window CHEVROLET IMPALA 2019 Owner's Manual

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . 2
In Brief . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Keys, Doors, and Windows . . . . . 27
Seats and Restraints . . . . . . . . . . . 50
Storage . . . . . . . . . . . . . . . . . . . . . . . 102
Instruments and Controls . . . . . . 106
Lighting . . . . . . . . . . . . . . . . . . . . . . . 144
Infotainment System . . . . . . . . . . 151
Climate Controls . . . . . . . . . . . . . . 152
Driving and Operating . . . . . . . . . 161
Vehicle Care . . . . . . . . . . . . . . . . . . 221
Service and Maintenance . . . . . 299
Technical Data . . . . . . . . . . . . . . . . 312
Customer Information . . . . . . . . . 315
Reporting Safety Defects . . . . . . 325
OnStar . . . . . . . . . . . . . . . . . . . . . . . . 329
Connected Services . . . . . . . . . . . 337
Index . . . . . . . . . . . . . . . . . . . . 341

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
In Brief 5
In Brief
Instrument Panel
Instrument Panel . . . . . . . . . . . . . . . . 6
Initial Drive Information
Initial Drive Information . . . . . . . . . . 8
Stop/Start System . . . . . . . . . . . . . . . 8
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . . . 8
Remote Vehicle Start . . . . . . . . . . . 8
Door Locks . . . . . . . . . . . . . . . . . . . . . 9
Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Windows . . . . . . . . . . . . . . . . . . . . . . . 10
Seat Adjustment . . . . . . . . . . . . . . . 10
Memory Features . . . . . . . . . . . . . . 12
Second Row Seats . . . . . . . . . . . . 13
Heated and Ventilated Seats . . . 13
Head Restraint Adjustment . . . . 13
Seat Belts . . . . . . . . . . . . . . . . . . . . . 13
Passenger Sensing System . . . 14
Mirror Adjustment . . . . . . . . . . . . . . 14 Steering Wheel Adjustment . . . . 15
Interior Lighting . . . . . . . . . . . . . . . . 15
Exterior Lighting . . . . . . . . . . . . . . . 16
Windshield Wiper/Washer . . . . . . 17
Climate Controls . . . . . . . . . . . . . . . 18
Transmission . . . . . . . . . . . . . . . . . . 19Vehicle Features
Infotainment System . . . . . . . . . . . 20
Steering Wheel Controls . . . . . . . 20
Cruise Control . . . . . . . . . . . . . . . . . 20
Driver Information
Center (DIC) . . . . . . . . . . . . . . . . . 20
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . . . . . . . 21
Forward Automatic Braking (FAB) . . . . . . . . . . . . . . . . 21
Lane Departure Warning (LDW) . . . . . . . . . . . . . . . 21
Lane Change Alert (LCA) . . . . . . 22
Rear Vision Camera (RVC) . . . . 22
Rear Cross Traffic Alert (RCTA) System . . . . . . . . . . . . . . . . . . . . . . . 22 Park Assist . . . . . . . . . . . . . . . . . . . . 22
Power Outlets . . . . . . . . . . . . . . . . . 22
Universal Remote System . . . . . 23
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . 23
Performance and Maintenance
Traction Control/Electronic
Stability Control . . . . . . . . . . . . . . 24
Tire Pressure Monitor . . . . . . . . . . 24
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
E85 or FlexFuel . . . . . . . . . . . . . . . . 25
Engine Oil Life System . . . . . . . . 25
Driving for Better Fuel Economy . . . . . . . . . . . . . . . . . . . . . 26
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . 26

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
10 In Brief
Q:Press to lock.
See Power Door Locks 038.
Trunk
To open the trunk:
.
Press
|with the transmission
in (P) Park.
. Press and hold
Yon the RKE
transmitter.
. If equipped, press the touch pad
on the underside of the trunk lid
after unlocking all doors. The RKE transmitter must be within
1 m (3 ft) of the trunk. Press the
touch pad on the underside of the
trunk lid and lift to open. See
Remote Keyless Entry (RKE)
System Operation
028.
When closing the trunk, use the
pull cup.
See Trunk 039.
Windows
Power windows work when the
ignition is on, in ACC/ACCESSORY,
or when Retained Accessory Power
(RAP) is active. See Retained
Accessory Power (RAP) 0177.
Using the window switch, press to
open or pull to close the window.
The windows may be temporarily
disabled if they are used repeatedly
within a short time.
Seat Adjustment
Manual Front Seats

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
18 In Brief
Climate Controls
The heating, cooling, and ventilation for the vehicle can be controlled with
these systems.
Climate Control System
1. Fan Control
2. Air Conditioning or Comfort/ Eco Air Conditioning (Stop/
Start Only)
3. Air Delivery Modes 4. Defrost
5. TEMP (Temperature Control)
6. Rear Window Defogger
7. Recirculation

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
In Brief 19
Dual Automatic Climate Control System
1. Driver and Passenger Temperature Controls
2. Air Conditioning or Comfort/ Eco Air Conditioning (Stop/
Start Only)
3. Fan Control
4. Defrost
5. SYNC
6. Rear Window Defogger 7. Air Delivery Modes
8.
O(Fan On/Off)
9. Recirculation
10. AUTO (Automatic Operation)
See Climate Control Systems 0152
or Dual Automatic Climate Control
System 0155, if equipped.
Transmission
Driver Shift Control (DSC)
This feature allows for changing
gears similar to a manual
transmission. To use this feature,
if equipped:
1. Move the shift lever from D (Drive) rearward to
M (Manual Mode).
2. Using the button on the top of the shift lever, press the
+ (plus) end of the button to
upshift, or press the −(minus)
end of the button to downshift.
See Manual Mode 0182.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
Keys, Doors, and Windows 27
Keys, Doors, and
Windows
Keys and Locks
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . . 28
Remote Keyless Entry (RKE) System Operation . . . . . . . . . . . . 28
Remote Vehicle Start . . . . . . . . . . 34
Door Locks . . . . . . . . . . . . . . . . . . . . 35
Power Door Locks . . . . . . . . . . . . . 38
Delayed Locking . . . . . . . . . . . . . . . 38
Automatic Door Locks . . . . . . . . . 38
Lockout Protection . . . . . . . . . . . . . 38
Safety Locks . . . . . . . . . . . . . . . . . . . 39
Doors
Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Vehicle Security
Vehicle Security . . . . . . . . . . . . . . . . 41
Vehicle Alarm System . . . . . . . . . 41
Immobilizer . . . . . . . . . . . . . . . . . . . . 42
Immobilizer Operation . . . . . . . . . 42
Exterior Mirrors
Convex Mirrors . . . . . . . . . . . . . . . . 43
Power Mirrors . . . . . . . . . . . . . . . . . . 43 Folding Mirrors . . . . . . . . . . . . . . . . . 44
Heated Mirrors . . . . . . . . . . . . . . . . . 44
Automatic Dimming Mirror . . . . . 44
Reverse Tilt Mirrors . . . . . . . . . . . . 44
Interior Mirrors
Interior Rearview Mirrors . . . . . . . 45
Manual Rearview Mirror . . . . . . . . 45
Automatic Dimming Rearview
Mirror . . . . . . . . . . . . . . . . . . . . . . . . . 45
Windows
Windows . . . . . . . . . . . . . . . . . . . . . . . 45
Power Windows . . . . . . . . . . . . . . . 45
Sun Visors . . . . . . . . . . . . . . . . . . . . . 47
Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . 48
Keys and Locks
Keys
{Warning
Leaving children in a vehicle with
a Remote Keyless Entry (RKE)
transmitter is dangerous and
children or others could be
seriously injured or killed. They
could operate the power windows
or other controls or make the
vehicle move. The windows will
function with the RKE transmitter
in the vehicle, and children or
others could be caught in the path
of a closing window. Do not leave
children in a vehicle with an RKE
transmitter.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
28 Keys, Doors, and Windows
The key that is part of the Remote
Keyless Entry (RKE) transmitter can
be used for the ignition and all
locks.RKE with Remote Start Shown,without Similar
Press the button on the RKE
transmitter to extend the key. Press
the button and the key blade to
retract the key.
See your dealer if a new key is
needed.
If locked out of the vehicle, see
Roadside Assistance Program
0 319.
With an active OnStar or connected
service plan, an OnStar Advisor
may remotely unlock the vehicle.
See OnStar Overview 0329.
Remote Keyless Entry
(RKE) System
See Radio Frequency Statement
0 325.
If there is a decrease in the Remote
Keyless Entry (RKE) operating
range:
. Check the distance. The
transmitter may be too far from
the vehicle.
. Check the location. Other
vehicles or objects may be
blocking the signal.
. Check the transmitter's battery.
See “Battery Replacement” later
in this section.
. If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Remote Keyless Entry
(RKE) System Operation
The Keyless Access system allows
for vehicle entry when the Remote
Keyless Entry (RKE) transmitter is

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
Keys, Doors, and Windows 29
within 1 m (3 ft). See“Keyless
Access Operation” later in this
section.
The transmitter functions may work
up to 60 m (197 ft) away from the
vehicle.
Other conditions can impact the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System 028.
With Remote Start Shown
Q:Press to lock all doors.
The turn signal indicators may flash
and/or the horn may sound on the
second press to indicate locking.
See Vehicle Personalization 0132. If Unlocked Door Anti-Lockout is
enabled through vehicle
personalization and the driver door
is open when
Qis pressed, all
doors lock and the driver door will
immediately unlock. See Vehicle
Personalization 0132.
If the passenger door is open when
Qis pressed, all doors lock.
Pressing
Qmay also arm the alarm
system. See Vehicle Alarm System
0 41.
K:Press to unlock the driver door.
Press again with five seconds to
unlock all doors. The RKE
transmitter can be programmed to
unlock all doors on the first button
press. See Vehicle Personalization
0 132.
The turn signal indicators may flash
to indicate unlocking. See Vehicle
Personalization 0132.
Pressing
Kwill disarm the alarm
system. See Vehicle Alarm System
0 41.
Y:Press and hold to release the
trunk.
7: Press and release one time to
initiate vehicle locator. The exterior
lamps flash and the horn chirps
three times.
Press and hold
7for at least
three seconds to sound the panic
alarm. The horn sounds and the
turn signals flash for about
30 seconds or until
7is pressed
again or the vehicle is started.
/: If equipped, pressQand
release and then immediately press
and hold
/for at least
four seconds to start the engine
from outside the vehicle using the
RKE transmitter. See Remote
Vehicle Start 034.
Keyless Access Operation
The Keyless Access system lets
you lock and unlock the doors and
access the trunk without removing
the RKE transmitter from your
pocket, purse, briefcase, etc. The
RKE transmitter must be within 1 m
(3 ft) of the trunk or door being
unlocked. There is a button on the
outside door handles.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
30 Keys, Doors, and Windows
Keyless Access can be
programmed to unlock all doors on
the first unlock/lock button press
from the driver door. SeeVehicle
Personalization 0132.
If equipped with memory seats, RKE
transmitters 1 and 2 are linked to
seating positions of memory 1 or 2.
See Memory Seats 057.
Keyless Unlocking/Locking from
the Driver Door
When the doors are locked and the
RKE transmitter is within 1 m (3 ft)
of the driver door handle, pressing
the lock/unlock button on the driver
door handle will unlock the driver
door. If the lock/unlock button is
pressed again within five seconds,
all passenger doors will unlock. Pull
the door handle to unlatch the door.
Driver Side Shown, Passenger Similar
Pressing the lock/unlock button will
cause all doors to lock if any of the
following occur:
. It has been more than
five seconds since the first lock/
unlock button press.
. Two lock/unlock button presses
were used to unlock all doors.
. Any vehicle door has opened
and all doors are now closed. Keyless Unlocking/Locking from
Passenger Doors
When the doors are locked and the
RKE transmitter is within 1 m (3 ft)
of the door handle, pressing the
lock/unlock button on that door
handle will unlock all doors.
Pressing the lock/unlock button will
cause all doors to lock if either of
the following occur:
.
The lock/unlock button was used
to unlock all doors.
. Any vehicle door has opened
and all doors are now closed.
Passive Locking
The vehicle will lock several
seconds after all doors are closed if
the vehicle is off and at least one
transmitter has been removed or
none remain in the vehicle.
If other electronic devices interfere
with the RKE transmitter signal, the
vehicle may not detect the RKE
transmitter inside the vehicle.
If passive locking is enabled, the
doors may lock with the RKE

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
Keys, Doors, and Windows 31
transmitter inside the vehicle. Do
not leave the RKE transmitter in an
unattended vehicle.
Temporarily Disable Passive
Locking
Temporarily disable passive locking
by pressing and holding
Kon the
door for several seconds with a door
open. Passive locking will then
remain disabled until
Qis pressed,
or until the vehicle is turned on.
To customize whether the doors
automatically lock when you exit the
vehicle, see Vehicle Personalization
0 132.
Remote Left In Vehicle Alert
When the vehicle is turned off and
an RKE transmitter is left in the
vehicle, the horn will chirp three
times after all doors are closed. To
turn on or off, see Vehicle
Personalization 0132.
Remote No Longer in Vehicle Alert
If the vehicle is on with a door open,
and then all doors are closed, the
vehicle will check for RKE transmitters inside. If an RKE
transmitter is not detected, the
Driver Information Center (DIC) will
display NO REMOTE DETECTED
and the horn will chirp three times.
This occurs only once each time the
vehicle is driven. To turn on or off,
see
Vehicle Personalization 0132.
Keyless Trunk Opening
Press the touch pad on the
underside of the trunk lid to open
the trunk if the RKE transmitter is
within 1 m (3 ft) of the trunk.
Key Access
To access a vehicle with a weak
transmitter battery, see Door Locks
0 35.
Programming Transmitters to
the Vehicle
Only RKE transmitters programmed
to the vehicle will work. If a
transmitter is lost or stolen, a
replacement can be purchased and
programmed through your dealer.
The vehicle can be reprogrammed
so that lost or stolen transmitters no
longer work. Any remaining transmitters will need to be
reprogrammed. Each vehicle can
have up to eight transmitters
matched to it.
Programming with Recognized
Transmitters
A new transmitter can be
programmed to the vehicle when
there are two recognized
transmitters. To program, the vehicle
must be off and all of the
transmitters, both currently
recognized and new, must be
with you.
1. Place the two recognized transmitters in the cupholder.
2. Remove the key lock cylinder cap. See Door Locks 035.
Then insert the vehicle key into
the key lock cylinder on the
driver door handle and turn the
key, counterclockwise, to the
unlock position five times within
10 seconds.
The DIC displays READY FOR
REMOTE #2, 3, 4, or 5.