service CHEVROLET HHR 2011 1.G Owners Manual

Black plate (1,1)Chevrolet HHR Owner Manual - 2011
2011 Chevrolet HHR Owner ManualM
In Brief. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Instrument Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Initial Drive Information . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Vehicle Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15
Performance and Maintenance . . . . . . . . . . . . . . . . . . 1-20
Seats and Restraint System . . . . . . . . . . . . . . . . . . . . . . 2-1
Head Restraints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Rear Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12
Safety Belts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14
Child Restraints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-34
Airbag System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-58
Restraint System Check . . . . . . . . . . . . . . . . . . . . . . . . . 2-73
Features and Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Doors and Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15
Theft-Deterrent Systems . . . . . . . . . . . . . . . . . . . . . . . . 3-17
Starting and Operating Your Vehicle . . . . . . . . . . . . . 3-20 Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-36
Object Detection Systems . . . . . . . . . . . . . . . . . . . . . . . 3-39
Storage Areas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-42
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-48
Instrument Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Instrument Panel Overview . . . . . . . . . . . . . . . . . . . . . . . 4-3
Climate Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-18
Warning Lights, Gauges, and Indicators . . . . . . . . . 4-22
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . 4-38
Audio System(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-50
Driving Your Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Your Driving, the Road, and the Vehicle . . . . . . . . . . 5-2
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-28
Service and Appearance Care . . . . . . . . . . . . . . . . . . . 6-1
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
Checking Things Under the Hood . . . . . . . . . . . . . . . 6-12
Headlamp Aiming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-38

Black plate (3,1)Chevrolet HHR Owner Manual - 2011
The names, logos, emblems, slogans, vehicle model
names, and vehicle body designs appearing in this
manual including, but not limited to, GM, the GM logo,
CHEVROLET, the CHEVROLET Emblem, and HHR are
trademarks and/or service marks of General Motors
LLC, its subsidiaries, affiliates, or licensors.
This manual describes features that may or may not
be on your specific vehicle either because they are
options that you did not purchase or due to changes
subsequent to the printing of this owner manual. Please
refer to the purchase documentation relating to your
specific vehicle to confirm each of the features found
on your vehicle. For vehicles first sold in Canada,
substitute the name“General Motors of Canada
Limited” for Chevrolet Motor Division wherever it
appears in this manual.
Keep this manual in the vehicle for quick reference.
Canadian Owners
Propriétaires Canadiens
A French language copy of this manual can be obtained
from your dealer or from:
On peut obtenir un exemplaire de ce guide en français
auprès du concessionnaire ou à l'adresse suivante:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
1-800-551-4123
Numéro de poste 6438 de langue française www.helminc.com
Index
To quickly locate information about the vehicle, use the
index in the back of the manual. It is an alphabetical list
of what is in the manual and the page number where it
can be found.
iii
Litho in U.S.A.
Part No. 20840901 A First Printing©2010 General Motors LLC. All Rights Reserved.

Black plate (4,1)Chevrolet HHR Owner Manual - 2011
Safety Warnings and Symbols
Warning messages found on vehicle labels and in this
manual describe hazards and what to do to avoid or
reduce them.
Dangerindicates a hazard with a high level of risk
which will result in serious injury or death.
Warning orCaution indicates a hazard that could result
in injury or death.
{WARNING:
These mean there is something that could hurt
you or other people.
Notice: This means there is something that could
result in property or vehicle damage. This would not
be covered by the vehicle's warranty.
A circle with a slash
through it is a safety
symbol which means “Do
Not,” “Do not do this,” or
“Do not let this happen.”
Vehicle Symbols
The vehicle has components and labels that use
symbols instead of text. Symbols are shown along with
the text describing the operation or information relating
to a specific component, control, message, gauge,
or indicator.
M: This symbol is shown when you need to see your
owner manual for additional instructions or information.
*: This symbol is shown when you need to see a
service manual for additional instructions or information.
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Black plate (16,1)Chevrolet HHR Owner Manual - 2011
Setting the Clock
To set the time and date for the Radio with CD (MP3)
and USB port or Radio with a Single CD (MP3) player:1. Turn the ignition key to ACC/ACCESSORY or ON/RUN.
2. Press
Oto turn the radio on.
3. Press
Hand the HR, MIN, MM, DD, YYYY
(hour, minute, month, day, and year) displays.
4. Press the softkey located below any one of the tabs that you want to change.
5. Increase or decrease the time or date by turning
fclockwise or counterclockwise.
For detailed instructions on setting the clock for your
specific audio system, see Setting the Clock
on
page 4‑51.
Satellite Radio
XM is a satellite radio service that is based in the
48 contiguous United States and 10 Canadian
provinces. XM satellite radio has a wide variety of
programming and commercial-free music,
coast-to-coast, and in digital-quality sound. A fee is required to receive the XM service.
For more information, refer to:
.www.xmradio.com or call 1-800-929-2100 (U.S.)
.www.xmradio.ca or call 1-877-438-9677 (Canada)
See “XM Satellite Radio Service” underRadio(s)
on
page 4‑53.
Portable Audio Devices (Auxiliary
Input or USB Port)
This vehicle may have an auxiliary input jack and a
USB port, located on the audio faceplate. External
devices such as iPods
®, laptop computers,
MP3 players, CD changers, USB storage devices, etc.
can be connected to the auxiliary input jack using a
3.5 mm (1/8 in) cable or the USB port depending on the
audio system.
Press the CD/AUX button to play audio from the
portable player.
See “Using the Auxiliary Input Jack” and“Using the
USB Port” underRadio(s) on page 4‑53.
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Black plate (23,1)Chevrolet HHR Owner Manual - 2011
Battery
This vehicle has a maintenance free battery located in
the cargo area. Access to the battery is not necessary
to jump start the vehicle. There are positive (+) and
negative (−) terminals in the engine compartment.
SeeBattery
on page 6‑33andJump Startingon
page 6‑34.
Roadside Assistance Program
U.S.: 1-800-CHEV-USA (1-800-243-8872)
TTY Users: 1-888-889-2438
Canada: 1-800-268-6800
As the owner of a new Chevrolet, you are automatically
enrolled in the Roadside Assistance program. This
program provides technically trained advisors who are
available 24 hours a day, 365 days a year, minor repair
information or towing arrangements.
For more information see Roadside Assistance Program
on page 8‑6.
Roadside Assistance and OnStar
If you have a current OnStar subscription, press theQbutton and the current GPS location will be sent to
an OnStar Advisor who will assess your problem,
contact Roadside Assistance, and relay exact location
to get you the help you need.
Online Owner Center
The Online Owner Center is a complimentary service
that includes online service reminders, vehicle
maintenance tips, online owner manual, special
privileges and more.
Sign up today at: www.chevyownercenter.com (U.S.)
or www.gm.ca (Canada).
OnStar®
For vehicles with an active OnStar subscription, OnStar
uses several innovative technologies and live advisors
to provide a wide range of safety, security, navigation,
diagnostics, and calling services.
Automatic Crash Response
In a crash, built‐in sensors can automatically alert an
OnStar advisor who is immediately connected to the
vehicle to see if you need help.
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Black plate (24,1)Chevrolet HHR Owner Manual - 2011
How OnStar Service Works
Q
:Push this blue button to connect to a specially
trained OnStar advisor to verify your account
information and to answer questions.
]: Push this red emergency button to get priority help
from specially trained OnStar emergency advisors.
X: Push this button for hands‐free, voice‐activated
calling and to give voice commands for Hands‐Free
Calling and Turn‐by‐Turn Navigation.
Automatic Crash Response, Emergency Services,
Crisis Assist, Stolen Vehicle Assistance, Vehicle
Diagnostics, Remote Door Unlock, Roadside
Assistance, Turn‐by‐Turn Navigation, and Hands‐Free
Calling are available on most vehicles. Not all OnStar
services are available on all vehicles. For more
information, see the OnStar Owner's Guide; visit
www.onstar.com (U.S.) or www.onstar.ca (Canada);
contact OnStar at 1-888-4-ONSTAR (1‐888‐466‐7827)
or TTY 1‐877‐248‐2080; or press
Qto speak with an
OnStar advisor 24 hours a day, 7 days a week.
For a full description of OnStar services and system
limitations, see the OnStar Owner's Guide in the
glove box.
OnStar service is subject to the OnStar terms and
conditions included in the OnStar Subscriber
Information. OnStar service requires wireless communication
networks and the Global Positioning System (GPS)
satellite network. Not all OnStar services are available
everywhere or on all vehicles at all times.
OnStar service can’t work unless your vehicle is in a
place where OnStar has an agreement with a wireless
service provider for service in that area, and the
wireless service provider has coverage, network
capacity, reception, and technology compatible with
OnStar's service. Service involving location information
about your vehicle can’t work unless GPS signals are
available, unobstructed, and compatible with the OnStar
hardware. The vehicle has to have a working electrical
system and adequate battery power for the OnStar
equipment to operate. OnStar service may not work if
the OnStar equipment isn’t properly installed or you
haven’t maintained it and your vehicle is in good
working order and in compliance with all government
regulations. If you try to add, connect, or modify any
equipment or software in your vehicle, OnStar service
may not work. Other problems OnStar can’t control may
prevent service to you, such as hills, tall buildings,
tunnels, weather, electrical system design and
architecture of your vehicle, damage to important parts
of your vehicle in a crash, or wireless phone network
congestion or jamming.
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Black plate (25,1)Chevrolet HHR Owner Manual - 2011
SeeRadio Frequency Statementon page 8‑17for
information regarding Part 15 of the Federal
Communications Commission (FCC) rules and Industry
Canada Standards RSS-210/220/310.
OnStar Steering Wheel Controls
This vehicle may have a Talk/Mute button that can be
used to interact with OnStar Hands-Free calling. See
Audio Steering Wheel Controls
on page 4‑79for more
information.
On some vehicles, the mute button can be used to dial
numbers into voice mail systems, or to dial phone
extensions. See the OnStar Owner's Guide for more
information.
Your Responsibility
Increase the volume of the radio if the OnStar advisor
cannot be heard.
If the light next to the OnStar buttons is red, the system
may not be functioning properly. Push the
Qbutton and
request a vehicle diagnostic. If the light appears clear
(no light appears), your OnStar subscription has expired
and all services have been deactivated. Push the
Qbutton to confirm that the OnStar equipment is
active.
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Black plate (66,1)Chevrolet HHR Owner Manual - 2011
{WARNING:
A crash severe enough to inflate the airbags may
have also damaged important functions in the
vehicle, such as the fuel system, brake and
steering systems, etc. Even if the vehicle appears
to be drivable after a moderate crash, there may
be concealed damage that could make it difficult
to safely operate the vehicle.
Use caution if you should attempt to restart the
engine after a crash has occurred.
In many crashes severe enough to inflate the airbag,
windshields are broken by vehicle deformation.
Additional windshield breakage may also occur from the
right front passenger airbag.
.Airbags are designed to inflate only once. After an
airbag inflates, you will need some new parts for
the airbag system. If you do not get them, the
airbag system will not be there to help protect you
in another crash. A new system will include airbag
modules and possibly other parts. The service
manual for the vehicle covers the need to replace
other parts.
.The vehicle has a crash sensing and diagnostic
module which records information after a crash.
See Vehicle Data Recording and Privacy
on
page 8‑15and Event Data Recorderson
page 8‑16.
.Let only qualified technicians work on the airbag
systems. Improper service can mean that an
airbag system will not work properly. See your
dealer for service.
Passenger Sensing System
If the vehicle has one of the passenger airbag status
indicators pictured in the following illustrations, then the
vehicle has a passenger sensing system for the right
front passenger position. The passenger airbag status
indicator, if equipped, is visible on the instrument panel
when the vehicle is started.
In addition, if the vehicle has a passenger sensing
system for the right front passenger position, the label
on the vehicle's sun visors refer to “ADVANCED
AIRBAGS”.
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Black plate (69,1)Chevrolet HHR Owner Manual - 2011
The passenger sensing system is designed turn on
(may inflate) the right front passenger frontal airbag
anytime the system senses that a person of adult size is
sitting properly in the right front passenger seat. When
the passenger sensing system has allowed the airbag
to be enabled, the on indicator will light and stay lit to
remind you that the airbag is active.
For some children, including children in child restraints,
and for very small adults, the passenger sensing
system may or may not turn off the right front passenger
frontal airbag, depending upon the person's seating
posture and body build. Everyone in the vehicle who
has outgrown child restraints should wear a safety belt
properly—whether or not there is an airbag for that
person.
{WARNING:
If the airbag readiness light ever comes on and
stays on, it means that something may be wrong
with the airbag system. To help avoid injury to
yourself or others, have the vehicle serviced right
away. See Airbag Readiness Light
on page 4‑26
for more information, including important safety
information.
If the On Indicator is Lit for a Child
Restraint
If a child restraint has been installed and the on
indicator is lit:
1. Turn the vehicle off.
2. Remove the child restraint from the vehicle.
3. Remove any additional items from the seat such as blankets, cushions, seat covers, seat heaters,
or seat massagers.
4. Reinstall the child restraint following the directions provided by the child restraint manufacturer and
refer to Securing a Child Restraint in the Right
Front Seat Position on page 2‑54.
5. If, after reinstalling the child restraint and restarting the vehicle, the on indicator is still lit, turn the
vehicle off. Then slightly recline the vehicle
seatback and adjust the seat cushion, if adjustable,
to make sure that the vehicle seatback is not
pushing the child restraint into the seat cushion.
Also make sure the child restraint is not trapped
under the vehicle head restraint. If this happens,
adjust the head restraint. See Head Restraints
on
page 2‑2.
6. Restart the vehicle.
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Black plate (72,1)Chevrolet HHR Owner Manual - 2011
Servicing Your Airbag-Equipped
Vehicle
Airbags affect how the vehicle should be serviced.
There are parts of the airbag system in several places
around the vehicle. Your dealer and the service manual
have information about servicing the vehicle and the
airbag system. To purchase a service manual, see
Service Publications Ordering Information
on
page 8‑14.
{WARNING:
For up to 10 seconds after the ignition is turned off
and the battery is disconnected, an airbag can still
inflate during improper service. You can be injured
if you are close to an airbag when it inflates. Avoid
yellow connectors. They are probably part of the
airbag system. Be sure to follow proper service
procedures, and make sure the person performing
work for you is qualified to do so.
Adding Equipment to Your
Airbag-Equipped Vehicle
Q: Is there anything I might add to or change about the vehicle that could keep the airbags from
working properly?
A: Yes. If you add things that change the vehicle's
frame, bumper system, height, front end or side
sheet metal, they may keep the airbag system from
working properly. Changing or moving any parts of
the front seats, safety belts, the airbag sensing and
diagnostic module, steering wheel, instrument panel,
roof-rail airbag modules, ceiling headliner or pillar
garnish trim, front sensors, side impact sensors,
rollover sensor module, or airbag wiring can affect
the operation of the airbag system.
In addition, the vehicle may have a passenger
sensing system for the right front passenger
position, which includes sensors that are part of the
passenger seat. The passenger sensing system
may not operate properly if the original seat trim is
replaced with non-GM covers, upholstery or trim,
or with GM covers, upholstery or trim designed for a
different vehicle. Any object, such as an aftermarket
seat heater or a comfort enhancing pad or device,
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