mileage CHEVROLET HHR 2007 1.G Owners Manual

Speedometer and Odometer
Your speedometer lets you see your speed in both
miles per hour (mph) and kilometers
per hour (km/h).
Your vehicle’s odometer works together with the
driver information center. You can set a Trip A and
Trip B odometer. See “Trip Information” under
DIC Operation and Displays on page 195.
The odometer mileage can be checked without the
vehicle running. Simply open the driver’s door
and the mileage will be displayed briey.
If your vehicle ever needs a new odometer
installed, the new one will be set to the correct
mileage total of the old odometer.
Tachometer
The tachometer displays
the engine speed in
revolutions per
minute (rpm).
Notice:If you operate the engine with the
tachometer in the red warning area, your
vehicle could be damaged and the damages
would not be covered by your warranty. Do not
operate the engine with the tachometer in
the red warning area.
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California Proposition 65 Warning
Most motor vehicles, including this one, contain
and/or emit chemicals known to the State of
California to cause cancer and birth defects or other
reproductive harm. Engine exhaust, many parts and
systems (including some inside the vehicle), many
uids, and some component wear by-products
contain and/or emit these chemicals.
Doing Your Own Service Work
{CAUTION:
You can be injured and your vehicle could
be damaged if you try to do service work
on a vehicle without knowing enough
about it.
Be sure you have sufficient knowledge,
experience, the proper replacement
parts, and tools before you attempt any
vehicle maintenance task.
CAUTION: (Continued)
CAUTION: (Continued)

Be sure to use the proper nuts, bolts,
and other fasteners. English and
metric fasteners can be easily
confused. If you use the wrong
fasteners, parts can later break or fall
off. You could be hurt.
If you want to do some of your own service work,
you will want to use the proper service manual.
It tells you much more about how to service your
vehicle than this manual can. To order the
proper service manual, seeService Publications
Ordering Information on page 430.
Your vehicle has an airbag system. Before
attempting to do your own service work, see
Servicing Your Airbag-Equipped Vehicle on
page 88.
You should keep a record with all parts receipts
and list the mileage and the date of any service
work you perform. SeeMaintenance Record
on page 407.
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If you are in an area of extreme cold, where the
temperature falls below−20°F (−29°C), it is
recommended that you use either an SAE 5W-30
synthetic oil or an SAE 0W-30 oil. Both will
provide easier cold starting and better protection
for the engine at extremely low temperatures.
Engine Oil Additives
Do not add anything to the oil. The recommended
oils with the starburst symbol that meet GM
Standard GM6094M are all you will need for good
performance and engine protection.
Engine Oil Life System
When to Change Engine Oil
Your vehicle has a computer system that lets you
know when to change the engine oil and lter.
This is based on engine revolutions and engine
temperature, and not on mileage. Based on driving
conditions, the mileage at which an oil change
will be indicated can vary considerably. For the oil
life system to work properly, you must reset the
system every time the oil is changed.When the system has calculated that oil life has
been diminished, it will indicate that an oil change
is necessary. A CHANGE OIL SOON message
in the Driver Information Center (DIC) will
come on. SeeDIC Warnings and Messages on
page 197. Change your oil as soon as possible
within the next 600 miles (1 000 km). It is possible
that, if you are driving under the best conditions,
the oil life system may not indicate that an oil
change is necessary for over a year. However,
your engine oil and lter must be changed at least
once a year and at this time the system must
be reset. Your dealer has GM-trained service
people who will perform this work using genuine
GM parts and reset the system. It is also important
to check your oil regularly and keep it at the
proper level.
If the system is ever reset accidentally, you must
change your oil at 3,000 miles (5 000 km)
since your last oil change. Remember to reset the
oil life system whenever the oil is changed.
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At Each Fuel Fill
It is important to perform these underhood checks
at each fuel fill.
Engine Oil Level Check
Check the engine oil level and add the proper oil if
necessary. SeeEngine Oil on page 299for
further details.
Notice:It is important to check your oil
regularly and keep it at the proper level. Failure
to keep your engine oil at the proper level
can cause damage to your engine not covered
by your warranty.
Engine Coolant Level Check
Check the engine coolant level and add
DEX-COOL®coolant mixture if necessary. See
Engine Coolant on page 306for further details.
Windshield Washer Fluid Level Check
Check the windshield washer uid level in
the windshield washer uid reservoir and add the
proper uid if necessary.
At Least Once a Month
Tire Ination Check
Visually inspect your vehicle’s tires and make
sure they are inated to the correct pressures. Do
not forget to check the spare tire. See
Inflation - Tire Pressure on page 344. Check to
make sure the spare tire is stored securely.
SeeChanging a Flat Tire on page 355.
Tire Wear Inspection
Tire rotation may be required for high mileage
highway drivers prior to the Engine Oil Life System
service notication. Check the tires for wear
and, if necessary, rotate the tires. SeeTire
Inspection and Rotation on page 345.
399

Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important
to your dealer and to Chevrolet. Normally, any
concerns with the sales transaction or the
operation of your vehicle will be resolved by your
dealer’s sales or service departments. Sometimes,
however, despite the best intentions of all
concerned, misunderstandings can occur. If your
concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE:Discuss your concern with a member
of dealership management. Normally, concerns
can be quickly resolved at that level. If the matter
has already been reviewed with the sales,
service, or parts manager, contact the owner of
the dealership or the general manager.STEP TWO:If after contacting a member of
dealership management, it appears your concern
cannot be resolved by the dealership without
further help, in the U.S., contact the Chevrolet
Customer Assistance Center by calling
1-800-222-1020. In Canada, contact General
Motors of Canada Customer Communication
Centre by calling 1-800-263-3777 (English) or
1-800-263-7854 (French).
We encourage you to call the toll-free number in
order to give your inquiry prompt attention. Please
have the following information available to give
the Customer Assistance Representative:
Vehicle Identication Number (VIN). This is
available from the vehicle registration or
title, or the plate at the top left of the
instrument panel and visible through the
windshield.
Dealership name and location.
Vehicle delivery date and present mileage
(kilometers).
When contacting Chevrolet, please remember that
your concern will likely be resolved at a dealer’s
facility. That is why we suggest you follow
Step One rst if you have a concern.
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STEP THREE — U.S. Owners:Both General
Motors and your dealer are committed to making
sure you are completely satised with your
new vehicle. However, if you continue to remain
unsatised after following the procedure outlined in
Steps 1 and 2, you should le with the Better
Business Bureau (BBB) Auto Line Program
to enforce your rights.
The BBB Auto Line Program is an out of court
program administered by the Council of Better
Business Bureaus to settle automotive disputes
regarding vehicle repairs or the interpretation
of the New Vehicle Limited Warranty. Although you
may be required to resort to this informal dispute
resolution program prior to ling a court action,
use of the program is free of charge and your case
will generally be heard within 40 days. If you do
not agree with the decision given in your case, you
may reject it and proceed with any other venue
for relief available to you.You may contact the BBB Auto Line Program
using the toll-free telephone number or write them
at the following address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
This program is available in all 50 states and the
District of Columbia. Eligibility is limited by
vehicle age, mileage, and other factors. General
Motors reserves the right to change eligibility
limitations and/or discontinue its participation in
this program.
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Transportation Options
Warranty service can generally be completed while
you wait. However, if you are unable to wait, GM
helps to minimize your inconvenience by providing
several transportation options. Depending on the
circumstances, your dealer can offer you one of the
following:
Shuttle Service
Shuttle service is the preferred means of offering
Courtesy Transportation and participating
dealers can provide you with shuttle service to get
you to your destination with minimal interruption
of your daily schedule. This includes one-way
or round trip shuttle service within reasonable time
and distance parameters for the dealer’s area.
Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight warranty repairs,
and public transportation is used as ‘shuttle
service,’ the reimbursement is limited to the
associated shuttle allowance and must be
supported by original receipts.In addition, for U.S. customers, should you arrange
transportation through a friend or relative, limited
reimbursement for reasonable fuel expenses may
be available. Claim amounts should reect actual
costs and be supported by original receipts.
Courtesy Rental Vehicle
Your dealer may arrange to provide you with a
courtesy rental vehicle or reimburse you for
a rental vehicle that you obtain if your vehicle is
kept for an overnight warranty repair. Rental
reimbursement will be limited and must be
supported by original receipts. This requires that
you sign and complete a rental agreement
and meet state/provincial, local, and rental vehicle
provider requirements. Requirements vary and
may include minimum age requirements, insurance
coverage, credit card, etc. You are responsible
for fuel usage charges and may also be
responsible for taxes, levies, usage fees,
excessive mileage, or rental usage beyond the
completion of the repair.
Generally it is not possible to provide a like-vehicle
as a courtesy rental.
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