key CHEVROLET EXPRESS CARGO VAN 2017 1.G Workshop Manual
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Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
152 Infotainment System
can be used while the key is in theON/RUN or ACC/ACCESSORYposition. The range of the Bluetoothsystem can be up to 9.1 m (30 ft).Not all phones support all functions,and not all phones work with thein-vehicle Bluetooth system. Seewww.gm.com/bluetooth for moreinformation on compatible phones inU.S. and Canada only.
Voice Recognition
The Bluetooth system uses voicerecognition to interpret voicecommands to dial phone numbersand name tags.
For additional information, say“Help”while you are in a voicerecognition menu.
Noise :Keep interior noise levels toaminimum.Thesystemmaynotrecognize voice commands if thereis too much background noise.
When to Speak :Ashorttonesounds after the system respondsindicating when it is waiting for avoice command. Wait until the toneand then speak.
How to Speak :Speak clearly in acalm and natural voice.
Audio System
When using the in-vehicle Bluetoothsystem, sound comes through thevehicle's front audio systemspeakers and overrides the audiosystem. Use the audio systemvolume knob, during a call, tochange the volume level. Theadjusted volume level remains inmemory for later calls. To preventmissed calls, a minimum volumelevel is used if the volume is turneddown too low.
Bluetooth Controls
Use the buttons on the steeringwheel to operate the in-vehicleBluetooth system. SeeSteeringWheel Controls088.
b/g:Press to answer incomingcalls, confirm system information,and start speech recognition.
c/x:Press to end a call, rejectacall,orcancelanoperation.
Pairing
ABluetooth-enabledcellphonemust be paired to the Bluetoothsystem and then connected to thevehicle before it can be used. Seethe cell phone manufacturer's userguide for Bluetooth functions beforepairing the cell phone. If a Bluetoothphone is not connected, calls will bemade using OnStar Hands-FreeCalling, if equipped. See OnStar,if equipped.
Pairing Information
.ABluetoothphonewithMP3capability cannot be paired tothe vehicle as a phone and anMP3 player at the same time.
.Up to five cell phones can bepaired to the Bluetooth system.
.The pairing process is disabledwhen the vehicle is moving.
.Pairing only needs to becompleted once, unless thepairing information on the cellphone changes or the cell phoneis deleted from the system.
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Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/6/16
176 Driving and Operating
Ignition Positions
The ignition switch has four differentpositions.
To s h i f t o u t o f P ( P a r k ) , t h e i g n i t i o nmust be in ON/RUN or ACC/ACCESSORY and the regular brakepedal applied.
0(STOPPINGTHEENGINE/LOCK/OFF) :When the vehicle is stopped,turn the ignition switch to LOCK/OFF to turn the engine off. RetainedAccessory Power (RAP) will remainactive. SeeRetained AccessoryPower (RAP)0180.
This position locks the ignition andtransmission.
Do not turn the engine off when thevehicle is moving. This will cause aloss of power assist in the brakeand steering systems and disablethe airbags.
If the vehicle must be shut off in anemergency:
1. Brake using a firm and steadypressure. Do not pump thebrakes repeatedly. This maydeplete power assist, requiringincreased brake pedal force.
2. Shift the vehicle to N (Neutral).This can be done while thevehicle is moving. After shiftingto N (Neutral), firmly apply thebrakes and steer the vehicle toasafelocation.
3. Come to a complete stop, shiftto P (Park), and turn theignition to LOCK/OFF. Onvehicles with an automatictransmission, the shift levermust be in P (Park) to turn theignition switch to the LOCK/OFF position.
4. Set the parking brake. SeeParking Brake0189.
{Warning
Turning off the vehicle while
moving may cause loss of power
assist in the brake and steering
systems and disable the airbags.
While driving, only shut the
vehicle off in an emergency.
If the vehicle cannot be pulled over,and must be shut off while driving,turn the ignition to ACC/ACCESSORY.
Caution
Using a tool to force the key to
turn in the ignition could cause
damage to the switch or break the
key. Use the correct key, make
sure it is all the way in, and turn it
only with your hand. If the key
cannot be turned by hand, see
your dealer.
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Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/6/16
Driving and Operating 177
1(ACC/ACCESSORY):This is theposition in which you can operatethings like the radio and thewindshield wipers when the engineis off.
2(ON/RUN):This position can beused to operate the electricalaccessories and to display someinstrument cluster warning andindicator lights. This position canalso be used for service anddiagnostics, and to verify the properoperation of the malfunctionindicator lamp as may be requiredfor emission inspection purposes.The switch stays in this positionwhen the engine is running.
If you leave the key in the ACC/ACCESSORY or ON/RUN positionwith the engine off, the battery couldbe drained. You may not be able tostart the vehicle if the battery isallowed to drain for an extendedperiod of time.
3(START):This is the position thatstarts the engine. When the enginestarts, release the key. The ignitionswitch returns to ON/RUN fordriving.
Awarningtonewillsoundwhenthedriver door is opened, the ignition isin ACC/ACCESSORY or LOCK/OFFand the key is in the ignition.
Starting the Engine
If the vehicle has a diesel engine,see the Duramax dieselsupplement.
To p l a c e t h e t r a n s m i s s i o n i n t h eproper gear:
Move the shift lever to P (Park) orN(Neutral). The engine will not startin any other position. To restart theengine when the vehicle is alreadymoving, use N (Neutral) only.
Caution
If you add electrical parts or
accessories, you could change
the way the engine operates. Any
resulting damage would not be
covered by the vehicle warranty.
SeeAdd-On Electrical
Equipment0212.
Caution
Do not try to shift to P (Park) if the
vehicle is moving. If you do, you
could damage the transmission.
Shift to P (Park) only when the
vehicle is stopped.
Caution
If the steering wheel is turned
until it reaches the end of its
travel, and is held in that position
while starting the vehicle, damage
may occur to the hydraulic power
steering system and there may be
loss of power steering assist.
Starting Procedure
1. With your foot off theaccelerator pedal, turn theignition key to START. Whenthe engine starts, let go of thekey. The idle speed will godown as your engine getswarm. Do not race the engineimmediately after starting it.
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Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/6/16
178 Driving and Operating
Operate the engine andtransmission gently to allow theoil to warm up and lubricate allmoving parts.
When the Low Fuel warninglamp is on and the FUELLEVEL LOW message isdisplayed in the DriverInformation Center (DIC), theComputer-Controlled CrankingSystem is disabled to preventpossible vehicle componentdamage. When this happens,hold the ignition switch in theSTART position to continueengine cranking.
Caution
Cranking the engine for long
periods of time, by returning the
ignition to the START position
immediately after cranking has
ended, can overheat and damage
the cranking motor, and drain the
battery. Wait at least 15 seconds
between each try, to let the
cranking motor cool down.
2. If the engine does not startafter 5-10 seconds, especiallyin very cold weather (below✓18 °C or 0 °F), it could beflooded with too muchgasoline. Try pushing theaccelerator pedal all the way tothe floor and holding it there asyou hold the key in START forup to 15 seconds. Wait at least15 seconds between each try,to allow the cranking motor tocool down. When the enginestarts, let go of the key andaccelerator. If the vehicle startsbriefly but then stops again, dothe same thing. This clears theextra gasoline from the engine.Do not race the engineimmediately after starting it.Operate the engine andtransmission gently until the oilwarms up and lubricates allmoving parts.
Fast Idle System
If equipped, this feature is availableonly with cruise control. The manualfast idle switch is operated using thecruise control buttons on the leftside of the steering wheel.
This system can be used toincrease engine idle speedwhenever the following conditionsare met:
.The parking brake is set.
.The brake pedal is not pressed.
.The vehicle must not be movingand the accelerator must not bepressed.
To c o n t r o l t h e f a s t i d l e :
.To e n a b l e t h e F a s t I d l e S y s t e m ,press and release the cruisecontrol on/off button and ensurethat the switch indicator lightis lit.
.Press and release the cruisecontrol SET- button. Enginespeed will be held atapproximately 1200 rpm.
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Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/6/16
180 Driving and Operating
Warning (Continued)
condition, or using adamaged heater orextension cord, could makeit overheat and cause a fire,property damage, electricshock, and injury.
.Do not operate the vehiclewith the heater cordpermanently attached to thevehicle. Possible heatercord and thermostatdamage could occur.
.While in use, do not let theheater cord touch vehicleparts or sharp edges. Neverclose the hood on theheater cord.
.Before starting the vehicle,unplug the cord, reattachthe cover to the plug, andsecurely fasten the cord.Keep the cord away fromany moving parts.
4. Before starting the engine, besure to unplug and store thecord as it was before to keep itaway from moving engine partsand prevent damage.
The length of time the heater shouldremain plugged in depends onseveral factors. Ask a dealer in thearea where you will be parking thevehicle for the best advice on this.
Retained Accessory
Power (RAP)
These vehicle accessories can beused for up to 10 minutes after theengine is turned off:
.Audio System
.Power Windows (if equipped)
These features will work when theignition key is in ON/RUN or ACC/ACCESSORY. Once the key isturned from ON/RUN to LOCK/OFF,power to the radio and powerwindows will continue to work10 minutes or until the driver door isopened.
Shifting Into Park
1. Hold the brake pedal down,then set the parking brake.
2. Move the shift lever into theP(Park) position by pulling theshift lever toward you andmoving it up as far as it will go.
3. Turn the ignition key toLOCK/OFF.
4. Remove the key and take itwith you. If you can leave thevehicle with the ignition key inyour hand, the vehicle isin P (Park).
Leaving the Vehicle with the
Engine Running
{Warning
It can be dangerous to leave the
vehicle with the engine running.
It could overheat and catch fire.
(Continued)
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Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/6/16
Driving and Operating 181
Warning (Continued)
It is dangerous to get out of the
vehicle if the shift lever is not fully
in P (Park) with the parking brake
firmly set. The vehicle can roll.
Do not leave the vehicle when the
engine is running. If you have left
the engine running, the vehicle
can move suddenly. You or others
could be injured. To be sure the
vehicle will not move, even when
you are on fairly level ground,
always set the parking brake and
move the shift lever to P (Park).
SeeShifting Into Park0180.
If you are towing a trailer, see
Driving Characteristics and
To w i n g T i p s0202.
If you have to leave the vehicle withthe engine running, be sure thevehicle is in P (Park) and theparking brake is firmly set. After theshift lever is moved into P (Park),hold the regular brake pedal down.Then, see if you can move the shiftlever away from P (Park) without
first pulling it toward you. If you can,it means that the shift lever was notfully locked into P (Park).
Torque Lock
If you are parking on a hill and youdo not shift the transmission intoP(Park) properly, the weight of thevehicle can put too much force onthe parking pawl in thetransmission. It might be difficult topull the shift lever out of P (Park).This is called torque lock. Toprevent torque lock, set the parkingbrake and then shift into P (Park)properly before you leave the driverseat. To find out how, seeShiftingInto Park0180.
When you are ready to drive, movethe shift lever out of P (Park) beforereleasing the parking brake.
If torque lock does occur, you mightneed to have another vehicle pushyours a little uphill to take some ofthe pressure from the parking pawlin the transmission. Then youshould be able to pull the shift leverout of P (Park).
Shifting out of Park
The vehicle has an automatictransmission shift lock controlsystem. You have to fully apply thebrakes before you can shift fromP(Park) when the ignition is in ON/RUN or ACC/ACCESSORY. SeeAutomatic Transmission0183.
The shift lock control system isdesigned to:
.Prevent the ignition key frombeing removed unless the shiftlever is in P (Park).
.Prevent movement of the shiftlever out of P (Park), unless theignition is in ON/RUN or ACC/ACCESSORY and the regularbrake pedal is applied.
The shift lock control system isalways functional except in the caseof a dead battery or low voltage(less than 9 V) battery.
If the vehicle has an unchargedbattery or a battery with low voltage,try charging or jump starting thebattery. SeeJump Starting - NorthAmerica0282.
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Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/6/16
Driving and Operating 185
By doing this, the vehicle shiftsdown to the next gear and hasmore power.
D(Drive) can be used when towingatrailer,carryingaheavyload,or driving on steep hills. You mightwant to shift the transmission to alower gear selection if thetransmission shifts too often.
Downshifting the transmission inslippery road conditions could resultin skidding. See“Skidding”underLoss of Control0167.
The vehicle has a shift stabilizationfeature that adjusts the transmissionshifting to the current drivingconditions in order to reduce rapidupshifts and downshifts. This shiftstabilization feature is designed todetermine, before making anupshift, if the engine is able tomaintain vehicle speed by analyzingthings such as vehicle speed,throttle position, and vehicle load.If the shift stabilization featuredetermines that a current vehiclespeed cannot be maintained, thetransmission does not upshift andinstead holds the current gear.
In some cases, this could appear tobe a delayed shift, however thetransmission is operating normally.
The transmission uses adaptiveshift controls. Adaptive shift controlscontinually compare key shiftparameters to pre-programmedideal shifts stored in thetransmission’scomputer.Thetransmission constantly makesadjustments to improve vehicleperformance according to how thevehicle is being used, such as withaheavyloadorwhenthetemperature changes. During thisadaptive shift control process,shifting might feel different as thetransmission determines the bestsettings.
The shift quality of a new vehiclemay not be ideal because theadaptive shift control process maynot have determined the bestsettings for a particular shift orcondition. Shift quality will improvewith continued driving.
When temperatures are very cold,the transmission's gear shiftingcould be delayed, providing more
stable shifts until the engine warmsup. Shifts could be more noticeablewith a cold transmission. Thisdifference in shifting is normal.
M:This position lets drivers selectthe range of gears appropriate forcurrent driving conditions. If thevehicle has this feature, see“RangeSelection Mode”underManualMode0186.
3:This position is also used fornormal driving. It reduces vehiclespeed more than D (Drive) withoutusing the brakes. You might choose3(Third) instead of D(Drive) whendriving on hilly, winding roads; whentowing a trailer, so there is lessshifting between gears; and whengoing down a steep hill. See“RangeSelection Mode”underManualMode0186.
2:This position reduces vehiclespeed even more than 3 (Third)without using the brakes. You canuse 2 (Second) on hills. It can helpcontrol vehicle speed as you godown steep mountain roads, butthen you would also want to use the
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Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/6/16
186 Driving and Operating
brakes off and on. See“RangeSelection Mode”underManualMode0186.
If you manually select 2 (Second) inan automatic transmission, thetransmission will start insecond gear. You can use thisfeature for reducing the speed of therear wheels when trying to start thevehicle from a stop on slippery roadsurfaces.
1:This position reduces vehiclespeed without using the brakes.Yo u c a n u s e i t f o r m a j o r / s e v e r edowngrades where the vehiclewould otherwise accelerate due tosteepness of grade. When you shiftto 1 (First) it provides the lowestgear appropriate to current roadspeed and continues to downshiftas the vehicle slows, eventuallydownshifting to 1 (First) gear. Thetransmission can be held in 1 (First)gear using Range Selection Modeor the shift lever. See“RangeSelection Mode”underManualMode0186.
Caution
Spinning the tires or holding the
vehicle in one place on a hill
using only the accelerator pedal
may damage the transmission.
The repair will not be covered by
the vehicle warranty. If you are
stuck, do not spin the tires. When
stopping on a hill, use the brakes
to hold the vehicle in place.
Normal Mode Grade Braking
This mode is enabled when thevehicle is started, but is not enabledin Range Selection Mode. It assistsin maintaining desired vehiclespeeds when driving on downhillgrades by using the engine andtransmission to slow the vehicle.The first time the system activatesfor each ignition key cycle, a DICmessage will be displayed. SeeTr a n s m i s s i o n M e s s a g e s011 8.
To d i s a b l e o r e n a b l e N o r m a l M o d eGrade Braking within the currentignition key cycle, press and holdthe Tow/Haul button for
three seconds. A DIC messagedisplays. SeeTr a n s m i s s i o nMessages011 8.
For other forms of grade braking,seeTo w / H a u l M o d e0187andCruise Control0192.
Manual Mode
Range Selection Mode
If equipped, Range Selection Modehelps control the vehicle'stransmission and vehicle speedwhile driving downhill or towing atrailer by letting you select a desiredrange of gears.
To u s e t h i s f e a t u r e :
1. Move the shift lever toM(ManualMode).
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Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/6/16
188 Driving and Operating
Tow/Haul Mode Grade Braking
To w / H a u l M o d e G r a d e B r a k i n g i sonly enabled while the Tow/HaulMode is selected and the vehicle isnot in the Range Selection Mode.See“To w / H a u l M o d e”listedpreviously andManual Mode0186.To w / H a u l M o d e G r a d e B r a k i n gassists in maintaining desiredvehicle speeds when driving ondownhill grades by using the engineand transmission to slow thevehicle.
To d i s a b l e o r e n a b l e To w / H a u l M o d eGrade Braking within the currentignition key cycle, press and holdthe Tow/Haul button forthree seconds. A DIC message willbe displayed. SeeTr a n s m i s s i o nMessages011 8.
SeeTo w i n g E q u i p m e n t0210.
For other forms of grade braking,seeAutomatic Transmission0183andCruise Control0192.
Brakes
Antilock Brake
System (ABS)
This vehicle has an Antilock BrakeSystem (ABS), an advancedelectronic braking system that helpsprevent a braking skid.
When the vehicle begins to driveaway, ABS checks itself.Amomentarymotororclickingnoisemay be heard while this test is goingon, and it may even be noticed thatthe brake pedal moves a little. Thisis normal.
If there is a problem with ABS, thiswarning light stays on. SeeAntilockBrake System (ABS) WarningLight0104.
If driving safely on a wet road and itbecomes necessary to slam on thebrakes and continue braking toavoid a sudden obstacle, acomputer senses the wheels areslowing down. If one of the wheelsis about to stop rolling, the computerwill separately work the brakes ateach wheel.
ABS can change the brake pressureto each wheel, as required, fasterthan any driver could. This can helpyou steer around the obstacle whilebraking hard.
As the brakes are applied, thecomputer keeps receiving updateson wheel speed and controlsbraking pressure accordingly.
Remember: ABS does not changethe time needed to get a foot up tothe brake pedal or always decreasestopping distance. If you get tooclose to the vehicle in front of you,there will not be enough time toapply the brakes if that vehiclesuddenly slows or stops. Alwaysleave enough room up ahead tostop, even with ABS.
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Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/6/16
194 Driving and Operating
.Vehicles with a 6-speedautomatic transmission haveCruise Grade Braking to helpmaintain driver selected speed.
Cruise Grade Braking is enabledwhen the vehicle is started andcruise control is active. It is notenabled in Range Selection Mode.It assists in maintaining driverselected speed when driving ondownhill grades by using the engineand transmission to slow thevehicle.
To d i s a b l e a n d e n a b l e C r u i s e G r a d eBraking for the current ignition keycycle, press and hold the Tow/Haulbutton for three seconds. A DICmessage displays. SeeTr a n s m i s s i o n M e s s a g e s011 8.
When the brakes are applied thecruise control is disengaged.
Ending Cruise Control
There are four ways to end cruisecontrol:
.Step lightly on the brake pedal.
.Press[.
.Shift the transmission toN(Neutral).
.To t u r n o f f c r u i s e c o n t r o l ,
pressI.
Erasing Speed Memory
The cruise control set speed is
erased from memory ifIis
pressed or if the vehicle isturned off.
Driver Assistance
Systems
Rear Vision
Camera (RVC)
If equipped, the RVC system isdesigned to help the driver whenbacking up by displaying a view ofthe area behind the vehicle.
{Warning
The camera(s) do not display
children, pedestrians, bicyclists,
crossing traffic, animals, or any
other object outside of the
cameras’field of view, below the
bumper, or under the vehicle.
Shown distances may be different
from actual distances. Do not
drive or park the vehicle using
only these camera(s). Always
check behind and around the
vehicle before driving. Failure to
use proper care may result in
injury, death, or vehicle damage.