towing CHEVROLET EXPRESS CARGO VAN 2017 1.G Owner's Manual

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/6/16
210 Driving and Operating
the driver door, or seeVehicle LoadLimits0171.Makesurenottogoover the GVW limit for the vehicle,or the GAWR, including the weightof the trailer tongue. If using aweight distributing hitch, make surenot to go over the rear axle limitbefore applying the weightdistribution spring bars.
Towing Equipment
Hitches
The correct hitch equipment helpsmaintain combination control. Manytrailers can be towed with aweight-carrying hitch which simplyfeatures a coupler latched to thehitch ball, or a tow eye latched to apintle hook. Other trailers mayrequire a weight-distributing hitchthat uses spring bars to distributethe trailer tongue weight among thetwo vehicle and trailer axles. See“Weight of the Trailer Tongue”underTr a i l e r To w i n g0205for rating limitswith various hitch types.
Consider using sway controls withany trailer. Ask a traileringprofessional about sway controls orrefer to the trailer manufacturer'srecommendations and instructions.
Weight-Distributing Hitches
and Weight Carrying Hitches
Aweightdistributinghitchmaybeuseful with some trailers. Use thefollowing guidelines to determine if aweight distributing hitch shouldbe used.
1. Front of Vehicle
2. Body to Ground Distance
When using a weight-distributinghitch, the hitch must be adjusted sothe distance (2) remains the sameboth before and after coupling thetrailer to the tow vehicle.
Safety Chains
Always attach chains between thevehicle and the trailer. Cross thesafety chains under the tongue ofthe trailer to help prevent the tonguefrom contacting the road if itbecomes separated from the hitch.Always leave just enough slack sothe rig can turn. Never allow safetychains to drag on the ground.
Trailer Brakes
Aloadedtrailerthatweighsmorethan 680 kg (1,500 lb) must beequipped with its own brake system,with brakes working on all axles.Trailer braking equipmentconforming to Canadian StandardsAssociation (CSA) requirementCAN3-D313, or its equivalent, isrecommended.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
Vehicle Care 215
Tire Chains . . . . . . . . . . . . . . . . . . . 272If a Tire Goes Flat . . . . . . . . . . . . 273Tire Changing . . . . . . . . . . . . . . . . 274Full-Size Spare Tire . . . . . . . . . . 282
Jump Starting
Jump Starting - NorthAmerica . . . . . . . . . . . . . . . . . . . . . 282
Towing the Vehicle
To w i n g t h e V e h i c l e . . . . . . . . . . . 2 8 6Recreational VehicleTo w i n g . . . . . . . . . . . . . . . . . . . . . . 2 8 6
Appearance Care
Exterior Care . . . . . . . . . . . . . . . . . 288Interior Care . . . . . . . . . . . . . . . . . . 292Floor Mats . . . . . . . . . . . . . . . . . . . . 295
General Information
For service and parts needs, visityour dealer. You will receivegenuine GM parts and GM-trainedand supported service people.
Genuine GM parts have one ofthese marks:
California Proposition
65 Warning
WARNING:Most motor vehicles,including this one, as well as manyof its service parts and fluids,contain and/or emit chemicalsknown to the State of California to
cause cancer and birth defects orother reproductive harm. Engineexhaust, many parts and systems,many fluids, and some componentwear by-products contain and/oremit these chemicals.
SeeBattery - North America0236andJump Starting - NorthAmerica0282.
California Perchlorate
Materials Requirements
Certain types of automotiveapplications, such as airbaginitiators, safety belt pretensioners,and lithium batteries contained inRemote Keyless Entry transmitters,may contain perchlorate materials.Special handling may be necessary.For additional information, seewww.dtsc.ca.gov/hazardouswaste/perchlorate.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
Vehicle Care 231
If Steam is Coming from the
Engine Compartment
{Warning
Steam from an overheated engine
can burn you badly, even if you
just open the hood. Stay away
from the engine if you see or hear
steam coming from it. Just turn it
off and get everyone away from
the vehicle until it cools down.
Wait until there is no sign of
steam or coolant before you open
the hood.
If you keep driving when the
engine is overheated, the liquids
in it can catch fire. You or others
could be badly burned. Stop the
engine if it overheats, and get out
of the vehicle until the engine
is cool.
If No Steam is Coming from
the Engine Compartment
If an engine overheat warning isdisplayed but no steam can be seenor heard, the problem may not be
too serious. Sometimes the enginecan get a little too hot when thevehicle:
.Climbs a long hill on a hot day.
.Stops after high-speed driving.
.Idles for long periods in traffic.
.To w s a t r a i l e r . S e e“Driving onGrades”underTr a i l e rTo w i n g0205.
If the overheat warning is displayedwith no sign of steam:
1. Turn the air off.
2. Turn the heater on to thehighest temperature and to thehighest fan speed. Open thewindows as necessary.
3. When it is safe to do so, pull offthe road, shift to P (Park) orN(Neutral) and let theengine idle.
If the engine coolant temperaturegauge is no longer in the overheatzone or an overheat warning nolonger displays, the vehicle can bedriven. Continue to drive the vehicleslowly for about 10 minutes. Keep asafe vehicle distance from the
vehicle in front. If the warning doesnot come back on, continue to drivenormally and have the coolingsystem checked for proper fill andfunction.
If the warning continues, pull over,stop, and park the vehicleright away.
If there is still no sign of steam,push down the accelerator until theengine speed is about twice as fastas normal idle speed for at leastthree minutes while parked. If thewarning is still on, turn off theengine until it cools down.
If the decision is made not to lift thehood, get service help right away.
Engine Fan
The vehicle has a clutched enginecooling fan. When the clutch isengaged, the fan spins faster toprovide more air to cool the engine.In most everyday driving conditions,the fan is spinning slower and theclutch is not fully engaged. Thisimproves fuel economy and reducesfan noise. Under heavy vehicleloading, trailer towing, and/or high

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
286 Vehicle Care
Towing the Vehicle
Caution
Incorrectly towing a disabled
vehicle may cause damage. The
damage would not be covered by
the vehicle warranty.
Do not lash or hook to
suspension components. Use the
proper straps around the tires to
secure the vehicle.
Use only a flatbed tow truck fortowing a disabled vehicle. Neveruse a sling type lift or damage willoccur. Use ramps to help reduceapproach angles if necessary.Atowedvehicleshouldhaveitsdrive wheels off the ground.
Consult a professional towingservice if the disabled vehicle mustbe towed.
Recreational Vehicle
Towing
Recreational vehicle towing meanstowing the vehicle behind anothervehicle, such as behind a motorhome. The two most common typesof recreational vehicle towing areknown as dinghy towing and dollytowing. Dinghy towing is towing thevehicle with all four wheels on theground. Dolly towing is towing thevehicle with two wheels on theground and two wheels up on adevice known as a dolly.
Here are some important things toconsider before recreational vehicletowing:
.What is the towing capacity ofthe towing vehicle? Be sure toread the tow vehiclemanufacturer'srecommendations.
.What is the distance that will betraveled? Some vehicles haverestrictions on how far and howlong they can tow.
.Is the proper towing equipmentgoing to be used? See yourdealer or trailering professionalfor additional advice andequipment recommendations.
.Is the vehicle ready to betowed? Just as preparing thevehicle for a long trip, make surethe vehicle is prepared to betowed.
Caution
Use of a shield mounted in front
of the vehicle grille could restrict
airflow and cause damage to the
transmission. The repairs would
not be covered by the vehicle
warranty. If using a shield, only
use one that attaches to the
towing vehicle.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
Vehicle Care 287
Dinghy Towing
Caution
If the vehicle is towed with all four
wheels on the ground, the
drivetrain components could be
damaged. The repairs would not
be covered by the vehicle
warranty. Do not tow the vehicle
with all four wheels on the
ground.
The vehicle should not be towedwith all four wheels on the ground.
Dolly Towing
Rear Towing (Rear Wheels Off theGround)
To t o w t h e v e h i c l e f r o m t h e r e a r :
1. Attach the dolly to the towvehicle following the dollymanufacturer's instructions.
2. Drive the rear wheels onto thedolly.
3. Firmly set the parking brake.SeeParking Brake0189.
4. Put the transmission inP(Park).
5. Secure the vehicle to the dollyfollowing the manufacturer'sinstructions.
6. Use an adequate clampingdevice designed for towing toensure that the front wheelsare locked into the straightposition.
7. Turn the ignition to LOCK/OFF.
If the tow vehicle will not bestarted or driven for six weeksor more, remove the batterycable from the negativeterminal (post) of the battery toprevent the battery fromdraining while towing.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
Service and Maintenance 297
keep the vehicle in good workingcondition, improves fuel economy,and reduces vehicle emissions.
Because of the way people usevehicles, maintenance needs vary.There may need to be morefrequent checks and services.
Normal Service
All maintenance services, includingthose listed under AdditionalRequired Services, are forvehicles that:
.Carry passengers and cargowithin recommended limits onthe Tire and Loading Informationlabel. SeeVehicle LoadLimits0171.
.Are driven on reasonable roadsurfaces within legal drivinglimits.
.Use the recommended fuel. SeeFuel0198.
Severe Service
In addition to the normal serviceschedule, some vehicles requireservice more often. Severe serviceis for vehicles that are:
.Mainly driven in heavy city trafficin hot weather.
.Mainly driven in hilly ormountainous terrain.
.Frequently towing a trailer.
.Used for high-speed orcompetitive driving.
.Used for taxi, police, or deliveryservice.
{Warning
Performing maintenance work can
be dangerous and can cause
serious injury. Perform
maintenance work only if the
required information, proper tools,
and equipment are available.
If they are not, see your dealer to
have a trained technician do the
work. SeeDoing Your Own
Service Work0216.
Maintenance
Schedule
Owner Checks and Services
At Each Fuel Stop
.Check the engine oil level. SeeEngine Oil0219.
Once a Month
.Check the tire inflationpressures. SeeTirePressure0260.
.Inspect the tires for wear. SeeTire Inspection0265.
.Check the windshield washerfluid level. SeeWasherFluid0233.
Engine Oil Change
When the CHANGE ENGINE OILSOON message displays, have theengine oil and filter changed withinthe next 1 000 km/600 mi. If drivenunder the best conditions, theengine oil life system may notindicate the need for vehicle servicefor up to a year. The engine oil andfilter must be changed at least once

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
Customer Information 317
Services Provided
.Emergency Fuel Delivery:Delivery of enough fuel for thevehicle to get to the nearestservice station.
.Lock-Out Service:Service tounlock the vehicle if you arelocked out. A remote unlock maybe available if you have OnStar.For security reasons, the drivermust present identificationbefore this service is given.
.Emergency Tow from a PublicRoad or Highway:To w t o t h enearest Chevrolet dealer forwarranty service, or if the vehiclewas in a crash and cannot bedriven. Assistance is not givenwhen the vehicle is stuck in thesand, mud, or snow.
.Flat Tire Change:Service tochange a flat tire with the sparetire. The spare tire, if equipped,must be in good condition andproperly inflated. It is the owner'sresponsibility for the repair orreplacement of the tire if it is notcovered by the warranty.
.Battery Jump Start:Service tojump start a dead battery.
.Tr i p I n t e r r u p t i o n B e n e f i t s a n dAssistance:If your trip isinterrupted due to a warrantyevent, incidental expenses maybe reimbursed within thePowertrain warranty period.Items considered are reasonableand customary hotel, meals,rental car, or a vehicle beingdelivered back to the customer,up to 805 km (500 mi).
Services Not Included in
Roadside Assistance
.Impound towing caused byviolation of any laws.
.Legal fines.
.Mounting, dismounting,or changing of snow tires,chains, or other traction devices.
Service is not provided if a vehicleis in an area that is not accessibleto the service vehicle or is not aregularly traveled or maintainedpublic road, which includes ice andwinter roads. Off-road use is notcovered.
Services Specific to
Canadian-Purchased Vehicles
.Fuel Delivery:Reimbursementis up to 7 liters. If available,diesel fuel delivery may berestricted. Propane and otherfuels are not provided throughthis service.
.Lock-Out Service:Vehicleregistration is required.
.Tr i p I n t e r r u p t i o n B e n e f i t s a n dAssistance:Must be over150 km from where your trip wasstarted to qualify.Pre-authorization, originaldetailed receipts, and a copy ofthe repair orders are required.Once authorization has beenreceived, the RoadsideAssistance advisor will help tomake arrangements and explainhow to receive payment.
.Alternative Service:Ifassistance cannot be providedright away, the RoadsideAssistance advisor may givepermission to get localemergency road service. You willreceive payment, up to $100,

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
320 Customer Information
Aftermarket collision parts are alsoavailable. These are made bycompanies other than GM and maynot have been tested for the vehicle.As a result, these parts may fitpoorly, exhibit premature durability/corrosion problems, and may notperform properly in subsequentcollisions. Aftermarket parts are notcovered by the GM New VehicleLimited Warranty, and any vehiclefailure related to such parts is notcovered by that warranty.
Repair Facility
GM also recommends that youchoose a collision repair facility thatmeets your needs before you everneed collision repairs. Your dealermay have a collision repair centerwith GM-trained technicians andstate-of-the-art equipment, or beable to recommend a collision repaircenter that has GM-trainedtechnicians and comparableequipment.
Insuring the Vehicle
Protect your investment in the GMvehicle with comprehensive andcollision insurance coverage. Thereare significant differences in thequality of coverage afforded byvarious insurance policy terms.Many insurance policies providereduced protection to the GMvehicle by limiting compensation fordamage repairs through the use ofaftermarket collision parts. Someinsurance companies will notspecify aftermarket collision parts.When purchasing insurance, werecommend that you ensure that thevehicle will be repaired with GMoriginal equipment collision parts.If such insurance coverage is notavailable from your currentinsurance carrier, consider switchingto another insurance carrier.
If the vehicle is leased, the leasingcompany may require you to haveinsurance that ensures repairs withGenuine GM Original EquipmentManufacturer (OEM) parts orGenuine Manufacturer replacement
parts. Read the lease carefully, asyou may be charged at the end ofthe lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, callemergency services for help. Do notleave the scene of a crash until allmatters have been taken care of.Move the vehicle only if its positionputs you in danger, or you areinstructed to move it by a policeofficer.
Give only the necessary informationto police and other parties involvedin the crash.
For emergency towing seeRoadside AssistanceProgram0316.
Gather the following information:
.Driver name, address, andtelephone number.
.Driver license number.
.Owner name, address, andtelephone number.
.Vehicle license plate number.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
Index 339
E
E85 or FlexFuel . . . . . . . . . . . . . . . . 199
Electrical Equipment,
Add-On . . . . . . . . . . . . . . . . . . . . . . . 212
Electrical System
Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 246
Floor Console Fuse Block . . . . 249
Fuses and Circuit Breakers . . . 246
Overload . . . . . . . . . . . . . . . . . . . . . 245
Emergency
OnStar®...................... 327
Engine
Air Cleaner/Filter . . . . . . . . . . . . . 225
Check and Service Engine
Soon Light . . . . . . . . . . . . . . . . . . 102
Compartment Overview . . . . . . . 218
Coolant . . . . . . . . . . . . . . . . . . . . . . . 227
Coolant Temperature Gauge . . . . 98
Cooling System . . . . . . . . . . . . . . . 226
Cooling System Messages . . . .113
Drive Belt Routing . . . . . . . . . . . . .311
Exhaust . . . . . . . . . . . . . . . . . . . . . . 182
Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Heater . . . . . . . . . . . . . . . . . . . . . . . . 179
Oil Life System . . . . . . . . . . . . . . . 221
Oil Messages . . . . . . . . . . . . . . . . . .114
Oil Pressure Gauge . . . . . . . . . . . . 97
Engine (cont'd)
Oil Pressure Light . . . . . . . . . . . . 106
Overheating . . . . . . . . . . . . . . . . . . 230
Power Messages . . . . . . . . . . . . . .114
Running While Parked . . . . . . . . 183
Starting . . . . . . . . . . . . . . . . . . . . . . . 177
Enhanced Technology Glass . . . . 38
Entry/Exit Lighting . . . . . . . . . . . . . . 130
Equipment, Towing . . . . . . . . . . . . . 210
Event Data Recorders . . . . . . . . . . 324
Extender, Safety Belt . . . . . . . . . . . . 53
Exterior Lamp Controls . . . . . . . . . 125
Exterior Lamps Off Reminder . . . 126
F
Fan
Engine . . . . . . . . . . . . . . . . . . . . . . . . 231
Fast Idle System . . . . . . . . . . . . . . . . 178
Filter,
Engine Air Cleaner . . . . . . . . . . . 225
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 126
Flashers, Hazard Warning . . . . . . 128
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 273
Changing . . . . . . . . . . . . . . . . . . . . . 274
FlexFuel
E85 . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 295
Fluid
Automatic Transmission . . . . . . 222
Fluid (cont'd)
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 234
Power Steering . . . . . . . . . . . . . . . 232
Washer . . . . . . . . . . . . . . . . . . . . . . . 233
Frequency Statement
Radio . . . . . . . . . . . . . . . . . . . . . . . . . 322
Front Seats
Adjustment . . . . . . . . . . . . . . . . . . . . . 41
Front Storage . . . . . . . . . . . . . . . . . . . . 85
Front Turn Signal
Bulb Replacement . . . . . . . . . . . . 242
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Additives . . . . . . . . . . . . . . . . . . . . . 199
Economy Driving . . . . . . . . . . . . . . . 22
Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . 202
Filling the Tank . . . . . . . . . . . . . . . 200
Foreign Countries . . . . . . . . . . . . 199
Gauge . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Low Fuel Warning Light . . . . . . . 107
Requirements, California . . . . . 199
System Messages . . . . . . . . . . . . .115
Full-Size Spare Tire . . . . . . . . . . . . 282
Fuses
Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 246
Floor Console Fuse Block . . . . 249
Fuses and Circuit Breakers . . . 246

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
Index 343
Rear Axle . . . . . . . . . . . . . . . . . . . . . . . 236
Locking . . . . . . . . . . . . . . . . . . . . . . . 191
Rear Climate Control System . . . 161
Rear Doors . . . . . . . . . . . . . . . . . . . . . . 32
Rear Heating System . . . . . . . . . . . 160
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 43
Rear Vision Camera (RVC) . . . . . 194
Rearview Mirrors . . . . . . . . . . . . . . . . 36
Reclining Seatbacks . . . . . . . . . . . . . 42
Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . . . 305
Records
Maintenance . . . . . . . . . . . . . . . . . . 307
Recreational Vehicle Towing . . . . 286
Reimbursement Program,
GM Mobility . . . . . . . . . . . . . . . . . . . 316
Remote Keyless Entry (RKE)
System . . . . . . . . . . . . . . . . . . . . . . . . . 25
Remote Vehicle Start . . . . . . . . . . . . 27
Replacement Bulbs . . . . . . . . . . . . . 245
Replacement Parts
Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 66
Maintenance . . . . . . . . . . . . . . . . . . 306
Replacing Airbag System . . . . . . . . 66
Replacing LATCH System
Parts after a Crash . . . . . . . . . . . . . 79
Replacing Safety Belt System
Parts after a Crash . . . . . . . . . . . . . 54
Reporting Safety Defects
Canadian Government . . . . . . . . 323
General Motors . . . . . . . . . . . . . . . 323
U.S. Government . . . . . . . . . . . . . 323
Restraints
Where to Put . . . . . . . . . . . . . . . . . . . 72
Retained Accessory
Power (RAP) . . . . . . . . . . . . . . . . . . 180
Ride Control Systems
Messages . . . . . . . . . . . . . . . . . . . . .116
Roads
Driving, Wet . . . . . . . . . . . . . . . . . . 168
Roadside Assistance
Program . . . . . . . . . . . . . . . . . . . . . . . 316
Rotation, Tires . . . . . . . . . . . . . . . . . . 265
Routing, Engine Drive Belt . . . . . . 311
Running the Vehicle While
Parked . . . . . . . . . . . . . . . . . . . . . . . . 183
S
Safety Belts . . . . . . . . . . . . . . . . . . . . . 46
Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Extender . . . . . . . . . . . . . . . . . . . . . . . . 53
How to Wear Safety Belts
Properly . . . . . . . . . . . . . . . . . . . . . . . 47
Lap-Shoulder Belt . . . . . . . . . . . . . . 48
Reminders . . . . . . . . . . . . . . . . . . . . . . 99
Replacing after a Crash . . . . . . . . 54
Use During Pregnancy . . . . . . . . . . 53
Safety Defects Reporting
Canadian Government . . . . . . . . 323
General Motors . . . . . . . . . . . . . . . 323
U.S. Government . . . . . . . . . . . . . 323
Safety Locks . . . . . . . . . . . . . . . . . . . . . 30
Safety System Check . . . . . . . . . . . . 54
Satellite Radio . . . . . . . . . . . . . . . . . . 139
Scheduling Appointments . . . . . . . 318
Seats
Adjustment, Front . . . . . . . . . . . . . . . 41
Head Restraints . . . . . . . . . . . . . . . . 41
Power Adjustment, Front . . . . . . . 41
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Reclining Seatbacks . . . . . . . . . . . . 42
Securing Child Restraints . . . . 79, 81
Security
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Messages . . . . . . . . . . . . . . . . . . . . .117
OnStar®...................... 327
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 33
Service . . . . . . . . . . . . . . . . . . . . . . . . . 163
Accessories and
Modifications . . . . . . . . . . . . . . . . 216
Climate Control System . . . . . . . 158
Doing Your Own Work . . . . . . . . 216
Engine Soon Light . . . . . . . . . . . . 102
Maintenance Records . . . . . . . . 307