lock CHEVROLET IMPALA 2019 Repair Manual

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
Climate Controls 159
Air Vents
Center Air Vents
Move the thumbwheels (1) left or
right to open or close off the airflow.
Use the slider knobs (2) on the air
vents to change the direction of the
airflow.Side Air Vents
Move the thumbwheels (1) up or
down to open or close off the
airflow.
Use the slider knobs (2) to change
the direction of the airflow.
Operation Tips
.
Clear away any ice, snow,
or leaves from air inlets at the
base of the windshield that could
block the flow of air into the
vehicle. .
Clear snow off the hood to
improve visibility and help
decrease moisture drawn into
the vehicle.
. Keep all outlets open whenever
possible for best system
performance.
. Keep the paths under all seats
clear of objects to help circulate
the air inside the vehicle more
effectively.
. Use of non-GM approved hood
deflectors can adversely affect
the performance of the system.
. Do not attach any devices to the
air vent louvers. This restricts
airflow and may cause damage
to the air vents.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
Driving and Operating 161
Driving and
Operating
Driving Information
Distracted Driving . . . . . . . . . . . . 162
Defensive Driving . . . . . . . . . . . . . 163
Drunk Driving . . . . . . . . . . . . . . . . . 163
Control of a Vehicle . . . . . . . . . . . 163
Braking . . . . . . . . . . . . . . . . . . . . . . . 163
Steering . . . . . . . . . . . . . . . . . . . . . . 164
Off-Road Recovery . . . . . . . . . . . 164
Loss of Control . . . . . . . . . . . . . . . 165
Driving on Wet Roads . . . . . . . . 165
Hill and Mountain Roads . . . . . 166
Winter Driving . . . . . . . . . . . . . . . . 167
If the Vehicle Is Stuck . . . . . . . . 168
Vehicle Load Limits . . . . . . . . . . . 168
Starting and Operating
New Vehicle Break-In . . . . . . . . . 172
Ignition Positions . . . . . . . . . . . . . 172
Starting the Engine . . . . . . . . . . . 174
Stop/Start System . . . . . . . . . . . . 175
Engine Heater . . . . . . . . . . . . . . . . 176
Retained AccessoryPower (RAP) . . . . . . . . . . . . . . . . 177
Shifting Into Park . . . . . . . . . . . . . 177
Shifting out of Park . . . . . . . . . . . 178 Parking over Things
That Burn . . . . . . . . . . . . . . . . . . . 179
Extended Parking . . . . . . . . . . . . 179
Engine Exhaust
Engine Exhaust . . . . . . . . . . . . . . 179
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . 180
Automatic Transmission
Automatic Transmission . . . . . . 180
Manual Mode . . . . . . . . . . . . . . . . . 182
Brakes
Antilock BrakeSystem (ABS) . . . . . . . . . . . . . . . 183
Electric Parking Brake . . . . . . . . 184
Brake Assist . . . . . . . . . . . . . . . . . . 185
Hill Start Assist (HSA) . . . . . . . . 185
Ride Control Systems
Traction Control/Electronic Stability Control . . . . . . . . . . . . . 186
Cruise Control
Cruise Control . . . . . . . . . . . . . . . . 188
Adaptive Cruise Control . . . . . . 190
Driver Assistance Systems
Driver Assistance Systems . . . 197
Assistance Systems forParking or Backing . . . . . . . . . . 198 Assistance Systems for
Driving . . . . . . . . . . . . . . . . . . . . . . 201
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . . . . . . 201
Forward Automatic
Braking (FAB) . . . . . . . . . . . . . . . 203
Side Blind Zone Alert (SBZA) . . . . . . . . . . . . . . . . 204
Lane Change Alert (LCA) . . . . . 204
Lane Departure Warning (LDW) . . . . . . . . . . . . . 206
Fuel
Top Tier Fuel . . . . . . . . . . . . . . . . . 208
Recommended Fuel . . . . . . . . . . 208
Prohibited Fuels . . . . . . . . . . . . . . 208
Fuels in Foreign Countries . . . 209
Fuel Additives . . . . . . . . . . . . . . . . 209
E85 or FlexFuel . . . . . . . . . . . . . . 209
Filling the Tank . . . . . . . . . . . . . . . 210
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . . 211
Trailer Towing
General TowingInformation . . . . . . . . . . . . . . . . . . 212
Driving Characteristics and Towing Tips . . . . . . . . . . . . . . . . . 212
Trailer Towing . . . . . . . . . . . . . . . . 216
Towing Equipment . . . . . . . . . . . . 218

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
164 Driving and Operating
Once the power assist is used up, it
can take longer to stop and the
brake pedal will be harder to push.
Steering
Electric Power Steering
The vehicle has electric power
steering. It does not have power
steering fluid. Regular maintenance
is not required.
If power steering assist is lost due
to a system malfunction, the vehicle
can be steered, but may require
increased effort.
If the steering assist is used for an
extended period of time while the
vehicle is not moving, power assist
may be reduced.
If the steering wheel is turned until it
reaches the end of its travel and is
held against that position for an
extended period of time, power
steering assist may be reduced.
Normal use of the power steering
assist should return when the
system cools down.See your dealer if there is a
problem.
Curve Tips
.
Take curves at a reasonable
speed.
. Reduce speed before entering a
curve.
. Maintain a reasonable steady
speed through the curve.
. Wait until the vehicle is out of
the curve before accelerating
gently into the straightaway.
Steering in Emergencies
.There are some situations when
steering around a problem may
be more effective than braking.
. Holding both sides of the
steering wheel allows you to turn
180 degrees without removing
a hand.
. The Antilock Brake System
(ABS) allows steering while
braking.
Off-Road Recovery
The vehicle's right wheels can drop
off the edge of a road onto the
shoulder while driving. Follow
these tips:
1. Ease off the accelerator and then, if there is nothing in the
way, steer the vehicle so that it
straddles the edge of the
pavement.
2. Turn the steering wheel about one-eighth of a turn, until the
right front tire contacts the
pavement edge.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
Driving and Operating 165
3. Turn the steering wheel to gostraight down the roadway.
Loss of Control
Skidding
There are three types of skids that
correspond to the vehicle's three
control systems:
.Braking Skid —wheels are not
rolling.
. Steering or Cornering Skid —
too much speed or steering in a
curve causes tires to slip and
lose cornering force.
. Acceleration Skid —too much
throttle causes the driving
wheels to spin.
Defensive drivers avoid most skids
by taking reasonable care suited to
existing conditions, and by not
overdriving those conditions. But
skids are always possible. If the vehicle starts to slide, follow
these suggestions:
.
Ease your foot off the
accelerator pedal and steer the
way you want the vehicle to go.
The vehicle may straighten out.
Be ready for a second skid if it
occurs.
. Slow down and adjust your
driving according to weather
conditions. Stopping distance
can be longer and vehicle
control can be affected when
traction is reduced by water,
snow, ice, gravel, or other
material on the road. Learn to
recognize warning clues —such
as enough water, ice, or packed
snow on the road to make a
mirrored surface —and slow
down when you have any doubt.
. Try to avoid sudden steering,
acceleration, or braking,
including reducing vehicle speed
by shifting to a lower gear. Any
sudden changes could cause
the tires to slide. Remember: Antilock brakes help
avoid only the braking skid.
Driving on Wet Roads
Rain and wet roads can reduce
vehicle traction and affect your
ability to stop and accelerate.
Always drive slower in these types
of driving conditions and avoid
driving through large puddles and
deep-standing or flowing water.
{Warning
Wet brakes can cause crashes.
They might not work as well in a
quick stop and could cause
pulling to one side. You could
lose control of the vehicle.
After driving through a large
puddle of water or a car/vehicle
wash, lightly apply the brake
pedal until the brakes work
normally.
(Continued)

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
Driving and Operating 167
.Be alert on top of hills;
something could be in your lane
(e.g., stalled car, crash).
. Pay attention to special road
signs (e.g., falling rocks area,
winding roads, long grades,
passing or no-passing zones)
and take appropriate action.
Winter Driving
Driving on Snow or Ice
Snow or ice between the tires and
the road creates less traction or
grip, so drive carefully. Wet ice can
occur at about 0 °C (32 °F) when
freezing rain begins to fall. Avoid
driving on wet ice or in freezing rain
until roads can be treated.
For Slippery Road Driving:
.Accelerate gently. Accelerating
too quickly causes the wheels to
spin and makes the surface
under the tires slick.
. Turn on Traction Control. See
Traction Control/Electronic
Stability Control 0186. .
The Antilock Brake System
(ABS) improves vehicle stability
during hard stops, but the
brakes should be applied sooner
than when on dry pavement.
See Antilock Brake System
(ABS) 0183.
. Allow greater following distance
and watch for slippery spots. Icy
patches can occur on otherwise
clear roads in shaded areas.
The surface of a curve or an
overpass can remain icy when
the surrounding roads are clear.
Avoid sudden steering
maneuvers and braking while
on ice.
. Turn off cruise control.
Blizzard Conditions
Stop the vehicle in a safe place and
signal for help. Stay with the vehicle
unless there is help nearby.
If possible, use Roadside
Assistance. See Roadside
Assistance Program 0319. To get
help and keep everyone in the
vehicle safe: .
Turn on the hazard warning
flashers.
. Tie a red cloth to an outside
mirror.
{Warning
Snow can trap engine exhaust
under the vehicle. This may
cause exhaust gases to get
inside. Engine exhaust contains
carbon monoxide (CO), which
cannot be seen or smelled. It can
cause unconsciousness and even
death.
If the vehicle is stuck in snow:
. Clear snow from the base of
the vehicle, especially any
blocking the exhaust pipe.
. Open a window about 5 cm
(2 in) on the vehicle side
that is away from the wind,
to bring in fresh air.
. Fully open the air outlets on
or under the instrument
panel.
(Continued)

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
Driving and Operating 173
The Remote Keyless Entry (RKE)
transmitter must be in the vehicle for
the system to operate. If the
pushbutton start is not working, the
vehicle may be near a strong radio
antenna signal causing interference
to the Keyless Access system. See
Remote Keyless Entry (RKE)
System Operation028.
To shift out of P (Park), the vehicle
must be on, in ACC/ACCESSORY,
or in service mode and the brake
pedal must be applied.
Stopping the Engine/LOCK/
OFF (No Indicator Lights) : When
the vehicle is stopped, press
ENGINE START/STOP once to turn
the engine off.
If the vehicle is in P (Park), the
ignition will turn off, and Retained
Accessory Power (RAP) will remain
active. See Retained Accessory
Power (RAP) 0177.
If the vehicle is not in P (Park), the
ignition will return to ACC/
ACCESSORY and display the
message SHIFT TO PARK in the
Driver Information Center (DIC). When the vehicle is shifted into
P (Park), the ignition system will
turn off.
Do not turn the engine off when the
vehicle is moving. This will cause a
loss of power assist in the brake
and steering systems and disable
the airbags.
If the vehicle must be shut off in an
emergency:
1. Brake using a firm and steady pressure. Do not pump the
brakes repeatedly. This may
deplete power assist, requiring
increased brake pedal force.
2. Shift the vehicle to N (Neutral). This can be done while the
vehicle is moving. After shifting
to N (Neutral), firmly apply the
brakes and steer the vehicle to
a safe location.
3. Come to a complete stop, shift to P (Park), and turn the
ignition off. The shift lever must
be in P (Park) to turn the
ignition off. 4. Set the parking brake. See
Electric Parking Brake 0184.
{Warning
Turning off the vehicle while
moving may cause loss of power
assist in the brake and steering
systems and disable the airbags.
While driving, only shut the
vehicle off in an emergency.
If the vehicle cannot be pulled over,
and must be shut off while driving,
press and hold ENGINE START/
STOP for longer than two seconds,
or press twice in five seconds.
ACC/ACCESSORY (Amber
Indicator Light) : This mode allows
some electrical accessories to be
used when the engine is off.
With the ignition off, pressing the
button one time without the brake
pedal applied will place the ignition
system in ACC/ACCESSORY.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
176 Driving and Operating
.The accelerator pedal is
pressed.
. The engine or transmission is
not at the required operating
temperature.
. The outside temperature is not
in the required operating range.
. The vehicle is in any gear other
than D (Drive).
. Tow/Haul Mode or other driver
modes have been selected.
. The vehicle is on a steep hill or
grade.
. The driver door has been
opened or driver seat belt has
been unbuckled.
. The hood has been opened.
. The Auto Stop has reached the
maximum allowed time.
Engine Heater
The engine coolant heater,
if equipped, can help in cold
weather conditions at or below
−18 °C (0 °F) for easier starting and
better fuel economy during engine warm-up. Plug in the coolant heater
at least four hours before starting
the vehicle. An internal thermostat
in the plug end of the cord will
prevent engine coolant heater
operation at temperatures above
−18 °C (0 °F).
To Use the Engine Coolant
Heater
1. Turn off the engine.
2. Open the hood and unwrap the
electrical cord. The electrical
cord is on the driver side of the
engine compartment, between
the fender and the engine
compartment fuse block.
Check the heater cord for
damage. If it is damaged, do
not use it. See your dealer for
a replacement. Inspect the
cord for damage yearly
3. Plug it into a normal, grounded 110-volt AC outlet.
{Warning
Improper use of the heater cord
or an extension cord can damage
the cord and may result in
overheating and fire.
. Plug the cord into a
three-prong electrical utility
receptacle that is protected
by a ground fault detection
function. An ungrounded
outlet could cause an
electric shock.
. Use a weatherproof,
heavy-duty, 15 amp-rated
extension cord if needed.
Failure to use the
recommended extension
cord in good operating
condition, or using a
damaged heater or
extension cord, could make
(Continued)

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
178 Driving and Operating
Warning (Continued)
always set the parking brake and
move the shift lever to P (Park).
SeeShifting Into Park 0177.
If you have to leave the vehicle with
the engine running, be sure the
vehicle is in P (Park) and the
parking brake is set before you
leave it. After you have moved the
shift lever into P (Park), hold the
regular brake pedal down. Then,
see if you can move the shift lever
away from P (Park) without first
pressing the button.
If you can, it means that the shift
lever was not fully locked in
P (Park).
Torque Lock
Torque lock is when the weight of
the vehicle puts too much force on
the parking pawl in the
transmission. This happens when
parking on a hill and shifting the
transmission into P (Park) is not
done properly, then it is difficult to shift out of P (Park). To prevent
torque lock, set the parking brake
and then shift into P (Park). To find
out how, see
“Shifting Into Park”
listed previously.
If torque lock does occur, your
vehicle may need to be pushed
uphill by another vehicle to relieve
the parking pawl pressure, so you
can shift out of P (Park).
If you are towing a trailer and
parking on a hill, see Driving
Characteristics and Towing Tips
0 212.
Shifting out of Park
This vehicle is equipped with an
electronic shift lock release system.
The shift lock release is designed to
prevent the shift lever from moving
out of P (Park), unless the ignition is
on and the brake pedal is applied.
The shift lock release is always
functional except in the case of an
uncharged or low voltage (less than
9-volt) battery. If the vehicle has an uncharged
battery or a battery with low voltage,
try charging or jump starting the
battery. See
Jump Starting - North
America 0284.
To shift out of P (Park):
1. Apply the brake pedal.
2. Turn the ignition on.
3. Press the shift lever button.
4. Move the shift lever to the desired position.
If still unable to shift out of P (Park): 1. Fully release the shift lever button.
2. Hold the brake pedal down and press the shift lever button
again.
3. Move the shift lever to the desired position.
If you are still having a problem
shifting, see your dealer.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
Driving and Operating 179
Parking over Things
That Burn
{Warning
Things that can burn could touch
hot exhaust parts under the
vehicle and ignite. Do not park
over papers, leaves, dry grass,
or other things that can burn.
Extended Parking
It is best not to park with the vehicle
running. If the vehicle is left running,
be sure it will not move and there is
adequate ventilation.
SeeShifting Into Park 0177 and
Engine Exhaust 0179. If the vehicle is left parked and
running with the RKE transmitter
outside the vehicle, it will continue
to run for up to half an hour.
If the vehicle is left parked and
running with the RKE transmitter
inside the vehicle, it will continue to
run for up to an hour.
The vehicle could turn off sooner if it
is parked on a hill, due to lack of
available fuel.
The timer will reset if the vehicle is
taken out of P (Park) while it is
running.
Engine Exhaust
{Warning
Engine exhaust contains carbon
monoxide (CO), which cannot be
seen or smelled. Exposure to CO
can cause unconsciousness and
even death.
Exhaust may enter the vehicle if:
. The vehicle idles in areas
with poor ventilation
(parking garages, tunnels,
deep snow that may block
underbody airflow or tail
pipes).
. The exhaust smells or
sounds strange or different.
. The exhaust system leaks
due to corrosion or damage.
. The vehicle exhaust system
has been modified,
damaged, or improperly
repaired.
(Continued)

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
180 Driving and Operating
Warning (Continued)
.There are holes or openings
in the vehicle body from
damage or aftermarket
modifications that are not
completely sealed.
If unusual fumes are detected or
if it is suspected that exhaust is
coming into the vehicle: . Drive it only with the
windows completely down.
. Have the vehicle repaired
immediately.
Never park the vehicle with the
engine running in an enclosed
area such as a garage or a
building that has no fresh air
ventilation.
Running the Vehicle
While Parked
It is better not to park with the
engine running.
If the vehicle is left with the engine
running, follow the proper steps to
be sure the vehicle will not move.
See Shifting Into Park 0177 and
Engine Exhaust 0179.
If parking on a hill and pulling a
trailer, see Driving Characteristics
and Towing Tips 0212.
Automatic
Transmission
P : This position locks the drive
wheels. Use P (Park) when starting
the engine because the vehicle
cannot move easily.
{Warning
It is dangerous to get out of the
vehicle if the shift lever is not fully
in P (Park) with the parking brake
firmly set. The vehicle can roll.
(Continued)