CHEVROLET IMPALA 2019 Owner's Manual

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Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . 2
In Brief . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Keys, Doors, and Windows . . . . . 27
Seats and Restraints . . . . . . . . . . . 50
Storage . . . . . . . . . . . . . . . . . . . . . . . 102
Instruments and Controls . . . . . . 106
Lighting . . . . . . . . . . . . . . . . . . . . . . . 144
Infotainment System . . . . . . . . . . 151
Climate Controls . . . . . . . . . . . . . . 152
Driving and Operating . . . . . . . . . 161
Vehicle Care . . . . . . . . . . . . . . . . . . 221
Service and Maintenance . . . . . 299
Technical Data . . . . . . . . . . . . . . . . 312
Customer Information . . . . . . . . . 315
Reporting Safety Defects . . . . . . 325
OnStar . . . . . . . . . . . . . . . . . . . . . . . . 329
Connected Services . . . . . . . . . . . 337
Index . . . . . . . . . . . . . . . . . . . . 341

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 5/10/19
2 Introduction
Introduction
The names, logos, emblems,
slogans, vehicle model names, and
vehicle body designs appearing in
this manual including, but not limited
to, GM, the GM logo, CHEVROLET,
the CHEVROLET Emblem, IMPALA,
and the IMPALA Emblem are
trademarks and/or service marks of
General Motors LLC, its
subsidiaries, affiliates, or licensors.
For vehicles first sold in Canada,
substitute the name "General
Motors of Canada Company" for
Chevrolet Motor Division wherever it
appears in this manual.This manual describes features that
may or may not be on the vehicle
because of optional equipment that
was not purchased on the vehicle,
model variants, country
specifications, features/applications
that may not be available in your
region, or changes subsequent to
the printing of this owner
’s manual.
Refer to the purchase
documentation relating to your
specific vehicle to confirm the
features.
Keep this manual in the vehicle for
quick reference.
Canadian Vehicle Owners
A French language manual can be
obtained from your dealer, at
www.helminc.com, or from:
Propriétaires Canadiens
On peut obtenir un exemplaire de
ce guide en français auprès du
concessionnaire ou à l'adresse
suivante: Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
USA
Using this Manual
To quickly locate information about
the vehicle, use the Index in the
back of the manual. It is an
alphabetical list of what is in the
manual and the page number where
it can be found.
Danger, Warning, and
Caution
Warning messages found on vehicle
labels and in this manual describe
hazards and what to do to avoid or
reduce them.
Litho in U.S.A.
Part No. 84136724 C Third Printing©2019 General Motors LLC. All Rights Reserved.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
Introduction 3
{Danger
Danger indicates a hazard with a
high level of risk which will result
in serious injury or death.
{Warning
Warning indicates a hazard that
could result in injury or death.
Caution
Caution indicates a hazard that
could result in property or vehicle
damage.
A circle with a slash through it is a
safety symbol which means“Do
Not,” “Do not do this,” or“Do not let
this happen.”
Symbols
The vehicle has components and
labels that use symbols instead of
text. Symbols are shown along with
the text describing the operation or
information relating to a specific
component, control, message,
gauge, or indicator.
M: Shown when the owner ’s
manual has additional instructions
or information.
*: Shown when the service
manual has additional instructions
or information.
0: Shown when there is more
information on another page —
“see page.” Vehicle Symbol Chart
Here are some additional symbols
that may be found on the vehicle
and what they mean. See the
features in this manual for
information.
u:
Air Conditioning System
G:Air Conditioning Refrigerant Oil
9:Airbag Readiness Light
!:Antilock Brake System (ABS)
$:Brake System Warning Light
9:Dispose of Used Components
Properly
P: Do Not Apply High Pressure
Water
B: Engine Coolant Temperature
_: Flame/Fire Prohibited
H:Flammable
[:Forward Collision Alert
R: Fuse Block Cover Lock
Location
+: Fuses
j:ISOFIX/LATCH System Child
Restraints

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
4 Introduction
Q:Keep Fuse Block Covers
Properly Installed
|: Lane Change Alert
@:Lane Departure Warning
A:Lane Keep Assist
*:Malfunction Indicator Lamp
::Oil Pressure
X:Park Assist
~:Pedestrian Ahead Indicator
O:Power
7: Rear Cross Traffic Alert
I:Registered Technician
/:Remote Vehicle Start
>:Seat Belt Reminders
I: Side Blind Zone Alert
h:Stop/Start
7: Tire Pressure Monitor
d:Traction Control/StabiliTrak/
Electronic Stability Control (ESC)
a: Under Pressure
V:Vehicle Ahead Indicator

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
In Brief 5
In Brief
Instrument Panel
Instrument Panel . . . . . . . . . . . . . . . . 6
Initial Drive Information
Initial Drive Information . . . . . . . . . . 8
Stop/Start System . . . . . . . . . . . . . . . 8
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . . . 8
Remote Vehicle Start . . . . . . . . . . . 8
Door Locks . . . . . . . . . . . . . . . . . . . . . 9
Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Windows . . . . . . . . . . . . . . . . . . . . . . . 10
Seat Adjustment . . . . . . . . . . . . . . . 10
Memory Features . . . . . . . . . . . . . . 12
Second Row Seats . . . . . . . . . . . . 13
Heated and Ventilated Seats . . . 13
Head Restraint Adjustment . . . . 13
Seat Belts . . . . . . . . . . . . . . . . . . . . . 13
Passenger Sensing System . . . 14
Mirror Adjustment . . . . . . . . . . . . . . 14 Steering Wheel Adjustment . . . . 15
Interior Lighting . . . . . . . . . . . . . . . . 15
Exterior Lighting . . . . . . . . . . . . . . . 16
Windshield Wiper/Washer . . . . . . 17
Climate Controls . . . . . . . . . . . . . . . 18
Transmission . . . . . . . . . . . . . . . . . . 19Vehicle Features
Infotainment System . . . . . . . . . . . 20
Steering Wheel Controls . . . . . . . 20
Cruise Control . . . . . . . . . . . . . . . . . 20
Driver Information
Center (DIC) . . . . . . . . . . . . . . . . . 20
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . . . . . . . 21
Forward Automatic Braking (FAB) . . . . . . . . . . . . . . . . 21
Lane Departure Warning (LDW) . . . . . . . . . . . . . . . 21
Lane Change Alert (LCA) . . . . . . 22
Rear Vision Camera (RVC) . . . . 22
Rear Cross Traffic Alert (RCTA) System . . . . . . . . . . . . . . . . . . . . . . . 22 Park Assist . . . . . . . . . . . . . . . . . . . . 22
Power Outlets . . . . . . . . . . . . . . . . . 22
Universal Remote System . . . . . 23
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . 23
Performance and Maintenance
Traction Control/Electronic
Stability Control . . . . . . . . . . . . . . 24
Tire Pressure Monitor . . . . . . . . . . 24
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
E85 or FlexFuel . . . . . . . . . . . . . . . . 25
Engine Oil Life System . . . . . . . . 25
Driving for Better Fuel Economy . . . . . . . . . . . . . . . . . . . . . 26
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . 26

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
6 In Brief
Instrument Panel

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
In Brief 7
1.Instrument Panel Illumination
Control 0147.
2. Air Vents 0159.
3. Trunk Release. See Trunk
0 39.
Park Assist Button. See
Assistance Systems for
Parking or Backing 0198 (If
Equipped).
Lane Departure Warning
(LDW) Button. See Lane
Departure Warning (LDW)
0 206.
4. Turn Signal Lever. See Turn
and Lane-Change Signals
0 147.
5. Instrument Cluster 0114.
Driver Information Center (DIC)
0 129.
6. Windshield Wiper/Washer
0108.
7. Hazard Warning Flashers
0146.
8. Light Sensor. See Automatic
Headlamp System 0146. 9. Storage Area with USB Port
Inside (If Equipped). See
Instrument Panel Storage
0102 and“USB Port” in the
infotainment manual.
10. Infotainment 0151.
11. Climate Control Systems
0152.
Dual Automatic Climate Control
System 0155.
12. Storage Area with Accessory Power Outlet Inside.
SeeCenter Console Storage
0 103 andPower Outlets
0 109.
13. Heated and Ventilated Front
Seats 060 (If Equipped).
14. Traction Control/Electronic
Stability Control 0186.
15. Shift Lever. See Automatic
Transmission 0180.
16. Ignition Positions 0172.
17. Steering Wheel Controls 0107.
Driver Information Center
Buttons. See Driver Information
Center (DIC) 0129. 18.
Steering Wheel Controls 0107
(Out of View).
19. Horn 0107.
20. Steering Wheel Adjustment
0107.
21. Cruise Control 0188 (If
Equipped).
Adaptive Cruise Control 0190
(If Equipped).
Heated Steering Wheel 0107
(If Equipped).
Forward Collision Alert (FCA)
System 0201 (If Equipped).
22. Instrument Panel Storage
0102 (If Equipped).
Fuse Cover. See Instrument
Panel Fuse Block 0254.
23. Hood Release. See Hood
0 224.
24. Data Link Connector (Out of View). See Malfunction
Indicator Lamp (Check Engine
Light) 0122.
25. Electric Parking Brake 0184.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
8 In Brief
Initial Drive
Information
This section provides a brief
overview about some of the
important features that may or may
not be on your specific vehicle.
For more detailed information, refer
to each of the features which can be
found later in this owner’s manual.
Stop/Start System
If equipped, the Stop/Start system
will shut off the engine to help
conserve fuel. It has components
designed for the increased number
of starts.
When the brakes are applied and
the vehicle is at a complete stop,
the engine may turn off. When
stopped, the tachometer displays
AUTO STOP. SeeTachometer
0 117. When the brake pedal is
released or the accelerator pedal is
pressed, the engine will restart. See
Stop/Start System 0175 in Driving
and Operating.
Remote Keyless Entry
(RKE) System
The Remote Keyless Entry (RKE)
transmitter may work up to 60 m
(197 ft) away from the vehicle.
RKE with Remote Start Shown,
without Similar
Press the button to extend the key.
The key can be used for all locks.
K: Press to unlock the driver door
or all doors.
Q: Press to lock all doors. Lock and unlock feedback can be
personalized. See
Vehicle
Personalization 0132.
Y:Press and hold to release the
trunk.
7: Press and release one time to
initiate vehicle locator. Press and
hold for at least three seconds to
sound the panic alarm. Press again
to cancel the panic alarm.
See Keys 027 and Remote Keyless
Entry (RKE) System Operation 028.
Remote Vehicle Start
If equipped, the engine can be
started from outside of the vehicle.
Starting the Vehicle
1. Press and releaseQon the
RKE transmitter.
2. Immediately press and hold
/
for at least four seconds or until
the turn signal lamps flash.
Start the vehicle normally after
entering.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
In Brief 9
When the vehicle starts, the parking
lamps will turn on.
Remote start can be extended.
Canceling a Remote Start
To cancel a remote start, do one of
the following:
.Press and hold
/until the
parking lamps turn off.
. Turn on the hazard warning
flashers.
. Turn the vehicle on and then off.
See Remote Vehicle Start 034.
Door Locks
Keyless Access
Use the Keyless Access system to
lock and unlock the door. When the
doors are locked and the Remote
Keyless Entry (RKE) transmitter is
within 1 m (3 ft) of the driver door
handle, press the lock/unlock
button. When unlocking from the
driver door, the first press unlocks
that door; press again within
five seconds to unlock all passenger
doors. See Remote Keyless Entry
(RKE) System Operation 028. Key Cylinder Access
Use the key in the driver door. The
key cylinder is covered by a cap.
See
Door Locks 035.
Inside the Vehicle
Push down on the door lock knob to
lock that door. Pull once on the door
handle to unlock the door and again
to open the door. Press the power
door lock switch to lock or unlock all
doors.
See Door Locks 035 and Power
Door Locks 038.
Power Door Locks
K: Press to unlock.