parkedto retrieve items that have fallento the floor.
.Stop or park the vehicle to tendto children.
.Keep pets in an appropriatecarrier or restraint.
.Avoid stressful conversationswhile driving, whether with apassenger or on a cell phone.
{Warning
Ta k i n g y o u r e y e s o f f t h e r o a d t o o
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.
Refer to the infotainment section formore information on using thatsystem and the navigation system,if equipped, including pairing andusing a cell phone.
Defensive Driving
Defensive driving means“alwaysexpect the unexpected.”The firststep in driving defensively is to wearthe safety belt. SeeSafetyBelts046.
.Assume that other road users(pedestrians, bicyclists, andother drivers) are going to becareless and make mistakes.Anticipate what they might doand be ready.
.Allow enough following distancebetween you and the driver infront of you.
.Focus on the task of driving.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/6/16
200 Driving and Operating
alternative fuels website. Seewww.afdc.energy.gov/afdc/locator/stations.
E85 or FlexFuel should meet ASTMSpecification D 5798 or CAN/CGSB–3.512 in Canada. Do not usethe fuel if the ethanol content isgreater than 85%. Fuel mixtures thatdo not meet ASTM or CGSBspecifications can affect driveabilityand could cause the malfunctionindicator lamp to come on.
After refueling, the vehiclecalculates the composition of thefuel. It is not recommended torepeatedly switch between fuels.If fuels are switched frequently, addas much fuel as possible and do notadd less than 11 L (3 gal) whenrefueling. Drive at least 11 km (7 mi)immediately after refueling to allowthe vehicle to adapt to the change inethanol concentration.
Because E85 or FlexFuel has lessenergy per liter (gallon) thangasoline, the vehicle will need to berefilled more often. SeeFilling theTa n k0200.
Caution
Some additives are not
compatible with E85 or FlexFuel
and can harm the vehicle's fuel
system. Do not add anything to
E85 or FlexFuel. Damage caused
by additives would not be covered
by the vehicle warranty.
Caution
Do not use fuel containing
methanol. It can corrode metal
parts in the fuel system and also
damage plastic and rubber parts.
That damage would not be
covered under the vehicle
warranty.
Filling the Tank
{Warning
Fuel vapors and fuel fires burn
violently and can cause injury or
death.
.To h e l p a v o i d i n j u r i e s t o y o uand others, read and followall the instructions on thefuel pump island.
.Turn off the engine whenrefueling.
.Keep sparks, flames, andsmoking materials awayfrom fuel.
.Do not leave the fuel pumpunattended.
.Do not use a cell phonewhile refueling.
.Do not re-enter the vehiclewhile pumping fuel.
.Keep children away fromthe fuel pump and never letchildren pump fuel.
(Continued)

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/6/16
202 Driving and Operating
Caution (Continued)
indicator lamp to light, and could
damage the fuel tank and
emissions system. See
Malfunction Indicator Lamp
(Check Engine Light)0102.
Filling a Portable Fuel
Container
{Warning
Filling a portable fuel container
while it is in the vehicle can cause
fuel vapors that can ignite either
by static electricity or other
means. You or others could be
badly burned and the vehicle
could be damaged. Always:
.Use approved fuelcontainers.
.Remove the container fromthe vehicle, trunk, or pickupbed before filling.
(Continued)
Warning (Continued)
.Place the container on theground.
.Place the nozzle inside thefill opening of the containerbefore dispensing fuel, andkeep it in contact with the fillopening until filling iscomplete.
.Fill the container no morethan 95% full to allow forexpansion.
.Do not smoke, lightmatches, or use lighterswhile pumping fuel.
.Avoid using cell phones orother electronic devices.
Trailer Towing
General Towing
Information
Only use towing equipment that hasbeen designed for the vehicle.Contact your dealer or traileringdealer for assistance with preparingthe vehicle for towing a trailer. Readthe entire section before towing atrailer.
For towing a disabled vehicle, seeTo w i n g t h e V e h i c l e0286.Fortowing the vehicle behind anothervehicle such as a motor home, seeRecreational Vehicle Towing0286.
Driving Characteristics
and Towing Tips
Driving with a Trailer
When towing a trailer:
.Become familiar with the stateand local laws that apply totrailer towing.