ESP CHEVROLET IMPALA 2017 10.G User Guide

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
Infotainment System 177
directions given by the system
to save a name tag for this
number.
Using the “Digit Store” Command
If an unwanted number is
recognized by the system, say
“Correction” at any time to clear the
last number.
To hear all of the digits recognized
by the system, say “Verify”at
any time.
1. Press
g. The system responds
“Ready,” followed by a tone.
2. Say “Digit Store.”
3. Say each digit, one at a time. After each digit is entered, the
system repeats back the digit it
heard followed by a tone. After
the last digit has been entered,
say “Store,” and then follow the
directions given by the system
to save a name tag for this
number.
Using the “Delete”Command
1. Press
g. The system responds
“Ready,” followed by a tone. 2. Say
“Delete.”
3. Say the name tag you want to delete.
Using the “Delete All Name Tags”
Command
This command deletes all stored
name tags in the Hands-Free
Calling Directory and the
Destinations Directory.
To delete all name tags:
1. Press
g. The system responds
“Ready,” followed by a tone.
2. Say “Delete all name tags.”
Listing Stored Numbers
The list command will list all the
stored numbers and name tags.
Using the “List”Command
1. Press
g. The system responds
“Ready,” followed by a tone.
2. Say “Directory.”
3. Say “Hands-Free Calling.”
4. Say “List.”
Making a Call
Calls can be made using the
following commands.
Dial or Call : The dial or call
command can be used
interchangeably to dial a phone
number or a stored name tag.
Digit Dial : This command allows a
phone number to be dialed by
entering the digits one at a time.
Re-dial : This command is used to
dial the last number used on the cell
phone.
Using the “Dial”or“Call”
Command
1. Press
g. The system responds
“Ready,” followed by a tone.
2. Say “Dial”or“Call.”
3. Say the entire number without pausing or say the name tag.
Once connected, the person called
will be heard through the audio
speakers.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
178 Infotainment System
Calling 911 Emergency1. Press
g. The system responds
“Ready,” followed by a tone.
2. Say “Dial”or“Call.”
3. Say “911.”
4. Say “Dial”or“Call.”
Using the “Digit Dial” Command
The digit dial command allows a
phone number to be dialed by
entering the digits one at a time.
After each digit is entered, the
system repeats back the digit it
heard followed by a tone.
If an unwanted number is
recognized by the system, say
“Correction” at any time to clear the
last number.
To hear all of the numbers
recognized by the system, say
“Verify” at any time.
1. Press
g. The system responds
“Ready,” followed by a tone.
2. Say “Digit Dial.” 3. Say each digit, one at a time.
After each digit is entered, the
system repeats back the digit it
heard followed by a tone. After
the last digit has been entered,
say “Dial.”
Once connected, the person called
will be heard through the audio
speakers.
Using the “Re-dial”Command
1. Press
g. The system responds
“Ready,” followed by a tone.
2. After the tone, say “Re-dial.”
The system dials the last
number called from the
connected cell phone.
Once connected, the person called
will be heard through the audio
speakers.
Receiving a Call
When an incoming call is received,
the audio system mutes and a ring
tone is heard in the vehicle.
. Press
gto answer the call.
. Press
ito ignore a call.
Call Waiting
Call waiting must be supported on
the cell phone and enabled by the
wireless service carrier.
.Press
gto answer an incoming
call when another call is active.
The original call is placed
on hold.
. Press
gagain to return to the
original call.
. To ignore the incoming call, no
action is required.
. Press
ito disconnect the
current call and switch to the call
on hold.
Three-Way Calling
Three-way calling must be
supported on the cell phone and
enabled by the wireless service
carrier.
1. While on a call, press
g.
2. Say “Three-way call.”
3. Use the “Dial”or“Call”
command to dial the number of
the third party to be called.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
Infotainment System 179
4. Once the call is connected,press
gto link all callers
together.
Ending a Call
Pressito end a call.
Transferring a Call
Audio can be transferred between
the Bluetooth system and the cell
phone.
The cell phone must be paired and
connected with the Bluetooth
system before a call can be
transferred. The connection process
can take up to two minutes after the
ignition is turned to ON/RUN.
To Transfer Audio from the
Bluetooth System to a Cell Phone
During a call with the audio in the
vehicle:
1. Press
g.
2. Say “Transfer Call.” To Transfer Audio to the Bluetooth
System from a Cell Phone
During a call with the audio on the
cell phone, press
g. The audio
transfers to the vehicle. If the audio
does not transfer to the vehicle, use
the audio transfer feature on the cell
phone. See your cell phone
manufacturer's user guide for more
information.
Voice Pass-Thru
Voice pass-thru allows access to the
voice recognition commands on the
cell phone. See your cell phone
manufacturer's user guide to see if
the cell phone supports this feature.
To access contacts stored in the cell
phone:
1. Press
g. The system responds
“Ready,” followed by a tone.
2. Say “Bluetooth.”
3. Say “Voice.”The system
responds “OK, accessing
.” The cell phone's normal prompt
messages will go through their cycle
according to the phone's operating
instructions.
Dual Tone Multi-Frequency
(DTMF) Tones
The Bluetooth system can send
numbers and the numbers stored as
name tags during a call. You can
use this feature when calling a
menu-driven phone system.
Account numbers can also be
stored for use.
Sending a Number or Name Tag
During a Call
1. Press
g. The system responds
“Ready,” followed by a tone.
2. Say “Dial.”
3. Say the number or name tag to send.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
Infotainment System 181
Satellite Radio System or that
support the SiriusXM website, the
Online Service or any of its content.
Furthermore, the AMBER voice
compression software included in
this product is protected by
intellectual property rights including
patent rights, copyrights, and trade
secrets of Digital Voice
Systems, Inc.
General Requirements:1. A License Agreement from SiriusXM is required for any
product that incorporates
SiriusXM Technology and/or for
use of any of the SiriusXM
marks to be manufactured,
distributed, or marketed in the
SiriusXM service Area.
2. For products to be distributed, marketed, and/or sold in
Canada, a separate agreement
is required with Canadian
Satellite Radio Inc. (operating
as SiriusXM Canada). HD Radio Technology (If
Equipped)
HD Radio Technology manufactured
under license from iBiquity Digital
Corporation. U.S. and Foreign
patents. HD Radio™
and the HD,
HD Radio, and “Arc”logos are
proprietary trademarks of iBiquity
Digital Corp.
Bluetooth
The Bluetooth word mark and logos
are owned by the Bluetooth SIG,
Inc. and andy use of such marks by
General Motors is under license.
Other trademarks and trade names
are those of their respective owners.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
Driving and Operating 195
3. Turn the steering wheel to gostraight down the roadway.
Loss of Control
Skidding
There are three types of skids that
correspond to the vehicle's three
control systems:
.Braking Skid —wheels are not
rolling.
. Steering or Cornering Skid —
too much speed or steering in a
curve causes tires to slip and
lose cornering force.
. Acceleration Skid —too much
throttle causes the driving
wheels to spin.
Defensive drivers avoid most skids
by taking reasonable care suited to
existing conditions, and by not
overdriving those conditions. But
skids are always possible.
If the vehicle starts to slide, follow
these suggestions:
. Ease your foot off the
accelerator pedal and steer the
way you want the vehicle to go. The vehicle may straighten out.
Be ready for a second skid if it
occurs.
. Slow down and adjust your
driving according to weather
conditions. Stopping distance
can be longer and vehicle
control can be affected when
traction is reduced by water,
snow, ice, gravel, or other
material on the road. Learn to
recognize warning clues —such
as enough water, ice, or packed
snow on the road to make a
mirrored surface —and slow
down when you have any doubt.
. Try to avoid sudden steering,
acceleration, or braking,
including reducing vehicle speed
by shifting to a lower gear. Any
sudden changes could cause
the tires to slide.
Remember: Antilock brakes help
avoid only the braking skid.
Track Events and
Competitive Driving
Racing, track testing, or competitive
driving may affect the vehicle
warranty. See the warranty manual
before using the vehicle for racing
or other competitive driving.
Caution
If the vehicle is used for track
events and competitive driving,
the engine may use more oil than
it would with normal use. Low oil
levels can damage the engine.
Check the oil level often and
maintain the proper level. See
Engine Oil 0256.
For the 2.5L L4 Engine Only: Add
and keep the oil level at 1 L (1 qt)
above the high mark when driving
under these conditions. For
information on how to check and
add oil, see Engine Oil0256
For the 3.6L Engine Only: Add and
keep the oil level at 0.5 L (0.5 qt)
above the high mark when driving

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
198 Driving and Operating
Assistance Program0346. To get
help and keep everyone in the
vehicle safe:
. Turn on the hazard warning
flashers.
. Tie a red cloth to an outside
mirror.
{Warning
Snow can trap engine exhaust
under the vehicle. This may
cause exhaust gases to get
inside. Engine exhaust contains
carbon monoxide (CO), which
cannot be seen or smelled. It can
cause unconsciousness and even
death.
If the vehicle is stuck in snow:
. Clear snow from the base of
the vehicle, especially any
blocking the exhaust pipe.
. Open a window about 5 cm
(2 in) on the vehicle side
that is away from the wind,
to bring in fresh air.
(Continued)
Warning (Continued)
.Fully open the air outlets on
or under the instrument
panel.
. Adjust the climate control
system to circulate the air
inside the vehicle and set
the fan speed to the highest
setting. See “Climate
Control Systems.”
For more information about CO,
see Engine Exhaust 0211.
To save fuel, run the engine for
short periods to warm the vehicle
and then shut the engine off and
partially close the window. Moving
about to keep warm also helps.
If it takes time for help to arrive,
when running the engine, push the
accelerator pedal slightly so the
engine runs faster than the idle
speed. This keeps the battery
charged to restart the vehicle and to
signal for help with the headlamps.
Do this as little as possible, to
save fuel.
If the Vehicle Is Stuck
Slowly and cautiously spin the
wheels to free the vehicle when
stuck in sand, mud, ice, or snow.
If stuck too severely for the traction
system to free the vehicle, turn the
traction system off and use the
rocking method. See Traction
Control/Electronic Stability
Control 0218.
{Warning
If the vehicle's tires spin at high
speed, they can explode, and you
or others could be injured. The
vehicle can overheat, causing an
engine compartment fire or other
damage. Spin the wheels as little
as possible and avoid going
above 56 km/h (35 mph).
Rocking the Vehicle to Get
it Out
Turn the steering wheel left and
right to clear the area around the
front wheels. Turn off any traction
system. Shift back and forth

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
206 Driving and Operating
Starting the Engine
Move the shift lever to P (Park) or
N (Neutral). To restart the engine
when the vehicle is already moving,
use N (Neutral) only.
Caution
Do not try to shift to P (Park) if the
vehicle is moving. If you do, you
could damage the transmission.
Shift to P (Park) only when the
vehicle is stopped.
Caution
If you add electrical parts or
accessories, you could change
the way the engine operates. Any
resulting damage would not be
covered by the vehicle warranty.
SeeAdd-On Electrical
Equipment 0247. Starting Procedure (Key Access)
1. With your foot off the accelerator pedal, turn the
ignition key to START. When
the engine starts, let go of the
key. The idle speed will go
down as the engine warms. Do
not race the engine
immediately after starting it.
Allow the oil to warm up and
lubricate all moving parts.
Caution
Cranking the engine for long
periods of time, by returning the
ignition to the START position
immediately after cranking has
ended, can overheat and damage
the cranking motor, and drain the
battery. Wait at least 15 seconds
between each try, to let the
cranking motor cool down.
2. If the engine does not start after five to 10 seconds,
especially in very cold weather
(below −18 °C or 0 °F), it could
be flooded with too much gasoline. Push the accelerator
pedal all the way to the floor
and hold it there as you hold
the key in START for a
maximum of 15 seconds. Wait
at least 15 seconds between
each try, to allow the cranking
motor to cool. When the engine
starts, let go of the key and
accelerator. If the vehicle starts
briefly but then stops again,
repeat the procedure. This
clears the extra gasoline from
the engine. Do not race the
engine immediately after
starting it. Operate the engine
and transmission gently until
the oil warms up and lubricates
all moving parts.
Starting Procedure (Keyless
Access) 1. With the Keyless Access system, the Remote Keyless
Entry (RKE) transmitter must
be in the vehicle. Press the
ENGINE START/STOP button
with the brake pedal applied.
When the engine begins
cranking, let go of the button.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
Driving and Operating 207
The idle speed will go down as
the engine gets warm. Do not
race the engine immediately
after starting it.
If the RKE transmitter is not in
the vehicle, if there is
interference, or the RKE
battery is low, a Driver
Information Center (DIC)
message will display. See
Driver Information Center
(DIC)0128.
Caution
Cranking the engine for long
periods of time, by returning the
ignition to the START position
immediately after cranking has
ended, can overheat and damage
the cranking motor, and drain the
battery. Wait at least 15 seconds
between each try, to let the
cranking motor cool down. 2. If the engine does not start
after five to 10 seconds,
especially in very cold weather
(below −18 °C or 0 °F), it could
be flooded with too much
gasoline. Try pushing the
accelerator pedal all the way to
the floor and holding it there as
you press the ENGINE START/
STOP button, for up to a
maximum of 15 seconds. Wait
at least 15 seconds between
each try, to allow the cranking
motor to cool down. When the
engine starts, let go of the key
or button, and the accelerator.
If the vehicle starts briefly but
then stops again, do the same
thing. This clears the extra
gasoline from the engine. Do
not race the engine
immediately after starting it.
Operate the engine and
transmission gently until the oil
warms up and lubricates all
moving parts.
Stop/Start System
{Warning
Exiting the vehicle without first
shifting into P (Park) may cause
the vehicle to move. You or others
may be injured. Because the
vehicle has the auto engine stop/
start feature, the vehicle's engine
might seem to be shut off;
however, once the brake pedal is
released, the engine will start up
again.
Shift to P (Park) and turn the
ignition to LOCK/OFF, before
exiting the vehicle.
If equipped with the 2.5L L4 engine,
the vehicle has a fuel saving stop/
start system to shut off the engine to
help conserve fuel.
Auto Engine Stop/Start
When the brakes are applied and
the vehicle is at a complete stop,
the engine may turn off. When
stopped, the tachometer displays

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
218 Driving and Operating
Ride Control Systems
Traction Control/
Electronic Stability
Control
System Operation
The vehicle has a Traction Control
System (TCS) and StabiliTrak®, an
electronic stability control system.
These systems help limit wheel slip
and assist the driver in maintaining
control, especially on slippery road
conditions.
TCS activates if it senses that any
of the drive wheels are spinning or
beginning to lose traction. When this
happens, TCS applies the brakes to
the spinning wheels and reduces
engine power to limit wheel spin.
StabiliTrak activates when the
vehicle senses a difference between
the intended path and the direction
the vehicle is actually traveling.
StabiliTrak selectively applies
braking pressure to any one of the vehicle wheel brakes to assist the
driver in keeping the vehicle on the
intended path.
If cruise control is being used and
traction control or StabiliTrak begins
to limit wheel spin, cruise control will
disengage. Cruise control may be
turned back on when road
conditions allow.
Both systems come on
automatically when the vehicle is
started and begins to move. The
systems may be heard or felt while
they are operating or while
performing diagnostic checks. This
is normal and does not mean there
is a problem with the vehicle.
It is recommended to leave both
systems on for normal driving
conditions, but it may be necessary
to turn TCS off if the vehicle gets
stuck in sand, mud, ice, or snow.
See
If the Vehicle Is Stuck 0198
and “Turning the Systems Off and
On” later in this section.
The indicator light for both systems
is in the instrument cluster. This
light will:
.
Flash when TCS is limiting
wheel spin.
. Flash when StabiliTrak is
activated.
. Turn on and stay on when either
system is not working.
If either system fails to turn on or to
activate, a message displays in the
Driver Information Center (DIC), and
dcomes on and stays on to
indicate that the system is inactive
and is not assisting the driver in
maintaining control. The vehicle is
safe to drive, but driving should be
adjusted accordingly.
If
dcomes on and stays on:
1. Stop the vehicle.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
224 Driving and Operating
The speedometer reading can be
displayed in either English or metric
units. SeeInstrument Cluster 0113.
The increment value used depends
on the units displayed.
Reducing Speed While ACC is at a
Set Speed
If ACC is already activated, do one
of the following:
. Use the brake to get to the
desired lower speed. Press
SET– and release the
accelerator pedal. The vehicle
will now cruise at the lower
speed.
. Press and hold SET– until the
desired lower speed is reached,
then release it.
. To decrease the vehicle speed in
smaller increments, briefly press
SET–. For each press, the
vehicle goes about 5 km/h
(1 mph) slower.
The speedometer reading can be
displayed in either English or metric
units. See Instrument Cluster 0113.
The increment value used depends
on the units displayed. Selecting the Follow Distance Gap
When a slower moving vehicle is
detected ahead within the selected
following gap, ACC will adjust the
vehicle's speed and attempt to
maintain the follow distance gap
selected.
Press GAP on the steering wheel to
adjust the following gap. When
pressed, the current gap setting
displays briefly on the instrument
cluster.
Subsequent presses cycle the gap
button through three settings: Far,
Medium, or Near. The gap setting
will be maintained until it is
changed.
Since each gap setting corresponds
to a following time (Far, Medium,
or Near), the following distance will
vary based on vehicle speed. The
faster the vehicle speed, the further
back your vehicle will follow a
vehicle detected ahead. Consider
traffic and weather conditions when
selecting the following gap. The
range of selectable gaps may not be
appropriate for all drivers and
driving conditions.Changing the gap setting
automatically changes the alert
timing sensitivity (Far, Medium,
or Near) for the Forward Collision
Alert (FCA) feature. See
Forward
Collision Alert (FCA) System 0231.
Alerting the Driver
If ACC is engaged, driver action
may be required when ACC cannot
apply sufficient braking because of
approaching a vehicle too rapidly.
When this condition occurs, six red
lights will flash on the windshield
and eight beeps will sound from the
front.
See Defensive Driving 0193.