maintenance CHEVROLET IMPALA 2014 10.G Owners Manual

Black plate (1,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
2014 Chevrolet Impala Owner ManualM
In Brief. . . . . . . . . . . . . . . . . . . . . . . . 1-1
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information . . . . . . . . 1-4
Vehicle Features . . . . . . . . . . . . . 1-18
eAssist Features . . . . . . . . . . . . . 1-23
Performance and
Maintenance . . . . . . . . . . . . . . . . 1-25
Keys, Doors, and Windows . . . . . . . . . . . . . . . . . . . . 2-1
Keys and Locks . . . . . . . . . . . . . . . 2-1
Doors . . . . . . . . . . . . . . . . . . . . . . . . 2-14
Vehicle Security . . . . . . . . . . . . . . 2-16
Exterior Mirrors . . . . . . . . . . . . . . . 2-19
Interior Mirrors . . . . . . . . . . . . . . . . 2-20
Windows . . . . . . . . . . . . . . . . . . . . . 2-21
Roof . . . . . . . . . . . . . . . . . . . . . . . . . . 2-23
Seats and Restraints . . . . . . . . . 3-1
Head Restraints . . . . . . . . . . . . . . . 3-2
Front Seats . . . . . . . . . . . . . . . . . . . . 3-4
Rear Seats . . . . . . . . . . . . . . . . . . . 3-11
Safety Belts . . . . . . . . . . . . . . . . . . 3-13
Airbag System . . . . . . . . . . . . . . . . 3-20
Child Restraints . . . . . . . . . . . . . . 3-34 Storage
. . . . . . . . . . . . . . . . . . . . . . . 4-1
Storage Compartments . . . . . . . . 4-1
Additional Storage Features . . . 4-3
Instruments and Controls . . . . 5-1
Controls . . . . . . . . . . . . . . . . . . . . . . . 5-2
Warning Lights, Gauges, and
Indicators . . . . . . . . . . . . . . . . . . . . 5-8
Information Displays . . . . . . . . . . 5-26
Vehicle Messages . . . . . . . . . . . . 5-30
Vehicle Personalization . . . . . . . 5-40
Universal Remote System . . . . 5-46
Lighting . . . . . . . . . . . . . . . . . . . . . . . 6-1
Exterior Lighting . . . . . . . . . . . . . . . 6-1
Interior Lighting . . . . . . . . . . . . . . . . 6-4
Lighting Features . . . . . . . . . . . . . . 6-5
Infotainment System . . . . . . . . . 7-1
Introduction . . . . . . . . . . . . . . . . . . . . 7-1
Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 7-7
Audio Players . . . . . . . . . . . . . . . . 7-12
Phone . . . . . . . . . . . . . . . . . . . . . . . . 7-18
Trademarks and License Agreements . . . . . . . . . . . . . . . . . 7-29 Climate Controls
. . . . . . . . . . . . . 8-1
Climate Control Systems . . . . . . 8-1
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-7
Maintenance . . . . . . . . . . . . . . . . . . . 8-8
Driving and Operating . . . . . . . . 9-1
Driving Information . . . . . . . . . . . . . 9-2
Starting and Operating . . . . . . . 9-15
Engine Exhaust . . . . . . . . . . . . . . 9-26
Automatic Transmission . . . . . . 9-27
Brakes . . . . . . . . . . . . . . . . . . . . . . . 9-30
Ride Control Systems . . . . . . . . 9-33
Cruise Control . . . . . . . . . . . . . . . . 9-35
Driver Assistance Systems . . . 9-45
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-56
Towing . . . . . . . . . . . . . . . . . . . . . . . 9-61
Conversions and Add-Ons . . . 9-66
Vehicle Care . . . . . . . . . . . . . . . . . 10-1
General Information . . . . . . . . . . 10-2
Vehicle Checks . . . . . . . . . . . . . . . 10-3
Headlamp Aiming . . . . . . . . . . . 10-30
Bulb Replacement . . . . . . . . . . 10-31
Electrical System . . . . . . . . . . . . 10-35
Wheels and Tires . . . . . . . . . . . 10-42
Jump Starting . . . . . . . . . . . . . . . 10-71

Black plate (2,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
2014 Chevrolet Impala Owner ManualM
Towing the Vehicle . . . . . . . . . . 10-75
Appearance Care . . . . . . . . . . . 10-77
Service and Maintenance . . . 11-1
General Information . . . . . . . . . . 11-1
Maintenance Schedule . . . . . . . 11-2
Special Application Services . . . . . . . . . . . . . . . . . . . . 11-8
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . 11-9
Recommended Fluids,
Lubricants, and Parts . . . . . . 11-12
Maintenance Records . . . . . . . 11-15
Technical Data . . . . . . . . . . . . . . . 12-1
Vehicle Identification . . . . . . . . . 12-1
Vehicle Data . . . . . . . . . . . . . . . . . . 12-2
Customer Information . . . . . . . 13-1
Customer Information . . . . . . . . 13-1
Reporting Safety Defects . . . . 13-12
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . 13-13 OnStar
. . . . . . . . . . . . . . . . . . . . . . . 14-1
OnStar Overview . . . . . . . . . . . . . 14-1
OnStar Services . . . . . . . . . . . . . . 14-2
OnStar Additional
Information . . . . . . . . . . . . . . . . . . 14-5
Index . . . . . . . . . . . . . . . . . . . . . i-1

Black plate (1,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
In Brief 1-1
In Brief
Instrument Panel
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information
Initial Drive Information . . . . . . . . 1-4
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . 1-4
Remote Vehicle Start . . . . . . . . . 1-5
Door Locks . . . . . . . . . . . . . . . . . . . 1-6
Trunk . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Windows . . . . . . . . . . . . . . . . . . . . . . 1-7
Seat Adjustment . . . . . . . . . . . . . . 1-8
Memory Features . . . . . . . . . . . . 1-10
Second Row Seats . . . . . . . . . . 1-10
Heated and Ventilated Seats . . . . . . . . . . . . . . . . . . . . . . . 1-11
Head Restraint Adjustment . . . . . . . . . . . . . . . . . 1-11
Safety Belts . . . . . . . . . . . . . . . . . . 1-11
Passenger Sensing System . . . . . . . . . . . . . . . . . . . . . 1-12
Mirror Adjustment . . . . . . . . . . . . 1-12 Steering Wheel
Adjustment . . . . . . . . . . . . . . . . . 1-13
Interior Lighting . . . . . . . . . . . . . . 1-13
Exterior Lighting . . . . . . . . . . . . . 1-14
Windshield Wiper/Washer . . . . 1-15
Climate Controls . . . . . . . . . . . . . 1-16
Transmission . . . . . . . . . . . . . . . . 1-17Vehicle Features
Radio(s) . . . . . . . . . . . . . . . . . . . . . 1-18
Satellite Radio . . . . . . . . . . . . . . . 1-18
Portable Audio Devices . . . . . . 1-18
Bluetooth
®. . . . . . . . . . . . . . . . . . . 1-19
Steering Wheel Controls . . . . . 1-19
Cruise Control . . . . . . . . . . . . . . . 1-20
Infotainment System . . . . . . . . . 1-20
Driver Information Center (DIC) . . . . . . . . . . . . . . . 1-20
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . . . . . 1-21
Lane Departure Warning (LDW) . . . . . . . . . . . . . 1-21
Side Blind Zone Alert (SBZA) . . . . . . . . . . . . . . . 1-21
Rear Vision Camera (RVC) . . . . . . . . . . . . . 1-21 Ultrasonic Parking Assist . . . . 1-21
Power Outlets . . . . . . . . . . . . . . . 1-22
Universal Remote System . . . 1-22
Sunroof . . . . . . . . . . . . . . . . . . . . . . 1-22
eAssist Features
eAssist®Overview . . . . . . . . . . . 1-23
High Voltage Safety Information . . . . . . . . . . . . . . . . . 1-24
Automatic Engine Start/Stop Feature . . . . . . . . . . . . . . . . . . . . . 1-24
Regenerative Braking . . . . . . . . 1-25
Battery . . . . . . . . . . . . . . . . . . . . . . . 1-25
Service . . . . . . . . . . . . . . . . . . . . . . 1-25
Performance and Maintenance
Traction Control/Electronic Stability Control . . . . . . . . . . . . 1-25
Tire Pressure Monitor . . . . . . . . 1-26
Engine Oil Life System . . . . . . 1-26
E85 or FlexFuel . . . . . . . . . . . . . . 1-27
Driving for Better Fuel Economy . . . . . . . . . . . . . . . . . . . 1-27
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 1-27
OnStar
®. . . . . . . . . . . . . . . . . . . . . 1-28

Black plate (25,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
In Brief 1-25
mode. Remember to shift to P (Park)
and turn the ignition to LOCK/OFF
before exiting the vehicle.
SeeStarting the Engine on
page 9-19.
Regenerative Braking
Regenerative braking takes some of
the energy from the moving vehicle
and turns it into electrical energy.
This energy is then stored in the
vehicle's high voltage battery
system, contributing to increased
fuel efficiency.
The system works whenever the
accelerator pedal is released, and
increases the energy captured as
more brake pedal is applied.
Battery
This vehicle has a standard 12-volt
battery. Refer to the replacement
number on the original battery label
when a new standard 12-volt battery
is needed. Vehicles with eAssist also have a
high voltage battery. Only a trained
service technician with the proper
knowledge and tools should inspect,
test, or replace the high voltage
battery. See your dealer if the high
voltage battery needs service. See
Battery on page 10-27.
Service
Never try to do your own service on
eAssist components. You can be
injured and the vehicle can be
damaged if you try to do your own
service work. Service and repair of
these high voltage components
should only be performed by a
trained service technician with the
proper knowledge and tools. See
Doing Your Own Service Work on
page 10-3.
Performance and
Maintenance
Traction Control/
Electronic Stability
Control
The Traction Control System (TCS)
limits wheel spin. The system turns
on automatically every time the
vehicle is started.
The StabiliTrak system assists with
directional control of the vehicle in
difficult driving conditions. The
system also turns on automatically
every time the vehicle is started.
.To turn off traction control, press
and release the
gbutton on the
center console. The Traction Off
Light
iilluminates.
.To turn off both traction control
and StabiliTrak, press and hold
the
gbutton, until the Traction
Off Light
iand the StabiliTrak
Off Light
gilluminate.

Black plate (26,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
1-26 In Brief
.Press and release thegbutton
again to turn on both systems.
See Traction Control/Electronic
Stability Control on page 9-33.
Tire Pressure Monitor
This vehicle may have a Tire
Pressure Monitor System (TPMS).
The low tire pressure warning light
alerts to a significant loss in
pressure of one of the vehicle's
tires. If the warning light comes on,
stop as soon as possible and inflate
the tires to the recommended
pressure shown on the Tire and
Loading Information label. See
Vehicle Load Limits on page 9-10.
The warning light will remain on until
the tire pressure is corrected. The low tire pressure warning light
may come on in cool weather when
the vehicle is first started, and then
turn off as the vehicle is driven. This
may be an early indicator that the
tire pressures are getting low and
the tires need to be inflated to the
proper pressure.
The TPMS does not replace normal
monthly tire maintenance. Maintain
the correct tire pressures.
See
Tire Pressure Monitor System
on page 10-51.
Engine Oil Life System
The engine oil life system calculates
engine oil life based on vehicle use
and displays the CHANGE ENGINE
OIL SOON message when it is time
to change the engine oil and filter.
The oil life system should be reset
to 100% only following an oil
change. Resetting the Oil Life System
1. Using the DIC controls on the
right side of the steering wheel,
display REMAINING OIL LIFE
on the DIC. See Driver
Information Center (DIC) on
page 5-27. When remaining oil
life is low, the CHANGE
ENGINE OIL SOON message
will appear on the display. See
Engine Oil Messages on
page 5-33.
2. Press
Von the DIC controls and
hold down for a few seconds to
clear the CHANGE ENGINE OIL
SOON message and reset the
oil life at 100%.
Be careful not to reset the oil life
display accidentally at any time
other than after the oil is
changed. It cannot be reset
accurately until the next oil
change.

Black plate (27,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
In Brief 1-27
The oil life system can also be reset
as follows:
1. Turn the ignition on with theengine off.
2. Fully press and release the accelerator pedal three times
within five seconds.
If the CHANGE ENGINE OIL
SOON message is not on, the
system is reset.
See Engine Oil Life System on
page 10-14.
E85 or FlexFuel
Vehicles with a yellow fuel cap can
use either unleaded gasoline or
ethanol fuel containing up to 85%
ethanol (E85). See E85 or FlexFuel
on page 9-58. For all other vehicles,
use only the unleaded gasoline
described under Recommended
Fuel on page 9-56.
Driving for Better Fuel
Economy
Driving habits can affect fuel
mileage. Here are some driving tips
to get the best fuel economy
possible.
.Avoid fast starts and accelerate
smoothly.
.Brake gradually and avoid
abrupt stops.
.Avoid idling the engine for long
periods of time.
.When road and weather
conditions are appropriate, use
cruise control.
.Always follow posted speed
limits or drive more slowly when
conditions require.
.Keep vehicle tires properly
inflated.
.Combine several trips into a
single trip.
.Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
.Follow recommended scheduled
maintenance.
Roadside Assistance
Program
U.S.: 1-800-243-8872
TTY Users (U.S. Only):
1-888-889-2438
Canada: 1-800-268-6800
As the owner of a new Chevrolet,
you are automatically enrolled in the
Roadside Assistance program.
See Roadside Assistance Program
on page 13-5.

Black plate (33,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Seats and Restraints 3-33
could either prevent proper
deployment of the passenger
airbag(s) or prevent the passenger
sensing system from properly
turning off the passenger airbag(s).
SeePassenger Sensing System on
page 3-27.
If the vehicle has rollover roof-rail
airbags, see Different Size Tires
and Wheels on page 10-59 for
additional important information.
If you have to modify your vehicle
because you have a disability and
you have questions about whether
the modifications will affect the
vehicle's airbag system, or if you
have questions about whether the
airbag system will be affected if the
vehicle is modified for any other
reason, call Customer Assistance.
See Customer Assistance Offices
on page 13-3.Airbag System Check
The airbag system does not need
regularly scheduled maintenance or
replacement. Make sure the airbag
readiness light is working. See
Airbag Readiness Light on
page 5-15.
{Caution
If an airbag covering is damaged,
opened, or broken, the airbag
may not work properly. Do not
open or break the airbag
coverings. If there are any
opened or broken airbag
coverings, have the airbag
covering and/or airbag module
replaced. For the location of the
airbags, see Where Are the
Airbags? on page 3-22. See your
dealer for service.
Replacing Airbag System
Parts after a Crash
{Warning
A crash can damage the airbag
systems in the vehicle.
A damaged airbag system may
not work properly and may not
protect you and your
passenger(s) in a crash, resulting
in serious injury or even death. To
help make sure the airbag
systems are working properly
after a crash, have them
inspected and any necessary
replacements made as soon as
possible.
If an airbag inflates, you will need to
replace airbag system parts. See
your dealer for service.
If the airbag readiness light stays on
after the vehicle is started or comes
on when you are driving, the airbag
system may not work properly. Have

Black plate (18,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
5-18 Instruments and Controls
does not, have the vehicle serviced
by your dealer. SeeIgnition
Positions (Keyless Access) on
page 9-15 orIgnition Positions (Key
Access) on page 9-17 for more
information.
If the malfunction indicator lamp
comes on while the engine is
running, this indicates that the OBD
II system has detected a problem
and diagnosis and service might be
required.
Malfunctions often are indicated by
the system before any problem is
apparent. Being aware of the light
can prevent more serious damage
to the vehicle. This system also
assists the dealer technician in
correctly diagnosing any
malfunction.
{Caution
If the vehicle is continually driven
with this light on, the emission
controls might not work as well,
the vehicle fuel economy might
not be as good, and the engine
might not run as smoothly. This
could lead to costly repairs that
might not be covered by the
vehicle warranty.
{Caution
Modifications made to the engine,
transmission, exhaust, intake,
or fuel system of the vehicle or
the replacement of the original
tires with other than those of the
same Tire Performance Criteria
(TPC) can affect the vehicle's
emission controls and can cause
this light to come on.
Modifications to these systems
(Continued)
Caution (Continued)
could lead to costly repairs not
covered by the vehicle warranty.
This could also result in a failure
to pass a required Emission
Inspection/Maintenance test. See
Accessories and Modifications on
page 10-3.
This light comes on during a
malfunction in one of two ways:
Light Flashing: A misfire condition
has been detected. A misfire
increases vehicle emissions and
could damage the emission control
system on the vehicle. Diagnosis
and service might be required.
To prevent more serious damage to
the vehicle:
.Reduce vehicle speed.
.Avoid hard accelerations.
.Avoid steep uphill grades.

Black plate (19,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Instruments and Controls 5-19
If the light continues to flash, find a
safe place to stop and park the
vehicle. Turn the vehicle off, wait at
least 10 seconds, and restart the
engine. If the light is still flashing,
follow the previous steps and see
your dealer for service as soon as
possible.
Light On Steady:An emission
control system malfunction has
been detected on the vehicle.
Diagnosis and service might be
required.
The following may correct an
emission control system
malfunction:
.Check that the fuel cap is fully
installed. See Filling the Tank on
page 9-59. The diagnostic
system can determine if the fuel
cap has been left off or
improperly installed. A loose or
missing fuel cap allows fuel to
evaporate into the atmosphere.
A few driving trips with the cap
properly installed should turn the
light off.
.Check that good quality fuel is
used. Poor fuel quality causes
the engine not to run as
efficiently as designed and may
cause stalling after start-up,
stalling when the vehicle is
changed into gear, misfiring,
hesitation on acceleration,
or stumbling on acceleration.
These conditions might go away
once the engine is warmed up.
If one or more of these conditions
occurs, change the fuel brand used.
It may require at least one full tank
of the proper fuel to turn the light off.
See Recommended Fuel on
page 9-56.
If none of the above have made the
light turn off, your dealer can check
the vehicle. The dealer has the
proper test equipment and
diagnostic tools to fix any
mechanical or electrical problems
that might have developed.Emissions Inspection and
Maintenance Programs
Depending on where you live, your
vehicle may be required to
participate in an emission control
system inspection and maintenance
program. For the inspection, the
emission system test equipment will
likely connect to the vehicle's Data
Link Connector (DLC).
The DLC is under the instrument
panel next to the steering wheel.
See your dealer if assistance is
needed.

Black plate (24,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
5-24 Instruments and Controls
When the Light Is On Steady
This indicates that one or more of
the tires are significantly
underinflated.
A Driver Information Center (DIC)
tire pressure message may also
display. SeeTire Messages on
page 5-38. Stop as soon as
possible, and inflate the tires to the
pressure value shown on the Tire
and Loading Information label. See
Tire Pressure on page 10-50.
When the Light Flashes First and
Then Is On Steady
If the light flashes for about a minute
and then stays on, there may be a
problem with the TPMS. If the
problem is not corrected, the light
will come on at every ignition cycle.
See Tire Pressure Monitor
Operation on page 10-52.Engine Oil Pressure Light
{Caution
Lack of proper engine oil
maintenance can damage the
engine. Driving with the engine
oil low can also damage the
engine. The repairs would not be
covered by the vehicle warranty.
Check the oil level as soon as
possible. Add oil if required, but if
the oil level is within the operating
range and the oil pressure is still
low, have the vehicle serviced.
Always follow the maintenance
schedule for changing engine oil.
This light should come on briefly as
the engine is started. If it does not
come on, have the vehicle serviced
by your dealer.
If the light comes on and stays on, it
means that oil is not flowing through
the engine properly. The vehicle
could be low on oil and might have
some other system problem. See
your dealer.
Low Fuel Warning Light
This light is near the fuel gauge and
comes on briefly when the ignition is
turned on as a check to show it is
working.
It also comes on when the fuel tank
is low on fuel. The light turns off
when fuel is added. If it does not,
have the vehicle serviced.