ECO mode CHEVROLET EXPRESS PASSANGER 2012 1.G User Guide

Black plate (24,1)Chevrolet Express Owner Manual - 2012
7-24 Infotainment System
Phone
Bluetooth
For vehicles equipped with
Bluetooth capability, the system can
interact with many cell phones,
allowing:
.Placement and receipt of calls in
a hands-free mode.
.Sharing of the cell phone’s
address book or contact list with
the vehicle.
To minimize driver distraction,
before driving, and with the vehicle
parked:
.Become familiar with the
features of the cell phone.
Organize the phone book and
contact lists clearly and delete
duplicate or rarely used entries.
If possible, program speed dial
or other shortcuts.
.Review the controls and
operation of the infotainment
system.
.Pair cell phone(s) to the vehicle.
The system may not work with
all cell phones. See “Pairing”in
this section for more information.
.If the cell phone has voice
dialing capability, learn to use
that feature to access the
address book or contact list. See
“Voice Pass-Thru” in this section
for more information.
.See “Storing and Deleting Phone
Numbers” in this section for
more information.
{WARNING
When using a cell phone, it can
be distracting to look too long or
too often at the screen of the
phone or the infotainment
(navigation) system. Taking your
eyes off the road too long or too
often could cause a crash
resulting in injury or death.
Focus your attention on driving. A Bluetooth system can use a
Bluetooth‐capable cell phone with a
Hands‐Free Profile to make and
receive phone calls. The system
can be used while the key is in the
ON/RUN or ACC/ACCESSORY
position. The range of the Bluetooth
system can be up to 9.1 m (30 ft).
Not all phones support all functions,
and not all phones work with the
in-vehicle Bluetooth system. See
www.gm.com/bluetooth for more
information on compatible phones.
Voice Recognition
The Bluetooth system uses voice
recognition to interpret voice
commands to dial phone numbers
and name tags.
For additional information, say
“Help”
while you are in a voice
recognition menu.
Noise: Keep interior noise levels to
a minimum. The system may not
recognize voice commands if there
is too much background noise.

Black plate (7,1)Chevrolet Express Owner Manual - 2012
Climate Controls 8-7
When the fan knob is in the AUX position, the rear climate control panel can
be used to adjust the climate settings in the rear seating area.
Rear Climate Control Panel
A. Fan Control
B. Air Delivery Mode Control
C. Temperature Control For vehicles with a rear climate
control panel, it is located overhead
behind the driver and front
passenger, centered in front of the
second row. To adjust the rear
climate control panel settings by a
rear seat passenger, the front
climate control panel fan knob must
be in the AUX position. The fan
speed, air delivery mode, and
temperature can then be adjusted.AUX (Auxiliary):
Turn the fan knob
on the front climate control panel to
AUX to let rear seat passengers use
the control panel in the rear seating
area. This disables the front control
panel. To return control to the front
panel, move the fan knob out
of AUX.
9: Turns the system off.
9(Fan Control): Turn clockwise
or counterclockwise to increase or
decrease the fan speed in the
rear-seating area.

Black plate (1,1)Chevrolet Express Owner Manual - 2012
Driving and Operating 9-1
Driving and
Operating
Driving Information
Distracted Driving . . . . . . . . . . . . . 9-2
Defensive Driving . . . . . . . . . . . . . 9-3
Drunk Driving . . . . . . . . . . . . . . . . . 9-3
Control of a Vehicle . . . . . . . . . . . 9-3
Braking . . . . . . . . . . . . . . . . . . . . . . . 9-3
Steering . . . . . . . . . . . . . . . . . . . . . . . 9-4
Off-Road Recovery . . . . . . . . . . . . 9-5
Loss of Control . . . . . . . . . . . . . . . . 9-5
Driving on Wet Roads . . . . . . . . . 9-6
Highway Hypnosis . . . . . . . . . . . . 9-7
Hill and Mountain Roads . . . . . . 9-7
Winter Driving . . . . . . . . . . . . . . . . . 9-8
If the Vehicle Is Stuck . . . . . . . . 9-10
Vehicle Load Limits . . . . . . . . . . 9-11
Starting and Operating
New Vehicle Break-In . . . . . . . . 9-16
Ignition Positions . . . . . . . . . . . . 9-16
Starting the Engine . . . . . . . . . . 9-18
Fast Idle System . . . . . . . . . . . . . 9-19
Engine Heater . . . . . . . . . . . . . . . 9-20
Retained AccessoryPower (RAP) . . . . . . . . . . . . . . . 9-21 Shifting Into Park . . . . . . . . . . . . 9-21
Shifting out of Park . . . . . . . . . . 9-23
Parking over Things
That Burn . . . . . . . . . . . . . . . . . . 9-23
Engine Exhaust
Engine Exhaust . . . . . . . . . . . . . . 9-24
Running the Vehicle WhileParked . . . . . . . . . . . . . . . . . . . . . 9-24
Automatic Transmission
Automatic Transmission(Six Speed) . . . . . . . . . . . . . . . . 9-25
Automatic Transmission (Four Speed) . . . . . . . . . . . . . . . 9-28
Manual Mode . . . . . . . . . . . . . . . . 9-31
Tow/Haul Mode . . . . . . . . . . . . . . 9-32
Drive Systems
All-Wheel Drive . . . . . . . . . . . . . . 9-33
Brakes
Antilock Brake System (ABS) . . . . . . . . . . . . . . 9-33
Parking Brake . . . . . . . . . . . . . . . 9-34
Ride Control Systems
StabiliTrak®System . . . . . . . . . 9-35
Locking Rear Axle . . . . . . . . . . . 9-37
Cruise Control
Cruise Control . . . . . . . . . . . . . . . 9-37
Fuel
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . 9-40
Recommended Fuel . . . . . . . . . 9-40
Gasoline Specifications (U.S. and Canada Only) . . . . . . . . . . 9-41
California Fuel Requirements . . . . . . . . . . . . . . 9-41
Fuels in Foreign Countries . . . 9-41
Fuel Additives . . . . . . . . . . . . . . . 9-41
Fuel E85 (85% Ethanol) . . . . . 9-42
Filling the Tank . . . . . . . . . . . . . . 9-44
Filling a Portable Fuel Container . . . . . . . . . . . . . . . . . . . 9-45
Towing
General TowingInformation . . . . . . . . . . . . . . . . . 9-46
Driving Characteristics and Towing Tips . . . . . . . . . . . . . . . . 9-46
Trailer Towing . . . . . . . . . . . . . . . . 9-50
Towing Equipment . . . . . . . . . . . 9-55
Conversions and Add-Ons
Add-On Electrical Equipment . . . . . . . . . . . . . . . . . 9-58

Black plate (27,1)Chevrolet Express Owner Manual - 2012
Driving and Operating 9-27
If the shift stabilization feature
determines that a current vehicle
speed cannot be maintained, the
transmission does not upshift and
instead holds the current gear.
In some cases, this could appear to
be a delayed shift, however the
transmission is operating normally.
The transmission uses adaptive
shift controls. Adaptive shift controls
continually compares key shift
parameters to pre-programmed
ideal shifts stored in the
transmissions computer. The
transmission constantly makes
adjustments to improve vehicle
performance according to how the
vehicle is being used, such as with
a heavy load or when temperature
changes. During this adaptive shift
control process, shifting might feel
different as the transmission
determines the best settings.The shift quality of a new vehicle
may not be ideal because the
Adaptive Shift Control process may
not have determined the best
settings for a particular shift or
condition. Shift quality will improve
with continued driving.
When temperatures are very cold,
the transmission's gear shifting
could be delayed providing more
stable shifts until the engine warms
up. Shifts could be more noticeable
with a cold transmission. This
difference in shifting is normal.
M (Manual Mode):
This position
lets drivers select the range of gears
appropriate for current driving
conditions. If the vehicle has this
feature, see “Range Selection
Mode” underManual Mode on
page 9‑31. 3 (Third):
This position is also used
for normal driving. It reduces vehicle
speed more than D (Drive) without
using the brakes. You might choose
3 (Third) instead of D (Drive) when
driving on hilly, winding roads, when
towing a trailer, so there is less
shifting between gears and when
going down a steep hill. See “Range
Selection Mode” underManual
Mode on page 9‑31.
2 (Second): This position reduces
vehicle speed even more than
3 (Third) without using the brakes.
You can use 2 (Second) on hills.
It can help control vehicle speed as
you go down steep mountain roads,
but then you would also want to use
the brakes off and on. See “Range
Selection Mode” underManual
Mode on page 9‑31.

Black plate (28,1)Chevrolet Express Owner Manual - 2012
9-28 Driving and Operating
If you manually select 2 (Second) in
an automatic transmission, the
transmission will start in
second gear. You can use this
feature for reducing the speed of the
rear wheels when you are trying to
start the vehicle from a stop on
slippery road surfaces.
1 (First):This position reduces
vehicle speed without using the
brakes. You can use it for major/
severe downgrades where the
vehicle would otherwise accelerate
due to steepness of grade. When
you shift to 1 (First) it provides the
lowest gear appropriate to current
road speed and continues to
downshift as the vehicle slows,
eventually downshifting to 1 (First)
gear. The transmission can be held
in 1 (First) gear using Range
Selection Mode or the shift lever.
See “Range Selection Mode” under
Manual Mode on page 9‑31. Notice:
Spinning the tires or
holding the vehicle in one place
on a hill using only the
accelerator pedal may damage
the transmission. The repair will
not be covered by the vehicle
warranty. If you are stuck, do not
spin the tires. When stopping on
a hill, use the brakes to hold the
vehicle in place.
Automatic Transmission
(Four Speed)
There are several different positions
for your shift lever.
P (Park): This position locks the
rear wheels. It is the best position to
use when you start the engine
because the vehicle cannot move
easily.
{WARNING
It is dangerous to get out of the
vehicle if the shift lever is not fully
in P (Park) with the parking brake
firmly set. The vehicle can roll.
Do not leave the vehicle when the
engine is running unless you
have to. If you have left the
engine running, the vehicle can
move suddenly. You or others
could be injured. To be sure the
vehicle will not move, even when
you are on fairly level ground,
always set the parking brake and
move the shift lever to P (Park).
See Shifting Into Park on
page 9‑21. If you are pulling a
trailer, see Driving Characteristics
and Towing Tips on page 9‑46.
Make sure the shift lever is fully in
P (Park) before starting the engine.
The vehicle has an automatic
transmission shift lock control
system. You must first press the

Black plate (31,1)Chevrolet Express Owner Manual - 2012
Driving and Operating 9-31
Manual Mode
Range Selection Mode
The vehicle may have a Range
Selection Mode. The Range
Selection Mode helps control the
vehicle's transmission and vehicle
speed while driving down hill or
towing a trailer by letting you select
a desired range of gears.
To use this feature, do the following:
1. Move the shift lever toM (Manual Mode).
2. Press the +/− buttons, located
on the steering column shift
lever, to select the desired range
of gears for current driving
conditions. When M (Manual Mode) is selected
a number displays in the DIC next to
the M indicating the current gear.
This number is the highest gear that
can be used. However, the vehicle
can automatically shift to lower
gears as it adjusts to driving
conditions. This means that all
gears below that number are
available. When 5 (Fifth) is selected,
1 (First) through 5 (Fifth) gears are
automatically shifted by the vehicle,
but 6 (Sixth) cannot be used until
the +/−
button located on the
steering column lever is used to
change to the gear.
Grade Braking is not available when
Range Selection Mode is active.
See Tow/Haul Mode on page 9‑32.
While using Range Selection Mode,
Cruise Control and the Tow/Haul
Mode can be used. Notice:
Spinning the tires or
holding the vehicle in one place
on a hill using only the
accelerator pedal may damage
the transmission. The repair will
not be covered by the vehicle
warranty. If you are stuck, do not
spin the tires. When stopping on
a hill, use the brakes to hold the
vehicle in place.Low Traction Mode
Low Traction Mode can assist in
vehicle acceleration when road
conditions are slippery. While the
vehicle is at a stop, select the
second gear range using Range
Selection Mode. This will limit
torque to the wheels after it detects
wheel slip, preventing the tires
from spinning.

Black plate (55,1)Chevrolet Express Owner Manual - 2012
Vehicle Care 10-55
Intended Outboard Sidewall:
The side of an asymmetrical tire,
that must always face outward
when mounted on a vehicle.
Kilopascal (kPa)
:The metric
unit for air pressure.
Light Truck (LT‐Metric) Tire
:
A tire used on light duty trucks
and some multipurpose
passenger vehicles.
Load Index
:An assigned
number ranging from 1 to 279
that corresponds to the load
carrying capacity of a tire.
Maximum Inflation Pressure
:
The maximum air pressure to
which a cold tire can be inflated.
The maximum air pressure is
molded onto the sidewall.
Maximum Load Rating
:
The load rating for a tire at the
maximum permissible inflation
pressure for that tire. Maximum Loaded Vehicle
Weight
:The sum of curb
weight, accessory weight,
vehicle capacity weight, and
production options weight.
Normal Occupant Weight
:
The number of occupants a
vehicle is designed to seat
multiplied by 68 kg (150 lbs).
See Vehicle Load Limits on
page 9‑11.
Occupant Distribution
:
Designated seating positions.
Outward Facing Sidewall
:
The side of an asymmetrical tire
that has a particular side that
faces outward when mounted on
a vehicle. The side of the tire
that contains a whitewall,
bears white lettering, or bears
manufacturer, brand, and/or
model name molding that is
higher or deeper than the same
moldings on the other sidewall
of the tire. Passenger (P-Metric) Tire
:
A tire used on passenger cars
and some light duty trucks and
multipurpose vehicles.
Recommended Inflation
Pressure
:Vehicle
manufacturer's recommended
tire inflation pressure as shown
on the tire placard. See Tire
Pressure on page 10‑56
andVehicle Load Limits on
page 9‑11.
Radial Ply Tire
:A pneumatic
tire in which the ply cords that
extend to the beads are laid at
90 degrees to the centerline of
the tread.
Rim
:A metal support for a tire
and upon which the tire beads
are seated.
Sidewall
:The portion of a tire
between the tread and the bead.

Black plate (61,1)Chevrolet Express Owner Manual - 2012
Vehicle Care 10-61
.Operating electronic devices or
being near facilities using radio
wave frequencies similar to the
TPMS could cause the TPMS
sensors to malfunction.
If the TPMS is not functioning
properly, it cannot detect or signal a
low tire condition. See your dealer
for service if the TPMS malfunction
light and DIC message come on
and stay on.
TPMS Sensor Matching
Process
Each TPMS sensor has a unique
identification code. The identification
code needs to be matched to a
new tire/wheel position after rotating
the vehicle’ s tires or replacing one
or more of the TPMS sensors. Also,
the TPMS sensor matching process
should be performed after replacing
a spare tire with a road tire
containing the TPMS sensor.
The malfunction light and the DIC
message should go off at the next
ignition cycle. The sensors are
matched to the tire/wheel positions, using a TPMS relearn tool, in the
following order: driver side front tire,
passenger side front tire, passenger
side rear tire, and driver side rear.
See your dealer for service or to
purchase a relearn tool.
There are two minutes to match
the first tire/wheel position, and
five minutes overall to match all
four tire/wheel positions. If it takes
longer, the matching process stops
and must be restarted.
The TPMS sensor matching
process is:
1. Set the parking brake.
2. Turn the ignition to ON/RUN with
the engine off.
3. Press the Remote Keyless Entry (RKE) transmitter's LOCK
and UNLOCK buttons at the
same time for approximately
five seconds. The horn sounds
twice to signal the receiver is
in relearn mode and TIRE
LEARNING ACTIVE message
displays on the DIC screen. If the vehicle does not have
RKE, press the Driver
Information Center (DIC) vehicle
information button until the
PRESS
VTO RELEARN TIRE
POSITIONS message displays.
The horn sounds twice to signal
the receiver is in relearn mode
and TIRE LEARNING ACTIVE
message displays on the DIC
screen.
If the vehicle does not have RKE
or DIC buttons, press the trip
odometer reset stem located on
the instrument panel cluster until
the PRESS
VTO RELEARN
TIRE POSITIONS message
displays. The horn sounds twice
to signal the receiver is in
relearn mode and TIRE
LEARNING ACTIVE message
displays on the DIC screen.
4. Start with the driver side front tire.

Black plate (71,1)Chevrolet Express Owner Manual - 2012
Vehicle Care 10-71
Tire Chains
{WARNING
Tire chains used on a vehicle
without the proper amount of
clearance can cause damage to
the brakes, suspension, or other
vehicle parts. The area damaged
by the tire chains could cause you
to lose control of the vehicle and
you or others may be injured in a
crash. To help avoid damage to
the vehicle, drive slowly, readjust,
or remove the device if it is
contacting the vehicle. Do not
spin the vehicle's tires. Follow the
manufacturer's instructions.Notice:
Use tire chains only
where legal and only when you
must. Use chains that are the
proper size for the tires. Install
them on the tires of the rear axle.
Do not use chains on the tires of
the front axle. Tighten them as
tightly as possible with the
ends securely fastened. Drive
slowly and follow the chain
manufacturer's instructions.
If you can hear the chains
contacting the vehicle, stop and
retighten them. If the contact
continues, slow down until it
stops. Driving too fast or
spinning the wheels with chains
on will damage the vehicle. For Cutaway models with LT245/
75R16, LT225/75R16 or LT215/
85R16 size single or dual rear tires,
use Low Profile Z-Chain or SAE
Class S cables.
For Cargo or Passenger models
with P245/70R17, LT225/75R16 or
LT245/75R16 size tires, use Low
Profile Z-Chain cables. SAE Class S
chains are not recommended.
If the vehicle has dual rear tires,
do not use individual tire chains.
Use tire chains that fit across both
dual tires.

Black plate (4,1)Chevrolet Express Owner Manual - 2012
13-4 Customer Information
Customer Assistance
Procedure
Owner satisfaction and goodwill are
very important to your dealer and
General Motors.
Normally, any problem with the
transaction, sale, or usage of the
vehicle must be handled by your
dealer sales or service departments.
However, we recognize that despite
the good intentions of all parties
involved, sometimes a
misunderstanding may occur.
If you have a problem that has not
been satisfactorily handled through
the normal means, we suggest the
following steps:
STEP ONE
Explain your case to your dealer
service agent, service manager,
dealer sales agent, or sales
manager, depending on your case.
Make sure that they have all
necessary information. They are
interested in your continual
satisfaction.STEP TWO
If you are not satisfied, please
contact the general manager or your
dealership owner to ask for their
help. If they are not able to resolve
your case, ask them to contact the
right people at General Motors for
support, if needed.
STEP THREE
If your case is not resolved in a
reasonable amount of time by your
dealer, please call the General
Motors Customer Assistance
Center (CAC) and provide the
following information:
.Name
.Address
.Phone number
.Model year
.Brand
.Vehicle Identification
Number (VIN)
.Mileage
.Delivery date
.Description of the problem
.Dealership name
.Dealership address
See Customer Assistance Offices
(U.S. and Canada) on page 13‑5 or
Customer Assistance Offices
(Mexico) on page 13‑6 for more
information.