power steering CHEVROLET IMPALA 2019 User Guide

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
Driving and Operating 161
Driving and
Operating
Driving Information
Distracted Driving . . . . . . . . . . . . 162
Defensive Driving . . . . . . . . . . . . . 163
Drunk Driving . . . . . . . . . . . . . . . . . 163
Control of a Vehicle . . . . . . . . . . . 163
Braking . . . . . . . . . . . . . . . . . . . . . . . 163
Steering . . . . . . . . . . . . . . . . . . . . . . 164
Off-Road Recovery . . . . . . . . . . . 164
Loss of Control . . . . . . . . . . . . . . . 165
Driving on Wet Roads . . . . . . . . 165
Hill and Mountain Roads . . . . . 166
Winter Driving . . . . . . . . . . . . . . . . 167
If the Vehicle Is Stuck . . . . . . . . 168
Vehicle Load Limits . . . . . . . . . . . 168
Starting and Operating
New Vehicle Break-In . . . . . . . . . 172
Ignition Positions . . . . . . . . . . . . . 172
Starting the Engine . . . . . . . . . . . 174
Stop/Start System . . . . . . . . . . . . 175
Engine Heater . . . . . . . . . . . . . . . . 176
Retained AccessoryPower (RAP) . . . . . . . . . . . . . . . . 177
Shifting Into Park . . . . . . . . . . . . . 177
Shifting out of Park . . . . . . . . . . . 178 Parking over Things
That Burn . . . . . . . . . . . . . . . . . . . 179
Extended Parking . . . . . . . . . . . . 179
Engine Exhaust
Engine Exhaust . . . . . . . . . . . . . . 179
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . 180
Automatic Transmission
Automatic Transmission . . . . . . 180
Manual Mode . . . . . . . . . . . . . . . . . 182
Brakes
Antilock BrakeSystem (ABS) . . . . . . . . . . . . . . . 183
Electric Parking Brake . . . . . . . . 184
Brake Assist . . . . . . . . . . . . . . . . . . 185
Hill Start Assist (HSA) . . . . . . . . 185
Ride Control Systems
Traction Control/Electronic Stability Control . . . . . . . . . . . . . 186
Cruise Control
Cruise Control . . . . . . . . . . . . . . . . 188
Adaptive Cruise Control . . . . . . 190
Driver Assistance Systems
Driver Assistance Systems . . . 197
Assistance Systems forParking or Backing . . . . . . . . . . 198 Assistance Systems for
Driving . . . . . . . . . . . . . . . . . . . . . . 201
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . . . . . . 201
Forward Automatic
Braking (FAB) . . . . . . . . . . . . . . . 203
Side Blind Zone Alert (SBZA) . . . . . . . . . . . . . . . . 204
Lane Change Alert (LCA) . . . . . 204
Lane Departure Warning (LDW) . . . . . . . . . . . . . 206
Fuel
Top Tier Fuel . . . . . . . . . . . . . . . . . 208
Recommended Fuel . . . . . . . . . . 208
Prohibited Fuels . . . . . . . . . . . . . . 208
Fuels in Foreign Countries . . . 209
Fuel Additives . . . . . . . . . . . . . . . . 209
E85 or FlexFuel . . . . . . . . . . . . . . 209
Filling the Tank . . . . . . . . . . . . . . . 210
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . . 211
Trailer Towing
General TowingInformation . . . . . . . . . . . . . . . . . . 212
Driving Characteristics and Towing Tips . . . . . . . . . . . . . . . . . 212
Trailer Towing . . . . . . . . . . . . . . . . 216
Towing Equipment . . . . . . . . . . . . 218

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
Driving and Operating 163
{Warning
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.
Refer to the infotainment manual for
more information on using that
system and the navigation system,
if equipped, including pairing and
using a cell phone.
Defensive Driving
Defensive driving means “always
expect the unexpected.” The first
step in driving defensively is to wear
the seat belt. See Seat Belts063.
. Assume that other road users
(pedestrians, bicyclists, and
other drivers) are going to be
careless and make mistakes.
Anticipate what they might do
and be ready.
. Allow enough following distance
between you and the driver in
front of you. .
Focus on the task of driving.
Drunk Driving
Death and injury associated with
drinking and driving is a global
tragedy.
{Warning
Drinking and then driving is very
dangerous. Your reflexes,
perceptions, attentiveness, and
judgment can be affected by even
a small amount of alcohol. You
can have a serious —or even
fatal —collision if you drive after
drinking.
Do not drink and drive or ride with
a driver who has been drinking.
Ride home in a cab; or if you are
with a group, designate a driver
who will not drink.
Control of a Vehicle
Braking, steering, and accelerating
are important factors in helping to
control a vehicle while driving.
Braking
Braking action involves perception
time and reaction time. Deciding to
push the brake pedal is perception
time. Actually doing it is
reaction time.
Average driver reaction time is
about three-quarters of a second. In
that time, a vehicle moving at
100 km/h (60 mph) travels 20 m
(66 ft), which could be a lot of
distance in an emergency.
Helpful braking tips to keep in mind
include:
. Keep enough distance between
you and the vehicle in front
of you.
. Avoid needless heavy braking.
. Keep pace with traffic.
If the engine ever stops while the
vehicle is being driven, brake
normally but do not pump the
brakes. Doing so could make the
pedal harder to push down. If the
engine stops, there will be some
power brake assist but it will be
used when the brake is applied.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
164 Driving and Operating
Once the power assist is used up, it
can take longer to stop and the
brake pedal will be harder to push.
Steering
Electric Power Steering
The vehicle has electric power
steering. It does not have power
steering fluid. Regular maintenance
is not required.
If power steering assist is lost due
to a system malfunction, the vehicle
can be steered, but may require
increased effort.
If the steering assist is used for an
extended period of time while the
vehicle is not moving, power assist
may be reduced.
If the steering wheel is turned until it
reaches the end of its travel and is
held against that position for an
extended period of time, power
steering assist may be reduced.
Normal use of the power steering
assist should return when the
system cools down.See your dealer if there is a
problem.
Curve Tips
.
Take curves at a reasonable
speed.
. Reduce speed before entering a
curve.
. Maintain a reasonable steady
speed through the curve.
. Wait until the vehicle is out of
the curve before accelerating
gently into the straightaway.
Steering in Emergencies
.There are some situations when
steering around a problem may
be more effective than braking.
. Holding both sides of the
steering wheel allows you to turn
180 degrees without removing
a hand.
. The Antilock Brake System
(ABS) allows steering while
braking.
Off-Road Recovery
The vehicle's right wheels can drop
off the edge of a road onto the
shoulder while driving. Follow
these tips:
1. Ease off the accelerator and then, if there is nothing in the
way, steer the vehicle so that it
straddles the edge of the
pavement.
2. Turn the steering wheel about one-eighth of a turn, until the
right front tire contacts the
pavement edge.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
Driving and Operating 173
The Remote Keyless Entry (RKE)
transmitter must be in the vehicle for
the system to operate. If the
pushbutton start is not working, the
vehicle may be near a strong radio
antenna signal causing interference
to the Keyless Access system. See
Remote Keyless Entry (RKE)
System Operation028.
To shift out of P (Park), the vehicle
must be on, in ACC/ACCESSORY,
or in service mode and the brake
pedal must be applied.
Stopping the Engine/LOCK/
OFF (No Indicator Lights) : When
the vehicle is stopped, press
ENGINE START/STOP once to turn
the engine off.
If the vehicle is in P (Park), the
ignition will turn off, and Retained
Accessory Power (RAP) will remain
active. See Retained Accessory
Power (RAP) 0177.
If the vehicle is not in P (Park), the
ignition will return to ACC/
ACCESSORY and display the
message SHIFT TO PARK in the
Driver Information Center (DIC). When the vehicle is shifted into
P (Park), the ignition system will
turn off.
Do not turn the engine off when the
vehicle is moving. This will cause a
loss of power assist in the brake
and steering systems and disable
the airbags.
If the vehicle must be shut off in an
emergency:
1. Brake using a firm and steady pressure. Do not pump the
brakes repeatedly. This may
deplete power assist, requiring
increased brake pedal force.
2. Shift the vehicle to N (Neutral). This can be done while the
vehicle is moving. After shifting
to N (Neutral), firmly apply the
brakes and steer the vehicle to
a safe location.
3. Come to a complete stop, shift to P (Park), and turn the
ignition off. The shift lever must
be in P (Park) to turn the
ignition off. 4. Set the parking brake. See
Electric Parking Brake 0184.
{Warning
Turning off the vehicle while
moving may cause loss of power
assist in the brake and steering
systems and disable the airbags.
While driving, only shut the
vehicle off in an emergency.
If the vehicle cannot be pulled over,
and must be shut off while driving,
press and hold ENGINE START/
STOP for longer than two seconds,
or press twice in five seconds.
ACC/ACCESSORY (Amber
Indicator Light) : This mode allows
some electrical accessories to be
used when the engine is off.
With the ignition off, pressing the
button one time without the brake
pedal applied will place the ignition
system in ACC/ACCESSORY.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
Vehicle Care 253
The vehicle may not be equipped
with all of the fuses, relays, and
features shown.Fuses Usage
1 Transmission control module battery
2 Engine control module battery / A/C Clutch
3 A/C clutch
4 Engine control module battery
5 Engine control module/Ignition
6 Front wiper
7 Engine control module ignition
8 Ignition coils –even
9 Ignition coils –odd
10 Engine control module 11 Mass air flow sensor/ Intake air
temperature/Humidity/
Temperature intake air Fuses Usage
pressure/Post
catalytic converter O2
sensors
12 Starter/Starter pinion
13 Transmission control module/Chassis
control module/
Ignition
14 Cabin coolant pump
17 Ventilated front seats/ Heated steering wheel
18 Battery disconnect unit
19 Aeroshutter
20 Transmission auxiliary pump
21 Rear power window
22 Sunroof
23 Adaptive cruise control
24 Front power window
25 Retained accessory power Fuses Usage
26 ABS pump
27 Electric parking brake
28 Rear defogger
29 Passive entry/Passive start
30 Canister vent solenoid
31 Heated seat –driver
32 LED Backlight Dimming Control/Left
headlamp low-beam/
Right rear stop/turn
lamp/RAP relay/LED
ambient lighting/
Dome-reading lamps
33 Heated seat –
passenger
34 ABS valve
35 Amplifier
37 Right high-beam headlamp
38 Left high-beam headlamp
41 Vacuum pump

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
256 Vehicle Care
FusesUsage
12 Passenger power seat
13 Driver power seat
14 Diagnostic link connector
15 Airbag/SDM
16 Right rear heated seat
17 HVAC Controller
18 Logistics
19 Left rear heated seat
20 Ignition switch
21 Telematics
22 Steering wheel controls
23 Left low-beam headlamp/DRL/Left
front turnlamp/Left
rear parking lamp/
Stoplamp/Safety
lock relay Fuses
Usage
24 Theft deterrent LED/ Key capture
solenoid/Run relay
25 Tilt/Telescoping steering column
26 110V AC
Relays Usage
K1 –
K2 Logistic
K3 Power outlet relayWheels and Tires
Tires
Every new GM vehicle has
high-quality tires made by a
leading tire manufacturer. See
the warranty manual for
information regarding the tire
warranty and where to get
service. For additional
information refer to the tire
manufacturer.
{Warning
.Poorly maintained and
improperly used tires are
dangerous.
.Overloading the tires can
cause overheating as a
result of too much
flexing. There could be a
blowout and a serious
crash. See Vehicle Load
Limits 0168.
(Continued)

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
Vehicle Care 293
rubber material on painted surfaces
can be removed by rubbing with a
clean cloth. SeeRecommended
Fluids and Lubricants 0309.
Tires
Use a stiff brush with tire cleaner to
clean the tires.
Caution
Using petroleum-based tire
dressing products on the vehicle
may damage the paint finish and/
or tires. When applying a tire
dressing, always wipe off any
overspray from all painted
surfaces on the vehicle.
Wheels and Wheel Trim
Use a soft, clean cloth with mild
soap and water to clean the wheels.
After rinsing thoroughly with clean
water, dry with a soft, clean towel.
A wax may then be applied.
Caution
Chrome wheels and chrome
wheel trim may be damaged if the
vehicle is not washed after driving
on roads that have been sprayed
with magnesium chloride or
calcium chloride. These are used
on roads for conditions such as
dust and ice. Always wash the
chrome with soap and water after
exposure.
Caution
To avoid surface damage on
wheels and wheel trim, do not
use strong soaps, chemicals,
abrasive polishes, cleaners,
or brushes. Use only GM
approved cleaners. Do not drive
the vehicle through an automatic
car wash that uses silicone
carbide tire/wheel cleaning
(Continued)
Caution (Continued)
brushes. Damage could occur
and the repairs would not be
covered by the vehicle warranty.
Brake System
Visually inspect brake lines and
hoses for proper hook-up, binding,
leaks, cracks, chafing, etc. Inspect
disc brake pads for wear and rotors
for surface condition. Inspect drum
brake linings/shoes for wear or
cracks. Inspect all other brake parts.
Steering, Suspension, and
Chassis Components
Visually inspect steering,
suspension, and chassis
components for damaged, loose,
or missing parts or signs of wear at
least once a year.
Inspect power steering for proper
hook-up, binding, leaks, cracks,
chafing, etc.
Visually check constant velocity joint
boots and axle seals for leaks.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
302 Service and Maintenance
parts, or signs of wear at least
once a year. SeeExterior Care
0 289.
. Inspect power steering for
proper attachment, connections,
binding, leaks, cracks,
chafing, etc.
. Visually inspect halfshafts and
drive shafts for excessive wear,
lubricant leaks, and/or damage
including: tube dents or cracks,
constant velocity joint or
universal joint looseness,
cracked or missing boots, loose
or missing boot clamps, center
bearing excessive looseness,
loose or missing fasteners, and
axle seal leaks.
. Check restraint system
components. See Safety System
Check 070. .
Visually inspect fuel system for
damage or leaks.
. Visually inspect exhaust system
and nearby heat shields for
loose or damaged parts.
. Lubricate body components. See
Exterior Care 0289.
. Check starter switch. See Starter
Switch Check 0242.
. Check automatic transmission
shift lock control function. See
Automatic Transmission Shift
Lock Control Function Check
0243.
. Check parking brake and
automatic transmission park
mechanism. See Park Brake and
P (Park) Mechanism Check
0 243. .
Check accelerator pedal for
damage, high effort, or binding.
Replace if needed.
. Visually inspect gas strut for
signs of wear, cracks, or other
damage. Check the hold open
ability of the strut. If the hold
open is low, service the gas
strut. See Gas Strut(s) 0244.
. Inspect sunroof track and seal,
if equipped. See Sunroof048.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
Service and Maintenance 307
.To avoid break-down or failure to
start the vehicle, maintain a
battery with full cranking power.
. Trained dealer technicians have
the diagnostic equipment to test
the battery and ensure that the
connections and cables are
corrosion-free.
Belts
. Belts may need replacing if they
squeak or show signs of
cracking or splitting.
. Trained dealer technicians have
access to tools and equipment
to inspect the belts and
recommend adjustment or
replacement when necessary.
Brakes
Brakes stop the vehicle and are
crucial to safe driving.
. Signs of brake wear may include
chirping, grinding, or squealing
noises, or difficulty stopping. .
Trained dealer technicians have
access to tools and equipment
to inspect the brakes and
recommend quality parts
engineered for the vehicle.
Fluids
Proper fluid levels and approved
fluids protect the vehicle’s systems
and components. See
Recommended Fluids and
Lubricants 0309 for GM approved
fluids.
. Engine oil and windshield
washer fluid levels should be
checked at every fuel fill.
. Instrument cluster lights may
come on to indicate that fluids
may be low and need to be
filled.
Hoses
Hoses transport fluids and should
be regularly inspected to ensure
that there are no cracks or leaks.
With a multi-point inspection, your
dealer can inspect the hoses and
advise if replacement is needed. Lamps
Properly working headlamps,
taillamps, and brake lamps are
important to see and be seen on
the road.
.
Signs that the headlamps need
attention include dimming, failure
to light, cracking, or damage.
The brake lamps need to be
checked periodically to ensure
that they light when braking.
. With a multi-point inspection,
your dealer can check the lamps
and note any concerns.
Shocks and Struts
Shocks and struts help aid in control
for a smoother ride.
. Signs of wear may include
steering wheel vibration, bounce/
sway while braking, longer
stopping distance, or uneven
tire wear.
. As part of the multi-point
inspection, trained dealer
technicians can visually inspect
the shocks and struts for signs

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
Index 349
Routing, Engine Drive Belt . . . . . . 314
Running the Vehicle WhileParked . . . . . . . . . . . . . . . . . . . . . . . . 180
S
Safety Defects ReportingCanadian Government . . . . . . . . 326
General Motors . . . . . . . . . . . . . . . 326
U.S. Government . . . . . . . . . . . . . 325
Safety Locks . . . . . . . . . . . . . . . . . . . . . 39
Safety System Check . . . . . . . . . . . . 70
Scheduling Appointments . . . . . . . 321
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . 63 Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Extender . . . . . . . . . . . . . . . . . . . . . . . . 69
How to Wear Seat BeltsProperly . . . . . . . . . . . . . . . . . . . . . . . 64
Lap-Shoulder Belt . . . . . . . . . . . . . . 66
Reminders . . . . . . . . . . . . . . . . . . . . .119
Replacing after a Crash . . . . . . . . 70
Use During Pregnancy . . . . . . . . . . 69
Seats Adjustment, Front . . . . . . . . . . . . . . . 54
Head Restraints . . . . . . . . . . . . . . . . 51
Heated and Ventilated Front . . . . 60
Lumbar Adjustment, Front . . . . . . 56
Memory . . . . . . . . . . . . . . . . . . . . . . . . . 57
Power Adjustment, Front . . . . . . . 55 Seats (cont'd)
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Reclining Seatbacks . . . . . . . . . . . . 56
Securing Child Restraints . . . . 97, 99
Security
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 128
OnStar . . . . . . . . . . . . . . . . . . . . . . . 331
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 41
Vehicle Alarm . . . . . . . . . . . . . . . . . . . 41
Service . . . . . . . . . . . . . . . . . . . . . . . . . 160 Accessories andModifications . . . . . . . . . . . . . . . . 223
Climate Control System . . . . . . . 152
Doing Your Own Work . . . . . . . . 223
Maintenance Records . . . . . . . . .311
Maintenance, General Information . . . . . . . . . . . . . . . . . . 299
Parts Identification Label . . . . . 312
Scheduling Appointments . . . . . 321
Service Electric Parking Brake Light . . . . . . . . . . . . . . . . . . . . 124
Services Special Application . . . . . . . . . . . 306
Servicing the Airbag . . . . . . . . . . . . . 81
Shift Lock Control Function Check, Automatic
Transmission . . . . . . . . . . . . . . . . . . 243 Shifting
Into Park . . . . . . . . . . . . . . . . . . . . . . 177
Out of Park . . . . . . . . . . . . . . . . . . . 178
Side Blind Zone Alert (SBZA) . . . 204
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 147
Spare Tire
Compact . . . . . . . . . . . . . . . . . . . . . . 283
Special Application Services . . . . 306
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . . 313
Speedometer . . . . . . . . . . . . . . . . . . . 117
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . . 126
Start Assist, Hill . . . . . . . . . . . . . . . . . 185
Start Vehicle, Remote . . . . . . . . . . . 34
Starter Switch Check . . . . . . . . . . . 242
Starting the Engine . . . . . . . . . . . . . 174
Steering . . . . . . . . . . . . . . . . . . . . . . . . 164 Heated Wheel . . . . . . . . . . . . . . . . 107
Wheel Adjustment . . . . . . . . . . . . 107
Wheel Controls . . . . . . . . . . . . . . . 107
Stop/Start System . . . . . . . . . . . . . . 175
Stoplamps and Back-up Lamps Bulb Replacement . . . . . . . . . . . . 248
Storage Areas Cargo ManagementSystem . . . . . . . . . . . . . . . . . . . . . . 104