service CHEVROLET IMPALA 2017 10.G Owner's Guide

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
Infotainment System 163
DSP Modes :If equipped with a
Bose Surround Sound System, it
will have the following four DSP
Modes:
. Normal: Adjusts the audio to
normal mode. This provides the
best sound quality for all seating
positions.
. Driver: Adjusts the audio to give
the driver the best possible
sound quality.
. Rear: Adjusts the audio to give
the rear seat occupants the best
possible sound quality.
. Centerpoint
®: Turns on Bose
Centerpoint®surround
technology.
Centerpoint creates a surround
sound from nearly any audio
source: existing satellite radio and
audio players.
Options for SiriusXM Only
SXM View : SXM view allows the
channel list to be viewed by channel
name, artist playing on channel,
or song playing on channel. Select
to display Channel List in SXM views. Turn the MENU knob to
highlight and press the MENU knob
to select. Press
qBACK to go to
the previous menu.
Channel List : Select to display a
list of SiriusXM channels. Turn the
MENU knob to highlight and press
the MENU knob to select. Press
q
BACK to go to the previous menu.
Also see the radio settings common
for all sources earlier in this section.
Finding a Station
Seeking a Station
Press
gorlto search for the
previous or next strongest station,
or press and hold to quickly search
through stations.
Tuning a Station
Turn the MENU knob to manually
find a station.
Storing Radio Station Presets
Up to 25 preset stations from all
bands can be stored in the favorite
lists in any order. Up to five stations can be stored in each favorite page
and the number of favorites can
be set.
AM, FM, or SiriusXM (If
Equipped) :
While on the active
source main page, such as AM, FM,
and SiriusXM (if equipped), press
and hold the corresponding key.
Mixed-Audio Favorites
Favorites can be stored including
radio stations.
To display the favorites page, press
qorron the radio faceplate.
From the Settings menu, press the
MENU knob to select Manage
Favorites. The Manage Favorites
feature has the option of moving or
deleting a favorite. See “Manage
Favorites” underOverview 0158.
Satellite Radio
SiriusXM®Satellite Radio
Service (If Equipped)
Vehicles with a SiriusXM satellite
radio tuner and a valid SiriusXM
satellite radio subscription can
receive SiriusXM programming.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
164 Infotainment System
SiriusXM is a satellite radio service
based in the 48 contiguous United
States and 10 Canadian provinces.
SiriusXM satellite radio has a wide
variety of programming and
commercial-free music, coast to
coast, and in digital-quality sound.
A service fee is required to receive
the SiriusXM service. See
www.siriusxm.com or call
1-888-601-6296 (U.S.); or see
www.siriusxm.ca or call
1-877-438-9677 (Canada).
When SiriusXM is active, the
channel name and number,
category name, song title, and artist
display on the screen.
Browsing SiriusXM Channels
(If Equipped)
To browse the SiriusXM channels:1. Press the MENU knob.
2. Turn the MENU knob to highlight SXM Channel List.
3. Turn the MENU knob to highlight the desired SXM
Channels.
Radio Reception
Frequency interference and static
can occur during normal radio
reception if items such as phone
chargers, vehicle convenience
accessories, and external electronic
devices are plugged into the
accessory power outlet. If there is
interference or static, unplug the
item from the accessory power
outlet.
FM
FM signals only reach about 16 to
65 km (10 to 40 mi). Although the
radio has a built-in electronic circuit
that automatically works to reduce
interference, some static can occur,
especially around tall buildings or
hills, causing the sound to fade in
and out.
AM
The range for most AM stations is
greater than for FM, especially at
night. The longer range can cause
station frequencies to interfere with
each other. Static can also occur
when things like storms and power lines interfere with radio reception.
When this happens, try reducing the
treble on the radio.
SiriusXM Satellite Radio
Service
If equipped, SiriusXM Satellite
Radio Service provides digital radio
reception. Tall buildings or hills can
interfere with satellite radio signals,
causing the sound to fade in and
out. In addition, traveling or standing
under heavy foliage, bridges,
garages, or tunnels may cause loss
of the SiriusXM signal for a period
of time.
Cell Phone Usage
Cell phone usage, such as making
or receiving phone calls, charging,
or just having the phone on may
cause static interference in the
radio. Unplug the phone or turn it off
if this happens.
Backglass Antenna
The AM-FM antenna is integrated
with the rear window defogger in the
rear window. Do not scratch the
inside surface or damage the lines

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
174 Infotainment System
2. Turn the MENU knob tohighlight Recent Calls and
press to select.
If necessary, select between
Missed, Recent, and Sent calls
by pressing the button below
the appropriate screen button.
3. Turn the MENU knob to highlight the contact or the
phone number.
4. Press the MENU knob to call the contact.
Making a Call Using the
Keypad
To make a call:
1. From the Home Page, turn the MENU knob, then press to
select the PHONE screen
button.
2. Turn the MENU knob and press to select Keypad.
3. Turn the MENU knob to highlight the first digit and
press to select. Continue this
process through the number.
To call, press the button just
below the CALL screen button.
Accepting or Declining a Call
When an incoming call is received,
the infotainment system mutes and
a ring tone is heard in the vehicle.
Accepting a Call
To accept a call, do one of the
following:
.Press the button just below the
ANSWER screen button.
. Press
gon the steering wheel
controls.
Declining a Call
To decline a call, do one of the
following:
. Press the button just below the
IGNORE screen button.
. Press
ion the steering wheel
controls.
. Do nothing.
Call Waiting
Call waiting must be supported on
the Bluetooth phone and enabled by
the wireless service carrier to work. Accepting a Call Waiting Call
To accept a call waiting call, do one
of the following:
.
Press the button just below the
SWITCH screen button.
. Press
gon the steering wheel
controls.
Declining a Call Waiting Call
To decline a call waiting call, do one
of the following:
. Press the button just below the
IGNORE screen button.
. Press
ion the steering wheel
controls.
. Do nothing.
Ending a Call
To end a call, do one of the
following:
.Press the button just below the
END screen button.
. Press
ion the steering wheel
controls.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
178 Infotainment System
Calling 911 Emergency1. Press
g. The system responds
“Ready,” followed by a tone.
2. Say “Dial”or“Call.”
3. Say “911.”
4. Say “Dial”or“Call.”
Using the “Digit Dial” Command
The digit dial command allows a
phone number to be dialed by
entering the digits one at a time.
After each digit is entered, the
system repeats back the digit it
heard followed by a tone.
If an unwanted number is
recognized by the system, say
“Correction” at any time to clear the
last number.
To hear all of the numbers
recognized by the system, say
“Verify” at any time.
1. Press
g. The system responds
“Ready,” followed by a tone.
2. Say “Digit Dial.” 3. Say each digit, one at a time.
After each digit is entered, the
system repeats back the digit it
heard followed by a tone. After
the last digit has been entered,
say “Dial.”
Once connected, the person called
will be heard through the audio
speakers.
Using the “Re-dial”Command
1. Press
g. The system responds
“Ready,” followed by a tone.
2. After the tone, say “Re-dial.”
The system dials the last
number called from the
connected cell phone.
Once connected, the person called
will be heard through the audio
speakers.
Receiving a Call
When an incoming call is received,
the audio system mutes and a ring
tone is heard in the vehicle.
. Press
gto answer the call.
. Press
ito ignore a call.
Call Waiting
Call waiting must be supported on
the cell phone and enabled by the
wireless service carrier.
.Press
gto answer an incoming
call when another call is active.
The original call is placed
on hold.
. Press
gagain to return to the
original call.
. To ignore the incoming call, no
action is required.
. Press
ito disconnect the
current call and switch to the call
on hold.
Three-Way Calling
Three-way calling must be
supported on the cell phone and
enabled by the wireless service
carrier.
1. While on a call, press
g.
2. Say “Three-way call.”
3. Use the “Dial”or“Call”
command to dial the number of
the third party to be called.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
180 Infotainment System
Clearing the System
Unless information is deleted out of
the in-vehicle Bluetooth system, it
will be retained indefinitely. This
includes all phone pairing
information. For information on how
to delete this information, see
“Deleting a Paired Phone.”
Trademarks and
License Agreements
FCC Information
SeeRadio Frequency
Statement 0352.
“Made for iPod” and“Made for
iPhone” mean that an electronic
accessory has been designed to
connect specifically to iPod or
iPhone and has been certified by
the developer to meet Apple
performance standards.
iPod and iPhone are trademarks of
Apple Computer, Inc., registered in
the U.S. and other countries.
Fees and Taxes: Subscription fee,
taxes, one time activation fee, and
other fees may apply. Subscription
fee is consumer only. All fees and
programming subject to change.
Subscriptions subject to Customer
Agreement available at
www.siriusxm.com (U.S.) and
www.siriusxm.ca (Canada).
SiriusXM
®service only available in
the 48 contiguous United States and
Canada.
In Canada: Some deterioration of
service may occur in extreme
northern latitudes. This is beyond
the control of SiriusXM
®Satellite
Radio.
It is prohibited to copy, decompile,
disassemble, reverse engineer,
hack, manipulate, or otherwise
make available any technology or
software incorporated in receivers
compatible with the SiriusXM
®

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
Infotainment System 181
Satellite Radio System or that
support the SiriusXM website, the
Online Service or any of its content.
Furthermore, the AMBER voice
compression software included in
this product is protected by
intellectual property rights including
patent rights, copyrights, and trade
secrets of Digital Voice
Systems, Inc.
General Requirements:1. A License Agreement from SiriusXM is required for any
product that incorporates
SiriusXM Technology and/or for
use of any of the SiriusXM
marks to be manufactured,
distributed, or marketed in the
SiriusXM service Area.
2. For products to be distributed, marketed, and/or sold in
Canada, a separate agreement
is required with Canadian
Satellite Radio Inc. (operating
as SiriusXM Canada). HD Radio Technology (If
Equipped)
HD Radio Technology manufactured
under license from iBiquity Digital
Corporation. U.S. and Foreign
patents. HD Radio™
and the HD,
HD Radio, and “Arc”logos are
proprietary trademarks of iBiquity
Digital Corp.
Bluetooth
The Bluetooth word mark and logos
are owned by the Bluetooth SIG,
Inc. and andy use of such marks by
General Motors is under license.
Other trademarks and trade names
are those of their respective owners.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
182 Climate Controls
Climate Controls
Climate Control Systems
Climate Control Systems . . . . . 182
Dual Automatic ClimateControl System . . . . . . . . . . . . . 185
Air Vents
Air Vents . . . . . . . . . . . . . . . . . . . . . 189
Maintenance
Passenger Compartment AirFilter . . . . . . . . . . . . . . . . . . . . . . . . 190
Service . . . . . . . . . . . . . . . . . . . . . . . 190
Climate Control Systems
The heating, cooling, and ventilation for the vehicle can be controlled with
this system.
1. Fan Control
2. Air Conditioning or Comfort/
Eco Air Conditioning (Stop/
Start Only)
3. Air Delivery Modes 4. Defrost
5. TEMP (Temperature Control)
6. Rear Window Defogger
7. Recirculation

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
190 Climate Controls
Maintenance
Passenger Compartment
Air Filter
The passenger compartment air
filter reduces dust, pollen, and other
airborne irritants from outside air
that is pulled into the vehicle. The
filter will need to be replaced
periodically. SeeMaintenance
Schedule 0326.
Using the climate control system
without an air filter installed is not
recommended. Water or other
debris could enter the system and
result in leaks or noises. Always
install a new filter when removing
the old filter.
For more information on filter
replacement, see your dealer.
Service
All vehicles have a label underhood
that identifies the refrigerant used in
the vehicle. The refrigerant system
should only be serviced by trained
and certified technicians. The air
conditioning evaporator should
never be repaired or replaced by
one from a salvage vehicle.
It should only be replaced by a new
evaporator to ensure proper and
safe operation.
During service, all refrigerants
should be reclaimed with proper
equipment. Venting refrigerants
directly to the atmosphere is harmful
to the environment and may also
create unsafe conditions based on
inhalation, combustion, frostbite,
or other health-based concerns.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
194 Driving and Operating
Steering
Electric Power Steering
The vehicle has electric power
steering. It does not have power
steering fluid. Regular maintenance
is not required.
If power steering assist is lost due
to a system malfunction, the vehicle
can be steered, but may require
increased effort.
See your dealer if there is a
problem.
If the steering wheel is turned until it
reaches the end of its travel and is
held against that position for an
extended period of time, power
steering assist may be reduced.
If the steering assist is used for an
extended period of time, power
assist may be reduced.
Normal use of the power steering
assist should return when the
system cools down.
See specific vehicle steering
messages underService Vehicle
Messages 0137. See your dealer if
there is a problem.
Curve Tips
. Take curves at a reasonable
speed.
. Reduce speed before entering a
curve.
. Maintain a reasonable steady
speed through the curve.
. Wait until the vehicle is out of
the curve before accelerating
gently into the straightaway.
Steering in Emergencies
.There are some situations when
steering around a problem may
be more effective than braking.
. Holding both sides of the
steering wheel allows you to turn
180 degrees without removing
a hand.
. The Antilock Brake System
(ABS) allows steering while
braking.
Off-Road Recovery
The vehicle's right wheels can drop
off the edge of a road onto the
shoulder while driving. Follow
these tips:
1. Ease off the accelerator and then, if there is nothing in the
way, steer the vehicle so that it
straddles the edge of the
pavement.
2. Turn the steering wheel about one-eighth of a turn, until the
right front tire contacts the
pavement edge.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
196 Driving and Operating
under these conditions. For
information on how to check and
add oil, seeEngine Oil0256.
Driving on Wet Roads
Rain and wet roads can reduce
vehicle traction and affect your
ability to stop and accelerate.
Always drive slower in these types
of driving conditions and avoid
driving through large puddles and
deep-standing or flowing water.
{Warning
Wet brakes can cause crashes.
They might not work as well in a
quick stop and could cause
pulling to one side. You could
lose control of the vehicle.
After driving through a large
puddle of water or a car/vehicle
wash, lightly apply the brake
pedal until the brakes work
normally.
(Continued)
Warning (Continued)
Flowing or rushing water creates
strong forces. Driving through
flowing water could cause the
vehicle to be carried away. If this
happens, you and other vehicle
occupants could drown. Do not
ignore police warnings and be
very cautious about trying to drive
through flowing water.
Hydroplaning
Hydroplaning is dangerous. Water
can build up under the vehicle's
tires so they actually ride on the
water. This can happen if the road is
wet enough and you are going fast
enough. When the vehicle is
hydroplaning, it has little or no
contact with the road.
There is no hard and fast rule about
hydroplaning. The best advice is to
slow down when the road is wet.
Other Rainy Weather Tips
Besides slowing down, other wet
weather driving tips include:
.Allow extra following distance.
. Pass with caution.
. Keep windshield wiping
equipment in good shape.
. Keep the windshield washer fluid
reservoir filled.
. Have good tires with proper
tread depth. See Tires0283.
. Turn off cruise control.
Hill and Mountain Roads
Driving on steep hills or through
mountains is different than driving
on flat or rolling terrain. Tips include:
.Keep the vehicle serviced and in
good shape.
. Check all fluid levels and brakes,
tires, cooling system, and
transmission.
. Shift to a lower gear when going
down steep or long hills.