instrument panel CHEVROLET IMPALA 2011 9.G User Guide

Black plate (11,1)Chevrolet Impala Owner Manual - 2011
Keys, Doors and Windows 2-11
Remote Trunk Release
G(Remote Trunk Release):
Press the button located next to the
exterior lamps control on the left
side of the instrument panel to open
the trunk. The shift lever must be in
P (Park).
The trunk can also be opened by
lowering the rear seat and pulling
the emergency trunk release handle
located inside the trunk. See Rear
Seats (Split Folding) on page 3‑8
and “Emergency Trunk Release
Handle” following.
Emergency Trunk Release
Handle
Notice: Do not use the
emergency trunk release handle
as a tie-down or anchor point
when securing items in the trunk
as it could damage the handle.
The emergency trunk release
handle is only intended to aid a
person trapped in a latched trunk,
enabling them to open the trunk
from the inside.
There is a glow-in-the-dark trunk
release handle located on the latch
inside the trunk . This handle will
glow following exposure to light.
Pull the release handle to open the
trunk from the inside.

Black plate (13,1)Chevrolet Impala Owner Manual - 2011
Keys, Doors and Windows 2-13
Immobilizer
SeeRadio Frequency Statement on
page 13‑17 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-210/220/310.
Immobilizer Operation
This vehicle has PASS-Key®III+
(Personalized Automotive Security
System) theft-deterrent system.
PASS-Key III+ is a passive
theft-deterrent system.
The system is automatically armed
when the key is removed from the
ignition.
The system is automatically
disarmed when the key is turned to
ON/RUN, ACC/ACCESSORY,
or START from the LOCK/OFF
position.
You do not have to manually arm or
disarm the system. The security light will come on if
there is a problem with arming or
disarming the theft-deterrent
system.
When the PASS-Key III+ system
senses that someone is using the
wrong key, it prevents the vehicle
from starting. Anyone using a
trial-and-error method to start the
vehicle will be discouraged because
of the high number of electrical key
codes.
If the engine does not start and the
security light on the instrument
panel cluster comes on when trying
to start the vehicle, there may be a
problem with the theft-deterrent
system. Turn the ignition off and
try again.
If the engine still does not start,
and the key appears to be
undamaged, try another ignition key.
At this time, you may also want to
check the fuse. See
Fuses and
Circuit Breakers on page 10‑34. If the engine still does not start with
the other key, the vehicle needs
service. If the vehicle does start, the
first key may be faulty. See your
dealer who can service the
PASS-Key III+ to have a new
key made.
It is possible for the PASS-Key III+
decoder to learn the transponder
value of a new or replacement key.
Up to 10 keys may be programmed
for the vehicle. The following
procedure is for programming
additional keys only. If all the
currently programmed keys are lost
or do not operate, you must see
your dealer or a locksmith who can
service PASS-Key III+ to have keys
made and programmed to the
system.
See your dealer or a locksmith who
can service PASS-Key III+ to get a
new key blank cut exactly as the
ignition key that operates the
system.

Black plate (12,1)Chevrolet Impala Owner Manual - 2011
3-12 Seats and Restraints
The person keeps going until
stopped by something. In a real
vehicle, it could be the windshield...or the instrument panel...
or the safety belts!With safety belts, you slow down
as the vehicle does. You get more
time to stop. You stop over more
distance, and your strongest bones
take the forces. That is why safety
belts make such good sense.
Questions and Answers About
Safety Belts
Q: Will I be trapped in the vehicle
after a crash if I am wearing a
safety belt?
A: You could be—whether you are
wearing a safety belt or not. But
your chance of being conscious
during and after an accident, so
you canunbuckle and get out, is
much greater if you are belted.
And you can unbuckle a safety
belt, even if you are
upside down.

Black plate (26,1)Chevrolet Impala Owner Manual - 2011
3-26 Seats and Restraints
Airbag System
The vehicle has the following
airbags:
.A frontal airbag for the driver.
.A frontal airbag for the right front
passenger.
.A seat‐mounted side impact
airbag for the driver.
.A seat‐mounted side impact
airbag for the right front
passenger.
.A roof-rail airbag for the driver
and passenger directly behind
the driver.
.A roof-rail airbag for the right
front passenger and passenger
seated directly behind the right
front passenger.All of the airbags in the vehicle will
have the word AIRBAG embossed
in the trim or on an attached label
near the deployment opening.
For frontal airbags, the word
AIRBAG will appear on the middle
part of the steering wheel for the
driver and on the instrument panel
for the right front passenger.
With seat‐mounted side impact
airbags, the word AIRBAG will
appear on the side of the seatback
closest to the door.
With roof-rail airbags, the word
AIRBAG will appear along the
headliner or trim.
Airbags are designed to supplement
the protection provided by safety
belts. Even though today's airbags
are also designed to help reduce
the risk of injury from the force of an
inflating bag, all airbags must inflate
very quickly to do their job. Here are the most important things
to know about the airbag system:
{WARNING
You can be severely injured or
killed in a crash if you are not
wearing your safety belt
—even if
you have airbags. Airbags are
designed to work with safety
belts, but do not replace them.
Also, airbags are not designed to
deploy in every crash. In some
crashes safety belts are your only
restraint. See When Should an
Airbag Inflate? on page 3‑30.
Wearing your safety belt during a
crash helps reduce your chance
of hitting things inside the vehicle
or being ejected from it. Airbags
are “supplemental restraints” to
the safety belts. Everyone in your
vehicle should wear a safety belt
properly —whether or not there is
an airbag for that person.

Black plate (27,1)Chevrolet Impala Owner Manual - 2011
Seats and Restraints 3-27
{WARNING
Airbags inflate with great force,
faster than the blink of an eye.
Anyone who is up against, orvery close to, any airbag when it
inflates can be seriously injured
or killed. Do not sit unnecessarily
close to the airbag, as you would
be if you were sitting on the edge
of your seat or leaning forward.
Safety belts help keep you in
position before and during a
crash. Always wear your safety
belt, even with airbags. The driver
should sit as far back as possible
while still maintaining control of
the vehicle.
Occupants should not lean on or
sleep against the door or side
windows in seating positions with
seat-mounted side impact airbags
and/or roof-rail airbags.
{WARNING
Children who are up against,
or very close to, any airbag
when it inflates can be seriously
injured or killed. Airbags plus
lap-shoulder belts offer protection
for adults and older children, but
not for young children and infants.
Neither the vehicle's safety belt
system nor its airbag system is
designed for them. Young
children and infants need the
protection that a child restraint
system can provide. Always
secure children properly in your
vehicle. To read how, see Older
Children on page 3‑41 orInfants
and Young Children on
page 3‑43.
There is an airbag readiness light
on the instrument panel cluster,
which shows the airbag symbol.
The system checks the airbag
electrical system for malfunctions.
The light tells you if there is an
electrical problem. See Airbag
Readiness Light on page 5‑15 for
more information.

Black plate (28,1)Chevrolet Impala Owner Manual - 2011
3-28 Seats and Restraints
Where Are the Airbags?
The driver frontal airbag is in the
middle of the steering wheel.
The right front passenger frontal
airbag is in the instrument panel on
the passenger side.Driver Side Shown, PassengerSide Similar
The seat‐mounted side impact
airbags for the driver and right front
passenger are in the side of the
seatbacks closest to the door.

Black plate (31,1)Chevrolet Impala Owner Manual - 2011
Seats and Restraints 3-31
Roof-rail airbags are not intended to
inflate in rollovers or rear impacts.
A seat-mounted side impact airbag
is intended to deploy on the side of
the vehicle that is struck. Both
roof-rail airbags will deploy when
either side of the vehicle is struck.
In any particular crash, no one can
say whether an airbag should have
inflated simply because of the
damage to a vehicle or because
of what the repair costs were.
For frontal airbags, inflation is
determined by what the vehicle hits,
the angle of the impact, and how
quickly the vehicle slows down.
For seat-mounted side impact and
roof-rail airbags, deployment is
determined by the location and
severity of the side impact.
What Makes an Airbag
Inflate?
In a deployment event, the sensing
system sends an electrical signal
triggering a release of gas from the
inflator. Gas from the inflator fills theairbag causing the bag to break out
of the cover and deploy. The inflator,
the airbag, and related hardware are
all part of the airbag module.
Frontal airbag modules are located
inside the steering wheel and
instrument panel. For vehicles with
seat‐mounted side impact airbags,
there are airbags modules in the
side of the front seatbacks closest
to the door. For vehicles with
roof-rail airbags, there are airbag
modules in the ceiling of the vehicle,
near the side windows that have
occupant seating positions.
How Does an Airbag
Restrain?
In moderate to severe frontal or
near frontal collisions, even belted
occupants can contact the steering
wheel or the instrument panel. In
moderate to severe side collisions,
even belted occupants can contact
the inside of the vehicle.
Airbags supplement the protection
provided by safety belts. Frontal
airbags distribute the force of the
impact more evenly over the
occupant's upper body, stopping
the occupant more gradually.
Seat-mounted side impact and
roof-rail airbags distribute the force
of the impact more evenly over the
occupant's upper body.
But airbags would not help in
many types of collisions, primarily
because the occupant's motion is
not toward those airbags. See
When
Should an Airbag Inflate? on
page 3‑30 for more information.
Airbags should never be regarded
as anything more than a supplement
to safety belts.

Black plate (34,1)Chevrolet Impala Owner Manual - 2011
3-34 Seats and Restraints
Passenger Sensing
System
The vehicle has a passenger
sensing system for the right front
passenger position. The passenger
airbag status indicator will be visible
on the instrument panel when the
vehicle is started.
United States
Canada
The words ON and OFF, or the
symbol for on and off, will be visible
during the system check. If you are
using remote start to start the vehicle from a distance, if equipped,
you may not see the system check.
When the system check is
complete, either the word ON or
the word OFF, or the symbol for on
or off, will be visible. See
Passenger
Airbag Status Indicator on
page 5‑16.
The passenger sensing system will
turn off the right front passenger
frontal airbag under certain
conditions. The driver airbag,
seat‐mounted side impact airbags,
and roof‐rail airbags are not affected
by the passenger sensing system.
The passenger sensing system
works with sensors that are part
of the right front passenger seat.
The sensors are designed to detect
the presence of a properly-seated
occupant and determine if the right
front passenger frontal airbag
should be enabled (may inflate)
or not. According to accident statistics,
children are safer when properly
secured in a rear seat in the correct
child restraint for their weight
and size.
We recommend that children
be secured in a rear seat,
including: an infant or a child riding
in a rear-facing child restraint; a
child riding in a forward-facing child
seat; an older child riding in a
booster seat; and children, who are
large enough, using safety belts.
A label on the sun visor says,
“Never put a rear-facing child seat in
the front.”
This is because the risk to
the rear-facing child is so great,
if the airbag deploys.

Black plate (38,1)Chevrolet Impala Owner Manual - 2011
3-38 Seats and Restraints
A wet seat can affect the
performance of the passenger
sensing system. Here is how:
.The passenger sensing system
may turn off the passenger
airbag when liquid is soaked into
the seat. If this happens, the off
indicator will be lit, and the
airbag readiness light on the
instrument panel will also be lit.
.Liquid pooled on the seat that
has not soaked in may make it
more likely that the passenger
sensing system will enable
(turn on) the passenger airbag
while a child restraint or child
occupant is on the seat. If the
passenger airbag is turned on,
the on indicator will be lit.
If the passenger seat gets wet, dry
the seat immediately. If the airbag
readiness light is lit, do not install a
child restraint or allow anyone to
occupy the seat. See Airbag
Readiness Light on page 5‑15 for
important safety information. The on indicator may be lit if an
object, such as a briefcase,
handbag, grocery bag, laptop or
other electronic device, is put on an
unoccupied seat. If this is not
desired, remove the object from
the seat.
{WARNING
Stowing of articles under the
passenger seat or between the
passenger seat cushion and
seatback may interfere with the
proper operation of the passenger
sensing system.
Servicing the
Airbag-Equipped Vehicle
Airbags affect how the vehicle
should be serviced. There are parts
of the airbag system in several
places around the vehicle. Your
dealer and the service manual have
information about servicing the
vehicle and the airbag system.To purchase a service manual, see
Service Publications Ordering
Information on page 13‑13.
{WARNING
For up to 10 seconds after the
ignition is turned off and the
battery is disconnected, an airbag
can still inflate during improper
service. You can be injured if you
are close to an airbag when it
inflates. Avoid yellow connectors.
They are probably part of the
airbag system. Be sure to follow
proper service procedures, and
make sure the person performing
work for you is qualified to do so.

Black plate (39,1)Chevrolet Impala Owner Manual - 2011
Seats and Restraints 3-39
Adding Equipment to the
Airbag-Equipped Vehicle
Q: Is there anything I might addto or change about the vehicle
that could keep the airbags
from working properly?
A: Yes. If you add things that
change the vehicle's frame,
bumper system, height, front end
or side sheet metal, they may
keep the airbag system from
working properly. Changing or
moving any parts of the front
seats, safety belts, the airbag
sensing and diagnostic module,
steering wheel, instrument
panel, roof-rail airbag modules,
ceiling headliner or pillar garnish
trim, front sensors, side impact
sensors, or airbag wiring can
affect the operation of the
airbag system.
In addition, the vehicle has a
passenger sensing system for
the right front passenger position, which includes sensors
that are part of the passenger's
seat. The passenger sensing
system may not operate properly
if the original seat trim is
replaced with non-GM covers,
upholstery or trim, or with
GM covers, upholstery or trim
designed for a different vehicle.
Any object, such as an
aftermarket seat heater or a
comfort enhancing pad or
device, installed under or on
top of the seat fabric, could also
interfere with the operation of
the passenger sensing system.
This could either prevent proper
deployment of the passenger
airbag(s) or prevent the
passenger sensing system
from properly turning off the
passenger airbag(s). See
Passenger Sensing System on
page 3‑34.
If you have any questions, call
Customer Assistance. The
phone numbers and addresses
for Customer Assistance are inStep Two of the Customer
Satisfaction Procedure in this
manual. See
Customer
Satisfaction Procedure on
page 13‑1.
Q: Because I have a disability, I have to get my vehicle
modified. How can I find out
whether this will affect my
airbag system?
A: If you have questions, call
Customer Assistance. The
phone numbers and addresses
for Customer Assistance are in
Step Two of the Customer
Satisfaction Procedure in this
manual. See Customer
Satisfaction Procedure on
page 13‑1.
In addition, your dealer and the
service manual have information
about the location of the airbag
sensors, sensing and diagnostic
module and airbag wiring.