on star CHEVROLET IMPALA 2019 Repair Manual

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
Climate Controls 157
0:Press to clear the windshield
of fog or frost more quickly. Air is
directed to the windshield and side
window outlets.
For best results, clear all snow and
ice from the windshield before
defrosting.
A/C (For Non-Stop/Start
Vehicles) : Press to turn the air
conditioning on or off. If the fan is
turned off, the air conditioner will not
run and the indicator light may
turn off.
Press AUTO to return to automatic
operation and the air conditioner
runs as needed. When the indicator
light is on, the air conditioner runs
automatically to cool the air inside
the vehicle or to dry the air as
needed to defog the windshield
faster.
A/C (For Stop/Start Vehicles) :
Press to cycle between the off, eco,
and comfort air conditioning modes.
The indicator will be lit in comfort
and eco modes and turns off when
there is no A/C function. If the fan is turned off, the air conditioner will not
run and the indicator light may
turn off.
Press AUTO to return to automatic
operation and the air conditioner
runs automatically as needed. When
the indicator light is on, the air
conditioner runs automatically to
cool the air inside the vehicle or to
dry the air as needed to defog the
windshield faster.
For comfort a/c, press A/C. The
indicator will turn amber.
For eco a/c, press A/C again. The
indicator will turn green. This setting
balances fuel economy and air
conditioning comfort. In warm
weather conditions, Auto Stops may
occur more frequently and the
vehicle interior may be warmer as
compared to the comfort air
conditioning setting. This setting
allows higher humidity inside the
vehicle and window fogging before
the engine restarts.
Pressing
0during an Auto Stop
may restart the engine to prevent
window fogging. To reach comfort levels quickly during an Auto Stop,
the engine will restart if the air
conditioner is off and AUTO or A/C
is selected.
If temperature controls are adjusted
cooler during an Auto Stop, the
engine may restart to ensure that
comfort is reached.
L:
Press to turn on
recirculation. An indicator light
comes on. Air is recirculated to
quickly cool the inside of the vehicle
or prevent outside air and odors
from entering.
Auto Defog : The climate control
system may have a sensor to
automatically detect high humidity
inside the vehicle. When high
humidity is detected, the climate
control system may adjust to
outside air supply and turn on the
air conditioner. The fan speed may
slightly increase to help prevent
fogging. If the climate control
system does not detect possible
window fogging, it returns to normal
operation. To turn Auto Defog off or

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
158 Climate Controls
on, see“Climate and Air Quality”
under Vehicle Personalization
0 132.
Rear Window Defogger
K:Press to turn the rear window
defogger on or off. An indicator light
on the button comes on to show that
the rear window defogger is on.
The upper region of gridlines on the
rear window are antenna lines and
are not intended to heat when the
defogger is activated.
If equipped with heated outside
mirrors, they turn on with the rear
window defogger and help to clear
fog or frost from the surface of the
mirror. See Heated Mirrors 044.
Caution
Using a razor blade or sharp
object on the inside rear window
can damage the antenna or
defogger. Repairs would not be
covered by the vehicle warranty.
Do not stick anything to the rear
window. Remote Start Climate Control
Operation :
If equipped with remote
start, the climate control system
may run when the vehicle is started
remotely. The system uses the
driver ’s previous settings to heat or
cool the inside of the vehicle. The
rear defog may come on during
remote start based on cold ambient
conditions. The rear defog indicator
light may not come on during a
remote start. The front heated seats
may turn on if it is cold outside. The
heated seat indicator lights may not
come on during a remote start.
See Remote Vehicle Start 034 and
Heated and Ventilated Front Seats
0 60, if equipped.
Sensors
The solar sensor on top of the
instrument panel near the
windshield monitors the solar heat.
The climate control system uses the
sensor information to adjust the
temperature, fan speed,
recirculation, and air delivery mode
for best comfort.
If the sensor is covered, the
automatic climate control system
may not work properly.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
Driving and Operating 161
Driving and
Operating
Driving Information
Distracted Driving . . . . . . . . . . . . 162
Defensive Driving . . . . . . . . . . . . . 163
Drunk Driving . . . . . . . . . . . . . . . . . 163
Control of a Vehicle . . . . . . . . . . . 163
Braking . . . . . . . . . . . . . . . . . . . . . . . 163
Steering . . . . . . . . . . . . . . . . . . . . . . 164
Off-Road Recovery . . . . . . . . . . . 164
Loss of Control . . . . . . . . . . . . . . . 165
Driving on Wet Roads . . . . . . . . 165
Hill and Mountain Roads . . . . . 166
Winter Driving . . . . . . . . . . . . . . . . 167
If the Vehicle Is Stuck . . . . . . . . 168
Vehicle Load Limits . . . . . . . . . . . 168
Starting and Operating
New Vehicle Break-In . . . . . . . . . 172
Ignition Positions . . . . . . . . . . . . . 172
Starting the Engine . . . . . . . . . . . 174
Stop/Start System . . . . . . . . . . . . 175
Engine Heater . . . . . . . . . . . . . . . . 176
Retained AccessoryPower (RAP) . . . . . . . . . . . . . . . . 177
Shifting Into Park . . . . . . . . . . . . . 177
Shifting out of Park . . . . . . . . . . . 178 Parking over Things
That Burn . . . . . . . . . . . . . . . . . . . 179
Extended Parking . . . . . . . . . . . . 179
Engine Exhaust
Engine Exhaust . . . . . . . . . . . . . . 179
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . 180
Automatic Transmission
Automatic Transmission . . . . . . 180
Manual Mode . . . . . . . . . . . . . . . . . 182
Brakes
Antilock BrakeSystem (ABS) . . . . . . . . . . . . . . . 183
Electric Parking Brake . . . . . . . . 184
Brake Assist . . . . . . . . . . . . . . . . . . 185
Hill Start Assist (HSA) . . . . . . . . 185
Ride Control Systems
Traction Control/Electronic Stability Control . . . . . . . . . . . . . 186
Cruise Control
Cruise Control . . . . . . . . . . . . . . . . 188
Adaptive Cruise Control . . . . . . 190
Driver Assistance Systems
Driver Assistance Systems . . . 197
Assistance Systems forParking or Backing . . . . . . . . . . 198 Assistance Systems for
Driving . . . . . . . . . . . . . . . . . . . . . . 201
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . . . . . . 201
Forward Automatic
Braking (FAB) . . . . . . . . . . . . . . . 203
Side Blind Zone Alert (SBZA) . . . . . . . . . . . . . . . . 204
Lane Change Alert (LCA) . . . . . 204
Lane Departure Warning (LDW) . . . . . . . . . . . . . 206
Fuel
Top Tier Fuel . . . . . . . . . . . . . . . . . 208
Recommended Fuel . . . . . . . . . . 208
Prohibited Fuels . . . . . . . . . . . . . . 208
Fuels in Foreign Countries . . . 209
Fuel Additives . . . . . . . . . . . . . . . . 209
E85 or FlexFuel . . . . . . . . . . . . . . 209
Filling the Tank . . . . . . . . . . . . . . . 210
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . . 211
Trailer Towing
General TowingInformation . . . . . . . . . . . . . . . . . . 212
Driving Characteristics and Towing Tips . . . . . . . . . . . . . . . . . 212
Trailer Towing . . . . . . . . . . . . . . . . 216
Towing Equipment . . . . . . . . . . . . 218

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
Driving and Operating 165
3. Turn the steering wheel to gostraight down the roadway.
Loss of Control
Skidding
There are three types of skids that
correspond to the vehicle's three
control systems:
.Braking Skid —wheels are not
rolling.
. Steering or Cornering Skid —
too much speed or steering in a
curve causes tires to slip and
lose cornering force.
. Acceleration Skid —too much
throttle causes the driving
wheels to spin.
Defensive drivers avoid most skids
by taking reasonable care suited to
existing conditions, and by not
overdriving those conditions. But
skids are always possible. If the vehicle starts to slide, follow
these suggestions:
.
Ease your foot off the
accelerator pedal and steer the
way you want the vehicle to go.
The vehicle may straighten out.
Be ready for a second skid if it
occurs.
. Slow down and adjust your
driving according to weather
conditions. Stopping distance
can be longer and vehicle
control can be affected when
traction is reduced by water,
snow, ice, gravel, or other
material on the road. Learn to
recognize warning clues —such
as enough water, ice, or packed
snow on the road to make a
mirrored surface —and slow
down when you have any doubt.
. Try to avoid sudden steering,
acceleration, or braking,
including reducing vehicle speed
by shifting to a lower gear. Any
sudden changes could cause
the tires to slide. Remember: Antilock brakes help
avoid only the braking skid.
Driving on Wet Roads
Rain and wet roads can reduce
vehicle traction and affect your
ability to stop and accelerate.
Always drive slower in these types
of driving conditions and avoid
driving through large puddles and
deep-standing or flowing water.
{Warning
Wet brakes can cause crashes.
They might not work as well in a
quick stop and could cause
pulling to one side. You could
lose control of the vehicle.
After driving through a large
puddle of water or a car/vehicle
wash, lightly apply the brake
pedal until the brakes work
normally.
(Continued)

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
168 Driving and Operating
Warning (Continued)
.Adjust the climate control
system to circulate the air
inside the vehicle and set
the fan speed to the highest
setting. See “Climate
Control Systems.”
For more information about CO,
see Engine Exhaust 0179.
To save fuel, run the engine for
short periods to warm the vehicle
and then shut the engine off and
partially close the window. Moving
about to keep warm also helps.
If it takes time for help to arrive,
when running the engine, push the
accelerator pedal slightly so the
engine runs faster than the idle
speed. This keeps the battery
charged to restart the vehicle and to
signal for help with the headlamps.
Do this as little as possible, to
save fuel.
If the Vehicle Is Stuck
Slowly and cautiously spin the
wheels to free the vehicle when
stuck in sand, mud, ice, or snow.
If stuck too severely for the traction
system to free the vehicle, turn the
traction system off and use the
rocking method. See Traction
Control/Electronic Stability Control
0 186.
{Warning
If the vehicle's tires spin at high
speed, they can explode, and you
or others could be injured. The
vehicle can overheat, causing an
engine compartment fire or other
damage. Spin the wheels as little
as possible and avoid going
above 56 km/h (35 mph).
Rocking the Vehicle to Get
it Out
Turn the steering wheel left and
right to clear the area around the
front wheels. Turn off any traction system. Shift back and forth
between R (Reverse) and a low
forward gear, spinning the wheels
as little as possible. To prevent
transmission wear, wait until the
wheels stop spinning before shifting
gears. Release the accelerator
pedal while shifting, and press
lightly on the accelerator pedal
when the transmission is in gear.
Slowly spinning the wheels in the
forward and reverse directions
causes a rocking motion that could
free the vehicle. If that does not get
the vehicle out after a few tries, it
might need to be towed out. If the
vehicle does need to be towed out,
see
Towing the Vehicle 0287.
Vehicle Load Limits
It is very important to know how
much weight the vehicle can
carry. This weight is called the
vehicle capacity weight and
includes the weight of all
occupants, cargo, and all
nonfactory-installed options.
Two labels on the vehicle may

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
172 Driving and Operating
Warning (Continued)
. Do not leave an
unsecured child restraint
in the vehicle.
.Secure loose items in the
vehicle.
.Do not leave a seat
folded down unless
needed.
Starting and
Operating
New Vehicle Break-In
Caution
The vehicle does not need an
elaborate break-in. But it will
perform better in the long run if
you follow these guidelines:
. Do not drive at any one
constant speed, fast or slow,
for the first 800 km (500 mi).
Do not make full-throttle
starts. Avoid downshifting to
brake or slow the vehicle.
. Avoid making hard stops for
the first 300 km (200 mi) or
so. During this time the new
brake linings are not yet
broken in. Hard stops with
new linings can mean
premature wear and earlier
replacement. Follow this
(Continued)
Caution (Continued)
breaking-in guideline every
time you get new brake
linings.
Following break-in, engine speed
and load can be gradually
increased.
Ignition Positions
The vehicle has an electronic
keyless ignition with pushbutton
start.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
Driving and Operating 173
The Remote Keyless Entry (RKE)
transmitter must be in the vehicle for
the system to operate. If the
pushbutton start is not working, the
vehicle may be near a strong radio
antenna signal causing interference
to the Keyless Access system. See
Remote Keyless Entry (RKE)
System Operation028.
To shift out of P (Park), the vehicle
must be on, in ACC/ACCESSORY,
or in service mode and the brake
pedal must be applied.
Stopping the Engine/LOCK/
OFF (No Indicator Lights) : When
the vehicle is stopped, press
ENGINE START/STOP once to turn
the engine off.
If the vehicle is in P (Park), the
ignition will turn off, and Retained
Accessory Power (RAP) will remain
active. See Retained Accessory
Power (RAP) 0177.
If the vehicle is not in P (Park), the
ignition will return to ACC/
ACCESSORY and display the
message SHIFT TO PARK in the
Driver Information Center (DIC). When the vehicle is shifted into
P (Park), the ignition system will
turn off.
Do not turn the engine off when the
vehicle is moving. This will cause a
loss of power assist in the brake
and steering systems and disable
the airbags.
If the vehicle must be shut off in an
emergency:
1. Brake using a firm and steady pressure. Do not pump the
brakes repeatedly. This may
deplete power assist, requiring
increased brake pedal force.
2. Shift the vehicle to N (Neutral). This can be done while the
vehicle is moving. After shifting
to N (Neutral), firmly apply the
brakes and steer the vehicle to
a safe location.
3. Come to a complete stop, shift to P (Park), and turn the
ignition off. The shift lever must
be in P (Park) to turn the
ignition off. 4. Set the parking brake. See
Electric Parking Brake 0184.
{Warning
Turning off the vehicle while
moving may cause loss of power
assist in the brake and steering
systems and disable the airbags.
While driving, only shut the
vehicle off in an emergency.
If the vehicle cannot be pulled over,
and must be shut off while driving,
press and hold ENGINE START/
STOP for longer than two seconds,
or press twice in five seconds.
ACC/ACCESSORY (Amber
Indicator Light) : This mode allows
some electrical accessories to be
used when the engine is off.
With the ignition off, pressing the
button one time without the brake
pedal applied will place the ignition
system in ACC/ACCESSORY.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
174 Driving and Operating
The ignition will switch from ACC/
ACCESSORY to off after
five minutes to prevent battery
rundown.
ON/RUN/START (Green Indicator
Light) :This mode is for driving and
starting. With the ignition off and the
brake pedal applied, pressing the
button once will place the ignition
system in ON/RUN/START. Once
engine cranking begins, release the
button. Engine cranking will
continue until the engine starts. See
Starting the Engine 0174. The
ignition will then remain in ON/RUN.
Service Mode
This power mode is available for
service and diagnostics, and to
verify the proper operation of the
malfunction indicator lamp as may
be required for emission inspection
purposes. With the vehicle off and
the brake pedal not applied,
pressing and holding ENGINE
START/STOP for more than
five seconds will place the vehicle in
Service Mode. The instruments and
audio systems will operate as they
do in ON/RUN, but the vehicle will not be able to be driven. The engine
will not start in Service Mode. Press
ENGINE START/STOP again to turn
the vehicle off.
Starting the Engine
Move the shift lever to P (Park) or
N (Neutral). To restart the engine
when the vehicle is already moving,
use N (Neutral) only.
Caution
Do not try to shift to P (Park) if the
vehicle is moving. If you do, you
could damage the transmission.
Shift to P (Park) only when the
vehicle is stopped.
Caution
If you add electrical parts or
accessories, you could change
the way the engine operates. Any
resulting damage would not be
(Continued)
Caution (Continued)
covered by the vehicle warranty.
SeeAdd-On Electrical Equipment
0 219.
Starting Procedure 1. The Remote Keyless Entry (RKE) transmitter must
be in the vehicle. Press
ENGINE START/STOP with the
brake pedal applied. The
engine will continue cranking
until it starts.
The idle speed will go down as
the engine gets warm. Do not
race the engine immediately
after starting it.
If the RKE transmitter is not in
the vehicle, if there is
interference, or if the RKE
battery is low, a Driver
Information Center (DIC)
message will display. See
Driver Information Center (DIC)
0129.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
Driving and Operating 175
Caution
Cranking the engine for long
periods of time, by returning the
ignition to the START position
immediately after cranking has
ended, can overheat and damage
the cranking motor, and drain the
battery. Wait at least 15 seconds
between each try, to let the
cranking motor cool down.
2. If the engine does not start after five to 10 seconds,
especially in very cold weather
(below −18 °C or 0 °F), it could
be flooded with too much
gasoline. Try pushing the
accelerator pedal all the way to
the floor and holding it there as
you press ENGINE START/
STOP, for up to a maximum of
15 seconds. Wait at least
15 seconds between each try,
to allow the cranking motor to
cool down. When the engine
starts, let go of the button and
the accelerator. If the vehicle starts briefly but then stops
again, do the same thing. This
clears the extra gasoline from
the engine. Do not race the
engine immediately after
starting it. Operate the engine
and transmission gently until
the oil warms up and lubricates
all moving parts.
Stop/Start System
If equipped, the Stop/Start system
will shut off the engine to help
conserve fuel. It has components
designed for the increased number
of starts.
{Warning
The automatic engine Stop/Start
feature causes the engine to shut
off while the vehicle is still on. Do
not exit the vehicle before shifting
to P (Park). The vehicle may
restart and move unexpectedly.
Always shift to P (Park), and then
turn the ignition off before exiting
the vehicle.
Auto Engine Stop/Start
When the brakes are applied and
the vehicle is at a complete stop,
the engine may turn off. When
stopped, the tachometer displays
AUTO STOP. See
Tachometer
0 117. When the brake pedal is
released or the accelerator pedal is
pressed, the engine will restart.
To maintain vehicle performance,
other conditions may cause the
engine to automatically restart
before the brake pedal is released.
Auto Stops may not occur and/or
auto restarts may occur because:
. The climate control settings
require the engine to be running
to cool or heat the vehicle
interior.
. The vehicle battery charge
is low.
. The vehicle battery has recently
been disconnected.
. Minimum vehicle speed has not
been reached since the last
Auto Stop

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
176 Driving and Operating
.The accelerator pedal is
pressed.
. The engine or transmission is
not at the required operating
temperature.
. The outside temperature is not
in the required operating range.
. The vehicle is in any gear other
than D (Drive).
. Tow/Haul Mode or other driver
modes have been selected.
. The vehicle is on a steep hill or
grade.
. The driver door has been
opened or driver seat belt has
been unbuckled.
. The hood has been opened.
. The Auto Stop has reached the
maximum allowed time.
Engine Heater
The engine coolant heater,
if equipped, can help in cold
weather conditions at or below
−18 °C (0 °F) for easier starting and
better fuel economy during engine warm-up. Plug in the coolant heater
at least four hours before starting
the vehicle. An internal thermostat
in the plug end of the cord will
prevent engine coolant heater
operation at temperatures above
−18 °C (0 °F).
To Use the Engine Coolant
Heater
1. Turn off the engine.
2. Open the hood and unwrap the
electrical cord. The electrical
cord is on the driver side of the
engine compartment, between
the fender and the engine
compartment fuse block.
Check the heater cord for
damage. If it is damaged, do
not use it. See your dealer for
a replacement. Inspect the
cord for damage yearly
3. Plug it into a normal, grounded 110-volt AC outlet.
{Warning
Improper use of the heater cord
or an extension cord can damage
the cord and may result in
overheating and fire.
. Plug the cord into a
three-prong electrical utility
receptacle that is protected
by a ground fault detection
function. An ungrounded
outlet could cause an
electric shock.
. Use a weatherproof,
heavy-duty, 15 amp-rated
extension cord if needed.
Failure to use the
recommended extension
cord in good operating
condition, or using a
damaged heater or
extension cord, could make
(Continued)