steering CHEVROLET IMPALA 2011 9.G User Guide
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Page 77 of 376

Black plate (29,1)Chevrolet Impala Owner Manual - 2011
Seats and Restraints 3-29
Driver Side Shown, PassengerSide Similar
The roof-rail airbags for the driver,
right front passenger, and second
row outboard passengers are in the
ceiling above the side windows.
{WARNING
If something is between an
occupant and an airbag, the
airbag might not inflate properly
or it might force the object into
that person causing severe injury
or even death. The path of an
inflating airbag must be kept
clear. Do not put anything
between an occupant and an
airbag, and do not attach or put
anything on the steering wheel
hub or on or near any other
airbag covering. (Continued)
WARNING (Continued)
Do not use seat accessories
that block the inflation path of a
seat-mounted side impact airbag.
Never secure anything to the
roof of a vehicle with roof-rail
airbags by routing a rope or
tie down through any door or
window opening. If you do, the
path of an inflating roof-rail airbag
will be blocked.
Page 79 of 376

Black plate (31,1)Chevrolet Impala Owner Manual - 2011
Seats and Restraints 3-31
Roof-rail airbags are not intended to
inflate in rollovers or rear impacts.
A seat-mounted side impact airbag
is intended to deploy on the side of
the vehicle that is struck. Both
roof-rail airbags will deploy when
either side of the vehicle is struck.
In any particular crash, no one can
say whether an airbag should have
inflated simply because of the
damage to a vehicle or because
of what the repair costs were.
For frontal airbags, inflation is
determined by what the vehicle hits,
the angle of the impact, and how
quickly the vehicle slows down.
For seat-mounted side impact and
roof-rail airbags, deployment is
determined by the location and
severity of the side impact.
What Makes an Airbag
Inflate?
In a deployment event, the sensing
system sends an electrical signal
triggering a release of gas from the
inflator. Gas from the inflator fills theairbag causing the bag to break out
of the cover and deploy. The inflator,
the airbag, and related hardware are
all part of the airbag module.
Frontal airbag modules are located
inside the steering wheel and
instrument panel. For vehicles with
seat‐mounted side impact airbags,
there are airbags modules in the
side of the front seatbacks closest
to the door. For vehicles with
roof-rail airbags, there are airbag
modules in the ceiling of the vehicle,
near the side windows that have
occupant seating positions.
How Does an Airbag
Restrain?
In moderate to severe frontal or
near frontal collisions, even belted
occupants can contact the steering
wheel or the instrument panel. In
moderate to severe side collisions,
even belted occupants can contact
the inside of the vehicle.
Airbags supplement the protection
provided by safety belts. Frontal
airbags distribute the force of the
impact more evenly over the
occupant's upper body, stopping
the occupant more gradually.
Seat-mounted side impact and
roof-rail airbags distribute the force
of the impact more evenly over the
occupant's upper body.
But airbags would not help in
many types of collisions, primarily
because the occupant's motion is
not toward those airbags. See
When
Should an Airbag Inflate? on
page 3‑30 for more information.
Airbags should never be regarded
as anything more than a supplement
to safety belts.
Page 81 of 376

Black plate (33,1)Chevrolet Impala Owner Manual - 2011
Seats and Restraints 3-33
{WARNING
A crash severe enough to inflate
the airbags may have also
damaged important functions in
the vehicle, such as the fuel
system, brake and steering
systems, etc. Even if the vehicle
appears to be drivable after a
moderate crash, there may be
concealed damage that could
make it difficult to safely operate
the vehicle.
Use caution if you should attempt
to restart the engine after a crash
has occurred.In many crashes severe enough to
inflate the airbag, windshields are
broken by vehicle deformation.
Additional windshield breakage may
also occur from the right front
passenger airbag.
.Airbags are designed to inflate
only once. After an airbag
inflates, you will need some new
parts for the airbag system.
If you do not get them, the
airbag system will not be there
to help protect you in another
crash. A new system will include
airbag modules and possibly
other parts. The service manual
for your vehicle covers the need
to replace other parts.
.The vehicle has a crash sensing
and diagnostic module which
records information after a
crash. See
Vehicle Data
Recording and Privacy on
page 13‑16 andEvent Data
Recorders on page 13‑16.
.Let only qualified technicians
work on the airbag systems.
Improper service can mean that
an airbag system will not work
properly. See your dealer for
service.
Page 87 of 376

Black plate (39,1)Chevrolet Impala Owner Manual - 2011
Seats and Restraints 3-39
Adding Equipment to the
Airbag-Equipped Vehicle
Q: Is there anything I might addto or change about the vehicle
that could keep the airbags
from working properly?
A: Yes. If you add things that
change the vehicle's frame,
bumper system, height, front end
or side sheet metal, they may
keep the airbag system from
working properly. Changing or
moving any parts of the front
seats, safety belts, the airbag
sensing and diagnostic module,
steering wheel, instrument
panel, roof-rail airbag modules,
ceiling headliner or pillar garnish
trim, front sensors, side impact
sensors, or airbag wiring can
affect the operation of the
airbag system.
In addition, the vehicle has a
passenger sensing system for
the right front passenger position, which includes sensors
that are part of the passenger's
seat. The passenger sensing
system may not operate properly
if the original seat trim is
replaced with non-GM covers,
upholstery or trim, or with
GM covers, upholstery or trim
designed for a different vehicle.
Any object, such as an
aftermarket seat heater or a
comfort enhancing pad or
device, installed under or on
top of the seat fabric, could also
interfere with the operation of
the passenger sensing system.
This could either prevent proper
deployment of the passenger
airbag(s) or prevent the
passenger sensing system
from properly turning off the
passenger airbag(s). See
Passenger Sensing System on
page 3‑34.
If you have any questions, call
Customer Assistance. The
phone numbers and addresses
for Customer Assistance are inStep Two of the Customer
Satisfaction Procedure in this
manual. See
Customer
Satisfaction Procedure on
page 13‑1.
Q: Because I have a disability, I have to get my vehicle
modified. How can I find out
whether this will affect my
airbag system?
A: If you have questions, call
Customer Assistance. The
phone numbers and addresses
for Customer Assistance are in
Step Two of the Customer
Satisfaction Procedure in this
manual. See Customer
Satisfaction Procedure on
page 13‑1.
In addition, your dealer and the
service manual have information
about the location of the airbag
sensors, sensing and diagnostic
module and airbag wiring.
Page 111 of 376

Black plate (1,1)Chevrolet Impala Owner Manual - 2011
Instruments and Controls 5-1
Instruments and
Controls
Controls
Steering Wheel Adjustment . . . 5-2
Steering Wheel Controls . . . . . . 5-3
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
Windshield Wiper/Washer . . . . . 5-4
Compass . . . . . . . . . . . . . . . . . . . . . 5-5
Clock . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Power Outlets . . . . . . . . . . . . . . . . . 5-9
Cigarette Lighter . . . . . . . . . . . . . . 5-9
Ashtrays . . . . . . . . . . . . . . . . . . . . . 5-10
Warning Lights, Gauges, and
Indicators
Warning Lights, Gauges, andIndicators . . . . . . . . . . . . . . . . . . 5-10
Instrument Cluster . . . . . . . . . . . 5-11
Speedometer . . . . . . . . . . . . . . . . 5-12
Odometer . . . . . . . . . . . . . . . . . . . . 5-12
Tachometer . . . . . . . . . . . . . . . . . . 5-12
Fuel Gauge . . . . . . . . . . . . . . . . . . 5-12 Engine Coolant Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . 5-13
Safety Belt Reminders . . . . . . . 5-14
Airbag Readiness Light . . . . . . 5-15
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . 5-16
Charging System Light . . . . . . 5-16
Malfunction Indicator Lamp . . . . . . . . . . . . . 5-17
Brake System Warning Light . . . . . . . . . . . . . . . . . . . . . . . 5-19
Antilock Brake System (ABS) Warning Light . . . . . . . . . . . . . . 5-20
Electronic Stability Control (ESC) Indicator Light . . . . . . . 5-21
Traction Control System (TCS) Warning Light . . . . . . . 5-21
Engine Coolant Temperature Warning Light . . . . . . . . . . . . . . 5-22
Tire Pressure Light . . . . . . . . . . 5-22
Engine Oil Pressure Light . . . . 5-23
Security Light . . . . . . . . . . . . . . . . 5-23
High-Beam on Light . . . . . . . . . 5-24
Front Fog Lamp Light . . . . . . . . 5-24
Cruise Control Light . . . . . . . . . 5-24
Information Displays
Driver Information Center (DIC) . . . . . . . . . . . . . . . 5-24
Vehicle Messages
Vehicle Messages . . . . . . . . . . . 5-28
Battery Voltage and ChargingMessages . . . . . . . . . . . . . . . . . . 5-29
Brake System Messages . . . . 5-29
Door Ajar Messages . . . . . . . . . 5-29
Engine Cooling System Messages . . . . . . . . . . . . . . . . . . 5-30
Engine Oil Messages . . . . . . . . 5-31
Engine Power Messages . . . . 5-31
Fuel System Messages . . . . . . 5-32
Key and Lock Messages . . . . . 5-32
Lamp Messages . . . . . . . . . . . . . 5-32
Ride Control System Messages . . . . . . . . . . . . . . . . . . 5-32
Airbag System Messages . . . . 5-33
Anti-Theft Alarm System Messages . . . . . . . . . . . . . . . . . . 5-34
Service Vehicle Messages . . . 5-34
Tire Messages . . . . . . . . . . . . . . . 5-34
Transmission Messages . . . . . 5-35
Vehicle Reminder Messages . . . . . . . . . . . . . . . . . . 5-36
Washer Fluid Messages . . . . . 5-36
Page 112 of 376

Black plate (2,1)Chevrolet Impala Owner Manual - 2011
5-2 Instruments and Controls
Vehicle Personalization
Vehicle Personalization . . . . . . 5-36
Universal Remote System
Universal Remote System . . . 5-42
Universal Remote SystemProgramming . . . . . . . . . . . . . . . 5-42
Universal Remote System Operation . . . . . . . . . . . . . . . . . . 5-47
Controls
Steering Wheel
Adjustment
The tilt wheel lever is located on the
left side of the steering column. To adjust the steering wheel:
1. Hold the wheel and pull the lever
toward you.
2. Move the steering wheel up or down.
3. Release the lever to lock the steering wheel in place.
Do not adjust the steering wheel
while driving.
Page 113 of 376

Black plate (3,1)Chevrolet Impala Owner Manual - 2011
Instruments and Controls 5-3
Steering Wheel Controls
Vehicles with audio steering wheel
controls could differ depending on
the vehicle's options. Some audio
controls can be adjusted at the
steering wheel.
w(Next):Press to go to the next
radio station stored as a favorite,
or the next track if a CD is playing.
c x(Previous/End): Press to
go to the previous radio station
stored as a favorite, go to the next
track if a CD is playing, reject an
incoming call, or end a current call.
b g(Mute/Push to Talk): Press to
silence the vehicle speakers only.
Press again to turn the sound on.
For vehicles with OnStar
®or
Bluetooth®systems, press and holdb gfor longer than two seconds to
interact with those systems.
See the OnStar Owner's Guide
and Bluetooth on page 7‑20 for
more information. SRCE (Source):
Press to choose
between the radio (AM, FM, XM),
CD, and auxiliary input jack.
+
e−e(Volume): Press to
increase or to decrease the
radio volume.
¨(Seek): Press to go to the next
radio station while in AM, FM,
or XM™. Press
¨to go to the
next track or chapter while
sourced to the CD.
Horn
Press near or on the horn symbols
on the steering wheel pad to sound
the horn.
Page 129 of 376

Black plate (19,1)Chevrolet Impala Owner Manual - 2011
Instruments and Controls 5-19
Emissions Inspection and
Maintenance Programs
Some state/provincial and local
governments may have programs to
inspect the on-vehicle emission
control equipment. For the
inspection, the emission system
test equipment is connected to
the vehicle’s Data Link
Connector (DLC).
The DLC is under the instrument
panel to the left of the steering
wheel. See your dealer if assistance
is needed. The vehicle may not pass
inspection if:
.The malfunction indicator lamp is
on with the engine running, or if
the light does not come on when
the ignition is turned to ON/RUN
while the engine is off.
.The critical emission control
systems have not been
completely diagnosed by the
system. This can happen if the
battery has recently been
replaced or if the battery has
run down. The diagnostic system
evaluates critical emission
control systems during normal
driving. This can take
several days of routine driving.
If this has been done and the
vehicle still does not pass the
inspection, your dealer can
prepare the vehicle for
inspection.
Brake System Warning
Light
The vehicle brake system consists
of two hydraulic circuits. If one
circuit is not working, the remaining
circuit can still work to stop the
vehicle. For normal braking
performance, both circuits need
to be working
If the warning light comes on, there
is a brake problem. Have the brake
system inspected right away.
EnglishMetric
This light should come on briefly
when the engine is started. If it does
not come on then, have it fixed so it
will be ready to warn if there is
a problem.
Page 144 of 376

Black plate (34,1)Chevrolet Impala Owner Manual - 2011
5-34 Instruments and Controls
Anti-Theft Alarm System
Messages
SERVICE THEFT SYSTEM
This message displays when there
is a problem with the theft-deterrent
system programmed in the key.
A fault has been detected in the
system which means that the
system is disabled and it is not
protecting the vehicle. The vehicle
usually restarts; however, you may
want to take the vehicle to your
dealer before turning off the engine.
SeeImmobilizer Operation on
page 2‑13 for more information.
THEFT ATTEMPTED
This message displays if the
content theft-deterrent system has
detected a break-in attempt while
you were away from your vehicle.
SeeAnti-Theft Alarm System on
page 2‑12 for more information.
Service Vehicle Messages
ERROR
This message displays while
viewing the odometer or trip
odometers if there is a problem
with the instrument panel cluster.
See your dealer for service.
SERVICE POWER STEERING
This message displays when a
problem is detected with the power
steering system. When this
message is displayed, you may
notice that the effort required to
steer the vehicle increases or feels
heavier, but you will still be able to
steer the vehicle. Have your vehicle
serviced by your dealer immediately.
SERVICE VEHICLE SOON
This message displays when a
non-emissions related malfunction
occurs. Have the vehicle serviced
by your dealer as soon as possible.
STARTING DISABLED
SERVICE THROTTLE
This message displays if the starting
of the engine is disabled due to the
electronic throttle control system.
Have your vehicle serviced by your
dealer immediately.
This message only appears while
the ignition is in ON/RUN, and
will not disappear until the problem
is resolved.
This message cannot be
acknowledged.
Tire Messages
SERVICE TIRE MONITOR
SYSTEM
On vehicles with the Tire Pressure
Monitor System (TPMS), this
message displays if a part on the
TPMS is not working properly.
The tire pressure light also flashes
and then remains on during the
same ignition cycle. See Tire
Pressure Light on page 5‑22.
Page 160 of 376

Black plate (2,1)Chevrolet Impala Owner Manual - 2011
6-2 Lighting
Exterior Lighting
Exterior Lamp Controls
The exterior lamps control is located
on the instrument panel to the left of
the steering wheel.It controls the following systems:
.Headlamps
.Taillamps
.Parking Lamps
.License Plate Lamps
.Instrument Panel Lights
.Fog Lamps (If Equipped)
The exterior lamps control has
four positions:
O(Off): Turns off the automatic
headlamps and daytime running
lamps (DRL). Turning the headlamp
control to the off position again will
turn the automatic headlamps or
DRL back on. For vehicles first sold
in Canada, the off position only
works when the vehicle is shifted
into the P (Park) position. AUTO (Automatic):
Automatically
turns on the headlamps at normal
brightness, together with the
following:
.Parking Lamps
.Instrument Panel Lights
.Taillamps
.License Plate Lamps
;(Parking Lamps): Turns on
the parking lamps together with
the following:
.Instrument Panel Lights
.Taillamps
.License Plate Lamps