mileage CHEVROLET EXPRESS CARGO VAN 2017 1.G Owners Manual
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Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
22 In Brief
Engine Oil Life System
The engine oil life system calculatesengine oil life based on vehicle useand displays a DIC message whenit is necessary to change the engineoil and filter. The oil life systemshould be reset to 100% onlyfollowing an oil change.
Resetting the Oil Life System
1. Turn the ignition to ON/RUN,with the engine off.
2. Fully press and release theaccelerator pedal slowly threetimes within five seconds.
3. Turn the key to LOCK/OFF.
SeeEngine Oil Life System0221.
Driving for Better Fuel
Economy
Driving habits can affect fuelmileage. Here are some driving tipsto get the best fuel economypossible.
.Avoid fast starts and acceleratesmoothly.
.Brake gradually and avoidabrupt stops.
.Avoid idling the engine for longperiods of time.
.When road and weatherconditions are appropriate, usecruise control.
.Always follow posted speedlimits or drive more slowly whenconditions require.
.Keep vehicle tires properlyinflated.
.Combine several trips into asingle trip.
.Replace the vehicle's tires withthe same TPC Spec numbermolded into the tire's sidewallnear the size.
.Follow recommended scheduledmaintenance.
Roadside Assistance
Program
U.S.: 1-800-243-8872
TTY Users (U.S. Only):1-888-889-2438
Canada: 1-800-268-6800
New Chevrolet owners areautomatically enrolled in theRoadside Assistance Program.
SeeRoadside AssistanceProgram0316.
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Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
Instruments and Controls 109
Trip/Fuel Menu Items
3:Press this button to scrollthrough the following menu items:
Odometer
Press3until XX km (mi)
displays. This display shows thedistance the vehicle has beendriven in either kilometers (km) ormiles (mi).
Trip Odometers
Press3until A or B displays.
This display shows the currentdistance traveled in eitherkilometers (km) or miles (mi) sincethe last reset for each trip odometer.Both trip odometers can be used atthe same time.
Each trip odometer can be reset to
zero separately by pressingVwhile
the desired trip odometer isdisplayed.
The trip odometer has a featurecalled the retro-active reset. Thiscan be used to set the trip odometerto the number of kilometers (miles)driven since the ignition was last
turned on. This can be used if thetrip odometer is not reset at thebeginning of the trip.
To u s e t h e r e t r o - a c t i v e r e s e t f e a t u r e ,
press and holdVfor at least
four seconds. The trip odometer willdisplay the number ofkilometers (km) or miles (mi) drivensince the ignition was last turned onand the vehicle was moving. Oncethe vehicle begins moving, the tripodometer will accumulate mileage.For example, if the vehicle wasdriven 8 km (5 miles) before it isstarted again, and then theretro-active reset feature isactivated, the display will show 8 km(5 miles). As the vehicle beginsmoving, the display will thenincrease to 8.1 km (5.1 miles),8.2 km (5.2 miles), etc.
If the retro-active reset feature isactivated after the vehicle is started,but before it begins moving, thedisplay will show the number ofkilometers (km) or miles (mi) thatwere driven during the last ignitioncycle.
Fuel Range
Press3until FUEL RANGE
displays. This display shows theapproximate number of remainingkilometers (km) or miles (mi) thevehicle can be driven withoutrefueling. The display will showLOW if the fuel level is low.
The fuel range estimate is based onan average of the fuel economyover recent driving history and theamount of fuel remaining in the fueltank. This estimate will change ifdriving conditions change. Forexample, if driving in traffic andmaking frequent stops, this displaymay read one number, but if thevehicle is driven on a freeway, thenumber may change even thoughthe same amount of fuel is in thefuel tank. This is because differentdriving conditions produce differentfuel economies. Generally, freewaydriving produces better fueleconomy than city driving.
If the vehicle is low on fuel, theFUEL LEVEL LOW message will bedisplayed. SeeFuel SystemMessages011 5.
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Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
Vehicle Care 217
Keep a record with all parts receiptsand list the mileage and the date ofany service work performed. SeeMaintenance Records0307.
Caution
Even small amounts of
contamination can cause damage
to vehicle systems. Do not allow
contaminants to contact the fluids,
reservoir caps, or dipsticks.
Hood
To o p e n t h e h o o d :
1. Pull the handle with this symbolon it. It is in front of the driverside door frame near the floor.
2. Go to the front of the vehicleand lift up the secondary hoodrelease, which is underneaththe middle of the hood.
3. Lift the hood, release the hoodprop from its retainer, and putthe hood prop into the slot inthe hood.
If the vehicle has an underhoodlamp, it will automatically come onand stay on until the hood is closed.
Before closing the hood, be sure allof the filler caps are on properly.Then lift the hood to relievepressure on the hood prop. Removethe hood prop from the slot in thehood and return the prop to itsretainer. Let the hood down andclose it firmly.
Page 222 of 346

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
Vehicle Care 221
Caution
Failure to use the recommended
engine oil or equivalent can result
in engine damage not covered by
the vehicle warranty.
Viscosity Grade
Use SAE 5W-30 viscosity gradeengine oil.
Cold Temperature Operation: In anarea of extreme cold, where thetemperature falls below✓29 °C(✓20 °F), an SAE 0W-30 oil may beused. An oil of this viscosity gradewill provide easier cold starting forthe engine at extremely lowtemperatures. When selecting an oilof the appropriate viscosity grade, itis recommended to select an oil ofthe correct specification. See“Specification”earlier in this section.
Engine Oil Additives/Engine
Oil Flushes
Do not add anything to the oil. Therecommended oils meeting thedexos1 specification are all that isneeded for good performance andengine protection.
Engine oil system flushes are notrecommended and could causeengine damage not covered by thevehicle warranty.
What to Do with Used Oil
Used engine oil contains certainelements that can be unhealthy foryour skin and could even causecancer. Do not let used oil stay onyour skin for very long. Clean yourskin and nails with soap and water,or a good hand cleaner. Wash orproperly dispose of clothing or ragscontaining used engine oil. See themanufacturer's warnings about theuse and disposal of oil products.
Used oil can be a threat to theenvironment. If you change yourown oil, be sure to drain all the oilfrom the filter before disposal. Neverdispose of oil by putting it in the
trash or pouring it on the ground,into sewers, or into streams orbodies of water. Recycle it by takingit to a place that collects used oil.
Engine Oil Life System
When to Change Engine Oil
This vehicle has a computer systemthat indicates when to change theengine oil and filter. This is basedon a combination of factors whichinclude engine revolutions, enginetemperature, and miles driven.Based on driving conditions, themileage at which an oil change isindicated can vary considerably. Forthe oil life system to work properly,the system must be reset every timethe oil is changed.
When the system has calculatedthat oil life has been diminished, itindicates that an oil change isnecessary. A CHANGE ENGINEOIL SOON message comes on. SeeEngine Oil Messages011 4.Change the oil as soon as possiblewithin the next 1 000 km (600 mi).It is possible that, if driving underthe best conditions, the oil life
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Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
Customer Information 313
resolved by your dealership withoutfurther help, in the U.S., call theChevrolet Customer AssistanceCenter at 1-800-222-1020. InCanada, call General Motors ofCanada Customer Care Centre at1-800-263-3777 (English),or 1-800-263-7854 (French).
We encourage you to call thetoll-free number in order to give yourinquiry prompt attention. Have thefollowing information available togive the Customer Assistancerepresentative:
.Vehicle IdentificationNumber (VIN). This is availablefrom the vehicle registration ortitle, or the plate at the top left ofthe instrument panel and visiblethrough the windshield.
.Dealership name and location.
.Vehicle delivery date andpresent mileage.
When contacting Chevrolet,remember that your concern willlikely be resolved at a dealer'sfacility. That is why we suggestfollowing Step One first.
STEP THREE—U.S. Owners :Both General Motors and yourdealer are committed to makingsure you are completely satisfiedwith your new vehicle. However,if you continue to remain unsatisfiedafter following the procedureoutlined in Steps One and Two, youcan file with the Better BusinessBureau (BBB) Auto Line®Programto enforce your rights.
The BBB Auto Line Program is anout-of-court program administeredby the Council of Better BusinessBureaus to settle automotivedisputes regarding vehicle repairs orthe interpretation of the New VehicleLimited Warranty. Although you maybe required to resort to this informaldispute resolution program prior tofiling a court action, use of theprogram is free of charge and yourcase will generally be heard within40 days. If you do not agree with thedecision given in your case, youmay reject it and proceed with anyother venue for relief availableto you.
Yo u m a y c o n t a c t t h e B B B A u t o L i n eProgram using the toll-freetelephone number or write them atthe following address:
BBB Auto Line ProgramCouncil of Better Business Bureaus,Inc.3033 Wilson BoulevardSuite 600Arlington, VA 22201
Te l e p h o n e : 1 - 8 0 0 - 9 5 5 - 5 1 0 0http://www.bbb.org/council/programs-services/dispute-handling-and-resolution/bbb-auto-line
This program is available in all50 states and the District ofColumbia. Eligibility is limited byvehicle age, mileage, and otherfactors. General Motors reservesthe right to change eligibilitylimitations and/or discontinue itsparticipation in this program.
STEP THREE—CanadianOwners :In the event that you donot feel your concerns have beenaddressed after following theprocedure outlined in Steps Oneand Two, General Motors of Canada
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Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
Customer Information 319
expenses may be available. Claimamounts should reflect actual costsand be supported by originalreceipts. See your dealer forinformation.
Courtesy Rental Vehicle
For an overnight warranty repair, thedealer may provide an availablecourtesy rental vehicle or provide forreimbursement of a rental vehicle.Reimbursement is limited and mustbe supported by original receipts aswell as a signed and completedrental agreement and meet state/provincial, local, and rental vehicleprovider requirements.Requirements vary and may includeminimum age requirements,insurance coverage, credit card, etc.Additional fees such as fuel usagecharges, taxes, levies, usage fees,excessive mileage, or rental usagebeyond the completion of the repairare also your responsibility.
It may not be possible to provide alike vehicle as a courtesy rental.
Additional Program
Information
All program options, such as shuttleservice, may not be available atevery dealer. Contact your dealerfor specific availability.
General Motors reserves the right tounilaterally modify, change,or discontinue CourtesyTransportation at any time and toresolve all questions of claimeligibility pursuant to the terms andconditions described herein at itssole discretion.
Collision Damage Repair
If the vehicle is involved in acollision and it is damaged, have thedamage repaired by a qualifiedtechnician using the properequipment and quality replacementparts. Poorly performed collisionrepairs diminish the vehicle resalevalue, and safety performance canbe compromised in subsequentcollisions.
Collision Parts
Genuine GM Collision parts are newparts made with the same materialsand construction methods as theparts with which the vehicle wasoriginally built. Genuine GMCollision parts are the best choice toensure that the vehicle's designedappearance, durability, and safetyare preserved. The use of GenuineGM parts can help maintain the GMNew Vehicle Limited Warranty.
Recycled original equipment partsmay also be used for repair. Theseparts are typically removed fromvehicles that were total losses inprior crashes. In most cases, theparts being recycled are fromundamaged sections of the vehicle.ArecycledoriginalequipmentGMpart may be an acceptable choice tomaintain the vehicle's originallydesigned appearance and safetyperformance; however, the history ofthese parts is not known. Such partsare not covered by the GM NewVehicle Limited Warranty, and anyrelated failures are not covered bythat warranty.