change time CHEVROLET IMPALA 2011 9.G Owner's Manual

Black plate (38,1)Chevrolet Impala Owner Manual - 2011
9-38 Driving and Operating
At a minimum, E85 should meet
ASTM Specification D 5798. By
definition, this means that fuel
labeled E85 will have an ethanol
content between 70% and 85%.
Filling the fuel tank with fuel
mixtures that do not meet ASTM
specifications can affect driveability
and could cause the malfunction
indicator lamp to come on.
To ensure quick starts in the
wintertime, the E85 fuel must be
formulated properly for your climate
according to ASTM specification
D 5798. If you have trouble starting
on E85, it could be because the
E85 fuel is not properly formulated
for your climate. If this happens,
switching to gasoline or adding
gasoline to the fuel tank can
improve starting. For good starting
and heater efficiency below 0°C
(32°F), the fuel mix in the fuel tank
should contain no more than
70% ethanol. It is best not to
alternate repeatedly between
gasoline and E85. If you do
switch fuels, it is recommendedthat you add as much fuel as
possible
—do not add less than
11 L (three gallons) when refueling.
You should drive the vehicle
immediately after refueling for at
least 11 km (seven miles) to allow
the vehicle to adapt to the change in
ethanol concentration.
E85 has less energy per gallon than
gasoline, so you will need to refill
the fuel tank more often when using
E85 than when you are using
gasoline. See Filling the Tank on
page 9‑38.
Notice: Some additives are not
compatible with E85 fuel and can
harm the vehicle's fuel system.
Do not add anything to E85.
Damage caused by additives
would not be covered by the
vehicle warranty.
Notice: This vehicle was not
designed for fuel that contains
methanol. Do not use fuel
containing methanol. It can
corrode metal parts in the fuel
system and also damage plastic and rubber parts. That damage
would not be covered under the
vehicle warranty.
Filling the Tank
{WARNING
Fuel vapor burns violently and a
fuel fire can cause bad injuries.
To help avoid injuries to you and
others, read and follow all the
instructions on the fuel pump
island. Turn off the engine when
refueling. Do not smoke near fuel
or when refueling the vehicle.
Do not use cellular phones.
Keep sparks, flames, and
smoking materials away from fuel.
Do not leave the fuel pump
unattended when refueling the
vehicle. This is against the law in
some places. Do not re-enter the
vehicle while pumping fuel. Keep
children away from the fuel pump;
never let children pump fuel.

Black plate (42,1)Chevrolet Impala Owner Manual - 2011
9-42 Driving and Operating
Driving with a Trailer
Towing a trailer requires a certain
amount of experience. Get to know
the rig before setting out for the
open road. Get acquainted with the
feel of handling and braking with the
added weight of the trailer. And
always keep in mind that the vehicle
you are driving is now longer and
not as responsive as the vehicle is
by itself.
Before starting, check all trailer hitch
parts and attachments, safety
chains, electrical connectors, lamps,
tires and mirror adjustments. If the
trailer has electric brakes, start the
vehicle and trailer moving and then
apply the trailer brake controller by
hand to be sure the brakes are
working. This checks the electrical
connection at the same time.
During the trip, check occasionally
to be sure that the load is secure,
and that the lamps and any trailer
brakes are still working.
Following Distance
Stay at least twice as far behind the
vehicle ahead as you would when
driving the vehicle without a trailer.
This can help to avoid situations
that require heavy braking and
sudden turns.
Passing
More passing distance is needed
when towing a trailer. Because the
rig is longer, it is necessary to go
much farther beyond the passed
vehicle before returning to the lane.
Backing Up
Hold the bottom of the steering
wheel with one hand. Then, to move
the trailer to the left, move that hand
to the left. To move the trailer to the
right, move your hand to the right.
Always back up slowly and,
if possible, have someone
guide you.
Making Turns
Notice:Making very sharp turns
while trailering could cause the
trailer to come in contact with the
vehicle. The vehicle could be
damaged. Avoid making very
sharp turns while trailering.
When turning with a trailer, make
wider turns than normal. Do this so
the trailer will not strike soft
shoulders, curbs, road signs, trees
or other objects. Avoid jerky or
sudden maneuvers. Signal well in
advance.
Turn Signals When Towing a
Trailer
The arrows on the instrument panel
flash whenever signaling a turn or
lane change. Properly hooked up,
the trailer lamps also flash, telling
other drivers the vehicle is turning,
changing lanes or stopping.
When towing a trailer, the arrows
on the instrument panel flash for
turns even if the bulbs on the
trailer are burned out.

Black plate (8,1)Chevrolet Impala Owner Manual - 2011
10-8 Vehicle Care
Engine Oil
To ensure proper engine
performance and long life, careful
attention must be paid to engine oil.
Following these simple, but
important steps will help protect
your investment:
.Always use engine oil approved
to the proper specification and of
the proper viscosity grade. See
“Selecting the Right Engine Oil.”
.Check the engine oil level
regularly and maintain the
proper oil level. See“Checking
Engine Oil” and“When to Add
Engine Oil.”
.Change the engine oil at the
appropriate time. See Engine Oil
Life System on page 10‑10.
.Always dispose of engine oil
properly. See “What to Do With
Used Oil.”
Checking Engine Oil
It is a good idea to check the engine
oil level at each fuel fill. In order to
get an accurate reading, the vehicle
must be on level ground. The
engine oil dipstick handle is a yellow
loop. See Engine Compartment
Overview on page 10‑6 for the
location of the engine oil dipstick.
Obtaining an accurate oil level
reading is essential:
1. If the engine has been running recently, turn off the engine and
allow several minutes for the oil
to drain back into the oil pan.
Checking your oil level too soon
after engine shut off will not
provide an accurate oil level
reading.
2. Pull out the dipstick and clean it with a paper towel or cloth, then
push it back in all the way.
Remove it again, keeping the tip
down, and check the level.
When to Add Engine Oil
If the oil is below the cross-hatched
area at the tip of the dipstick, add
one liter/quart of the recommended
oil and then recheck the level. See
“Selecting the Right Engine Oil” for
an explanation of what kind of oil to
use. For engine oil crankcase
capacity, see Capacities and
Specifications on page 12‑2.
Notice: Do not add too much oil.
Oil levels above or below the
acceptable operating range
shown on the dipstick are harmful
to the engine. If you find that you
have an oil level above the
operating range, i.e. the engine
has so much oil that the oil level
gets above the cross-hatched
area that shows the proper

Black plate (11,1)Chevrolet Impala Owner Manual - 2011
Vehicle Care 10-11
For the oil life system to work
properly, the system must be reset
every time the oil is changed.
When the system has calculated
that oil life has been diminished, it
indicates that an oil change is
necessary. A CHANGE ENGINE
OIL SOON message comes on.
SeeDIC Warnings and Messages.
Change the oil as soon as possible
within the next 1 000 km (600 miles).
It is possible that, if driving under
the best conditions, the oil life
system might indicate that an oil
change is not necessary for up to a
year. The engine oil and filter must
be changed at least once a year
and, at this time, the system must
be reset. Your dealer has trained
service people who will perform this
work and reset the system. It is also
important to check the oil regularly
over the course of an oil drain
interval and keep it at the
proper level. If the system is ever reset
accidentally, the oil must be
changed at 5 000 km (3,000 miles)
since the last oil change.
Remember to reset the oil life
system whenever the oil is changed.
How to Reset the Engine Oil
Life System
Reset the system whenever the
engine oil is changed so that the
system can calculate the next
engine oil change. Always reset the
engine oil life to 100% after every oil
change. It will not reset itself.
To reset the system:
1. Display OIL LIFE REMAINING
on the DIC.
2. Press and hold the SET/RESET button on the DIC for more than
five seconds. The oil life will
change to 100%.
If the CHANGE ENGINE OIL SOON
message comes back on when the
vehicle is started, the engine oil life
system has not reset. Repeat the
procedure.
Automatic Transmission
Fluid
When to Check and Change
Automatic Transmission Fluid
A good time to check the automatic
transmission fluid level is when the
engine oil is changed.
Change the fluid and filter at the
intervals listed in Scheduled
Maintenance on page 11‑2, and be
sure to use the transmission fluid
listed in Recommended Fluids and
Lubricants on page 11‑6.
How to Check Automatic
Transmission Fluid
Because this operation can be a
little difficult, it may be decided to
have this done at the dealer service
department.
If not taken to the dealer, be sure
to follow all the instructions here,
or a false reading on the dipstick
could result.

Black plate (23,1)Chevrolet Impala Owner Manual - 2011
Vehicle Care 10-23
Brakes
This vehicle has disc brakes.
Disc brake pads have built-in wear
indicators that make a high-pitched
warning sound when the brake pads
are worn and new pads are needed.
The sound can come and go or be
heard all the time the vehicle is
moving, except when applying the
brake pedal firmly.
{WARNING
The brake wear warning sound
means that soon the brakes will
not work well. That could lead to
a crash. When the brake wear
warning sound is heard, have the
vehicle serviced.
Notice: Continuing to drive with
worn-out brake pads could result
in costly brake repair. Some driving conditions or climates
can cause a brake squeal when the
brakes are first applied or lightly
applied. This does not mean
something is wrong with the brakes.
Properly torqued wheel nuts are
necessary to help prevent brake
pulsation. When tires are rotated,
inspect brake pads for wear and
evenly tighten wheel nuts in the
proper sequence to torque
specifications in
Capacities and
Specifications on page 12‑2.
Brake linings should always be
replaced as complete axle sets.
Brake Pedal Travel
See your dealer if the brake pedal
does not return to normal height,
or if there is a rapid increase in
pedal travel. This could be a sign
that brake service might be
required.
Brake Adjustment
Every time the brakes are applied,
with or without the vehicle moving,
the brakes adjust for wear.
Replacing Brake System Parts
The braking system on a vehicle is
complex. Its many parts have to be
of top quality and work well together
if the vehicle is to have really good
braking. The vehicle was designed
and tested with top-quality brake
parts. When parts of the braking
system are replaced, be sure to get
new, approved replacement parts.
If this is not done, the brakes might
not work properly. For example,
installing disc brake pads that are
wrong for the vehicle, can change
the balance between the front and
rear brakes —for the worse. The
braking performance expected can
change in many other ways if the
wrong replacement brake parts are
installed.

Black plate (52,1)Chevrolet Impala Owner Manual - 2011
10-52 Vehicle Care
After the tires have been
rotated, adjust the front and rear
inflation pressures as shown on
the Tire and Loading Information
label. SeeTire Pressure on
page 10‑44 andVehicle Load
Limits on page 9‑12.
Reset the Tire Pressure Monitor
System. See Tire Pressure
Monitor Operation on
page 10‑47.
Make certain that all wheel nuts
are properly tightened. See
“Wheel Nut Torque” under
Capacities and Specifications on
page 12‑2.
{WARNING
Rust or dirt on a wheel, or on the
parts to which it is fastened, can
make wheel nuts become loose
after time. The wheel could come
off and cause an accident.
(Continued)
WARNING (Continued)
When changing a wheel, remove
any rust or dirt from places where
the wheel attaches to the vehicle.
In an emergency, use a cloth or a
paper towel to do this; but be sure
to use a scraper or wire brush
later, if needed, to get all the rust
or dirt off. SeeIf a Tire Goes Flat
on page 10‑59.
Lightly coat the center of the
wheel hub with wheel bearing
grease after a wheel change or
tire rotation to prevent corrosion
or rust build-up. Do not get
grease on the flat wheel
mounting surface or on the
wheel nuts or bolts.
When It Is Time for
New Tires
Various factors, such as
maintenance, temperatures, driving
speeds, vehicle loading, and road
conditions influence when you need
new tires.
One way to tell when it is time for
new tires is to check the treadwear
indicators, which appear when the
tires have only 1.6 mm (1/16 in) or
less of tread remaining.

Black plate (4,1)Chevrolet Impala Owner Manual - 2011
11-4 Service and Maintenance
Additional Required Services
Every 12 000 km/7,500 Miles
.Rotate tires. Tires should be
rotated every 12 000 km/
7,500 miles. SeeTire Rotation
on page 10‑51.
At Each Fuel Stop
.Engine oil level check. See
Engine Oil on page 10‑8.
.Engine coolant level check. See
Engine Coolant on page 10‑16.
.Windshield washer fluid level
check. See Washer Fluid on
page 10‑22.
Once a Month
.Tire inflation pressures check.
See Tire Pressure on
page 10‑44.
.Tire wear inspection. See Tire
Inspection on page 10‑51.
.Sunroof track and seal
inspection, if equipped.
See Sunroof on page 2‑19. Once a Year
.See
Starter Switch Check on
page 10‑26.
.See Automatic Transmission
Shift Lock Control Function
Check on page 10‑26.
.See Ignition Transmission Lock
Check on page 10‑27.
.See Park Brake and P (Park)
Mechanism Check on
page 10‑27.
.Accelerator pedal check for
damage, high effort, or binding.
Replace if needed.
.Throttle system inspection for
interference, binding or for
damaged or missing parts.
Replace parts as needed.
Replace any components that
have high effort or excessive
wear. Do not lubricate
accelerator or cruise control
cables.
.Underbody flushing service. First Engine Oil Change After
Every 40 000 km/25,000 Miles
.Passenger compartment air filter
replacement (or every
24 months, whichever occurs
first). More frequent replacement
may be needed if you drive in
areas with heavy traffic, areas
with poor air quality, or areas
with high dust levels.
Replacement may also be
needed if you notice reduced air
flow, windows fogging up,
or odors. Your dealer can help
you determine when it is the
right time to replace the filter.

Black plate (7,1)Chevrolet Impala Owner Manual - 2011
Customer Information 13-7
Roadside Assistance
Program
For U.S.‐purchased vehicles, call
1‐800‐243‐8872; (Text Telephone
(TTY): 1‐888‐889‐2438).
For Canadian‐purchased vehicles,
call1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.Your name, home address, and
home telephone number
.Telephone number of your
location
.Location of the vehicle
.Model, year, color, and license
plate number of the vehicle
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
.Description of the problem
Coverage
Services are provided up to 5 years/
160 000 km (100,000 miles),
whichever comes first.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is
not covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
Chevrolet and General Motors of
Canada Limited reserve the right to
make any changes or discontinue
the Roadside Assistance program at
any time without notification. Chevrolet and General Motors of
Canada Limited reserve the right to
limit services or payment to an
owner or driver if they decide the
claims are made too often, or
the same type of claim is made
many times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock‐Out Service:
Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
.Emergency Tow From a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also given
when the vehicle is stuck in the
sand, mud, or snow.

Black plate (10,1)Chevrolet Impala Owner Manual - 2011
13-10 Customer Information
Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight
warranty repairs, and public
transportation is used instead of the
dealer's shuttle service, the expense
must be supported by original
receipts and can only be up to the
maximum amount allowed by
GM for shuttle service. In addition,
for U.S. customers, should
you arrange transportation through
a friend or relative, limited
reimbursement for reasonable fuel
expenses may be available. Claim
amounts should reflect actual costs
and be supported by original
receipts. See your dealer for
information regarding the allowance
amounts for reimbursement of fuel
or other transportation costs.Courtesy Rental Vehicle
Your dealer may arrange to provide
you with a courtesy rental vehicle or
reimburse you for a rental vehicle
that you obtain if your vehicle is
kept for an overnight warranty
repair. Rental reimbursement will be
limited and must be supported by
original receipts. This requires that
you sign and complete a rental
agreement and meet state/
provincial, local, and rental vehicle
provider requirements.
Requirements vary and may include
minimum age requirements,
insurance coverage, credit card, etc.
You are responsible for fuel usage
charges and may also be
responsible for taxes, levies,
usage fees, excessive mileage,
or rental usage beyond the
completion of the repair.
It may not be possible to provide a
like vehicle as a courtesy rental.Additional Program
Information
All program options, such as shuttle
service, may not be available at
every dealer. Please contact your
dealer for specific information
about availability. All Courtesy
Transportation arrangements will be
administered by appropriate dealer
personnel.
General Motors reserves the right to
unilaterally modify, change,
or discontinue Courtesy
Transportation at any time and to
resolve all questions of claim
eligibility pursuant to the terms and
conditions described herein at its
sole discretion.

Black plate (14,1)Chevrolet Impala Owner Manual - 2011
13-14 Customer Information
Owner Information
Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle.
The Owner Manual includes the
Maintenance Schedule for
all models.
In-Portfolio: Includes a Portfolio,
Owner Manual, and Warranty
Booklet.
RETAIL SELL PRICE:
$35.00 (U.S.) plus handling and
shipping fees
Without Portfolio: Owner
Manual only.
RETAIL SELL PRICE:
$25.00 (U.S.) plus handling and
shipping fees
Current and Past Models
Technical Service Bulletins and
Manuals are available for current
and past model GM vehicles.
ORDER TOLL FREE:
1-800-551-4123 Monday - Friday
8:00 AM - 6:00 PM Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit
Helm, Inc. at: www.helminc.com
Or you can write to:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
Prices are subject to change without
notice and without incurring
obligation. Allow ample time for
delivery.
Note to Canadian Customers: All
listed prices are quoted in U.S.
funds. Canadian residents are to
make checks payable in U.S. funds.
Reporting Safety
Defects
Reporting Safety Defects
to the United States
Government
If you believe that your vehicle
has a defect which could cause
a crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
General Motors.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that
a safety defect exists in a group
of vehicles, it may order a recall
and remedy campaign.
However, NHTSA cannot
become involved in individual
problems between you, your
dealer, or General Motors.