service CHEVROLET IMPALA 2011 9.G Workshop Manual

Black plate (37,1)Chevrolet Impala Owner Manual - 2011
Driving and Operating 9-37
For customers who do not use TOP
TIER Detergent Gasoline regularly,
one bottle of GM Fuel System
Treatment PLUS, added to the fuel
tank at every engine oil change,
can help clean deposits from fuel
injectors and intake valves. GM Fuel
System Treatment PLUS is the only
gasoline additive recommended by
General Motors. It is available at
your dealer.
Gasolines containing oxygenates,
such as ethers and ethanol, and
reformulated gasolines might be
available in your area. We
recommend that you use these
gasolines, if they comply with the
specifications described earlier.
However, E85 (85% ethanol) and
other fuels containing more than
10% ethanol must not be used in
vehicles that were not designed
for those fuels.Notice:
This vehicle was not
designed for fuel that contains
methanol. Do not use fuel
containing methanol. It can
corrode metal parts in the fuel
system and also damage plastic
and rubber parts. That damage
would not be covered under the
vehicle warranty.
Some gasolines that are not
reformulated for low emissions can
contain an octane-enhancing
additive called
methylcyclopentadienyl manganese
tricarbonyl (MMT); ask the attendant
where you buy gasoline whether the
fuel contains MMT. We recommend
against the use of such gasolines.
Fuels containing MMT can reduce
the life of spark plugs and the
performance of the emission control
system could be affected. The
malfunction indicator lamp might
turn on. If this occurs, return to your
dealer for service.Fuel E85 (85% Ethanol)
Vehicles that have a FlexFuel badge
and a yellow fuel cap can use either
unleaded gasoline or ethanol fuel
containing up to 85% ethanol (E85).
For all other vehicles, use only the
unleaded gasoline described under
Recommended Fuel on page 9‑35.
We encourage the use of E85 in
vehicles that are designed to use it.
The ethanol in E85 is a “renewable”
fuel, meaning it is made from
renewable sources such as corn
and other crops.
Many service stations will not have
an 85% ethanol fuel (E85) pump
available. The U.S. Department of
Energy has an alternative fuels
website (www.eere.energy.gov/afdc/
infrastructure/locator.html) that can
help you find E85 fuel. Those
stations that do have E85 should
have a label indicating ethanol
content. Do not use the fuel if the
ethanol content is greater than 85%.

Black plate (44,1)Chevrolet Impala Owner Manual - 2011
9-44 Driving and Operating
Maintenance When Trailer
Towing
The vehicle needs service more
often when pulling a trailer. See
Scheduled Maintenance on
page 11‑2for more information.
Things that are especially important
in trailer operation are automatic
transmission fluid, engine oil, belts,
cooling system and brake system.
It is a good idea to inspect these
before and during the trip.
Check periodically to see that all
hitch nuts and bolts are tight.
Engine Cooling When Trailer
Towing
The cooling system may temporarily
overheat during severe operating
conditions. See Engine Overheating
on page 10‑19.
Changing a Tire When Trailer
Towing
If the vehicle gets a flat tire while
towing a trailer, be sure to secure
the trailer and disconnect it from the
vehicle before changing the tire.
Trailer Towing
{WARNING
The driver can lose control when
pulling a trailer if the correct
equipment is not used or the
vehicle is not driven properly.
For example, if the trailer is too
heavy, the brakes may not work
well —or even at all. The driver
and passengers could be
seriously injured. The vehicle may
also be damaged; the resulting
repairs would not be covered by
the vehicle warranty. Pull a trailer
only if all the steps in this section
have been followed.
(Continued)
WARNING (Continued)
Ask your dealer for advice and
information about towing a trailer
with the vehicle.
Notice: Pulling a trailer
improperly can damage the
vehicle and result in costly
repairs not covered by the
vehicle warranty. To pull a trailer
correctly, follow the advice in this
section and see your dealer for
important information about
towing a trailer with the vehicle.
The vehicle can tow a trailer if it is
equipped with the proper trailer
towing equipment. To identify the
trailering capacity of the vehicle,
read the information in “Weight of
the Trailer” that appears later in this
section. Trailering is different than
just driving the vehicle by itself.
Trailering means changes in
handling, acceleration, braking,
durability and fuel economy.

Black plate (1,1)Chevrolet Impala Owner Manual - 2011
Vehicle Care 10-1
Vehicle Care
General Information
General Information . . . . . . . . . . 10-2
California Proposition65 Warning . . . . . . . . . . . . . . . . . 10-3
California Perchlorate Materials Requirements . . . . 10-3
Accessories and Modifications . . . . . . . . . . . . . . . 10-3
Vehicle Checks
Doing Your OwnService Work . . . . . . . . . . . . . . . 10-4
Hood . . . . . . . . . . . . . . . . . . . . . . . . 10-5
Engine Compartment Overview . . . . . . . . . . . . . . . . . . . 10-6
Engine Oil . . . . . . . . . . . . . . . . . . . 10-8
Engine Oil Life System . . . . . 10-10
Automatic Transmission Fluid . . . . . . . . . . . . . . . . . . . . . . 10-11
Engine Air Cleaner/Filter . . . . 10-13
Cooling System . . . . . . . . . . . . 10-15
Engine Coolant . . . . . . . . . . . . . 10-16 Engine Overheating . . . . . . . . 10-19
Overheated Engine
Protection
Operating Mode . . . . . . . . . . . 10-21
Power Steering Fluid . . . . . . . 10-21
Washer Fluid . . . . . . . . . . . . . . . 10-22
Brakes . . . . . . . . . . . . . . . . . . . . . 10-23
Brake Fluid . . . . . . . . . . . . . . . . . 10-24
Battery . . . . . . . . . . . . . . . . . . . . . 10-25
Starter Switch Check . . . . . . . 10-26
Automatic Transmission Shift
Lock Control Function
Check . . . . . . . . . . . . . . . . . . . . . 10-26
Ignition Transmission Lock Check . . . . . . . . . . . . . . . . . . . . . 10-27
Park Brake and P (Park) Mechanism Check . . . . . . . . 10-27
Wiper Blade Replacement . . . . . . . . . . . . . . 10-27
Headlamp Aiming
Headlamp Aiming . . . . . . . . . . 10-29
Bulb Replacement
Bulb Replacement . . . . . . . . . . 10-29
Halogen Bulbs . . . . . . . . . . . . . . 10-29
Headlamps, Front TurnSignal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . 10-30 Taillamps, Turn Signal,
Sidemarker, Stoplamps,
and Back-Up Lamps . . . . . . 10-32
License Plate Lamp . . . . . . . . 10-33
Replacement Bulbs . . . . . . . . . 10-33
Electrical System
Electrical System Overload . . . . . . . . . . . . . . . . . . 10-33
Fuses and Circuit Breakers . . . . . . . . . . . . . . . . . . 10-34
Engine Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . 10-34
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . 10-37
Wheels and Tires
Tires . . . . . . . . . . . . . . . . . . . . . . . . 10-38
Tire Sidewall Labeling . . . . . . 10-39
Tire Designations . . . . . . . . . . . 10-41
Tire Terminology andDefinitions . . . . . . . . . . . . . . . . 10-41
Tire Pressure . . . . . . . . . . . . . . . 10-44
Tire Pressure Monitor System . . . . . . . . . . . . . . . . . . . 10-46
Tire Pressure Monitor Operation . . . . . . . . . . . . . . . . . 10-47
Tire Inspection . . . . . . . . . . . . . . 10-51
Tire Rotation . . . . . . . . . . . . . . . 10-51

Black plate (2,1)Chevrolet Impala Owner Manual - 2011
10-2 Vehicle Care
When It Is Time for NewTires . . . . . . . . . . . . . . . . . . . . . . 10-52
Buying New Tires . . . . . . . . . . . 10-53
Different Size Tires and Wheels . . . . . . . . . . . . . . . . . . . 10-55
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . 10-55
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . 10-57
Wheel Replacement . . . . . . . . 10-57
Tire Chains . . . . . . . . . . . . . . . . . 10-58
If a Tire Goes Flat . . . . . . . . . . 10-59
Tire Changing . . . . . . . . . . . . . . 10-61
Compact Spare Tire . . . . . . . . 10-68Jump Starting
Jump Starting . . . . . . . . . . . . . . 10-70
Towing
Towing the Vehicle . . . . . . . . . 10-74
Recreational Vehicle Towing . . . . . . . . . . . . . . . . . . . . 10-74
Appearance Care
Exterior Care . . . . . . . . . . . . . . . 10-76
Interior Care . . . . . . . . . . . . . . . . 10-80
Floor Mats . . . . . . . . . . . . . . . . . . 10-84
General Information
For service and parts needs, visit
your dealer. You will receive
genuine GM parts and GM-trained
and supported service people.
Genuine GM parts have one of
these marks:

Black plate (4,1)Chevrolet Impala Owner Manual - 2011
10-4 Vehicle Care
GM Accessories are designed to
complement and function with other
systems on the vehicle. Your GM
dealer can accessorize the vehicle
using genuine GM Accessories.
When you go to your GM dealer and
ask for GM Accessories, you will
know that GM-trained and
supported service technicians will
perform the work using genuine
GM Accessories.
Also, seeAdding Equipment to the
Airbag-Equipped Vehicle on
page 3‑39.Vehicle Checks
Doing Your Own
Service Work
{WARNING
You can be injured and the
vehicle could be damaged if you
try to do service work on a vehicle
without knowing enough about it.
.Be sure you have sufficient
knowledge, experience,
the proper replacement
parts, and tools before
attempting any vehicle
maintenance task.
(Continued)
WARNING (Continued)
.Be sure to use the proper
nuts, bolts, and other
fasteners. English and metric
fasteners can be easily
confused. If the wrong
fasteners are used, parts can
later break or fall off.
You could be hurt.
If doing some of your own service
work, use the proper service
manual. It tells you much more
about how to service the vehicle
than this manual can. To order the
proper service manual, see Service
Publications Ordering Information
on page 13‑13.

Black plate (5,1)Chevrolet Impala Owner Manual - 2011
Vehicle Care 10-5
This vehicle has an airbag system.
Before attempting to do your own
service work, seeServicing the
Airbag-Equipped Vehicle on
page 3‑38.
Keep a record with all parts
receipts and list the mileage and the
date of any service work performed.
See Maintenance Records on
page 11‑9.Hood
To open the hood, do the following:
1. Pull the interior hood release handle with this symbol on it.
It is located to the left of the
parking brake pedal.
2. Then go to the front of thevehicle and release the
secondary hood latch, located
near the center of the hood front,
by pushing the latch to the right.
3. Lift the hood.
Before closing the hood, be sure all
the filler caps are on properly. Then
pull the hood down and close it
firmly.

Black plate (9,1)Chevrolet Impala Owner Manual - 2011
Vehicle Care 10-9
operating range, the engine could
be damaged. You should drain
out the excess oil or limit your
driving of the vehicle and seek a
service professional to remove
the excess amount of oil.
SeeEngine Compartment Overview
on page 10‑6 for the location of the
engine oil fill cap.
Add enough oil to put the level
somewhere in the proper operating
range. Push the dipstick all the way
back in when through.
Selecting the Right Engine Oil
Selecting the right engine oil
depends on both the proper oil
specification and viscosity grade:
Specification
Use and ask for engine oils with the
dexos™ certification mark. Oils
meeting the requirements of your
vehicle should have the dexos™
certification mark on the container. This certification mark indicates that
the oil has been approved to the
dexos™
specification.
Your vehicle was filled at the factory
with dexos™ approved engine oil.
Notice: Use only engine oil that is
approved to the dexos™
specification or an equivalent
engine oil of the appropriate
viscosity grade. Engine oils
approved to the dexos™
specification will show the
dexos™ symbol on the container.
Failure to use the recommended
engine oil or equivalent can result
in engine damage not covered by
the vehicle warranty. If you are
unsure whether your oil is
approved to the dexos™
specification, ask your service
provider. Use of Substitute Engine Oils if
dexos™
is unavailable: In the event
that dexos™ approved engine oil is
not available at an oil change or for
maintaining proper oil level, you
may use substitute engine oil
displaying the API Starburst symbol
and of SAE 5W-30 viscosity grade.
Use of oils that do not meet the
dexos™ specification, however, may
result in reduced performance under
certain circumstances.
Viscosity Grade
SAE 5W-30 is the best viscosity
grade for the vehicle. Do not use
other viscosity oils such as
SAE 10W‐30, 10W‐40, or 20W-50.

Black plate (11,1)Chevrolet Impala Owner Manual - 2011
Vehicle Care 10-11
For the oil life system to work
properly, the system must be reset
every time the oil is changed.
When the system has calculated
that oil life has been diminished, it
indicates that an oil change is
necessary. A CHANGE ENGINE
OIL SOON message comes on.
SeeDIC Warnings and Messages.
Change the oil as soon as possible
within the next 1 000 km (600 miles).
It is possible that, if driving under
the best conditions, the oil life
system might indicate that an oil
change is not necessary for up to a
year. The engine oil and filter must
be changed at least once a year
and, at this time, the system must
be reset. Your dealer has trained
service people who will perform this
work and reset the system. It is also
important to check the oil regularly
over the course of an oil drain
interval and keep it at the
proper level. If the system is ever reset
accidentally, the oil must be
changed at 5 000 km (3,000 miles)
since the last oil change.
Remember to reset the oil life
system whenever the oil is changed.
How to Reset the Engine Oil
Life System
Reset the system whenever the
engine oil is changed so that the
system can calculate the next
engine oil change. Always reset the
engine oil life to 100% after every oil
change. It will not reset itself.
To reset the system:
1. Display OIL LIFE REMAINING
on the DIC.
2. Press and hold the SET/RESET button on the DIC for more than
five seconds. The oil life will
change to 100%.
If the CHANGE ENGINE OIL SOON
message comes back on when the
vehicle is started, the engine oil life
system has not reset. Repeat the
procedure.
Automatic Transmission
Fluid
When to Check and Change
Automatic Transmission Fluid
A good time to check the automatic
transmission fluid level is when the
engine oil is changed.
Change the fluid and filter at the
intervals listed in Scheduled
Maintenance on page 11‑2, and be
sure to use the transmission fluid
listed in Recommended Fluids and
Lubricants on page 11‑6.
How to Check Automatic
Transmission Fluid
Because this operation can be a
little difficult, it may be decided to
have this done at the dealer service
department.
If not taken to the dealer, be sure
to follow all the instructions here,
or a false reading on the dipstick
could result.

Black plate (19,1)Chevrolet Impala Owner Manual - 2011
Vehicle Care 10-19
5. Install the coolant recovery tankcap and the pressure cap. After
a day or two of driving, when the
engine is cold, check the coolant
level in the recovery tank. If it is
low, refill it to the COLD
FILL line.
If the coolant in the recovery tank is
constantly low, have a dealer
service department inspect the
vehicle for leaks.
Notice: If the pressure cap is not
tightly installed, coolant loss and
possible engine damage may
occur. Be sure the cap is properly
and tightly secured.Engine Overheating
The vehicle has several indicators
to warn of engine overheating.
There is a coolant temperature
gauge and a warning light on the
instrument panel that indicate an
overheated engine condition. See
Engine Coolant Temperature Gauge
on page 5‑13 andEngine Coolant
Temperature Warning Light on
page 5‑22.
In addition, there is an ENGINE
OVERHEATED IDLE ENGINE and
an ENGINE OVERHEATED STOP
ENGINE message displayed on the
vehicle Driver Information Center
(DIC). See Engine Cooling System
Messages on page 5‑30 for more
information.
If it is decided not to lift the hood
when this warning appears, but
instead get service help right away,
see Roadside Assistance Program
on page 13‑7. If it is decided to lift the hood, make
sure the vehicle is parked on a
level surface.
Then check to see if the engine
cooling fans are running. If the
engine is overheating, both fans
should be running. If they are not,
do not continue to run the engine
and have the vehicle serviced.
Notice:
Engine damage from
running the engine without
coolant is not covered by
the warranty.
Notice: If the engine catches fire
while driving with no coolant, the
vehicle can be badly damaged.
The costly repairs would not be
covered by the vehicle warranty.
See Overheated Engine
Protection Operating Mode on
page 10‑21 for information on
driving to a safe place in an
emergency.

Black plate (23,1)Chevrolet Impala Owner Manual - 2011
Vehicle Care 10-23
Brakes
This vehicle has disc brakes.
Disc brake pads have built-in wear
indicators that make a high-pitched
warning sound when the brake pads
are worn and new pads are needed.
The sound can come and go or be
heard all the time the vehicle is
moving, except when applying the
brake pedal firmly.
{WARNING
The brake wear warning sound
means that soon the brakes will
not work well. That could lead to
a crash. When the brake wear
warning sound is heard, have the
vehicle serviced.
Notice: Continuing to drive with
worn-out brake pads could result
in costly brake repair. Some driving conditions or climates
can cause a brake squeal when the
brakes are first applied or lightly
applied. This does not mean
something is wrong with the brakes.
Properly torqued wheel nuts are
necessary to help prevent brake
pulsation. When tires are rotated,
inspect brake pads for wear and
evenly tighten wheel nuts in the
proper sequence to torque
specifications in
Capacities and
Specifications on page 12‑2.
Brake linings should always be
replaced as complete axle sets.
Brake Pedal Travel
See your dealer if the brake pedal
does not return to normal height,
or if there is a rapid increase in
pedal travel. This could be a sign
that brake service might be
required.
Brake Adjustment
Every time the brakes are applied,
with or without the vehicle moving,
the brakes adjust for wear.
Replacing Brake System Parts
The braking system on a vehicle is
complex. Its many parts have to be
of top quality and work well together
if the vehicle is to have really good
braking. The vehicle was designed
and tested with top-quality brake
parts. When parts of the braking
system are replaced, be sure to get
new, approved replacement parts.
If this is not done, the brakes might
not work properly. For example,
installing disc brake pads that are
wrong for the vehicle, can change
the balance between the front and
rear brakes —for the worse. The
braking performance expected can
change in many other ways if the
wrong replacement brake parts are
installed.