service CHEVROLET IMPALA 2011 9.G Owner's Guide

Black plate (31,1)Chevrolet Impala Owner Manual - 2011
Instruments and Controls 5-31
Have the climate control system
serviced by your dealer if you notice
a drop in heating and air
conditioning efficiency.
Engine Oil Messages
CHANGE ENGINE OIL SOON
This message displays when
service is required for the vehicle.
See your dealer. SeeEngine Oil on
page 10‑8 andScheduled
Maintenance on page 11‑2 for more
information.
Acknowledging the CHANGE
ENGINE OIL SOON message will
not reset the OIL LIFE REMAINING.
That must be done at the OIL LIFE
screen under the vehicle information
menu. See “Oil Life”underDriver
Information Center (DIC) on
page 5‑24 andEngine Oil Life
System on page 10‑10.
OIL PRESSURE LOW
STOP ENGINE
Notice: If you drive the vehicle
while the engine oil pressure is
low, severe engine damage may
occur. If a low oil pressure
warning appears on the Driver
Information Center (DIC), stop the
vehicle as soon as possible.
Do not drive the vehicle until the
cause of the low oil pressure is
corrected. See Engine Oil on
page 10‑8 for more information.
This message displays when the
vehicle's engine oil pressure is low.
The oil pressure light also appears
on the instrument panel cluster.
See Engine Oil Pressure Light on
page 5‑23.
Stop the vehicle immediately, as
engine damage can result from
driving a vehicle with low oil
pressure. Have the vehicle serviced
by your dealer as soon as possible
when this message is displayed.
Engine Power Messages
ENGINE POWER IS REDUCED
This message displays when the
vehicle's engine power is reduced.
Reduced engine power can affect
the vehicle's ability to accelerate.
If this message is on, but there is no
reduction in performance, proceed
to your destination. The
performance may be reduced the
next time the vehicle is driven. The
vehicle may be driven at a reduced
speed while this message is on, but
acceleration and speed may be
reduced. Anytime this message
stays on, the vehicle should be
taken to your dealer for service as
soon as possible.

Black plate (32,1)Chevrolet Impala Owner Manual - 2011
5-32 Instruments and Controls
Fuel System Messages
FUEL LEVEL LOW
This message displays when your
vehicle is low on fuel. Refill the fuel
tank as soon as possible. SeeFuel
Gauge on page 5‑12 andFilling the
Tank on page 9‑38 for more
information.
TIGHTEN GAS CAP
This message may be displayed if
the gas cap is not on, or is not fully
tightened. Check the gas cap to
ensure that it is on properly.
See Filling the Tank on page 9‑38
for more information.
Key and Lock Messages
REPLACE BATTERY IN
REMOTE KEY
This message displays when the
battery in the Remote Keyless
Entry (RKE) transmitter needs to
be replaced. To replace the battery, see
“Battery Replacement” under
Remote Keyless Entry (RKE)
System Operation on page 2‑3.
Lamp Messages
AUTOMATIC LIGHT
CONTROL OFF
This message displays when the
automatic headlamps are turned off.
See Exterior Lamp Controls on
page 6‑2 for more information.
AUTOMATIC LIGHT
CONTROL ON
This message displays when the
automatic headlamps are turned on.
SeeExterior Lamp Controls on
page 6‑2 for more information.
TURN SIGNAL ON
This message displays as a
reminder to turn off the turn signal
if you drive your vehicle for more
than about 1.2 km (0.75 mile) with
a turn signal on. See Turn and
Lane-Change Signals on page 6‑5. This message displays and a chime
sounds only when the ignition is in
ON/RUN. The message will not
disappear until the turn signal is
manually turned off, or a turn is
completed.
Ride Control System
Messages
SERVICE STABILITRAK
If your vehicle has Electronic
Stability Control (ESC), this
message displays if there has been
a problem detected with ESC. The
ESC/TCS light also appears on the
instrument panel cluster. See
Electronic Stability Control (ESC) on
page 9‑31
for more information.
If this message turns on while you
are driving, pull off the road as
soon as possible and stop carefully.
Try resetting the system by turning
the ignition off and then back on.

Black plate (33,1)Chevrolet Impala Owner Manual - 2011
Instruments and Controls 5-33
If this message still stays on or
turns back on again while you are
driving, your vehicle needs service.
Have the system inspected by your
dealer as soon as possible.
SERVICE TRACTION
CONTROL
If your vehicle has the Traction
Control System (TCS), this message
displays when the system is not
functioning properly. A warning light
also appears on the instrument
panel cluster. SeeTraction Control
System (TCS) Warning Light on
page 5‑21. See Traction Control
System (TCS) on page 9‑29 for
more information. Have the TCS
serviced by your dealer as soon
as possible.
STABILITRAK NOT READY
If your vehicle has Electronic
Stability Control (ESC), this
message may display and the
ESC/TCS light on the instrument
panel cluster may be on after first driving the vehicle and exceeding
30 km/h (19 mph) for 30 seconds.
The ESC system is not functional
until the light has turned off. See
Electronic Stability Control (ESC) on
page 9‑31
for more information.
TRACTION CONTROL OFF
If your vehicle has the Traction
Control System (TCS), this
message displays when the
TCS turns off. See Traction Control
System (TCS) on page 9‑29 for
more information.
This message may display when
the ignition is in ON/RUN and
disappears after 10 seconds, unless
it is acknowledged or an urgent
warning appears.
Any of the following conditions may
cause the TCS to turn off:
.The TCS is turned off by
pressing the traction control
button. See Traction Control
System (TCS) on page 9‑29 for
more information.
.The battery is low.
.There is a TCS failure. See your
dealer for service.
TRACTION CONTROL ON
If your vehicle has the Traction
Control System (TCS), this message
displays when the TCS is turned on.
See Traction Control System (TCS)
on page 9‑29 for more information.
Airbag System Messages
SERVICE AIR BAG
This message displays when there
is a problem with the airbag system.
Have your vehicle serviced by your
dealer immediately. See Airbag
Readiness Light on page 5‑15 for
more information.

Black plate (34,1)Chevrolet Impala Owner Manual - 2011
5-34 Instruments and Controls
Anti-Theft Alarm System
Messages
SERVICE THEFT SYSTEM
This message displays when there
is a problem with the theft-deterrent
system programmed in the key.
A fault has been detected in the
system which means that the
system is disabled and it is not
protecting the vehicle. The vehicle
usually restarts; however, you may
want to take the vehicle to your
dealer before turning off the engine.
SeeImmobilizer Operation on
page 2‑13 for more information.
THEFT ATTEMPTED
This message displays if the
content theft-deterrent system has
detected a break-in attempt while
you were away from your vehicle.
SeeAnti-Theft Alarm System on
page 2‑12 for more information.
Service Vehicle Messages
ERROR
This message displays while
viewing the odometer or trip
odometers if there is a problem
with the instrument panel cluster.
See your dealer for service.
SERVICE POWER STEERING
This message displays when a
problem is detected with the power
steering system. When this
message is displayed, you may
notice that the effort required to
steer the vehicle increases or feels
heavier, but you will still be able to
steer the vehicle. Have your vehicle
serviced by your dealer immediately.
SERVICE VEHICLE SOON
This message displays when a
non-emissions related malfunction
occurs. Have the vehicle serviced
by your dealer as soon as possible.
STARTING DISABLED
SERVICE THROTTLE
This message displays if the starting
of the engine is disabled due to the
electronic throttle control system.
Have your vehicle serviced by your
dealer immediately.
This message only appears while
the ignition is in ON/RUN, and
will not disappear until the problem
is resolved.
This message cannot be
acknowledged.
Tire Messages
SERVICE TIRE MONITOR
SYSTEM
On vehicles with the Tire Pressure
Monitor System (TPMS), this
message displays if a part on the
TPMS is not working properly.
The tire pressure light also flashes
and then remains on during the
same ignition cycle. See Tire
Pressure Light on page 5‑22.

Black plate (35,1)Chevrolet Impala Owner Manual - 2011
Instruments and Controls 5-35
Several conditions may cause this
message to appear. SeeTire
Pressure Monitor Operation on
page 10‑47 for more information.
If the warning comes on and stays
on, there may be a problem with the
TPMS. See your dealer.
TIRE LEARNING ACTIVE
On vehicles with the Tire Pressure
Monitor System (TPMS), this
message displays when the TPMS
is re-learning the tire positions on
your vehicle. The tire positions must
be re-learned after rotating the tires
or after replacing a tire or sensor.
See Tire Inspection on page 10‑51,
Tire Rotation on page 10‑51, Tire
Pressure Monitor System on
page 10‑46, and Tire Pressure on
page 10‑44 for more information.
TIRE LOW ADD AIR TO TIRE
On vehicles with the Tire Pressure
Monitor System (TPMS), this
message displays when the
pressure in one or more of the
vehicle's tires is low. This message
also displays LEFT FRT (left front),
RIGHT FRT (right front), LEFT RR
(left rear), or RIGHT RR (right rear)
to indicate the location of the low
tire. The low tire pressure warning
light will also come on. See Tire
Pressure Light on page 5‑22. You
can receive more than one tire
pressure message at a time. To
read the other messages that may
have been sent at the same time,
press the set/reset button. If a tire
pressure message appears on the
DIC, stop as soon as you can.
Have the tire pressures checked
and set to those shown on the
Tire and Loading Information label.
See Tires on page 10‑38, Vehicle
Load Limits on page 9‑12, and
Tire Pressure on page 10‑44. The DIC also shows the tire
pressure values. See
Driver
Information Center (DIC) on
page 5‑24.
Transmission Messages
SERVICE TRANSMISSION
This message displays when there
is a problem with the transmission.
See your dealer for service.
TRANSMISSION HOT IDLE
ENGINE
This message displays when the
transmission fluid in your vehicle is
too hot. Stop the vehicle and allow it
to idle until it cools down. If the
warning message continues to
display, have the vehicle serviced
by your dealer as soon as possible.

Black plate (5,1)Chevrolet Impala Owner Manual - 2011
Infotainment System 7-5
EQ (Equalization):Press this
button to choose bass and treble
equalization settings designed for
different types of music. Selecting
MANUAL or changing bass or treble
returns the EQ to the manual bass
and treble settings.
Unique EQ settings can be saved
for each source.
If the radio has a Bose
®audio
system, the EQ settings are either
MANUAL or TALK.
Adjusting the Speakers
(Balance/Fade) Radio with CD
To adjust the balance or fade:
1. Press the
`button or press the
fknob until the speaker control
label displays.
2. To adjust the setting, do one of the following:
.Turn thefknob.
.Press¨SEEK or©SEEK.
.Press\FWD orsREV.
Adjusting the Speakers
(Balance/Fade) Radio with
CD (MP3)
BAL/FADE (Balance/Fade): To
adjust the balance or fade:
1. Press the
fknob until the
speaker control tabs display.
2. Highlight the desired speaker control tab by doing one of
the following:
.Press thefknob.
.Press the softkey under the
desired tab.
3. Adjust the setting by doing one of the following:
.Turn thefknob clockwise
or counterclockwise.
.Press¨SEEK or©SEEK.
.Press\FWD orsREV. To quickly adjust all speaker and
tone controls to the middle position,
press the
fknob for more than
two seconds.
If the Rear Seat Audio (RSA) is
turned on, the radio disables FADE
and mutes the rear speakers.
Radio Messages
Calibration Error: Displays if
the radio is no longer calibrated
properly for the vehicle. The vehicle
must be returned to your dealer
for service.
Loc or Locked: Displays when the
THEFTLOCK system has activated.
Take the vehicle to your dealer
for service.
If any error occurs repeatedly or if
an error cannot be corrected,
contact your dealer.

Black plate (8,1)Chevrolet Impala Owner Manual - 2011
7-8 Infotainment System
Storing a Radio Station as a
Favorite, Radio with CD (MP3)
Radios that have a FAV button store
radio stations as favorites.
To store a station as a favorite:
1. Tune to a radio station.
2. Press the FAV button to displaythe page where the station will
be stored.
3. Press and hold one of the 6 softkeys until a beep sounds.
4. Repeat Steps 1 through 3 to store additional radio stations.
The number of favorites pages can
be set up using the MENU button.
To set up the number of favorites
pages:
1. Press the MENU button.
2. Press the softkey located below the FAV 1-6 tab.
3. Select the number of favorites pages by pressing the softkey
located below the displayed
page numbers. 4. Press the FAV button, or let the
menu time out, to return to the
original main radio screen
showing the radio station
frequency tabs and to begin the
process of programming
favorites.
Satellite Radio
XM™ Satellite Radio Service
XM is a satellite radio service that is
based in the 48 contiguous United
States and 10 Canadian provinces.
XM Satellite Radio has a wide
variety of programming and
commercial-free music,
coast-to-coast, and in digital-quality
sound. A service fee is required to
receive the XM service. If XM
Service needs to be reactivated, the
radio will display “No Subscription
Please Renew” on channel XM1.
For more information, contact XM at
www.xmradio.com or call
1-800-929-2100 in the U.S. and
www.xmradio.ca or call
1-877-438-9677 in Canada.
4(Information) (XM Satellite Radio
Service): For vehicles with XM,
press
4to display additional text
information related to the current
XM channel. If information is
available, the song title information
displays on the top line of the
display and artist information
displays on the bottom line.
When information is not available,
“NO INFO” displays.
Auto Text (Satellite Radio
Service): If additional information is
available for the current song being
played, Auto Text will automatically
page/scroll the information every
three seconds above the FAV
presets on the radio display. By
default, Auto Text is enabled.
To change the Auto Text setting:
1. Press MENU to display the radio
setup menu.
2. Press the softkey under AUTO TXT tab on the radio display.

Black plate (11,1)Chevrolet Impala Owner Manual - 2011
Infotainment System 7-11
XM Radio Messages
XL (Explicit Language
Channels):These channels, or
any others, can be blocked at a
customer's request, by calling
1-800-929-2100.
XM Updating: The encryption code
in the receiver is being updated, and
no action is required. This process
should take no longer than
30 seconds.
No XM Signal: The system is
functioning correctly, but the vehicle
is in a location that is blocking the
XM signal. When the vehicle is
moved into an open area, the signal
should return.
Loading XM: The audio system is
acquiring and processing audio and
text data. No action is needed. This
message should disappear shortly.
Channel Off Air: This channel is
not currently in service. Tune in to
another channel. Channel Unauth :
This channel is
blocked or cannot be received with
your XM subscription package.
Channel Unavail: This previously
assigned channel is no longer
assigned. Tune to another station.
If this station was one of the
presets, choose another station for
that preset button.
No Artist Info: No artist
information is available at this time
on this channel. The system is
working properly.
No Title Info: No song title
information is available at this time
on this channel. The system is
working properly.
No CAT Info: No category
information is available at this time
on this channel. The system is
working properly.
No Information: No text or
informational messages are
available at this time on this
channel. The system is working
properly. No Subscription Please Renew:
XM subscription needs to be
reactivated. Contact XM at
xmradio.com or call
1-800-929-2100.
CAT Not Found:
There are no
channels available for the selected
category. The system is working
properly.
XM Theftlocked: The XM receiver
in the vehicle could have previously
been in another vehicle. For security
purposes, XM receivers cannot be
swapped between vehicles. If this
message is received after having
the vehicle serviced, check with
your dealer.
XM Radio ID: If tuned to channel 0,
this message alternates with the
XM Radio 8 digit radio ID label.
This label is needed to activate
the service.
Unknown: If this message is
received when tuned to channel 0,
there could be a receiver fault.
Consult with your dealer.

Black plate (12,1)Chevrolet Impala Owner Manual - 2011
7-12 Infotainment System
Check Antenna:If this message
does not clear within a short period
of time, the receiver or antenna
could have a fault. Consult with
your dealer.
Check XM Receivr: If this
message does not clear within a
short period of time, the receiver
could have a fault. Consult with
your dealer.
XM Not Available: If this message
does not clear within a short period
of time, the receiver could have a
fault. Consult with your dealer.
Radio Reception
Frequency interference and static
can occur during normal radio
reception if items such as cell phone
chargers, vehicle convenience
accessories, and external electronic
devices are plugged into the
accessory power outlet. If there
is interference or static, unplug
the item from the accessory
power outlet.
AM
The range for most AM stations is
greater than for FM, especially at
night. The longer range can cause
station frequencies to interfere
with each other. For better radio
reception, most AM radio stations
boost the power levels during the
day, and then reduce these levels
during the night. Static can also
occur when things like storms and
power lines interfere with radio
reception. When this happens, try
reducing the treble on the radio.
FM Stereo
FM signals only reach about
16 to 65 km (10 to 40 miles).
Although the radio has a built-in
electronic circuit that automatically
works to reduce interference, some
static can occur, especially around
tall buildings or hills, causing the
sound to fade in and out.
XM™ Satellite Radio Service
XM Satellite Radio Service gives
digital radio reception from coast to
coast in the 48 contiguous United
States, and in Canada. Just as
with FM, tall buildings or hills can
interfere with satellite radio signals,
causing the sound to fade in and
out. In addition, traveling or standing
under heavy foliage, bridges,
garages, or tunnels may cause loss
of the XM signal for a period of time.
Cellular Phone Usage
Cellular phone usage may cause
interference with the vehicle's radio.
This interference may occur when
making or receiving phone calls,
charging the phone's battery,
or simply having the phone on.
This interference causes an
increased level of static while
listening to the radio. If static is
received while listening to the radio,
unplug the cellular phone and turn
it off.

Black plate (24,1)Chevrolet Impala Owner Manual - 2011
7-24 Infotainment System
Using the“Digit Dial” Command
The digit dial command allows a
phone number to be dialed by
entering the digits one at a time.
After each digit is entered, the
system repeats back the digit it
heard followed by a tone.
If an unwanted number is
recognized by the system, say
“Clear” at any time to clear the
last number.
To hear all of the numbers
recognized by the system, say
“Verify” at any time.
1. Press and hold
b gfor
two seconds.
2. Say “Digit Dial.”
3. Say each digit, one at a time, that you want to dial. After each
digit is entered, the system
repeats back the digit it heard
followed by a tone. After the
last digit has been entered,
say “Dial.” Once connected, the person called
will be heard through the audio
speakers.
Using the
“Re‐dial”Command
1. Press and hold
b gfor
two seconds.
2. After the tone, say “Re‐dial.”
Once connected, the person called
will be heard through the audio
speakers.
Receiving a Call
When an incoming call is received,
the audio system mutes and a
ring tone is heard in the vehicle.
.Pressb gto answer the call.
.Pressc xto ignore a call.
Call Waiting
Call waiting must be supported on
the cell phone and enabled by the
wireless service carrier.
.Pressbgto answer an
incoming call when another call
is active. The original call is
placed on hold.
.Pressb gagain to return to the
original call.
.To ignore the incoming call, no
action is required.
.Pressc xto disconnect the
current call and switch to the call
on hold.