service CHEVROLET IMPALA 2012 9.G Service Manual

Black plate (17,1)Chevrolet Impala Owner Manual - 2012
Driving and Operating 9-17
A (STOPPING THE ENGINE/
LOCK/OFF):When the vehicle is
stopped, turn the ignition switch to
LOCK/OFF to turn the engine off.
Retained Accessory Power (RAP)
will remain active. See Retained
Accessory Power (RAP) on
page 9‑20
This position locks the ignition and
steering wheel. It also locks the
transmission. This is the only
position in which the ignition key
can be inserted or removed.
Do not turn the engine off when the
vehicle is moving. This will cause a
loss of power assist in the brake
and steering systems and disable
the airbags. If the vehicle must be shut off in an
emergency:
1. Brake using a firm and steady
pressure. Do not pump the
brakes repeatedly. This may
deplete power assist, requiring
increased brake pedal force.
2. Shift the vehicle to N (Neutral). This can be done while the
vehicle is moving. After shifting
to N (Neutral), firmly apply the
brakes and steer the vehicle to a
safe location.
3. Come to a complete stop, shift to P (Park), and turn the ignition
to LOCK/OFF. On vehicles with
an automatic transmission, the
shift lever must be in P (Park) to
turn the ignition switch to the
LOCK/OFF position.
4. Set the parking brake. See Parking Brake on page 9‑30{WARNING
Turning off the vehicle while
moving may cause loss of power
assist in the brake and steering
systems and disable the airbags.
While driving, only shut the
vehicle off in an emergency.
If the vehicle cannot be pulled over,
and must be shut off while driving,
turn the ignition to ACC/
ACCESSORY.
The steering can bind with the
wheels turned off center. If this
happens, move the steering wheel
from left to right while turning the
key to ACC/ACCESSORY. If this
doesn't work, then the vehicle needs
service.

Black plate (18,1)Chevrolet Impala Owner Manual - 2012
9-18 Driving and Operating
B (ACC/ACCESSORY):This is the
position in which you can operate
the radio and windshield wipers
while the engine is off. To use ACC/
ACCESSORY, turn the key
clockwise.
C (ON/RUN): This position can be
used to operate the electrical
accessories and to display some
instrument panel cluster warning
and indicator lights. This position
can also be used for service and
diagnostics, and to verify the proper
operation of the malfunction
indicator lamp as may be required
for emission inspection purposes.
The switch stays in this position
when the engine is running.
If you leave the key in the ACC/
ACCESSORY or ON/RUN position
with the engine off, the battery could
be drained. You may not be able to
start the vehicle if the battery is
allowed to drain for an extended
period of time. D (START):
This is the position that
starts the engine. When the engine
starts, release the key. The ignition
switch returns to ON/RUN for
driving.
A warning chime will sound and the
Driver Information Center (DIC) will
display DRIVER DOOR OPEN
when the driver door is opened, the
ignition is in ACC/ACCESSORY or
LOCK/OFF, and the key is in the
ignition. See Door Ajar Messages
on page 5‑30 for more information.
Starting the Engine
Move the shift lever to P (Park) or
N (Neutral). The engine will not start
in any other position. To restart the
engine when the vehicle is already
moving, use N (Neutral) only. Notice:
Do not try to shift to
P (Park) if the vehicle is moving.
If you do, you could damage the
transmission. Shift to P (Park)
only when the vehicle is stopped.
Starting Procedure
1. With your foot off the accelerator pedal, turn the ignition to START.
When the engine starts, let go of
the key. The idle speed will slow
down as the engine warms. Do
not race the engine immediately
after starting it. Operate the
engine and transmission gently
to allow the oil to warm up and
lubricate all moving parts.
The vehicle has a
Computer-Controlled Cranking
System. This feature assists in
starting the engine and protects
components. If the ignition key is
turned to the START position,
and then released when the
engine begins cranking, the
engine will continue cranking for
a few seconds or until the
vehicle starts. If the engine does

Black plate (23,1)Chevrolet Impala Owner Manual - 2012
Driving and Operating 9-23
Console Shift
If the console shift lever cannot be
moved out of P (Park):
1. Apply and maintain the regularbrakes.
2. Turn the ignition to ON/RUN position. See Ignition Positions
on page 9‑16 for more
information.
3. Let up on the shift lever and make sure the shift lever is
pushed all the way into P (Park).
4. Press the shift lever button.
5. Then, move the shift into the desired gear.
If you still cannot move the shift
lever from P (Park), consult your
dealer or a professional towing
service. Column Shift
If the column shift lever cannot be
moved out of P (Park):
1. Apply and maintain the regular
brakes.
2. Turn the ignition key to the ON/ RUN position. See Ignition
Positions on page 9‑16 for more
information.
3. Shift out of the P (Park) position to the N (Neutral) position.
4. Move the vehicle to a safe location.
If you still cannot move the shift
lever from P (Park), consult your
dealer or a professional towing
service.Parking over Things
That Burn
{WARNING
Things that can burn could touch
hot exhaust parts under the
vehicle and ignite. Do not park
over papers, leaves, dry grass,
or other things that can burn.

Black plate (27,1)Chevrolet Impala Owner Manual - 2012
Driving and Operating 9-27
Make sure the shift lever is fully in
P (Park) before starting the engine.
The vehicle has an automatic
transmission shift lock control
system. You must fully apply the
regular brake before shifting from
P (Park) when the ignition key is in
ON/RUN. If you cannot shift out of
P (Park), ease pressure on the shift
lever, then push the shift lever all
the way into P (Park) as you
maintain brake application. Then
move the shift lever into another
gear. SeeShifting out of Park on
page 9‑22.
R (Reverse): Use this gear to
back up.
Notice: Shifting to R (Reverse)
while the vehicle is moving
forward could damage the
transmission. The repairs would
not be covered by the vehicle
warranty. Shift to R (Reverse) only
after the vehicle is stopped. To rock the vehicle back and forth to
get out of snow, ice, or sand without
damaging the transmission, see
If
the Vehicle Is Stuck on page 9‑10.
N (Neutral): In this position, the
engine does not connect with the
wheels. To restart the engine when
the vehicle is already moving, use
N (Neutral) only. Also, use
N (Neutral) when the vehicle is
being towed.
{WARNING
Shifting into a drive gear while the
engine is running at high speed is
dangerous. Unless your foot is
firmly on the brake pedal, the
vehicle could move very rapidly.
You could lose control and hit
people or objects. Do not shift
into a drive gear while the engine
is running at high speed.
Notice: Shifting out of P (Park) or
N (Neutral) with the engine
running at high speed may damage the transmission. The
repairs would not be covered by
the vehicle warranty. Be sure the
engine is not running at high
speed when shifting the vehicle.
D (Drive):
This position is for
normal driving. It provides the best
fuel economy. If you need more
power for passing, and you are:
.Going less than 56 km/h
(35 mph), push the accelerator
pedal about halfway down.
.Going about 56 km/h (35 mph) or
more, push the accelerator all
the way down.
Notice: If the vehicle seems to
accelerate slowly or not shift
gears when you go faster, and
you continue to drive the vehicle
that way, you could damage the
transmission. Have the vehicle
serviced right away. You can
drive in L (Low) when you are
driving less than 56 km/h (35 mph)
and D (Drive) for higher speeds
until then.

Black plate (31,1)Chevrolet Impala Owner Manual - 2012
Driving and Operating 9-31
This light will flash when the TCS is
limiting wheel spin.
The system may be heard or felt
while it is working, but this is
normal.
If cruise control is being used when
TCS begins to limit wheel spin, the
cruise control will automatically
disengage. Cruise control may be
reengaged when road conditions
allow. SeeCruise Control on
page 9‑34.
The TCS operates in all
transmission shift lever positions.
But the system can upshift the
transmission only as high as the
shift lever position chosen, so use
the lower gears only when
necessary. See Automatic
Transmission on page 9‑26.When the system is on, this warning
light comes on and stays on if there
is a problem.
A SERVICE TRACTION CONTROL
message also appears on the DIC.
When this warning light is on, the
system will not limit wheel spin.
Adjust your driving accordingly. See
Ride Control System Messages on
page 5‑33 for more information.
To limit wheel spin, especially in
slippery road conditions, TCS
should always be left on. But the
system can be turned off if needed.
Turn the system off if the vehicle
gets stuck in sand, mud, or snow
and rocking the vehicle is required.
See If the Vehicle Is Stuck on
page 9‑10 for more information.To turn the system on or off, press
the ESC OFF button located on the
instrument panel.
When the system is turned off, the
TRACTION CONTROL OFF
message appears on the DIC. If the
traction control system is limiting
wheel spin when the button is
pressed to turn the system off, the
TRACTION CONTROL OFF
message will appear on the DIC and
the system will turn off right away.
Press the ESC OFF button again to
turn the system back on. The
TRACTION CONTROL ON
message will appear in the DIC.
Adding non‐dealer accessories can
affect the vehicle performance. See
Accessories and Modifications on
page 10‑3for more information.

Black plate (32,1)Chevrolet Impala Owner Manual - 2012
9-32 Driving and Operating
Electronic Stability
Control (ESC)
Your vehicle may have an Electronic
Stability Control (ESC) system
which combines antilock brake,
traction, and stability control
systems and helps the driver
maintain directional control of the
vehicle in most driving conditions.
When you first start your vehicle
and begin to drive away, the system
performs several diagnostic checks
to ensure there are no problems.
You may hear or feel the system
working. This is normal and does
not mean there is a problem with
your vehicle. The system should
initialize before the vehicle reaches
32 km/h (20 mph).If the system fails to turn on or
activate due to a fault, the ESC/TCS
light will be on solid, and the
SERVICE STABILITRAK message
will be displayed. If the system fails
to turn on or activate due to it not
initializing, the DIC will display
STABILITRAK INITIALIZING.
For more information, see
Ride
Control System Messages on
page 5‑33.
This light will flash on the instrument
panel cluster when the ESC system
is both on and activated. You may also feel or hear the
system working; this is normal.
When the light is on solid and the
SERVICE STABILITRAK message
is displayed, the system will not
assist the driver in maintaining
directional control of the vehicle.
Adjust your driving accordingly. See
Ride Control System Messages on
page 5‑33.
The Electronic Stability
Control (ESC) system is
automatically enabled whenever
you start your vehicle. To assist the
driver with vehicle directional
control, especially in slippery road
conditions, you should always leave
the system on. But, you can turn
ESC off if you ever need to.

Black plate (33,1)Chevrolet Impala Owner Manual - 2012
Driving and Operating 9-33
If the vehicle is in cruise control
when the system begins to assist
the driver maintain directional
control of the vehicle, the ESC/TCS
light will flash and the cruise control
will automatically disengage. When
road conditions allow you to use
cruise again, you may re-engage
the cruise control. SeeCruise
Control on page 9‑34.
The ESC OFF button is located on
the instrument panel.
The traction control system can be
turned off or back on by pressing
the ESC OFF button. To disable
both traction control and ESC, press
and hold the button briefly.
When the ESC system is turned off,
the TRACTION CONTROL OFF
message will appear, the
STABILITRAK OFF message will
appear, and the ESC OFF light will
be on solid to warn the driver that
both traction control and ESC are
disabled.
It is recommended to leave the
system on for normal driving
conditions, but it may be necessary
to turn the system off if your vehicle
is stuck in sand, mud, ice, or snow,
and you want to “rock”your vehicle
to attempt to free it. It may also be
necessary to turn off the system
when driving in extreme off-road
conditions where high wheel spin is
required. See If the Vehicle Is Stuck
on page 9‑10. ESC may also turn off automatically
if it determines that a problem exists
with the system. The SERVICE
STABILITRAK message and the
ESC/TCS light will be on solid to
warn the driver that ESC is disabled
and requires service. If the problem
does not clear after restarting the
vehicle, you should see your dealer
for service. See
Ride Control
System Messages on page 5‑33 for
more information.
Adding non‐dealer accessories can
affect your vehicle performance.
See Accessories and Modifications
on page 10‑3 for more information.

Black plate (37,1)Chevrolet Impala Owner Manual - 2012
Driving and Operating 9-37
Recommended Fuel
Use regular unleaded gasoline with
a posted octane rating of 87 or
higher. If the octane rating is less
than 87, an audible knocking noise,
commonly referred to as spark
knock, might be heard when driving.
If this occurs, use a gasoline rated
at 87 octane or higher as soon as
possible. If heavy knocking is heard
when using gasoline rated at
87 octane or higher, the engine
needs service.
Gasoline Specifications
(U.S. and Canada Only)
At a minimum, gasoline should
meet ASTM specification D 4814in the United States or CAN/
CGSB‐3.5 or 3.511 in Canada.
Some gasolines contain an
octane-enhancing additive called methylcyclopentadienyl manganese
tricarbonyl (MMT). We recommend
against the use of gasolines
containing MMT. See
Fuel Additives
on page 9‑38 for additional
information.
California Fuel
Requirements
If the vehicle is certified to meet
California Emissions Standards, it is
designed to operate on fuels that
meet California specifications. See
the underhood emission control
label. If this fuel is not available in
states adopting California Emissions
Standards, the vehicle will operate
satisfactorily on fuels meeting
federal specifications, but emission
control system performance might
be affected. The malfunction
indicator lamp could turn on and the
vehicle might fail a smog‐check test. See
Malfunction Indicator Lamp on
page 5‑16. If this occurs, return to
your authorized dealer for diagnosis.
If it is determined that the condition
is caused by the type of fuel used,
repairs might not be covered by the
vehicle warranty.
Fuels in Foreign
Countries
Never use leaded gasoline or any
other fuel not recommended in the
previous text on fuel. Costly repairs
caused by use of improper fuel
would not be covered by the vehicle
warranty.
To check the fuel availability, ask an
auto club, or contact a major oil
company that does business in the
country where you will be driving.

Black plate (38,1)Chevrolet Impala Owner Manual - 2012
9-38 Driving and Operating
Fuel Additives
To provide cleaner air, all gasolines
in the United States are now
required to contain additives that
help prevent engine and fuel system
deposits from forming, allowing the
emission control system to work
properly. In most cases, nothing
should have to be added to the fuel.
However, some gasolines contain
only the minimum amount of
additive required to meet U.S.
Environmental Protection Agency
regulations. To help keep fuel
injectors and intake valves clean
and avoid problems due to dirty
injectors or valves, look for gasoline
that is advertised as TOP TIER
Detergent Gasoline. Look for the
TOP TIER label on the fuel pump to
ensure gasoline meets enhanced
detergency standards developed by
the auto companies. A list of
marketers providing TOP TIER
Detergent Gasoline can be found at
www.toptiergas.com.For customers who do not use TOP
TIER Detergent Gasoline regularly,
one bottle of GM Fuel System
Treatment PLUS, added to the fuel
tank at every engine oil change, can
help clean deposits from fuel
injectors and intake valves. GM Fuel
System Treatment PLUS is the only
gasoline additive recommended by
General Motors. It is available at
your dealer.
Gasolines containing oxygenates,
such as ethers and ethanol, and
reformulated gasolines might be
available in your area. We
recommend that you use these
gasolines, if they comply with the
specifications described earlier.
However, E85 (85% ethanol) and
other fuels containing more than
15% ethanol must not be used in
vehicles that were not designed for
those fuels.
Notice:
This vehicle was not
designed for fuel that contains
methanol. Do not use fuel
containing methanol. It can
corrode metal parts in the fuel
system and also damage plastic
and rubber parts. That damage
would not be covered under the
vehicle warranty.
Some gasolines that are
not reformulated for low
emissions can contain an
octane-enhancing additive called
methylcyclopentadienyl manganese
tricarbonyl (MMT); ask the attendant
where you buy gasoline whether the
fuel contains MMT. We recommend
against the use of such gasolines.
Fuels containing MMT can reduce
spark plug life and affect emission
control system performance. The
malfunction indicator lamp might
turn on. If this occurs, return to your
dealer for service.

Black plate (39,1)Chevrolet Impala Owner Manual - 2012
Driving and Operating 9-39
Fuel E85 (85% Ethanol)
Vehicles that have a FlexFuel badge
and a yellow fuel cap can use either
unleaded gasoline or ethanol fuel
containing up to 85% ethanol (E85).
For all other vehicles, use only the
unleaded gasoline described under
Recommended Fuel on page 9‑37.
We encourage the use of E85 in
vehicles that are designed to use it.
The ethanol in E85 is a“renewable”
fuel, meaning it is made from
renewable sources such as corn
and other crops.
Many service stations will not have
an 85% ethanol fuel (E85) pump
available. The U.S. Department of
Energy has an alternative fuels
website (www.afdc.energy.gov/afdc/
locator/stations/) that can help you
find E85 fuel. Those stations that do
have E85 should have a label
indicating ethanol content. Do not
use the fuel if the ethanol content is
greater than 85%. At a minimum, E85 should meet
ASTM Specification D 5798 or
CGSB Specification 3.512. Filling
the tank with fuel mixtures that do
not meet ASTM or CGSB
specifications can affect driveability
and could cause the malfunction
indicator lamp to come on. As the
outside temperature approaches
freezing, ethanol fuel distributors
should supply winter grade ethanol,
the same as with unleaded
gasoline.
The starting characteristics of E85
fuel make it unsuitable for use when
temperatures fall below
−18°C
(0°F). In the range of −18°C (0°F) to
0°C (32°F), it may take more time to
start the engine.
It is best not to alternate repeatedly
between gasoline and E85. If you
do switch fuels, it is recommended
that you add as much fuel as
possible —do not add less than
11 L (3 gal) when refueling. You
should drive the vehicle immediately
after refueling for at least 11 km (7 mi) to allow the vehicle to adapt
to the change in ethanol
concentration.
E85 has less energy per liter
(gallon) than gasoline, so you will
need to refill the fuel tank more
often when using E85 than when
you are using gasoline. See
Filling
the Tank on page 9‑40.
Notice: Some additives are not
compatible with E85 fuel and can
harm the vehicle's fuel system.
Do not add anything to E85.
Damage caused by additives
would not be covered by the
vehicle warranty.
Notice: This vehicle was not
designed for fuel that contains
methanol. Do not use fuel
containing methanol. It can
corrode metal parts in the fuel
system and also damage plastic
and rubber parts. That damage
would not be covered under the
vehicle warranty.