maintenance CHEVROLET IMPALA 2019 Owner's Manual

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . 2
In Brief . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Keys, Doors, and Windows . . . . . 27
Seats and Restraints . . . . . . . . . . . 50
Storage . . . . . . . . . . . . . . . . . . . . . . . 102
Instruments and Controls . . . . . . 106
Lighting . . . . . . . . . . . . . . . . . . . . . . . 144
Infotainment System . . . . . . . . . . 151
Climate Controls . . . . . . . . . . . . . . 152
Driving and Operating . . . . . . . . . 161
Vehicle Care . . . . . . . . . . . . . . . . . . 221
Service and Maintenance . . . . . 299
Technical Data . . . . . . . . . . . . . . . . 312
Customer Information . . . . . . . . . 315
Reporting Safety Defects . . . . . . 325
OnStar . . . . . . . . . . . . . . . . . . . . . . . . 329
Connected Services . . . . . . . . . . . 337
Index . . . . . . . . . . . . . . . . . . . . 341

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
In Brief 5
In Brief
Instrument Panel
Instrument Panel . . . . . . . . . . . . . . . . 6
Initial Drive Information
Initial Drive Information . . . . . . . . . . 8
Stop/Start System . . . . . . . . . . . . . . . 8
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . . . 8
Remote Vehicle Start . . . . . . . . . . . 8
Door Locks . . . . . . . . . . . . . . . . . . . . . 9
Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Windows . . . . . . . . . . . . . . . . . . . . . . . 10
Seat Adjustment . . . . . . . . . . . . . . . 10
Memory Features . . . . . . . . . . . . . . 12
Second Row Seats . . . . . . . . . . . . 13
Heated and Ventilated Seats . . . 13
Head Restraint Adjustment . . . . 13
Seat Belts . . . . . . . . . . . . . . . . . . . . . 13
Passenger Sensing System . . . 14
Mirror Adjustment . . . . . . . . . . . . . . 14 Steering Wheel Adjustment . . . . 15
Interior Lighting . . . . . . . . . . . . . . . . 15
Exterior Lighting . . . . . . . . . . . . . . . 16
Windshield Wiper/Washer . . . . . . 17
Climate Controls . . . . . . . . . . . . . . . 18
Transmission . . . . . . . . . . . . . . . . . . 19Vehicle Features
Infotainment System . . . . . . . . . . . 20
Steering Wheel Controls . . . . . . . 20
Cruise Control . . . . . . . . . . . . . . . . . 20
Driver Information
Center (DIC) . . . . . . . . . . . . . . . . . 20
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . . . . . . . 21
Forward Automatic Braking (FAB) . . . . . . . . . . . . . . . . 21
Lane Departure Warning (LDW) . . . . . . . . . . . . . . . 21
Lane Change Alert (LCA) . . . . . . 22
Rear Vision Camera (RVC) . . . . 22
Rear Cross Traffic Alert (RCTA) System . . . . . . . . . . . . . . . . . . . . . . . 22 Park Assist . . . . . . . . . . . . . . . . . . . . 22
Power Outlets . . . . . . . . . . . . . . . . . 22
Universal Remote System . . . . . 23
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . 23
Performance and Maintenance
Traction Control/Electronic
Stability Control . . . . . . . . . . . . . . 24
Tire Pressure Monitor . . . . . . . . . . 24
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
E85 or FlexFuel . . . . . . . . . . . . . . . . 25
Engine Oil Life System . . . . . . . . 25
Driving for Better Fuel Economy . . . . . . . . . . . . . . . . . . . . . 26
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . 26

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
24 In Brief
Open/Close (Manual Mode) :
Press and hold the front or rear of
Qto open or close the sunshade.
Release the switch to stop at the
desired position.
The sunroof/sunshade is equipped
with an automatic reversal system.
See Sunroof 048.
Performance and
Maintenance
Traction Control/
Electronic Stability
Control
The Traction Control System (TCS)
limits wheel spin. The system turns
on automatically every time the
vehicle is started.
The StabiliTrak/Electronic Stability
Control (ESC) system assists with
directional control of the vehicle in
difficult driving conditions. The
system also turns on automatically
every time the vehicle is started.
.
To turn off TCS, press and
release
gon the center console.
The Traction Off light
i
illuminates.
. To turn off both TCS and
StabiliTrak/ESC, press and hold
g, until the Traction Off lightiand the StabiliTrak/ESC Off lightgilluminate. .
Press and release
gagain to
turn on both systems.
See Traction Control/Electronic
Stability Control 0186.
Tire Pressure Monitor
This vehicle may have a Tire
Pressure Monitor System (TPMS).
The low tire pressure warning light
alerts to a significant loss in
pressure of one of the vehicle's
tires. If the warning light comes on,
stop as soon as possible and inflate
the tires to the recommended
pressure shown on the Tire and
Loading Information label. See
Vehicle Load Limits 0168. The
warning light will remain on until the
tire pressure is corrected.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
In Brief 25
The low tire pressure warning light
may come on in cool weather when
the vehicle is first started, and then
turn off as the vehicle is driven. This
may be an early indicator that the
tire pressures are getting low and
the tires need to be inflated to the
proper pressure.
The TPMS does not replace normal
monthly tire maintenance. Maintain
the correct tire pressures.
SeeTire Pressure Monitor System
0 266.
Fuel
Regular Unleaded Fuel
Use only Regular 87 octane —(R
+M)/2 —or higher unleaded
gasoline in your vehicle. TOP TIER
Detergent Gasoline is
recommended. Do not use gasoline with an octane rating lower as it will
result in reduced performance and
lower fuel economy. See
Recommended Fuel
0208.
E85 or FlexFuel
FlexFuel Possible
Certain models are compatible with
E85 fuel. See E85 or FlexFuel
0 209.
Engine Oil Life System
The engine oil life system calculates
engine oil life based on vehicle use
and displays the CHANGE ENGINE
OIL SOON message when it is time
to change the engine oil and filter.
The oil life system should be reset
to 100% only following an oil
change. Resetting the Oil Life System
1. Using the DIC controls on the right side of the steering wheel,
display REMAINING OIL LIFE
on the DIC. See Driver
Information Center (DIC) 0129.
When remaining oil life is low,
the CHANGE ENGINE OIL
SOON message will appear on
the display.
2. Press
Von the DIC controls
and hold down for a few
seconds to clear the CHANGE
ENGINE OIL SOON message
and reset the oil life at 100%.
Be careful not to reset the oil
life display accidentally at any
time other than after the oil is
changed. It cannot be reset
accurately until the next oil
change.
The oil life system can also be reset
as follows: 1. Display REMAINING OIL LIFE on the DIC. See Driver
Information Center (DIC) 0129.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
26 In Brief
2. Fully press and release theaccelerator pedal three times
within five seconds.
If the CHANGE ENGINE OIL
SOON message is not on, the
system is reset.
See Engine Oil Life System 0230.
Driving for Better Fuel
Economy
Driving habits can affect fuel
mileage. Here are some driving tips
to get the best fuel economy
possible:
.
Set the climate controls to the
desired temperature after the
engine is started, or turn them
off when not required.
. Avoid fast starts and accelerate
smoothly. .
Brake gradually and avoid
abrupt stops.
. Avoid idling the engine for long
periods of time.
. When road and weather
conditions are appropriate, use
cruise control.
. Always follow posted speed
limits or drive more slowly when
conditions require.
. Keep vehicle tires properly
inflated.
. Combine several trips into a
single trip.
. Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
. Follow recommended scheduled
maintenance.
Roadside Assistance
Program
U.S.: 1-800-243-8872
TTY Users (U.S. Only):
1-888-889-2438
Canada: 1-800-268-6800
New Chevrolet owners are
automatically enrolled in the
Roadside Assistance Program.
See Roadside Assistance Program
0 319.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
82 Seats and Restraints
Adding Equipment to the
Airbag-Equipped Vehicle
Adding accessories that change the
vehicle's frame, bumper system,
height, front end, or side sheet
metal may keep the airbag system
from working properly.
The operation of the airbag system
can also be affected by changing,
including improperly repairing or
replacing, any parts of the following:
.Airbag system, including airbag
modules, front or side impact
sensors, sensing and diagnostic
module, or airbag wiring
. Front seats, including stitching,
seams or zippers
. Seat belts
. Steering wheel, instrument
panel, overhead console, ceiling
trim, or pillar garnish trim
. Inner door seals, including
speakers
Your dealer and the service manual
have information about the location
of the airbag modules and sensors, sensing and diagnostic module, and
airbag wiring along with the proper
replacement procedures.
In addition, the vehicle has a
passenger sensing system for the
front outboard passenger position,
which includes sensors that are part
of the passenger seat. The
passenger sensing system may not
operate properly if the original seat
trim is replaced with non-GM
covers, upholstery, or trim; or with
GM covers, upholstery, or trim
designed for a different vehicle. Any
object, such as an aftermarket seat
heater or a comfort-enhancing pad
or device, installed under or on top
of the seat fabric, could also
interfere with the operation of the
passenger sensing system. This
could either prevent proper
deployment of the passenger
airbag(s) or prevent the passenger
sensing system from properly
turning off the passenger airbag(s).
See
Passenger Sensing System
0 77. If the vehicle has rollover roof-rail
airbags, see
Different Size Tires
and Wheels 0273 for additional
important information.
If the vehicle must be modified
because you have a disability and
have questions about whether the
modifications will affect the vehicle's
airbag system, or if you have
questions about whether the airbag
system will be affected if the vehicle
is modified for any other reason, call
Customer Assistance. See
Customer Assistance Offices 0317.
Airbag System Check
The airbag system does not need
regularly scheduled maintenance or
replacement. Make sure the airbag
readiness light is working. See
Airbag Readiness Light 0120.
Caution
If an airbag covering is damaged,
opened, or broken, the airbag
may not work properly. Do not
(Continued)

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
122 Instruments and Controls
When this light comes on, the Driver
Information Center (DIC) also
displays a message.
If a short distance must be driven
with the light on, be sure to turn off
all accessories, such as the radio
and air conditioner.
Malfunction Indicator
Lamp (Check Engine
Light)
This light is part of the vehicle’s
emission control on-board
diagnostic system. If this light is on
while the engine is running, a
malfunction has been detected and
the vehicle may require service. The
light should come on to show that it
is working when the ignition is in
Service Mode. SeeIgnition
Positions 0172.
Malfunctions are often indicated by
the system before any problem is
noticeable. Being aware of the light
and seeking service promptly when
it comes on may prevent damage.
Caution
If the vehicle is driven continually
with this light on, the emission
control system may not work as
well, the fuel economy may be
lower, and the vehicle may not
run smoothly. This could lead to
costly repairs that might not be
covered by the vehicle warranty.
Caution
Modifications to the engine,
transmission, exhaust, intake,
or fuel system, or the use of
replacement tires that do not
meet the original tire
specifications, can cause this light
to come on. This could lead to
(Continued)
Caution (Continued)
costly repairs not covered by the
vehicle warranty. This could also
affect the vehicle’s ability to pass
an Emissions Inspection/
Maintenance test. See
Accessories and Modifications
0223.
If the light is flashing : A
malfunction has been detected that
could damage the emission control
system and increase vehicle
emissions. Diagnosis and service
may be required.
To help prevent damage, reduce
vehicle speed and avoid hard
accelerations and uphill grades.
If towing a trailer, reduce the
amount of cargo being hauled as
soon as possible.
If the light continues to flash, find a
safe place to park. Turn the vehicle
off and wait at least 10 seconds
before restarting the engine. If the
light is still flashing, follow the

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
Instruments and Controls 123
previous guidelines and see your
dealer for service as soon as
possible.
If the light is on steady :A
malfunction has been detected.
Diagnosis and service may be
required.
Check the following:
. A loose or missing fuel cap may
cause the light to come on. See
Filling the Tank 0210. A few
driving trips with the cap
properly installed may turn the
light off.
. Poor fuel quality can cause
inefficient engine operation and
poor driveability, which may go
away once the engine is warmed
up. If this occurs, change the
fuel brand. It may require at
least one full tank of the proper
fuel to turn the light off. See
Recommended Fuel 0208.
If the light remains on, see your
dealer.Emissions Inspection and
Maintenance Programs
If the vehicle requires an Emissions
Inspection/Maintenance test, the
test equipment will likely connect to
the vehicle's Data Link
Connector (DLC).
The DLC is under the instrument
panel to the left of the steering
wheel. Connecting devices that are
not used to perform an Emissions
Inspection/Maintenance test or to
service the vehicle may affect
vehicle operation. See Add-On
Electrical Equipment 0219. See
your dealer if assistance is needed.
The vehicle may not pass
inspection if:
. The light is on when the engine
is running. .
The light does not come on
when the ignition is in
Service Mode.
. Critical emission control systems
have not been completely
diagnosed. If this happens, the
vehicle would not be ready for
inspection and might require
several days of routine driving
before the system is ready for
inspection. This can happen if
the 12-volt battery has recently
been replaced or run down, or if
the vehicle has been recently
serviced.
See your dealer if the vehicle will
not pass or cannot be made ready
for the test.
Brake System Warning
Light
The vehicle brake system consists
of two hydraulic circuits. If one
circuit is not working, the remaining
circuit can still work to stop the
vehicle. For normal braking
performance, both circuits need to
be working.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
Instruments and Controls 127
SeeTraction Control/Electronic
Stability Control 0186.
Tire Pressure Light
For vehicles with the Tire Pressure
Monitor System (TPMS), this light
comes on briefly when the engine is
started. It provides information
about tire pressures and the TPMS.
When the Light Is On Steady
This indicates that one or more of
the tires are significantly
underinflated.
A Driver Information Center (DIC)
tire pressure message may also
display. Stop as soon as possible,
and inflate the tires to the pressure
value shown on the Tire and
Loading Information label. See Tire
Pressure 0264. When the Light Flashes First and
Then Is On Steady
If the light flashes for about a minute
and then stays on, there may be a
problem with the TPMS. If the
problem is not corrected, the light
will come on at every ignition cycle.
See
Tire Pressure Monitor
Operation 0267.
Engine Oil Pressure Light
Caution
Lack of proper engine oil
maintenance can damage the
engine. Driving with the engine oil
low can also damage the engine.
The repairs would not be covered
by the vehicle warranty. Check
the oil level as soon as possible.
Add oil if required, but if the oil
level is within the operating range
and the oil pressure is still low,
have the vehicle serviced. Always
follow the maintenance schedule
for changing engine oil.
This light should come on briefly as
the engine is started. If it does not
come on, have the vehicle serviced
by your dealer.
If the light comes on and stays on, it
means that oil is not flowing through
the engine properly. The vehicle
could be low on oil and might have
some other system problem. See
your dealer.
Low Fuel Warning Light
This light is near the fuel gauge and
comes on briefly when the ignition is
turned on as a check to show it is
working.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
Instruments and Controls 131
When the remaining oil life is low,
the CHANGE ENGINE OIL SOON
message will appear on the display.
The oil should be changed as soon
as possible. SeeEngine Oil0228.
In addition to the engine oil life
system monitoring the oil life,
additional maintenance is
recommended. See Maintenance
Schedule 0301.
The Oil Life display must be reset
after each oil change. It will not
reset itself. Do not reset the Oil Life
display accidentally at any time
other than when the oil has just
been changed. It cannot be reset
accurately until the next oil change.
To reset the engine oil life system,
press and hold
Vfor several
seconds while the Oil Life display is
active. See Engine Oil Life System
0 230.
Coolant Temperature : Displays
the coolant temperature in either
degrees Celsius (°C) or degrees
Fahrenheit (°F). Tire Pressure :
Displays the
approximate pressures of all four
tires. Tire pressure is displayed in
either kilopascal (kPa) or in pounds
per square inch (psi). If the pressure
is low, the value for that tire is
shown in amber.
See Tire Pressure Monitor System
0 266 andTire Pressure Monitor
Operation 0267.
Battery Voltage : Displays the
current battery voltage. The battery
voltage can fluctuate while viewing
this information on the DIC. This is
normal.
Speed Signs : Displays sign
information, which comes from a
roadway database in the onboard
navigation.
Vehicle Messages
Messages displayed on the DIC
indicate the status of the vehicle or
some action that may be needed to
correct a condition. Multiple
messages may appear one after
another.
The messages that do not require
immediate action can be
acknowledged and cleared by
pressing
V. The messages that
require immediate action cannot be
cleared until that action is
performed.
All messages should be taken
seriously; clearing the message
does not correct the problem.
If a SERVICE message appears,
see your dealer.
Follow the instructions given in the
messages. The system displays
messages regarding the following
topics:
. Service Messages
. Fluid Levels
. Vehicle Security