radio CHEVROLET IMPALA 2020 Infotainment System Manual

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
Radio 15
Auto Volume (If Equipped) :This
feature adjusts the volume based on
the vehicle speed. See AM-FM
Radio 010.
Bose AudioPilot Noise
Compensation Technology (If
Equipped) : This feature adjusts
the volume based on the noise in
the vehicle and speed. See AM-FM
Radio 010.
Radio Reception
Unplug electronic devices from the
accessory power outlets if there is
interference or static in the radio.
FM
FM signals only reach about 16 to
65 km (10 to 40 mi). Although the
radio has a built-in electronic circuit
that automatically works to reduce
interference, some static can occur,
especially around tall buildings or
hills, causing the sound to fade in
and out.
AM
The range for most AM stations is
greater than for FM, especially at
night. The longer range can cause
station frequencies to interfere with
each other. Static can also occur
when things like storms and power
lines interfere with radio reception.
When this happens, try reducing the
treble on the radio.
SiriusXM Satellite Radio
Service
If equipped, SiriusXM Satellite
Radio Service provides digital radio
reception. Tall buildings or hills can
interfere with satellite radio signals,
causing the sound to fade in and
out. In addition, traveling or standing
under heavy foliage, bridges,
garages, or tunnels may cause loss
of the SiriusXM signal for a period
of time.
Mobile Device Usage
Mobile device usage, such as
making or receiving calls, charging,
or just having the mobile device on
may cause static interference in the
radio. Unplug the mobile device or
turn it off if this happens.
Multi-Band Antenna
The roof antenna is for OnStar,
SXM, and GPS (Global Positioning
System). Keep clear of obstructions
for clear reception. If the vehicle has
a sunroof, and it is open, reception
can also be affected.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
18 Audio Players
Audiobooks :Touch and hold a
preset to store the current
audiobook as a favorite. Touch a
saved favorite to recall a favorite
audiobook. The first chapter begins
to play.
Videos : Touch and hold a preset to
store the current video as a favorite.
Touch a saved favorite to recall a
favorite video. Not all formats are
supported.
Error Messages
If Disc Error displays and/or the disc
comes out, it could be for one of the
following reasons:
. The disc has an invalid or
unknown format.
. The road is very rough. Try the
disc again when the road is
smoother.
. The disc is dirty, scratched, wet,
or upside down.
. The air is very humid. Try the
disc again later.
. There was a problem while
burning the disc. .
The label is caught in the CD
player.
If Disc Player Error displays, it could
be for one of the following reasons:
. The player temperature is
too high.
. There are load or eject errors.
If the CD is not playing correctly, for
any other reason, try a known
good CD.
If any error continues, contact your
dealer.
Playing an MP3 CD
To play an MP3 CD, follow the same
instructions as “Playing an
Audio CD.”
The following guidelines must be
met when creating an MP3 disc,
otherwise the CD might not play:
. Sampling rate: 16 kHz,
22.05 kHz, 24 kHz, 32 kHz,
44.1 kHz, and 48 kHz. .
Bit rates supported: 8, 16, 24,
32, 40, 48, 56, 64, 80, 96, 112,
128, 144, 160, 192, 224, 256,
and 320 kbps.
. Recorded on a CD-R or CD-RW.
MP3 CD playback is unavailable
when both screens in the rear seat
area are in use. Turn off one of the
rear screens to allow MP3 playback.
MP3 Music Menu
Touch the Menu icon on the
infotainment display while that
source is active to access the menu.
Touch any of the following options
on the MP3 Menu:
Shuffle : Touch to play the tracks
randomly. Touch again to stop
shuffle.
Tone Settings : Touch + or–to
adjust Bass, Midrange, Treble,
or Surround. See AM-FM Radio
0 10.
Auto Volume (If Equipped) : This
feature adjusts the volume based on
vehicle speed. See AM-FM Radio
0 10.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
Audio Players 19
Bose AudioPilot Noise
Compensation Technology (If
Equipped) :This feature adjusts
the volume based on the noise in
the vehicle and speed. See AM-FM
Radio 010.
MP3 Folder Information
Touch anywhere between the top
applications tray and the bottom
menu to show the Browse display.
Root Directory : To access, touch
the display anywhere between the
top and bottom menu or touch the
Browse icon. The root directory is
treated as a folder. All files
contained directly under the root
directory are accessed prior to any
root directory folders.
No Folder : When the CD only
contains compressed audio files
without any folders or playlists, all
files are under the root folder.
File System and Naming : The
song titles, artists, albums, and
genres are taken from the file's ID3
tag and are only displayed if present
in the tag. If a song title is not present in the ID3 tag, the radio
displays the file name as the
track name.
USB Port
This vehicle is equipped with two
USB ports in the center console.
These ports are for data and
charging.
Caution
To avoid vehicle damage, unplug
all accessories and disconnect all
accessory cables from the vehicle
when not in use. Accessory
cables left plugged into the
vehicle, unconnected to a device,
could be damaged or cause an
electrical short if the unconnected
end comes in contact with liquids
or another power source such as
the accessory power outlet.
Playing from a USB
A USB mass storage device can be
connected to the USB port.Gracenote
When plugging in a USB device,
Gracenote service builds voice tags
for music. Voice tags allow artists,
albums with hard to pronounce
names, and nicknames to be used
to play music through voice
recognition.
While indexing, infotainment
features are available.
My Media Library
MyMedia is only available when
more than one indexed device is
connected. It allows access to
content from all indexed media
sources. MyMedia will show as an
available source in the
Source page.
USB MP3 Player and USB Devices
The USB MP3 players and USB
devices connected must comply
with the USB Mass Storage Class
specification (USB MSC).
to play a USB device:
1. Connect the USB.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
20 Audio Players
2. Press MEDIA on the centerstack until the connected
device is shown.
Use the following when playing an
active USB source:
r: Touch to play the current media
source.
j: Touch to pause playback of the
current media source.
g:
. Press to seek to the beginning of
the current or previous track.
. Press and hold to reverse
quickly through playback.
Release to return to playing
speed. Elapsed time displays.
d:
. Press to seek to the next track.
. Press and hold to advance
quickly through playback.
Release to return to playing
speed. Elapsed time displays. Shuffle :
Touch the shuffle icon to
play music in random order.
USB Menu
Touch the Menu icon to display the
USB menu. The following may be
available:
Shuffle : Touch to play the tracks
randomly. Touch again to stop
shuffle.
Tone : Touch + or –to adjust the
tone settings. See AM-FM Radio
0 10.
Auto Volume (If Equipped) : This
feature adjusts the volume based on
the vehicle speed. See AM-FM
Radio 010.
Bose AudioPilot Noise
Compensation Technology (If
Equipped : This feature adjusts the
volume based on the noise in the
vehicle and speed. See AM-FM
Radio 010. USB Browse Menu
When a list of songs, albums,
artists, or other types of media
displays, the up and down arrows
and A-Z appear on the left side.
Select A-Z to view a display that will
show all letters of the alphabet and
select the letter to go to.
Touch anywhere between the top
and bottom menus or touch the
Browse option on the infotainment
display to view the Browse menu
and the following options are
displayed near the bottom of the
display:
Playlists:
1. Touch to view the playlists stored on the USB.
2. Touch a playlist to view the list of all songs in that playlist.
3. Touch a song from the list to begin playback.
Supported Playlist extensions are
m3u, pls, and wpl.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
22 Audio Players
When a list of songs, albums,
artists, or other types of media
display, a vertical keyboard appears
on one side of the list and a scroll
bar on the other side. When using
the vertical keyboard, touch the
beginning character of the desired
name to display the zoom bubble of
that character. Release the finger
from the infotainment display and
the zoom bubble disappears.
Touch the scroll bar to move the list
up and down.
File System and Naming
The songs, artists, albums, and
genres are taken from the file’s
song information and are only
displayed if present. The radiodisplays the file name as the track
name if the song information is not
available.
Supported Apple Devices
To view supported devices in USA,
see my.chevrolet.com\learned.
Loss of Audio
If a phone currently paired over
Bluetooth is plugged in with a USB
cable, the system will automatically
mute the phone audio. Playback
can be resumed by changing the
audio source from Bluetooth to USB
cable.
Source USB from the Media icon on
the infotainment display to resume
playback.
Other phones such as Android
phones may have a similar reaction.
Bluetooth Streaming Audio and
Voice Recognition
See
Bluetooth Audio 023 for
information using voice recognition
with Bluetooth streaming audio.
Make sure all devices have the
latest software downloaded.
Auxiliary Jack
This vehicle has an auxiliary input
jack. This is located in the center
console under the armrest. Possible
auxiliary audio sources include:
. Laptop computer
. Audio music player
This jack is not an audio output. Do
not plug headphones into the
auxiliary input jack. Set up an
auxiliary device while the vehicle is
in P (Park).
Connect a 3.5 mm (1/8 in) cable
from the auxiliary device to the
auxiliary input jack. When a device
is connected, the system can play
audio from the device over the
vehicle speakers.
If an auxiliary device has already
been connected, but a different
source is currently active, press
MEDIA on the center stack or touch
the Media icon on the infotainment
display to scroll through audio
source menus, until the AUX Input
source appears.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
Audio Players 23
Playing from the AUX Port
An auxiliary device is played
through the audio system and
controlled through the device itself.
AUX Menu
Press MENU on the center stack to
display the AUX Input menu and the
following may display:
Tone Settings :Touch to adjust
Bass, Midrange, Treble, Balance,
Fade, and EQ (Equalizer). See
AM-FM Radio 010.
Auto Volume (If Equipped) : This
feature adjusts the volume based on
the vehicle speed. See AM-FM
Radio 010.
Bose AudioPilot Noise
Compensation Technology (If
Equipped) : This feature adjusts
the volume based on the noise in
the vehicle and speed. See “Bose
AudioPilot” inAM-FM Radio 010.Bluetooth Audio
If equipped, music may be played
from a paired Bluetooth device. See
Bluetooth (Overview) 065 or
Bluetooth (Infotainment Controls)
0 66 or
Bluetooth (Voice Recognition) 070
for help pairing a device.
The music can be controlled by
either the infotainment controls or
the controls on the device.
Music can be launched by pressing
MEDIA on the center stack or go
into the audio application from the
Home Page or through the
applications tray. Touch the Media
icon until Bluetooth displays.
To play music via Bluetooth:
1. Power on the device, and pair to connect the device.
2. Once paired, go into the audio application from the Home
Page or through the
applications tray. Touch the
Media icon until Bluetooth
displays. Bluetooth Audio Menu
Touch the Menu icon on the
infotainment display or MENU on
the center stack to display the
Bluetooth Audio menu. The
following may be available:
Tone Settings :
Touch + or–to
adjust the tone settings. See AM-FM
Radio 010.
Auto Volume (If Equipped) : This
feature adjusts the volume based on
the vehicle speed. See AM-FM
Radio 010.
Bose AudioPilot Noise
Compensation Technology (If
Equipped) : This feature adjusts
the volume based on the noise in
the vehicle and speed. See AM-FM
Radio 010.
Touch the Back icon on the
infotainment display to go back to
the previous menu.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
24 Audio Players
Manage Bluetooth Devices :
Touch to go to the Bluetooth page to
add or delete devices.
When using the Bluetooth audio
source, the radio may not be able to
launch specific applications on your
device. Use the device to start audio
playback when it is safe to do so.
All devices launch audio differently.
When selecting Bluetooth audio as
a source, the radio may show as
paused on the display. Touch play
on the device or touch
rto begin
playback.
Some phones support sending
Bluetooth music information to
display on the radio. When the radio
receives this information, it will
check to see if any is available and
display it. For more information
about supported Bluetooth features,
see www.gm.com/bluetooth.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
Navigation 29
turns the traffic avoidance feature
On and performs the desired
selection.
The two options, Ask Me Before
Avoiding and Automatically Avoid
Traffic will adjust the system as
follows:
.If the Automatically Avoid Traffic
list item is touched, the system
will automatically adjust the
route based on traffic without
notifying the driver.
. If the Ask Me Before Avoiding
list item is touched, the system
will always use Alerts to show
when there is an incident and
allow it to be avoided by
touching Avoid.
If the Traffic list item is touched from
the Map Menu and Traffic is not
available because the SiriusXM
subscription is not valid, a pop-up
will display with information on how
to reactivate the subscription along
with the SiriusXM radio ID. Traffic Types
Touch to access the Traffic
Types menu.
The system can be configured to
filter out certain types of traffic
events. If a particular type has been
turned off, the system does not
display it on the map, and does not
alert the driver.
Map View
Touch to select the desired
map view.
A checkmark appears to indicate a
view has been selected.
3D View :
The 3D View is a
Heading Up view but it includes
perspective. Map items will appear
larger as the vehicle comes closer.
Heading Up View : The Heading
Up View keeps the vehicle's current
heading at the top of the view. The
vehicle icon always faces the top of
the view as the map rotates.
North Up View : The North Up
View keeps north at the top of the
view. The vehicle icon is placed in
the center of the view and rotates to
indicate the heading for the vehicle.
Audio Information : Touch to turn
the audio information view on or off
from the main map view.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
52 Navigation
SiriusXM NavTraffic
If equipped, the infotainment system
may have SiriusXM NavTraffic. It is
a subscription service provided
through SiriusXM Satellite Radio.
A service fee is required to receive
the SiriusXM NavTraffic service.
Detailed traffic information is
delivered to the vehicle’s navigation
system by the SiriusXM Radio
satellites. SiriusXM NavTraffic
provides continuously updated
traffic information.
The service may be available in
more cities in the future. See
www.siriusxm.com/navtraffic/
marketcoverage for more details on
local coverage.
To access the traffic features, touch
Traffic on the Map Menu.
If traffic is not available because
there is no valid SiriusXM
subscription, a pop-up displays
information on how to reactivate the
subscription and SiriusXM radio ID.Traffic Alert While Under Guidance
If data is received about a traffic
development on the route ahead, a
search for a better route is
performed. If a better route is found,
information may be displayed in an
alert. This alert displays the route
information and how much time may
be saved. If the alternative route is
accepted, the current route will be
altered.
If the alert is not acknowledged, the
alert automatically times out and
does not modify the route.
The detail view of the incident
shows any data about the incident
as well as how much time could be
saved by avoiding it. The map view
shows the incident, the originalroute, and the suggested route.
If voice prompts are enabled, the
incident information is spoken.
Touch the Take New Route option to
change to the new route.
Traffic Alert While Not Under
Guidance
While driving and not under
guidance, the system can receive
data indicating an accident or slow
traffic flow. The information about
the incident or slow traffic is
displayed as an alert when the
incident is 5 km (3 mi) ahead. The
incident can be viewed on the map.
Touch the Dismiss option to return
to the previous map.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
Voice Recognition 59
.A voice recognition system
prompt can be interrupted while
it is playing by touching
g.
For example, if the prompt
seems to be taking too long to
finish, to speak the command
without waiting for the prompt to
complete, touch
g.
. Speak the command naturally,
not too fast, not too slow. Use
direct commands without a lot of
extra words.
. Usually Phone and Audio
commands can be spoken in a
single command.
For example say, “Call
at work,” “Play” followed by the
artist or song name, or “Tune”
followed by the radio station
number.
. Navigation destinations are too
complex for a single command.
First, say a command that
explains the type of destination
needed, such as I want
directions to an “Address,”
“Navigate to an Intersection,” “I need to find a Place of Interest
or POI,”
or“Directions to a
Contact.” The system responds
by requesting more details. After
saying “Place of Interest,” only
major chains are available by
name. Chains are businesses
with at least 20 locations. For
other POIs, say the name of a
category like “Restaurants,”
“Shopping Malls,” or“Hospitals.”
Most languages do not support
natural language commands in
sentence form. For those
languages, use direct commands
like the examples shown on the
display.
There is no need to memorize
specific command words. Direct
commands might be more clearly
understood by the system. An
example of a direct command would
be “Call .” Examples of
these direct commands are
displayed on most of the screens
while a voice session is active.
If “Phone” or“Phone Commands,” is
stated, the system understands that a phone call is requested and will
respond with questions until enough
details are gathered.
If the phone number has been
saved with a name and a place, the
direct command should include
both, for example
“Call
at work.”
Using Voice Recognition for
List Options
When a list is displayed, a voice
prompt will ask to confirm or select
an option from that list. A selection
can be made by manually selecting
the item, or by speaking the line
number for the item to select.
When a display contains a list, there
may be options that are available
but not displayed. The list on a
voice recognition screen functions
the same as a list on other screens.
Scrolling or flinging can be used to
help display other entries from
the list.
Manually scrolling or paging the list
on a screen during a voice
recognition session suspends the
current voice recognition event and